Remote control stopped working on MacBook Pro

I have two MacBokk Pros (2008 and 2011), with two remote controls that worked fine and interchangeable until about a week ago. Now both remotes work only on the older one of our computers, but not on the newer one. I have looked into the Security prefs panel, "Disable Infrared Receiver" is unchecked, "this computer will work with any available remote control" is shown underneath - everything look like it was before.
Holding "Menu" and "Fast Forward" to pair the remote produces no results after 5 seconds or more.
I also did the the "iSight test" mentioned elsewhere in this forum, the batteries in both remotes are fine and sending a signal.
That leads me to suspect there might be a problem with the infrared receiver. But is that a hardware or software issue and what should be done next, considering that I'm about 200 miles from the next Apple store?

Thank you! Yes, I've seen this troubleshooting page and followed those suggestion, that's where I also found the remote control battery test mentioned above.
Product ID: 0x8242
Vendor ID: 0x05ac (Apple Inc.)
Version: 0.16
Speed: Up to 1.5 Mb/sec
Manufacturer: Apple Computer, Inc.
Location ID: 0xfd110000 / 3
Current Available (mA): 500
Current Required (mA): 100
The only difference here is a "3" in the Location ID where your's shows a "2"
UPDATE: The SMC Reset tip worked! Thank you!!!

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The remote controls stopped working

I bought with an official Apple dealer the new i Pod Shuffle (generation 3) to use during my bike rides. After the first ride the remote controls stopped working and the voice over feature spontaneously started repeating the songs title. As well the volume control stopped working altogether. I didn't have time to return the Shuffle after only a week so I disable the voice over feature and keep on using my Shuffle with no volume adjustment, fast forward etc ….
After a visit to the Apple website I saw that several owners complained about this problem and assumed Apple would know about it and be ready to offer a fast solution. So picked an official Service Center as close as possible from my location.
First shock the Service Center was dirty, the paint obviously several decades old and faded, the light kept to the minimum.
Second shock not Tech on duty to check something as simple as a headsets. I realized there was no way to have a fast resolution to my problem. The Shuffle will be send to a regional repair center, I could have save the trip and just go to an Apple dealer. What the use to have Service Centers if they don't provide service?
Now when a product is returned, after 25 days of ownership (can't say use), a product designed by a company with the reputation of Apple you expect some kind of sign that the company is sorry, stands behind it's product and will do all possible to solve the problem. WRONG.
Third shock. The person who took my Shuffle obviously never saw a Shuffle generation 3 before or even knew it existed. She explained over and over that I may (but it sounded more like I will) be charge for the repair. Even asked me to pay upfront a basic fee to cover the time of a Tech checking on the product. And that the Tech will give me a quote if I am to be charged. Furthermore She found tons of reasons why eventually I would be charged to repair the product, however no technical person ever checked on the product. Well I guess only users read messages on Apple website not employees of Apple.
So what now? I am suppose to receive an E-mail in 24 hours to 5 working days, in which I'll be explained the result of the Tech investigation.
I guess most owners of Apple products have a better experience with the Customer Service or where the reputation of Apple being a “cool” company comes from? But based on my experience it looks like Apple's products and Apple's Customer Service may not meet Apple's reputation or customer's expectations. Or am I asking for too much?

I seriously doubt you were at an Apple Store and you were not dealing with Apple employees. You were dealing with a 3rd party shop that does work on Apple products.
Don't know where you are located but you could contact Customer Service at Apple and complain but they are somewhat limited it dealing with a 3rd party company. But they will at least have you complaint on file. Or you could attempt to find an actual Apple Store and take your Shuffle there. Or you could try one of the workarounds listed on the threads here.

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Download and install this: http://support.apple.com/kb/DL907
Reset the printing system:
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- Right (or control) click in the rectangle listing your printers and select Reset Printing System.
WARNING - this will delete ALL of your printers!
- Select the plus sign to re-add a printer. Select the Defualt tab on the top of the window. Look for the printer, select it and wait until the "Add" button becomes available. Click it.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
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So I'm guessing there's something wrong with my Macbook Pro's "media core"/"playback system".
The only way to sort this problem out is to log out & log back in again, but after a while the same thing happens and all media stops working. Having to close all my applications to log out and log back in again can get really annoying. This problem started about a month or so ago and I have no idea what triggered it or how to fix it.
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I would try some basic repairs and see if that helps.
Try using Disk Utility to do a Disk Repair, as shown in this link, while booted up on your install disk.
You could have some directory corruption. Let us know what errors Disk Utility reports and if DU was able to repair them. Disk Utility's Disk Repair is not perfect and may not find or repair all directory issues. A stronger utility may be required to finish the job.
After that Repair Permissions.
No need to report Permissions errors....we all get them.
 DALE

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Try Reset SMC. http://support.apple.com/kb/HT3964
Choose the method for:
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You have 90 days of free tech support from AppleCare from the date of purchase.
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Best.

Remote control stops working after a few days

NW 6 SP3
ZFD 3.2 SP2
After importing workstations, remote control works fine. After a few
days, remote ping might work but NOT remote control. Sometimes even remote ping errors out with the message that the "REMOTE MANAGEMENT
AGENT
IS NOT RUNNING"(when it appears it is). If I stop and start the
"novell
wuser agent" service, then I can usually remote control the
workstation
again. Occasionally, however, I get the message "The Remote
Management
agent was unable to locate the workstation in NDS". At which point I
have
to delete the workstation object and re-import the workstation to be
able
to remote control it again.
Any help is appreciated.
Jeff

> [email protected]
>
> >
> > The login script is running wsreg32.exe with the /s parameter
> > pointing to the server servicing the import services.
>
> Is there a reason you are using this?
> instead of DNS, hosts, or registry?
>
> As I am wondering if maybe at times the workstation manager tries to
> registr, but can't find the server, even the wsreg is running.
> Normally onces the workstation has registered it doesn't need the
> address again, but if for whatever reason cannot find it's
workstation
> object it will need to resolve the import services.
>
> --
> Jared L Jennings, CNE
> Novell Support Forums SysOp.
> http://support.novell.com/forums/faq_nntp.html
>
> Posting with XanaNews Reader 1.15.8.2
> Geek by Nature, NetWare by Choice.
I have a different server for each site(city) hosting the import
services. There is only one variable allowed in DNS so all sites
would
try to get services and register to the same server.
Using the container login script for each site to set the /s parameter
was
easier than changing the registry setting for each
workstation...especially if that server changed. This way I would
only
have to change it one place.
If the workstation has already been registered and imported AND I can
remote control it, does it NEED to find the import server again if it
hasn't been rebooted since the last time I remote controlled it?
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"It does not seem to be hardware related, but seems to be associated with the software and auto correction or something like that. "
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The interconnecting trace is about .5 mm wide so the tiniest anything will cause problems.
Here's a picture of corrosion on a trace that was causing an intermittent problem:
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Please help with any advice
I have OS X 10.8.5
One USB port stopped a while ago
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I have also reset the SMC
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The best option is a visit to the Apple store genius bar for a FREE evaluation. You have tried all you can.
Ciao.

Does the Apple remote control work with MacBook Pro with retina? If yes, how can I sync it?

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Remote control stopped working on MacBook Pro

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