TS3276 I just downloaded the OS X Lion mountain and Mail won't open. I get an error message everytime I try to open the app.How can I fix that?

I just downloaded the OS X Lion mountain and Mail won't open. I get an error message everytime I try to open the app.How can I fix that?

I-Photo won't open even though I have upgraded to OS X Yosemite and downloaded the I-Photo upgrader.
But have you run the the iPhoto Library upgrader? It is installed in Applications > Utilities. Launch it and direct it to your iPhoto library.
Which version of iPhoto did you upgrade from?
The upgrader is only necessary, if you have been running iPhoto7.1.2 or earlier.

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I just did the recent upgrade and now I keep getting an error message when I try to open a book on my Kindle app, I have deregistered the app and reloaded and the same thing happens, does anyone know how to fix?

I just did the recent upgrade and now I keep getting an error message when I try to open a book on my Kindle app, I have deregistered the app and reloaded and the same thing happens, does anyone know how to fix?

You are seeing the message because the new AirPort Extreme has some specific System Requirements:
http://www.apple.com/airport-extreme/specs/
Setup and Administration
iPhone, iPad, or iPod touch with iOS 5 or later and AirPort Utility 1.3
Mac with OS X Lion v10.7.5 or later and AirPort Utility 6.3
AirPort Utility 5.6.1 in Snow Leopard may or may not work correctly with the new Extreme for all functions. As long as things are working OK for now, you can probably leave them "as is" and wait for another Mavericks update to fix some issues before you "upgrade".
If you have an iPhone or iPad, you could use that to administer any settings changes on the new Extreme.

I-Photo won't open even though I have upgraded to OS X Yosemite and downloaded the I-Photo upgrader. The upgrades indicate they were successful but I still get an error message when I try to open I-Photo telling me I need to prepare the library

I-Photo won't open even though I have upgraded to OS X Yosemite and downloaded the I-Photo upgrader. The upgrades indicate they were successful but I still get an error message when I try to open I-Photo telling me I need to prepare the library

I-Photo won't open even though I have upgraded to OS X Yosemite and downloaded the I-Photo upgrader.
But have you run the the iPhoto Library upgrader? It is installed in Applications > Utilities. Launch it and direct it to your iPhoto library.
Which version of iPhoto did you upgrade from?
The upgrader is only necessary, if you have been running iPhoto7.1.2 or earlier.

I updated my itunes to 11 and found out my phone and ipod were not compatible. I uninstalled it and reinstalled 10.7 but now I get an error message when I try to open itunes saying "the file cannot be read because it was created by a newer verison"

I updated my itunes to 11 and found out my phone and ipod were not compatible. I uninstalled it and reinstalled 10.7 but now I get an error message when I try to open itunes saying "the file cannot be read because it was created by a newer verison" What do I do?

Thank you for clarify I'm supposed to read the ENTIRE article. I thought I was just supposed to read the title and magically everything will fix itself. I appreciate you taking the time to help me however I do not appreciate the caps and the way you have addressed the situation. If you are not going to kindly help people/make suggestions just don't try! And for the record my conclusions are not illogical, the iOS7 thing is on the website in small font (which I got by reading the ENTIRE thing) and you should really find a new hobby because your socialization skills need some help! That goes for you too Chris. Not everyone is a tech nerd

I want to install lightroom previously installed on a macbook on a new macbook. I get an error message when I try to use the same serial number. How can I install lightroom on my new mac?

i want to install lightroom previously installed on a macbook on a new macbook. I get an error message when I try to use the same serial number. How can I install lightroom on my new mac?

Oliver,
Are you getting activation errors? As Ned stated , it is easier to troubleshoot if we have the specific type of error and error detail that you are getting.
Here is some help on activation if this is the issue:
https://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
Pattie

I keep getting an error message when I try logging into i-tunes, what can be the problem?

I keep getting an error message when I try logging into i_tunes, what can be the problem?

Can you say what the message is?

I have the original iPad. When I joined the cloud, I tried to download books from my Kindle that I had on my iPad before going to the cloud. They seem to be downloading, but I'm getting an error message when I try to open the books.

Sinve I joined the cloud, i cannot open books I had on my kindle app after downloading. I am getting an error message telling me to delete and re-register my kindle app. I've done that, but am still getting the same message.

Have you asked on the kindle board? since it's their app that's messing up they may have more specific advice.

It's sending my messages as a text message when I'm texting another iPhone. How can I fix that? The messages are green and not blue. This just starting during half my conversation.

I was texting another iPhone when right it the middle of my conversation, it turned from blue to green. Now its sending all my messages as text messages and not iMessages. How can I fix this?

It could be that your signal dropped to GSM which is why it sent as a normal text. You need wi-fi, 3G or HSPDA to send as an iMessage. As does the receiver

I keep getting this error message when i try to install the latest version of itunes, the program can't start because MSVCR80.dll is missing from your computer. try reinstalling the program to fix this problem??

I am having trouble reinstalling my Itunes on my desktop which uses Windows 7 and I can download it but once it's complete i keep getting this error message...The program can't start because MSVCR80.dll is missing from your computer. Try reinstalling the program to fix this problem. Please help me.

Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2

I'M GETTING THIS ERROR MESSAGE WHEN I TRY TO OPEN THE ITUNES

im getting this message when i try to open my itunes "the itune library. itl file it's locked, on a locked disk, or you do not have write permission for this file" it was was working fine but all of a sudden it this issue just happen, i have windows 7.

I had the same problem as mentioned above. 2 Users, sharing the same iTunes account. Found following solution:
Check sharing and permission for the shared iTunes folder. In my case under HD->Users->Shared->iTunes
Also check all permissions of the underlying folders and especially *iTunes Library Database file*. In my case directly in the iTunes directory
For whatever reason, that file had no sharing. I added my wife's user name with Read /Write permission and it works again.
I guess a bug in the update. It worked fine for a long time before the update.
Mark

HT1349 I am getting an error message when I try to open itunes on my desktop computer: "the folder "itunes" is on a locked disk or you do not have write permissions for this folder"...any ideas?

I am getting an error message on my desktop when I try to open itunes: "the folder "itunes" is on a locked disk or you do not have write permissions for this folder"...Any idea what I need to do to correct?

Hi lvdmerwe!
I have two articles here for you that should be able to help you troubleshoot this issue further:
Trouble adding music to iTunes library or importing audio CD
http://support.apple.com/kb/ts1387
iTunes: Missing folder or incorrect permissions may prevent authorization
http://support.apple.com/kb/ts1277
Take care, and thanks for visiting the Apple Support Communities.
-Braden

HT1848 I get an error message when I try to transfer my apps and it says I have to authorize my computer. I have authorized my computer many times now and the error still pops up

I tried to sync my iPhone to my macbook and got an error message. It said some of the items purchased on my iPhone could not be transferred to my iTines library because I am not authorized for them on this computer. I have followed the instructions and authorized my computer. I did this many times and I still have the same problem.

Can you tell us what text is in the part that you can read ?
Is it a message from Firefox or from the Mac Operating System ?
Start Firefox in [[Safe Mode]] to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Appearance/Themes).
* Don't make any changes on the Safe mode start window.
See:
* [[Troubleshooting extensions and themes]]

I get an error message when I try to empty the trash in order to clear up an external hard drive. I had been using it for time machine, have shifted that to a larger external hard drive, and want to free up the space for photographs. Any suggestions?

What should I do when I get an error message (error code - 8003) when I'm trying to empty the trash to clear up additional space on an external hard drive?

Yes. And you should not have moved that folder. Put it back. To move your iTunes library move the folder from User's Music.
tt2

HT4623 I get an error message when I try to install iOS 6, how do reinstall the iOS without connecting to iTunes ?

I get an error message whilst trying to install iOS 6 which has already downloaded to my phone.

You could try reseting. MAKE SURE YOU HAVE A VALID BACKUP AND KNOW HOW TO RESTORE IT BEFORE YOU TRY THIS
Go to settings-general-reset-erase all content and settings. This should be your last resort, it'll erase your data...

I often get an error message when I try to open Firefox 8.0.1 that it's already running...it isn't...and the only way I can open it is to restart my computer. Is there a way to fix that problem or to download an older version that doesn't do that?

I tried downloaded the browser again from IE, but that hasn't helped the problem.

[[Firefox is already running but is not responding]] has steps that you can try. It sounds like you may have something that is hanging your browser on exit (probably an extension or a locked profile) and the steps on that page should help clear it up.

TS3276 I just downloaded the OS X Lion mountain and Mail won't open. I get an error message everytime I try to open the app.How can I fix that?

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