Process chain cancelling

Hello,
As part of our nightly loads in our bw production system, we have batch job scheduling software that calls an initial process chain (ZRT_CTRLM_MD_RUN_1).  That initial chain then calls our main master data chain (ZRT_MD_DAILY_1).  The initial chain contains a start process with setting 'Start using meta chain or API' and a process to call the main process chain.                                  
The initial chain sometimes fails on the step where it calls the main process chain(ZRT_MD_DAILY_1).  The main process chain does not actually start when this happens, so we just run it manually. 
This problem occurs sporatically, and there seems to be no pattern.  In the past month, its happened approximately 5 times.  Most nights, the main process chain is called successfully.
I looked in ST22 and here is some of that info:
Error analysis                                                                 
    Short text of error message:                                               
    No start information on process CHAIN                                                                               
Technical information about the message:                                   
     Diagnosis                                                                 
         For process CHAIN, variant ZRT_MD_DAILY_1, the end should be logged   
         for instance 442ZMLDOQOAP58NTEMM1Y31BM under the log ID              
         442ZM01K2JZTEMMX743Y0MLPU. However, no start has been logged for    this process.                                                         
     System response                                                           
         No log has been written. The process (and consequently the chain)     
         has been terminated.                                                  
     Procedure                                                                 
         If possible, restart the process.                                     
Any suggestions would be greatly appreciated.  Although this problem does not happen very often, we would like for it to not happen at all.  And currently we have no explanation.
Thanks
Charla

Does the Main Process Chain run other subchains?  If so, you may have an issue of not enough background processes available at the time the main chain starts.
Note 621400 - Number of required BTC processes for process chains

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