TAB Drop Down List

Hi Guys,
My client has been upgraded to 8.81 PL10.
Now when he is presseing tab say on the business partner code, he does not get the list of business partners. Previously if he click on a sales order- business parter code TAB and you get the drop down list of business partners.
He is not getting those drop down list now. What could be the reason please advise.

please refer to this SAP note [1668039 - No Choose From List open if we Press tab in the BP code field of any Marketing document|]
note: you need your S-Account to access this SAP note

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