Question on Firefox crashes that just stared today

Hi -
After months of flawless performance without any issues, Firefox has crashed several times in the last two hours (for time reference purposes this would be between 10:00 AM and 12:00 Noon EDT in case others are having the same issue).
Really strange - no new programs added and nothing else new. At one time there were issues with Webroot Secure Anywhere, but I last renewed 3 weeks ago and it has been fine all along, until today.
No one site in particular is causing the issue.
That other issue that was in the news last week pertained to Explorer and had nothing to do with Firefox as far as I could tell.
Thanks,
Randy

If you have submitted crash reports then please post the IDs of one or more crash reports that have this format:
*bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx
You can find the IDs of the submitted crash reports on the about:crashes page.
*You can open the about:crashes page via the location bar, like you open a website.
See:
*http://kb.mozillazine.org/Mozilla_Crash_Reporter
*https://support.mozilla.org/kb/Mozilla+Crash+Reporter
Start Firefox in [[Safe Mode|Safe Mode]] to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
*Do not click the Reset button on the Safe mode start window or otherwise make changes.
*https://support.mozilla.org/kb/Safe+Mode
Try to disable hardware acceleration in Firefox.
*Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
See also:
*http://kb.mozillazine.org/Firefox_crashes
*https://support.mozilla.org/kb/Firefox+crashes

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Firefox crashes or just freezes and each time I close it, I have to type all the websites again - it does not memorize them as the previous version did?

The latest version of Firefox looks great, but some new problems began appearing:
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Restart your computer and try again.
Double check your AppleMenu()>System Preferences>Trackpad
for all custom settings here.

I keep getting Mozilla Crashes that just started after the latest update

AdapterDeviceID: 0x2772
AdapterVendorID: 0x8086
AvailablePageFile: 3387457536
AvailablePhysicalMemory: 2009870336
AvailableVirtualMemory: 1615548416
BuildID: 20120420145725
CrashTime: 1336087726
EMCheckCompatibility: true
FramePoisonBase: 00000000f0de0000
FramePoisonSize: 65536
InstallTime: 1335391150
Notes: AdapterVendorID: 0x8086, AdapterDeviceID: 0x2772, AdapterSubsysID: 01ad1028, AdapterDriverVersion: 6.14.10.4410
ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384}
ProductName: Firefox
ReleaseChannel: release
SecondsSinceLastCrash: 13423
StartupTime: 1336076485
SystemMemoryUsePercentage: 46
Theme: classic/1.0
Throttleable: 1
TotalVirtualMemory: 2147352576
URL: http://www.pandora.com/station/play/228825175985907897
Vendor: Mozilla
Version: 12.0
Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 1 :
MSAFD Tcpip [UDP/IP] : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [RAW/IP] : 2 : 3 : %SystemRoot%\system32\mswsock.dll
RSVP UDP Service Provider : 6 : 2 : %SystemRoot%\system32\rsvpsp.dll
RSVP TCP Service Provider : 6 : 1 : %SystemRoot%\system32\rsvpsp.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{8DCC89F8-9EF2-45F2-8037-2F6DABF56BCB}] SEQPACKET 3 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{8DCC89F8-9EF2-45F2-8037-2F6DABF56BCB}] DATAGRAM 3 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{81015366-1042-4B07-8C55-A60802634F46}] SEQPACKET 0 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{81015366-1042-4B07-8C55-A60802634F46}] DATAGRAM 0 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{50726F87-DE54-4378-A05A-22D58647565D}] SEQPACKET 1 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{50726F87-DE54-4378-A05A-22D58647565D}] DATAGRAM 1 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{C14B07B5-E709-4A51-A61E-32F5AEF72A50}] SEQPACKET 2 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{C14B07B5-E709-4A51-A61E-32F5AEF72A50}] DATAGRAM 2 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
This report also contains technical information about

See [[Firefox crashes]].
If the steps in the article don't fix you problem, post your crash ID (bp-...) here.

Firefox halts facebook repeatedly; firefox stops responding; just stared Tues March 30

this started March 30/11. Firefox repeatedly stops responding. Firefox causes Facebook to halt for seconds to minutes. when typing on Facebook, it can take 2 minutes to type one word. Extremely annoying. other websites are fine. Other browsers are fine, no problems like this with Facebook on Internet Explorer or on Chrome. No problems playing the Zynga games, they work fine. Just Facebook.
I am using a Laptop with Windows 7. lots of RAM lots of hard disk space.

I managed to solve this problem as my computer has been giving me problems lately and completely froze on me the other day thanks to Game Booster Beta 3 and completely screwed with Windows 7 to the point I almost had to reinstall again, but I managed to fix all my problems and if you would just follow my link here over to my post on Seven Forums then it would be easier then explaining it again.
http://www.sevenforums.com/system-security/180714-windows-7-professional-64-bit-logs-but-almost-frozen-3.html#post1550277 The reason for this is if you shut down your computer while running Firefox, it's possible you corrupted your User Profile for FF and if you follow my instructions you can repair it instead of making a new, so just follow the link, read my post and if you have anymore problems just message me on Seven Forums. Have a nice day and hopefully you get it all fixed. :b

Not been able to open firefox for days just keep getting crash reporter, tried everything, no joy

for the past few days, a week at most, i've been unable to open firefox, it just keeps giving me the crash reporter..
i always use firefox, i've not installed any add ons (i did install dropbox lately but thats about it), i always have adblockplus running, have done for months never had a problem
having to use Opera at the minute cos Chrome is the slowest browser known to man (why everyone sings its praises i'll never know)
then one day, i tried opening firefox, it said checking compatibility of add-ons, then gave the crash reporter box, not been able to do anything since
i've followed all guides on here, i've reset all settings, i've updated the add-ons it said i had, i've tried booting in safe mode..
..all with the same result, crash reporter
so please dont tell me to go into firefox and change settings as i cant even open firefox
here is my latest crash report ID
Crash ID: bp-27aa708f-12d0-4b17-ac96-0961a2130115

Further info
Please follow the instructions in the article from the above post. In fct you have a second suspicious file showing on your report so look specifically at and scan files ''gblrofmx.dll'' & ''sprotector.dll''
If possible I suggest you quarantine the files rather than deleting them immediately. Also note that you may need to start Windows in safe mode (or Windows safemode with network access) in order to find and move or delete the files.
* Use F8 to access Windows safe mode http://windows.microsoft.com/en-US/windows7/Start-your-computer-in-safe-mode http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/boot_failsafe.mspx?mfr=true
For forum cross referencing purposes
* Report for CrashID [https://crash-stats.mozilla.com/report/index/27aa708f-12d0-4b17-ac96-0961a2130115 27aa708f-12d0-4b17-ac96-0961a2130115]
** Crash Signature: nsInputStreamPump::OnInputStreamReady(nsIAsyncInputStream*)
** related bug 801394, and contributors thread [https://support.mozilla.org/en-US/forums/contributors/708895 nsInputStreamPump::OnInputStreamReady Crashes (Malware)]
** files without ID ''RocketDock.dll , gblrofmx.dll , sprotector.dll''
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* gblrofmx.dll likely to be the malware responsible for current crashes

Why does Firefox crash when I try to view my Twitter page?

For the past week, almost every time I try to open a new tab to go to Twitter.com (or right-click on a link in a tweet), Firefox crashes on me. Today when I tried to go to Twitter, Firefox will only load the Twitter navigation bar and not the rest of the page. I have attempted to view my Twitter page multiple times.
I can view my Twitter page in IE, Google Chrome and Opera, but not Firefox, which is my preferred browser. Have there been any changes to Firefox in the last week that could have caused this?

You already posted some of the crash report links in another thread that you had created, so I'm going to lock this thread.
Locking duplicate thread. Please continue here: [[/questions/1024924]]

Firefox crashes every hour

''Duplicate post, continue here - [/questions/776472]''
firefox crashes about once an hour. uninstalling and reinstalling do not change anything. it only occurs on one computer, not the other 3 in this house. all windows.

See:
* http://kb.mozillazine.org/Firefox_crashes
* [[Firefox crashes]]
If you have submitted Breakpad crash reports then post the IDs of one or more Breakpad crash reports (bp-xxxxxxxx-xxxxxxxxx-xxxx-xxxxxxxxxxxx). 
You can find the IDs of the submitted crash reports on the about:crashes page. 
You can open the about:crashes page via the location bar, just like you open a website.
See:
* http://kb.mozillazine.org/Breakpad (Mozilla Crash Reporter)
Your above posted system details show outdated plugin(s) with known security and stability risks that you should update.
*Java Plug-in 1.4.2_03 for Netscape Navigator (DLL Helper)
Update the [[Java]] plugin to the latest version.
*http://www.oracle.com/technetwork/java/javase/downloads/index.html (Java Platform: Download JRE)
See also:
* http://kb.mozillazine.org/Java#Multiple_Java_Console_extensions
* http://www.java.com/en/download/help/quickstarter.xml - What is Java Quick Starter (JQS)? What is the benefit of running JQS? - 6.0

Firefox Crashes all the time

I uninstalled firefox and reinstalled removed all the plug ins I also made sure that I deleted the programs folder and everything. I even uninstalled and reinstalled adobe flash and it is still crashing all the time.

Extensions
Problematic extensions may cause crashes. Start in Firefox Safe Mode and click "Continue in Safe Mode". This will help determine if an extension is causing the problem, since Safe Mode disables all extensions.
Note: If Firefox also crashes in Firefox Safe Mode, then an extension is not the problem and you should skip to the next section.
If Firefox no longer crashes when you run in Firefox Safe Mode, go to the Add-ons Manager Extensions list, click the Disable button for every extension, and restart Firefox normally. If the crashes no longer occur when you run Firefox in normal mode with all extensions disabled, one of your extensions was causing Firefox to crash. Try re-enabling them one at a time, to find the problem extension.
If disabling all extensions and restarting Firefox in normal mode doesn't resolve the crash problem:
In Firefox 4 and above, Firefox Safe Mode also disables hardware acceleration, so the problem could be a video device or driver issue (see below). Try unchecking the option to use hardware acceleration in Firefox ("Tools -> Options -> Advanced / General").
Firefox Safe Mode also disables the JavaScript JIT compiler. In Firefox 4 or above, try setting javascript.options.methodjit.* preferences to false in about:config ( see below).
[https://support.mozilla.org/en-US/questions/936150 Firefox Crashes]

Firefox Crashes when downloading/uploading/importing bookmarks

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I recently reformatted so this is a fresh Firefox install, and I have made sure Vista was completely updated, and I've updated my drivers as well.

Your problem seems similar to this one:
* https://support.mozilla.org/en-US/questions/920189 Firefox crashes when I pressing Browse button to upload files
So .... You can try the solution in comment 6 of this bug report:
* https://bugzilla.mozilla.org/show_bug.cgi?id=650664#c6
'''Quote:'''
I found out that an option in Microsoft File Explorer caused the crash.
To solve this:
- Go to "Organize"
- Choose "Folder and search options"
- uncheck "Automatically expand to current folder"
Note that this setting is on the " General" tab of "Folder Options", which you can also access from Windows Control Panel.

Firefox crashed now when I try to open it get Mozilla Crash Reporter

''Duplicate post, continue here - [https://support.mozilla.com/en-US/questions/788208]''
Firefox crashed unexpectedly. ow when I try to open it all I get is a Crash Reporter box. Dont have a location bar to enter a crash ID.

Try a clean (re)install:
* Download a fresh Firefox copy and save the file to the desktop.
* http://www.mozilla.com/firefox/all.html
* Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
* Don't remove personal data if you uninstall the current version.
* It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
* It may not be necessary to create a new profile, so first try if it works with your current profile and if not then create a new profile.
Your current bookmarks and other profile data are stored elsewhere (not in the Firefox program folder) and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.
See also:
* http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

Firefox crashes and I can't open it. I have done everything you have listed

Firefox crash reporter comes up every time I try to start it. It won't open in safe mode. I deleted firefox per your instructions including in the programs files. I restarted computer and downloaded firefox to my computer desktop. I reinstalled and now I can't get it to open at all. The firefox crash reporter just comes up. I like fire fox better than internet explorer but if someone can't help me I will have to use it.

Hello, i dont know if you installed the windows update, but if you installed the Windows Update, is te cause of the Mozilla Firefox crash.
I restored my system from before the upgrade and magic! It was the mistake, after you reinstall from 0 my Mozilla Firefox in Safe Mode only opens, and now opens normally.
Srry for my english. I have Windows 7 64 bits and the update in 16-17/07/2013
I Waiting for the solution, because windows update install the updates automatically.
Greetings

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I usually have 30 tabs opened, and the memory rises in a unexpected way, so that when it reaches 1.2GB, firefox crashes. Also If, for e.g. firefox is consuming 700MB of memory (with a lot of tabs opened), and if i close those tabs and leave just 2 or 3 opened, the memory usage does not drop and remains at the 700MB. Thanks for your attention. Regards, Ricardo
== Crash ID(s) ==
bp-765e3c37-0edc-4ed6-a4e9-7ed612100526

I have the same sort of problem with 30-40 tabs, with memory usage growing until crash. It seems a lot worse after restarting from standby mode on Vista - it's often highly unresponsive for a while, then crashes.
I have a fair few plug-ins running, one of the benefits of Firefox.
Is their a way I can log memory use of parts of Firefox, particularly the plug-ins?

Firefox crashes and when attempting to launch after the crash it won't and throw and error msg that js.3250 can't be found- but same file is in Mozilla directory. I must then download new 3.6.8 and lose all tabs.

# Question
Firefox crashes and when attempting to launch after the crash it won't launch; throwing an error msg that " js.3250 can't be found" - but same file is in Mozilla directory.
I must then download new 3.6.8 and lose all tabs and history.

I have a similar problem. Recently my FF8 has been crashing a lot. It regularly locks up an entire core of my PC and often just shuts down. It has just done it a moment ago and when it started back up it did the whole "this is embarrassing" thing and asked me if I wanted to reload my tabs. I deselected the one that I was trying to view as I suspected that it may have been the cause (unlikely; it was node4.co.uk) but anyway, let's skip it just in case. Click on the button to restore and up pops my homepage only. So all of my other tabs, which I was using for work incidentally, are gone.
This is not the first time this has happened on FF8. It happened a lot recently on FF6 I think it was (so hard to keep track now, Mozilla) and I switched to Chrome as a result, but it turns out that it crashes even more than FF6 did. FF7 was a vast improvement but FF8 is so unstable/unpredictable for me at the moment that I think I'd rather use IE9 than this. It's driving me mental, clearly! I wish I could kill the process manually and have it retry restoring tabs. Hey, there's an idea Mozilla; give us a menu item that allows us to restore the session to how it started to try again or at the very least get a list of the pages we were looking at. They don't show up in Recently Closed Windows and the Restore Previous Session is greyed out too. Gah! Help!

Have you noticed that firefox crashes when you try to switch from english to some other language (ie greek)?

every time i try to switch language in my keyboard from english to greek ("alt+shift" or task bar button) firefox crashes. any solutions?

We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.
#Enter ''about:crashes'' in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
#Copy the '''5''' most recent Report IDs that start with '''bp-''' and then go back to your forum question and paste that into the "Post a Reply" box. (Please don't take a screenshot of your crashes, just copy and paste the ID's. The below image is just an example of what your Firefox screen should look like)
[[Image:aboutcrashesFx29|width=520]]
 
Thank you for your help!
More information and further troubleshooting steps can be found in the [[Firefox crashes - Troubleshoot, prevent and get help fixing crashes]] article.

Firefox crashes whenever I try to open a link from Facebook? I need somebody involved in the upgrade to help me, I don't want to go to a forum and post a question to a load of people when I have no idea if they are qualified to give me advice!

I updated Firefox to the latest release on 1/8/12. Now every time I click on a link to go to youtube, zynga or other links on Facebook, Firefox crashes. I would love to be able to go back to the Firefox I had before 1/8/12, but I cannot find out how to do that. I have almost zero knowledge of computer software and how it all works, the "error reports" and the mumbo=jumbo that people talk about on the "forums" mean nothing to me, I just want an edition of Firefox that works so I don't have to go back to using IE8.

I'm sorry, but simply posting links to pages full of technical information will do nothing to help me. For example, I have no idea what safe mode is, or how to achieve it. I need step-by-step instructions in the form of "an idiots guide to"......

Question on Firefox crashes that just stared today

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