TS1702 When trying to update my apps on my iphone my husband's Apple ID pops up. How can I change to my Apple ID?
When trying to update my apps on my iphone my husband's Apple ID pops up. How can I change to my Apple ID?
If you have apps purchased from more than one account that need updating you have top update them one at a time until the remaining apps were purchased from one account. As the other replier said, you have to log into the account that purchased than app to update it.
Similar Messages
-
I'm trying to update my apps on my ipad, but when I go to updates itunes has suddenly defaulted to an old deleted email address, how can I fix this? When I go into settings on my ipad the email address is correct, it's just itunes thats causing a problem. Can someone please help, I cant access the deleted email address and when I try to answer the security questions Apple is telling me that I have entered the incorrect date of birth.....I haven't forgotten my date of birth.... this is so frustrating. What can I do?????
Is it a different account e.g. did you update your account with a new email address or did you create a new account ? If you updated your existing account then try logging out of the account by tapping on the id at the bottom of the Featured tab in the App Store app and then log back in and see if the updated id then shows in the Purchased tab.
If you created a new account then all apps (and any other content) downloaded by the old account will remain tied to the old account, and only that old account can download updates to its apps (and/or redownload its purchases). If you can't remember its password, and can't get the security questions reset (you don't have a rescue email address on the account ?), then you have need to contact Support in your country to get the questions and password reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699 -
When I send an email the receiving party sees my husbands name, instead of my name, how can i change that?
Use the Settings app tO check what's in your email account information.
Ssettings > Mail, Contacts, Calendars > Tap on your email account > in the Account Information is your name or your husbands name listed in the first line?
if your husbands name is there change it to your name. -
When trying to update my apps on my phone, after logging in it says my account has been disabled for security reasons. I've updated my password but it still says its disabled. Any thoughts?!
Hi,
If you have followed everything in the link below, and still have the problem, click on one of the links at the very bottom under "Additional Information". That's all we can do for you here:
http://support.apple.com/kb/TS2446
Cheers,
GB -
I keep getting an error when trying to update an app- cannot connect to store. I logged out from my account and tried to log back in and got the same error. I am doing all this from my phone since I no longer own a personal computer (only work) since I use iCloud and I tunes match
YAY!!! Saved it in my Mac's Firefox Bookmarks for easy future access!
Hope you are having a lovely afternoon today! I'm about ready to go bobo....I have an early meeting, and I don't want to oversleep! The nice part is that I work remotely, so I only have to wake up 15 minutes or so before the meeting.... I don't even use an alarm clock anymore (really, my iPhone alarm, which is much more pleasant), unless I have to get up at 6:30 or something....
TMI?
GB -
Trying to update my apps on the iPhone 3. When I type in user name and password, I get the message "Cannot connect to iTunes Store" How can I connect?
I have the same problem. Any suggestions?
-
Error 20 when trying to update my apps from Macbookpro 15' 2012
When trying to update my apps, with appstore, I get error 20... I'm stuck on that message from 1 week... :-(
any advices ?In the lower right corner of the App Store window is a round button with the image of a flag. Clicking that button takes you to a page where you can choose your country by flag. You may have to scroll to the bottom of the window to see the button. The country must match your billing address on record.
-
When trying to update my apps I get the message, "unknown error occurred", any ideas how to fix this?
I really thought signing out would do because that works frequently for the unknown error message. Try these two things.
Go to Settings>General>Date and Time>Set Automatically>Off. Set the date one year ahead. Try to update the apps again. If you get an error message, go back to the settings. Correct the date and time (set automatically) then go back and try to update the apps again.
Or this ... The old stand by....
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. -
When trying to update an app, it partially downloads and then displays the message "unable to download item" Please try again later. This happens on any app I try. I have tried deleting the app and reinstalling with same results. What can I do?
I have the same thing happening on my iPod Touch 5th gen. Been happening for at least a month. I have updated to the most recent version of iOS which hasn't solved the issue. Must be a bug that they didn't get around to resolving yet, a year later. Really annoying to have it pop up when you are in the middle of a game though.
-
I keep getting an "Update Failed" message when trying to update my apps using Creative Cloud.
I keep getting an "Update Failed" message when trying to update my apps using Creative Cloud.
[ Mac 10.9.3 / Indesign CC update fail / Premiere update fail / Adobe Media Encoder 7.2.2 update fail ]
Adobe Media Encoder was the problem for me. There's no separate uninstaller for AME. My ID CC and Premiere couldn't be updated (for the AME7.2.2 update as the only change). MCMHMPEGVideoCodec.framework seemed to be the factor.
I uninstalled Premiere (only), after having manually removed MCMHMPEGVideoCodec.framework from inside AME. After boot I installed it again and voilà, both (ID & Premiere) updates went trough fine. The MCMHMPEGVideoCodec.framework was on place inside AME too. -
TS1368 When trying to update my apps I get a message, Your Apple ID has been disabled.
I get a message when trying to update my apps on my I phone. "your apple ID has been disabled". What can I do to fix this?
Depending on why it's been disabled, you might be able to re-enable it via this page : http://appleid.apple.com, then 'reset your password'
Or you might need to contact Apple : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
If your account then works on your computer's iTunes but not your phone then try logging out of the account on the phone by tapping on your id in Settings > Store and then log back in and see if that 'refreshes' the account on it. -
i need help! i am trying to update iphoto on my macbook pro that i had bought from someone else. although i am signed into my account when trying to update it is asking me for the previous owners account details and it wont let me change it to my details how can i solve this problem please.
thank you
Jan RobinsonThat's because the Mac, OS X and the iLife apps that came preinstalled on the Mac all belong to the previous owner. The previous owner needs to call Apple care and have their Apple ID disassociated from the Mac. Then the hard drive needs to be totally erased and OS X and the iLife apps reinstalled using OS X Recovery.
-
i keep getting this message when trying to update my old 3g-"the iphone could not be restored-an unknown error occurred (-1)-any ideas? anyone?
i have done that
same result
the phone has a sim in it that is not active. does this cause the fault in question? -
I'm trying to update my apps on my iphone 4s, but it keeps telling me to tap continue and view billing information, what do I do?
Sounds like the credit card you have on file is probably invalid/expired. You'd need to correct that or set the payment method to None.
-
I'm getting an invalad signature when trying to update Itunes on win 7. Win 7 is up to date. How do I fix issue? Thanks
Try clearing your browser's cache and redownloading the iTunes setup file.
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2
Maybe you are looking for
-
Java Iview Runtime error at the time of logon
Hi All i am getting the below error page instead of Portal log on Page. At the same time when i am connecting to the NWA it is opening successfully, There I am getting the login Page also. But when i am trying http://<Server>:50000/irj/portal. i am g
-
Is it possible to change the order of the files from the newest to the oldest ?
is it possible to change the order of the files from the newest to the oldest ?
-
Com.sap.ip.bi.bex IView - SYSTEM parameter in Portal
Dear Experts, We are calling the iview com.sap.ip.bi.bex from the Portal system passing the parameters u201CSystemu201D and u201CTemplateu201D to invoke BI queries in a BI 7 system. eg: http://<sap portal server>/irj/servlet/prt/portal/prtroot/pcd!3a
-
Z10 Bluetooth error: "Failed to find service"
1. I tried to transfer a file from my Z10 to Macbook Air (Mac OS Mavericks). 2. When I select a file and then try to send it through Bluetooth - i get a message: "Failed to find service" 3. I have checked all settings on Macbook and Z10 are ok. 4. I
-
[SOLVED] Urxvt increasing font size problems.
Hello, I'm having some problems getting Urxvt to increase my terminus font size. I have installed aur/urxvt-font-size-git and have the following in my .Xdefaults: URxvt.keysym.Control-Up: \033[1;5A URxvt.keysym.Control-Down: \033[1;5B URxvt.keysym.Co