When I open a new tab I get the following error message: Firefox can't find the file at /C:/Users/Tanisha/AppData/Local/TNT2/2.0.0.1128/pinnedSearch.htm."
I can still browse websites, but I want to know what is causing this error message.
hello tanisha625, it looks like some program has overwritten the default new tab page. you can either install the [https://addons.mozilla.org/firefox/addon/searchreset/ searchreset addon] to get rid of the problem or manually reset the page that opens on each new tab.
enter '''about:config''' into the firefox location bar (confirm the info message in case it shows up), search for the preference named '''browser.newtab.url''' and double-click & change its value to '''about:newtab'''.
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Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.
*Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
*Do NOT click the Reset button on the Safe Mode start window
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes -
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Hello,
First go to '''Tools''' >> '''Options''' >> '''Privacy''' >> '''Firefox will''' change to '''Remember history''', then go to '''about:config''' and search for '''browser.newtab.url''' change its value to '''about:newtab'''.
*[http://kb.mozillazine.org/About:config about:config]
Also:
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hello, please install the search reset addon - it will revert the most common customizations those adware programs do in firefox back to the default: https://addons.mozilla.org/firefox/addon/searchreset/
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''A troubleshooting mode, which disables most Add-ons.'' <br />
''(If you're not using it, switch to the Default Theme.)''
* You can open the Firefox 4/5/6/7 SafeMode by holding the '''Shft''' key when you use the Firefox desktop or Start menu shortcut.
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''Don't select anything right now, just use "Continue in SafeMode."''
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== This happened ==
Every time Firefox opened
== About two weeks ago, 2nd week in June 2010Start Firefox in [[Safe Mode]] to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
See [[Troubleshooting extensions and themes]] and [[Troubleshooting plugins]]
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