2nd generation touch ipod not recognized by itunes or Macbook

2nd generation touch ipod is no longer recognized by itunes. The ipod has been reset and the only screen image is the itunes icon with an arrow and a USB cord connection pointing to the itunes icon.

Try here:
iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X
If you have Snow leopard do not forget to look at the Additional Information paragraph.

Similar Messages

  • 2nd Generation Shuffle is not recognized by iTunes or My Computer

    I bought a 2nd generation Shuffle for my sister in August. It was washed once in November or September she cant remember. It has worked perfectly fine. The only problem is that when we plug it into my mom's desktop it says the device is not recognized. I have updated to iTunes 7 or whatever the latest is, I have done the 5 R's that Apple Recommends. I even downloaded and tried the Reset Utility sill nothing. But what I don't understand is I can plug it into my laptop and it works perfectly fine. If anyone can help I would appreciate it cause im going to school soon and she wont be able to user her iPod and I wanted to get info before I submitted a service request. Thanks
      Windows XP  

    If you bought it in August, it must be a 1st Gen shuffle...2nd Gen wasn't available for purchase (in stores) until November.
    Are you plugging it directly into a USB port in the back of your mom's computer?

  • My ipod touch (generation 4) is not recognized by itunes. I've each time to reinstall itunes, it works few days and suddenly not without reason-only was is reinstallation-reset of ipod doesn't change something.does someone can help me please?

    my ipod touch (generation 4) is not recognized by itunes. I've each time to reinstall itunes, it works few days and suddenly not without reason-only was is reinstallation-reset of ipod doesn't change something.does someone can help me please?

    Wow the customer service is even worse. Does Apple want me to go around jailbreaking my iPod now so I can use something that actually recognizes my product?

  • My ipod touch is not recognized on itunes and will not turn on or give me the battery sign. I have tried toubleshooting it by holding down the home button and the sleep/wake button, but it doesn't work. What do I do to fix it?

    My ipod touch is not recognized on itunes and will not turn on or even give me the battery sign that it is dead. I turned it off and it won't turn back on now. The screen is completely black and won't do anything. I have tried charging it over night and nothing happened. It was never near water. I have tried troubleshooting it by holding down the home button and the sleep/wake button, but nothing happened and it didn't work. What can I do to fix it?

    Device Not Recognised
    For PC
    http://support.apple.com/kb/TS1538
    For Mac
    http://support.apple.com/kb/ts1591

  • My ipod touch is not recognized by itunes on my laptop.

    My ipod touch is not recognized by itunes on my laptop, it has windows 7. I have already done the troubleshoot process and the "msconfig" process as well. What could be wrong?

    http://support.apple.com/kb/TS1538
    There have been some problems accessing pages on the Apple web site.  If the hyperlink gives you a "We're sorry" message, try again.

  • TS1363 My sons iPod touch is not recognized by iTunes, or windows.  Is this repairable?

    My sons iPod touch is not recognized by iTunes, or windows.  I have tried a variety of options, even resetting, but still no luck.

    What does the iPod's screen say or do, when you connect it to USB port on the computer?
    The article referenced is for "regular" iPods.  An iPod touch is an iOS computer, so this article would be more appropriate for troubleshooting.
    http://support.apple.com/kb/TS1538
    Be sure to rule out a faulty USB cable as the cause.  Try another cable, or try the cable you have with another device that has a dock connector.
    Also, you should do this test to rule out a problem with the USB port (such as lack of power or USB device conflict).  Shut down (power off) the computer and disconnect all USB devices, including any hub, except for standard keyboard and mouse (if normally used).  If the computer is a laptop, connect its power adapter (so that it's not running on battery power). 
    Then, start up the computer, run iTunes, and connect iPod to a direct USB port on the computer.  If it still does not connect, connect something else to the same USB port to confirm it is working.  Preferably, use something similar, such as a USB flash drive or external drive.

  • My ipod touch is not recognized by itunes or as a device on my computer even though it is connected

    ipod touch is not recognized in itunes or as a device on my computer, it worked a few days ago

    Do you have another USB cord you could try?

  • Ipod touch 3g not recognized by itunes

    Hi, I have an ipod touch 3g and i recently updated the latest version of itunes. However, after the update the ipod is not recognized by itunes. Should I uninstall my itunes & reinstall it? Will my data be safe if i do so?
    Regards,
    Vinod

    Yes. Also see the following.  I would first remove and reinstall all the Apple software using the instructions in the link.
    iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows
    Your media should not be affected.  However, you should always have a backup of your media since glitches do happen.

  • Ipod touch is not recognized by itunes

    Why is my ipod touch is not recognized by itunes? I have tried everything that the troubleshooting guide says and nothing works.  Anyone have any other suggestions?

    Just what have you tried.  There are many Apple articles on the subject and it easy to miss one or more. Did it work before?  Did you do anything to the computer since it last worked?  oDoes the iPod work OK?  Have you tried:
    iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows
    iPod not recognized in 'My Computer' and in iTunes for Windows
    iPod: Does not appear in Windows or iTunes and Device Manager is empty

  • Ipod touch is not recognized by itunes and i have executed all steps in the apple suggested troubleshooting, the device will not reboot either.  Any suggestions?

    ipod touch is not recognized by itunes and i have executed all steps in the apple suggested troubleshooting, the device will not reboot either.  Any suggestions?

    Does it light up at all? If not, you could have a battery issue.
    Basic troubleshooting steps  
    17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
    Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101

  • IPod touch 2g not recognized by iTunes

    I already tried the trouble shooting assistant. im not sure why it wont connect to my computer...

    If you tried everything here, I would try another computer to help deterimine if it is a computer or iPod problem.  You have tried another cabe?
    iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows

  • My ipod touch is not recognized in Itunes

    My Ipod touch is not recognized by Itunes anymore.  I am running Iyunes in Windows 7 and the Ipod is 4th generation

    Try the suggestions on this site:
    http://support.apple.com/kb/TS1538

  • My 4th gen ipod touch is not recognized by itunes

    when i connect my ipod to my computer, the computer recognize the ipod but when i open itunes it doesnt recognize the ipod, i'd try everything and anything works.

    Have you tried here:
    iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows
    iPod: Appears in Windows but not in iTunes
    iPod not recognized in 'My Computer' and in iTunes for Windows
    iPhone, iPad, iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows

  • My iPOD Touch is not recognized my iTUNES

    My iPOD Touch is not recognized by iTUNES.  I have current OSX and ITUNES versions.  Followed step by step recommendations but it is still not recognized.

    you tried evething here:
    iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X
    Have you tried another computer? Tis will help determine if you have a computer or iPod problem.
    Tried another cable?

  • TS1538 I have a 4th generation iPod. My system is Windows 7 64-bit. iPod not recognized in iTunes. Also getting iTunes error about cd/dvd drivers not installed. I have reinstalled 4 times and finally got iPod software installed properly. Please help!

    I have a 4th generation iPod. My system is Windows 7, 64-bit. iPod not recognized in iTunes. It is in my computer. Also getting iTunes error message about cd/dvd drivers not properly installed. I've restalled 5 times and still not working.  Finally got iPod software to properly install. Please help!

    Did you try this:
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7

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