Receiving Error when running Crystal reports with Images in WebSphere 6.1

I am designing a report with a sub report that displays images via (BLOBS). The images are between 10-20 kb in size and there could be up to 200 images in the report.
There are no problems when I run the report using Java 1.5 with Tomcat 5.5 server and JDBC connection (using ojdbc14.jar) to an Oracle 10g database.
It seems that if I attempt to run the same report on a WebSphere 6.1 environment, the below error is encountered (stack trace is below)
I am using Crystal 2008 (ver 12.0.0.683).
Based on the stack trace, I think it is either an IBM JDK javax.* package compatibility issue or the current version of Crystal reports (no service packs installed - current client environment) has a known issue with Websphere.
I searched the forums for any similiar issues but could not find one.
Could installing Service pack 3 solve this issue or is there another possibility?
Any assistance would be greatly appreciated.
Thank you.
Tony.
Stack Trace follows (Needed to trim due to size, trying to keep unique messges) *******
ERROR [pool-14-thread-1] c.u.p.e.g.c.GenerateCrystalReport [GenerateCrystalReport.java : 211] Generate Report: Template =
pusehk08\evm$\EVM REPORTS 5.7.2010\Staging\TEARDOWN_COM.rpt, ReportSDKException caught: javax/imageio/metadata/IIOMetadata.getAsTree(Ljava/lang/String;)Lorg/w3c/dom/Node;
com.crystaldecisions.sdk.occa.report.lib.ReportSDKException: javax/imageio/metadata/IIOMetadata.getAsTree(Ljava/lang/String;)Lorg/w3c/dom/Node;
at com.crystaldecisions.sdk.occa.report.application.PrintOutputController.if(SourceFile:237) [CrystalReportsRuntime.jar:12.2.207.916]
at com.crystaldecisions.sdk.occa.report.application.PrintOutputController.export(SourceFile:147) [CrystalReportsRuntime.jar:12.2.207.916]
at com.crystaldecisions.sdk.occa.report.application.PrintOutputController.export(SourceFile:128) [CrystalReportsRuntime.jar:12.2.207.916]
at com.crystaldecisions.sdk.occa.report.application.PrintOutputController.export(SourceFile:111) [CrystalReportsRuntime.jar:12.2.207.916]
at com.utc.pw.evm2.generatereports.crystalreports.GenerateCrystalReport.generateReport(GenerateCrystalReport.java:152) [classes/:na]
at com.utc.pw.evm2.generatereports.ReportThread.run(ReportThread.java:144) [classes/:na]
at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:678) [na:1.5.0]
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:703) [na:1.5.0]
at java.lang.Thread.run(Thread.java:811) [na:1.5.0]
Caused by: java.lang.VerifyError: javax/imageio/metadata/IIOMetadata.getAsTree(Ljava/lang/String;)Lorg/w3c/dom/Node;
at com.crystaldecisions.reports.common.image.ImageUtils.a(SourceFile:901) [CrystalReportsRuntime.jar:12.2.207.916]
at com.crystaldecisions.reports.common.image.ImageUtils.if(SourceFile:873) [CrystalReportsRuntime.jar:12.2.207.916]
at com.crystaldecisions.reports.common.JavaImage.do(SourceFile:183) [CrystalReportsRuntime.jar:12.2.207.916]
at com.crystaldecisions.reports.common.CrystalImage.createImage(SourceFile:50) [CrystalReportsRuntime.jar:12.2.207.916]
at com.crystaldecisions.reports.formatter.formatter.objectformatter.FormattedBlobFieldObject.if(SourceFile:103) [CrystalReportsRuntime.jar:12.2.207.916]
at com.crystaldecisions.reports.formatter.formatter.objectformatter.FormattedBlobFieldObject.<init>(SourceFile:57) [CrystalReportsRuntime.jar:12.2.207.916]
[CrystalReportsRuntime.jar:12.2.207.916]
at com.crystaldecisions.reports.formatter.formatter.paginator.PageFormatter.formatPage(SourceFile:236) [CrystalReportsRuntime.jar:12.2.207.916]
at com.crystaldecisions.reports.formatter.export2.a.a(SourceFile:96) [CrystalReportsRuntime.jar:12.2.207.916]
at com.crystaldecisions.reports.formatter.export2.a.a(SourceFile:247) [CrystalReportsRuntime.jar:12.2.207.916]
at com.crystaldecisions.reports.formatter.export2.ExportSupervisorEx.if(SourceFile:642) [CrystalReportsRuntime.jar:12.2.207.916]
at com.crystaldecisions.reports.formatter.export2.ExportSupervisorEx.a(SourceFile:586) [CrystalReportsRuntime.jar:12.2.207.916]
at com.businessobjects.reports.sdk.requesthandler.ReportViewingRequestHandler.a(SourceFile:636) [CrystalReportsRuntime.jar:12.2.207.916]
at com.businessobjects.reports.sdk.requesthandler.ReportViewingRequestHandler.int(SourceFile:672) [CrystalReportsRuntime.jar:12.2.207.916]
at com.businessobjects.reports.sdk.JRCCommunicationAdapter.do(SourceFile:1944) [CrystalReportsRuntime.jar:12.2.207.916]
at com.businessobjects.reports.sdk.JRCCommunicationAdapter.if(SourceFile:661) [CrystalReportsRuntime.jar:12.2.207.916]
at com.businessobjects.reports.sdk.JRCCommunicationAdapter.a(SourceFile:167) [CrystalReportsRuntime.jar:12.2.207.916]
at com.businessobjects.reports.sdk.JRCCommunicationAdapter$2.a(SourceFile:529) [CrystalReportsRuntime.jar:12.2.207.916]
at com.businessobjects.reports.sdk.JRCCommunicationAdapter$2.call(SourceFile:527) [CrystalReportsRuntime.jar:12.2.207.916]
at com.crystaldecisions.reports.common.ThreadGuard.syncExecute(SourceFile:102) [CrystalReportsRuntime.jar:12.2.207.916]
at com.businessobjects.reports.sdk.JRCCommunicationAdapter.for(SourceFile:525) [CrystalReportsRuntime.jar:12.2.207.916]
at com.businessobjects.reports.sdk.JRCCommunicationAdapter.int(SourceFile:424) [CrystalReportsRuntime.jar:12.2.207.916]
at com.businessobjects.reports.sdk.JRCCommunicationAdapter.request(SourceFile:352) [CrystalReportsRuntime.jar:12.2.207.916]
at com.businessobjects.sdk.erom.jrc.a.a(SourceFile:54) [CrystalReportsRuntime.jar:12.2.207.916]
at com.businessobjects.sdk.erom.jrc.a.execute(SourceFile:67) [CrystalReportsRuntime.jar:12.2.207.916]
at com.crystaldecisions.proxy.remoteagent.RemoteAgent$a.execute(SourceFile:716) [CrystalReportsRuntime.jar:12.2.207.916]
at com.crystaldecisions.proxy.remoteagent.CommunicationChannel.a(SourceFile:125) [CrystalReportsRuntime.jar:12.2.207.916]
at com.crystaldecisions.proxy.remoteagent.RemoteAgent.a(SourceFile:537) [CrystalReportsRuntime.jar:12.2.207.916]
at com.crystaldecisions.sdk.occa.report.application.ds.a(SourceFile:186) [CrystalReportsRuntime.jar:12.2.207.916]
at com.crystaldecisions.sdk.occa.report.application.ReportSource.a(SourceFile:1558) [CrystalReportsRuntime.jar:12.2.207.916]
at com.crystaldecisions.sdk.occa.report.application.ReportSource.a(SourceFile:337) [CrystalReportsRuntime.jar:12.2.207.916]
at com.crystaldecisions.sdk.occa.report.application.PrintOutputController.if(SourceFile:223) [CrystalReportsRuntime.jar:12.2.207.916]
... 8 common frames omitted
2010-07-20 15:57:11,147 ERROR [pool-14-thread-1] c.u.p.e.g.ReportThread [ReportThread.java : 233] Attempt to generate report TEARDOWN using
pusehk08\evm$\EVM REPORTS 5.7.2010\Staging\TEARDOWN_COM.rpt for E733570-01 failed: Generate Report: Template =
pusehk08\evm$\EVM REPORTS 5.7.2010\Staging\TEARDOWN_COM.rpt, ReportSDKException caught: javax/imageio/metadata/IIOMetadata.getAsTree(Ljava/lang/String;)Lorg/w3c/dom/Node;, REPORTSDKEXCEPTION
2010-07-20 15:57:11,147 ERROR [pool-14-thread-1] c.u.p.e.g.ReportThread [ReportThread.java : 238] Exception was caught trying to build report:
com.crystaldecisions.sdk.occa.report.lib.ReportSDKException: javax/imageio/metadata/IIOMetadata.getAsTree(Ljava/lang/String;)Lorg/w3c/dom/Node;
Edited by: Liro9999 on Jul 21, 2010 1:55 PM

Thank you for your reply.
The answer to your question concerning if Websphere is a clean install is no. The client has other applications running on that server. We do not have access to that server other than the log files and I requested information as to what other applications are on the server.
We did try adding a known working version of the IIOMetadata class in the ear file and deploying it in the hopes that class will be loaded before using any other version. Unfortunately, we receive the posted errors. Which may mean that a different version of the class has already been loaded in memory and that is the one being accessed. A request would have to be made to the client for a shutdown and restart of Websphere in determining if that may be the case. Since there are other applications running, coordination and communication to the other application owner will need to be done first.
Any additional ideas will be appreciated.
Thank you.
Tony.

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I am trying to run a certain report under a certain user in the portal.
If I run this report with this user from the BW it is working but if I run it from the portal with this user it doesn't. The error I receive in the portal is this:
ABEND: Program error in class SAPMSSY1 method : UNCAUGHT_EXCEPTION
ABEND: Errors while reading InfoProvider data
ABEND: Error in BW:
ABEND: You do not have authorization for the data transfer process
Which other authorizations the user needs?

Hey Roy,
Check with the User Portal Roles and all Authorization Objects in BW.
when we talking about Portal from BW - Is is URL portal or RFC Portal?
Thanks,
CP

Error when opening Crystal Report in VS 2010 IDE

I recently began receiving the following error when I attempt to open a form containing the crystal reports viewer.
An error has occurred while attempting to load the Crystal Reports runtime. Either the Crystal Reports registry key permissions are insufficient, or the Crystal Reports runtime is not installed correctly. Please install the appropriate Crystal Reports redestributable (CRRedist*.msi) containing the correct version of the Crystal Reports runtime (x86, x64, or Itanium) required. Please go to http://www.businessobjects.com/support for more information.
I am able to run the reports from within the development environment but cannot open them in the forms editor. I have installed Crystal Reports for Visual Studio 2010 SP1 and Visual Studio 2010 SP1 hoping that would solve the problem but to no avail. I have tried to reinstall multiple times and continue to receive the error.
I am running on Vista (32 bit). The project target framework is ".NET Framework 4, The platform target is set to x86.
I also now receive errors when I try to run reports after deploying to client PCs but I don't know if that is related or not.

Uninstall CRVS2010 that you currently have installed.
To remove the assemblies from the GAC use gacutil. Google will get you a number of links on how to. Also, see the KB [1535325 - How to remove CRVS2010 Beta 2|http://www.sdn.sap.com/irj/servlet/prt/portal/prtroot/com.sap.km.cm.docs/oss_notes_boj/sdn_oss_boj_bi/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/scn_bosap/notes%7B6163636573733d36393736354636443646363436353344333933393338323636393736354637333631373036453646373436353733354636453735364436323635373233443330333033303331333533333335333333323335%7D.do].
Reinstall CRVS2010 SP1 from here:
SAP Crystal Reports, developer version for Microsoft Visual Studio: Updates & Runtime Downloads [original link is broken]
- Ludek

Error when running a report

Hi,
When I run a report with only the below attribute and measure, I get the below error.
All the others attributes and measures are working fine, except for Stay and Nights.
I think it is a mapping issue in the repository, but could not find so far what the issue is.
Error Codes: OPR4ONWY:U9IM8TAC:OI2DL65P
State: HY000. Code: 10058. [NQODBC] [SQL_STATE: HY000] [nQSError: 10058] A general error has occurred. [nQSError: 46008] Internal error: File .\Src\SQONExactMatch.cpp, line 4579. (HY000)
SQL Issued: SELECT "Enrollment Group"."Enrollment Group" saw_0, Facts.Stay saw_1 FROM "MEMBERSHIP STAY" ORDER BY saw_0
Thanks and Regards
G.

Hi,
1)Join conditions are missing (make sure all joins and conditions are correctly mapped and calc)
2) Check your repository and connection pool whether the correct repository is running or not.If it is correct then check the connection pool for the data source.
Thanks
Deva

Error when running the report

hello,
i am running a report, which has three parameters begin date, end date and dept full name.
for example when i am running the report with following parameter's works fine they are 01/01/2002, 02/02/2002 and dept name is Animal Control.
but when i am running the report with the following parameters its giving problem i.e.
01/01/2002, 02/02/2002 and dept name is Mayor's office its not running the report says command line syntax error rep-0159.
in the database the dept name is Like Mayor's office.
i dont know how to convert the apostrophe to a string or what ever, to get the report.
this is production problem.
please do help me out.
thanks.

Hello!
I guess you are running your report using rwrun60.exe, probably in batch mode.
In such cases string parameter with single quote inside of it should be passed in a such way: rwrun60 ... paramname3='Mayor''s office' ...
In Reports 6.0.8.11.3 it works fine.
No problems at all if you are calling report from the Forms using run_product built-in and passing prameter list into the report.
Regards,
Andrew Velichko
Brainbench MVP for Oracle Developer 2000
http://www.brainbench.com

Receiving Error when running Crystal reports with Images in WebSphere 6.1

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