TS1398 every so often i lose wi fi internet, even though laptops in house still get wi fi signal. phone message says cannot connect to server.
lose wi fi signal at home, message says cannot connect with server. can access wi fi with laptops
but not with iphone5
Your problem is completely different from the subject of this thread, which is about intermittent connections to ONE WiFi network, not all networks. As you have an iPhone 5 just take it to an Apple store and they will replace it under warranty if they can't resolve the problem.
Similar Messages
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I can't retrieve my email because every time I do a message pops ups that saying that it cannot connect to the server. This iPad is for home use only.
Hello Armandingo,
I'd suggest taking a look through the following article, as it provides information and troubleshooting steps that can help get Mail moving on your iPad.
iOS: Troubleshooting Mail
http://support.apple.com/kb/TS3899
Cheers,
Allen -
I keep trying to buy a song on the itunes store but every time I enter my apple id it says "Cannot connect to iTunes store" help please!
Hello seth53,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Best of luck,
Mario -
I just bought An iPod touch 4th generation yesterday, it was working fine I could
Download appl from the store from my iPod without a problem . Today however every time I try downloading something from my iPod touch
it. Doesn't download a message pops up saying " cannot connect to iTunes store" why? I am connected to the Internet and I can easily go on safari and google with. NO problem but everytime I go on the app store it gives me that message can you please help? My iPod isup to date and so is iTunes I so tried bar restarting my iPod and it worked for about 2 minutes the the message kept popping up Again please help me . Thank youIf you restored to factory settings/new iPod and still have the problem that indicates a hardware problem.
Make an appointment at the Genius Bar of an Apple store..
If your iPod is defective and not abused Apple will exchange it at no cost.
Apple Retail Store - Genius Bar -
Please help me. My YouTube app will not work. Every time I open it says 'cannot connect to youtube'. I have searched for help and tried resetting my settings and rebooting my ipad2 but nothing has solved the issue.
Yes, I am connected to the Internet through my wifi. Everything is working fine with the e eption of youtube. I have reset all Internet settings and have tried synching to iTunes followed by rebooting. This is all the advice I have found although none of it has been helpful.
Has anyone else encountered this problem? -
the conection on my ipod has 3 bars and i am able to connect safari and seach on google but when i try youtube it says "cannot connect to youtube" every time, how can i fix this?
try to exit out of the youtube app with the multitasking feature. if this doesnt work then try to do a manual restart by holding down the home and power/sleep button all the way past the "slide to unlock" screen until the ipod will power off and the apple symbol will appear when the ipod tuens back on
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Having problems with iTunes. Every time I enter my password it keeps saying cannot connect to iTunes . Trying to update apps.
Having problems with iTunes. Every time I enter my password it keeps saying cannot connect to iTunes . Trying to update apps.
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I have had an eMac for a few years. I don't know any of the specs. Every time I try to download or install a new version of itunes or OS I get any number of error messages and cannot complete. Help!!!!
It's best to start with figuring out your eMac model and OS in order to answer the question. This article will help you determine your model:
How to locate the serial number and identify your model
And to get the version of Mac OS that's installed:
From the Apple Menu at the left end of your menu bar, select "About this Mac..."
In the resulting Window, you can see the Mac OS version just under the big "Mac OS X":
If the eMac is older and you have never upgraded the system software, it's possible that your OS version is too old to run the current iTunes. The current version requires OS 10.5 (Leopard)or higher, which is a pay-for system upgrade. -
I have I pad 2 and every time I try and get on message or FaceTime it says cannot connect check internet but I have full signal I have tried everything but no luck
Try this:
Settings>General>Date & Time>Set Automatically>On -
I have the new iPad and I could not use I tunes , every time I get an error says "cannot connect to itunes store " please help
Sorry, yes iTunes on your computer.
When I updated my iPad 3 and iPod Touch 4th generation to iOS 6 a few months back, I was able to update the iPad effortlessly over WiFi. but I kept getting error messages when trying to update the iPod over WiFi, so I used iTunes on my MacBook Pro.
Connect the iPad to the computer, launch iTunes. Select the iPad under the devices heading on the left, click on the Summary tab and then click on Check for Update
If you are using iTunes 11, go to View>Show Sidebar at the top - so the sidebar is visible. -
Hi, I am having trouble accessing the iTunes store to download apps. Every time I want to download an app it says cannot connect to iTunes store. I have no idea why. I've reset my settings and it still doesn't work. Any help is much appreciated. Thanks
Start here and see if any of these steps help.
Cannot connect to the iTunes Store
Try this first.
Try resetting (turning off and then on again) your Wi-Fi router -
help every time i try to connect to firefox a message says the connection is untrusted, when i click get me out of here it goes to another firefox page and the it opens ok firefox opens as http first and then the second time it opens as https
hello adzuki45, you already appear to run the latest version of firefox, so this shouldn't be a cause for concern, maybe your desktop shortcut is just misnamed).
when there's a problem with installing flash, please see if it works with the full installer that is available at http://helpx.adobe.com/flash-player/kb/installation-problems-flash-player-windows.html#main-pars_header -
Every time I try to go to the iTunes store from my iPod, it says "Cannot connect to iTunes Store". How do I get it to connect and log in to my iTunes account??
Do other apps connect to the internet on the iPod e.g. Safari ? If they do then try logging out of your account on the iPod by tapping on your id in Settings > Store and then log back in and see if it then works.
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Every time now I try to access my email on my iPad it says "cannot access email the server has failed" Anyone know what I need to do to fix it?
Hello sandy1972
Check out the article below to troubleshoot issues with accessing your email on your iPad. Make sure that the settings are correct for your email address if you are using on that you set up yourself.
iOS: Troubleshooting Mail
http://support.apple.com/kb/ts3899
Mail Settings Lookup
https://ssl.apple.com/support/mail-settings-lookup/
Regards,
-Norm G. -
I am also having numerous other problems with my ipad, apps just close randomly (they worked perfectly fine before) as well as my hipstamatic doesn't want to save photos to the photos. Is there a way to go back to IOS 5?
Hey Saanasaana, Have you tried going into Settings>General>Reset and tapping Reset All Settings. If still no joy... Reset Network Settings and rebooting the router. If that doesn't do it, try Settings then tap the offending Wi-Fi Network, then tap Forget this Network and re-load it, as if it was a new network.
Your next options are to Restore. Connect to your iPod with your computer with the cable, and make new backups / copies of all your stuff to your computer first, then Restore from Backup. If that does not solve, Restore to New, a full restore. Note restore to new will wipe you iPod put it back to factory specs, that's why your need to make backups of everything on your iPod before you do it so you can reload your stuff back to your iPod. If the full restore does not solve you may have a hardware issue, contact your Apple store or Apple Genius Bar and set up an appointment to have your iPod evaluated. Good luck. Cheers.
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