5th Gen Recognition Problems

I'm one in a list of many on these pages who appear to be having the same problem. I have tried all the fixes suggested vy Apple without success and I'm about to return the useless piece of crap to Apple in the hope that a new one will be more useful than the £300 doorstop I have at present.
For anyone that has sent their iPod back to Apple and had a replacement sent, has this solved the problem? If not, has anyone been successful in having their money refunded?
I'm concerned that returning the iPod will serve only to replace one with 8000 songs on it which is no longer recognised by my PC, with one with no songs on it which is not recognised by my PC. I've already spent 30 hours or so trying every conceivable fix with the gadget, and I'm concerned that there appears to be a very real - but unidentifiable - flaw with the product which seems to sporadically appear and make it impossible to update.
Anyone had any good news when dealing with Apple on this front?

Well, I now am back to 9000 songs and a couple of movies! How did I manage this given the recognition problems I've been having with iPod and Windows?
Easy. Explained the problems to those nice people at PC World in Edinburgh and they gave me a Creative Zen Vision M as a replacement plus the £60 so of difference in price.
So, back up to speed with my portable music and movies, and an FM Radio on it too. I seriously thought I had thrown my money down the toilet with the iPod and I'm delighted that PC World showed the sort of customer service they are not generally renowned for.
Interestingly, they were saying that they have had a lot of problems with the iPod - particularly in recent weeks. I hope Creative don't go the same way!

Similar Messages

ITunes to iPod (5th Gen) download problems

Problem encoutered: "Attempting to copy disk to iPod failed.The disk could not be read from or written to."
This is the messaged I've received in trying to download my current iTunes library to my new 5th Gen iPod.
I have found it I remove the last song that iTunes attempted to download to the iPod; the the downloading continues. BUT, it occured again with another totally different song.
What is going on here? Has this occured with any one else?
Lastly, I did call Apple. We did a restore and downloaded the lastest iPod software.

I posted this in another forum.
This may pertain to you as well.
"ALL RIGHT EVERYONE! Anyone who has problems with their iPod freezing while syncing Listen Up.
I have successfully figured out what needs to be done in order to get your iPod syncing properly.
What you will need for this it another hard drive or computer (running OS X)
You can either set a hard drive (like one of the previous iPods with OS X installed on it) as the startup disk in System Preferences.
OR
There's another option for you if you have another Mac..
What you'll need to do is start the one you need to repair (that you sync your Pod from) in "target disk mode" which is done by restarting the computer and holding the "T" button.
This puts your computer into Firewire mode, and makes your computer an external hard drive for another computer to view.
You will also need a 6pin-6pin Firewire cord - to connect the 2 computers.
Once you have the main computer up as a disk image on your other desktop, open disk utility and click the Repair disk option.
I did this and it said the drive could not be repaired, and I ran it again and it fixed it the second time, so that might happen to you too.
I know this seems like a lot to do to get your computer working with your iPod, but it definitely works.
If you don't have another computer, and (as most of you seem to) have a portable like a powerbook or an ibook, just bring it to an apple store and I'm sure they'll gladly help."
Let me know if you have any questions....
Good Luck!
-David Crow

Brand new ipod touch 5th gen 64gb problems with first power on

I have just received a brand new ipod touch 5th gen 64 gb from amazon. After reading the instructions i tried to power it on but nothing happened.
It was suggested on here to try the recovery start but again, nothing happened.
I then plugged the device in to a wall socket charger to see if the battery is flat,but the apple logo comes on for about 15 seconds then goes off again. If I hold down the home button while the apple logo is off, after a while the ipod goes into recovery start up, but as soon as i unplug it from the wall socket adaptor it turns off.
It will not do anything plugged into the usb soccket of my laptop.
Any ideas or will I have to return this to amazon?

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order. You can go to an Apple store even if yo purchased it from Amazon
Apple Retail Store - Genius Bar

IPod touch 5th gen jack problem

Hello,
So here's the problem. I have a 32gb iPod touch 5th gen and it's working fine until I plugged it into a portable speaker. (THe ones used in PC) The sound that came out had a static background. Now, every time I plug Apple's default earphones into the jack, the sound that comes out is too loud. Adjusting the volume doesn't help. It's as if the earphone had turned into a speaker. What's worse, there's still the static background. It's like tuning on an FM station with really bad reception.
I've done the ff, and nothing worked so far:
1. Reboot
2. Reset settings
3. Tried 3 different pairs of earphones.
What should I do. I would also like to add that I can play the music through the iPod's built in speakers without any problems. It's just the jack.

- Try cleaning out/blowing out the headphone jack. Try inserting/removing the plug a dozen times or so.
- Reset the iPod. Nothing will be lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup
- Restore to factory settings/new iPod.
- Make an appointment at the Genius Bar of an Apple store. Seems you have a bad headphone jack.
Apple Retail Store - Genius Bar
Apple will exchange your iPod for a refurbished one for this price if notunder warr aty or if abused. They do not fix yours.
Apple - iPod Repair price

IPod Nano 5th Gen Screen Problems

I have only been using my nano 5G for less than a month and I'm facing screen problems. Two horizontal lines appear about one centimeter from the bottom of the screen similar the where the older nano 4G screen borders. Anyone else faced this same problem? I really hate to have to put all my music back after getting it repaired.

When you reinstalled iTunes 8, did you use it on one of the newer 5th gen ipod Nanos, or a previous model ipod?
From all I'm reading everywhere, this new iTunes 9 is a real mess! I'm planning on re-installing back to
iTunes 8 soon ... I can't stand the slow speed and crappy user interface Apple did on this latest version. It looks like a bunch of high school kids put iTunes 9 together, definitely not an Apple quality
product.

New 5th gen touch problem

I just got an ipod touch 5th gen and i had to reset it twice because the touch screen did not worked, what should i do?

Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

Ipod video 30gb 5th gen connection problems

my 30gb ipod video 5th gen wont connect to the computer, show up in itunes, or device manager. the screen comes up white in 4 different languages saying connect to computer, restore with itunes. ive tried reseting it by holding the middle button and menu and play/pause all that crap and nothing happens. i put a new battery in it charged it same message displays. i swapped hard drives with a known good one didnt work. usb cable is good because my other apple products work fine including another video 5th gen. anyone have any ideas??

Hello slapshot09,
Thank you for using Apple Support Communities.
For more information, take a look at:
iPod not recognized when connected to Windows laptop over USB
http://support.apple.com/kb/ts1401
Have a nice day,
Mario

5th gen itunes problem, please help

I have an ipod touch 5th generation that I just got today, It was working right out of the box and i synced everything up, I already updated the software to 6.0.1. Then after I do that, I am prompted to update to software 6.0.1 because my software is not 6.0.1 (??? how!) and I stupidly select this, Before this my ipod was crisply working as it should, Now it is not working, It is in recovery mode and the drivers are not installing with it. I dont know what happened or what I should do, I have a warranty on this thing, should I use this? I dont really know what to do. please help!

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

Does Apple do anything now about the 5th Gen Audio problem?

My 30gig has worked wonderfully up until 2 weeks ago. Suddenly no sound output. If I squeeze the lower right side near the wheel I will get a short burst of the song. I am not a daily user of it as I'm always nervous about hurting it,so I've maybe used it as much in the last 4 years as some people do in 6 months. I've been using it on car trips so had my cable to hook it to the car radio.
I decided to start walking 2 weeks ago and couldn't find my headphones so I borrowed my 1o yr old daughters. No sound came out but I figured it was just because she had damaged her headphones. I finally went and bought myself a new set and headed out to walk last night,nothing.
I have read a few sites mentioning this problem back to 2007 and many people were able to get a free,out of warranty replacement. But I'm not seeing anyone have luck with it in the last 6 months.
To be 100% honest I had never wanted an Apple product but my husband,parents and brother went together to get this for me. I had fallen in love with it and had started putting money away to get my girls Touches for christmas but have changed my mind on that. If mine breaks sitting on my dresser than what will happen to theirs?!

4 years is actually pretty good compared to what most get, which is usually 2 - 3 years. These things are not designed to last forever and different components have a tendency to burn out over time. That's the case which just about anything you purchase, especially when its something with moving parts.
You can try calling Apple support anyways and presenting your case, but they are under no obligation to replace it since it's well out of warranty.
Sorry.
B-rock

IPod 5th Gen. Problems

My ipod is very slow when I tap on something it takes a long time to load and it glitches out I have a warranty I just don't know what to do please some help I want to exchange my ipod but I don't know if I can .

Periodically double click the home button and close all the apps in the recently used dock. Then power off and then back on the iPod. This frees up memory.
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
Then
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

Ipod 5th Gen. menu problem

Hi folks,
I recently updated to the recent edition of itunes on my pc, but now my ipod shows the following menu to begin with:
-Photos
-Videos
-Extras
-Photo import
-Settings
-Shuffle songs
My question is, how do i now access my music?? and search by song or artist?
Has the new update screwed my ipod up?
Please help as im pulling my hair out with worry.

lol no problem, thanks for the points
kEat0n

How do I make WinIdows 8, New Itunes, and Nano 5th gen work together

iI am downloading library books, WMA to Overdrive, then transferring to iTunes/iPod Nano 5th gen.     Problem came when I got a new laptop w/ Windows 8 and installed the Overdrive & iTunes.     Overdrive now tries to transfer directly to my Apple Device ( the Nano 5th) and totally ignores Tunes.   If I look at
Windows Explorer, the book shows on the Nano BUT when I try to see it on my Nano, it's not there.   Not in Albums, or in Audiobooks.   I'm ready to
scream.    Any ideas?

Hi there,
I would recommend taking a look at the article below. It goes over how to manually manage your content using iTunes 11.
Managing content manually on iPhone, iPad, and iPod
http://support.apple.com/kb/HT1535
Hope that helps,
Griff W.

Old 5th gen video restoring and recognition problem

Briefly - 5th gen video colour screen 80gb ipod got soaked, died. Tried reviving today (over a year later) and found I could get to disk mode (after whacking it one on it's side - who knew?). Okay, tried restoring it through itunes who then gave me 1429 error message. I tried the various options for that error message until I got to restart your computer...now, although I can get the ipod into disk mode it is not being recognised by itunes. It appears in system information but nothing of any use is happening now, excepting it is 'alive' in disk mode and making a less clicky 'scratchy' sound and showing the battery being charged. Any advice? Help?

No more thoughts from anyone on the above??

IPod (5th gen) has strange bars on screen/won't start - iTunes 7 problem??

Hello, I have been having strange problems with my iPod for the past two days.
•Wednesday night I downloaded some TV shows. For some reason I ran the software update and allowed my computer to download and install the new iTunes 7. After installing, I turned off the iPod and went to bed.
•Thursday morning I was disappointed to find that my iPod would not turn on (I pressed menu and play at the same time and nothing happened). Later that day a coworker suggested that I press menu and the center button at the same time and it came to life again!
•Thursday evening I watched my TV show with no problems and the iPod seemed fine. However, this morning I tried to turn on my iPod and now it's not working again!!
I press menu and the black screen with the Apple logo flickers on for 1 second, then goes blank and then comes up again for 5 seconds, then disappears and a horizontal row of very thin lines shows up, running along the bottom 1/4 of the screen...I tried pressing menu & center button, menu & play...that causes the black screen & Apple logo to flicker on and off several times over and over, until after about 8 seconds it cuts off the top half and then becomes blank or the horizontal rows of lines occupy the bottom 1/3 of the screen.
In doing some quick research it seems that a lot of people are having problems after the iTunes 7 update, could that be my problem? If so, how do I uninstall it??
Thanks!!
best regards,
Lisa
iPod 5th Generation Mac OS X (10.3.1)

Hello, I have been having strange problems with my
iPod for the past two days.
•Wednesday night I downloaded some TV shows. For some
reason I ran the software update and allowed my
computer to download and install the new iTunes 7.
After installing, I turned off the iPod and went to
bed.
•Thursday morning I was disappointed to find that my
iPod would not turn on (I pressed menu and play at
the same time and nothing happened). Later that day a
coworker suggested that I press menu and the center
button at the same time and it came to life again!
•Thursday evening I watched my TV show with no
problems and the iPod seemed fine. However, this
morning I tried to turn on my iPod and now it's not
working again!!
I press menu and the black screen with the Apple logo
flickers on for 1 second, then goes blank and then
comes up again for 5 seconds, then disappears and a
horizontal row of very thin lines shows up, running
along the bottom 1/4 of the screen...I tried pressing
menu & center button, menu & play...that causes the
black screen & Apple logo to flicker on and off
several times over and over, until after about 8
seconds it cuts off the top half and then becomes
blank or the horizontal rows of lines occupy the
bottom 1/3 of the screen.
In doing some quick research it seems that a lot of
people are having problems after the iTunes 7 update,
could that be my problem? If so, how do I uninstall
it??
Thanks!!
best regards,
Lisa
iPod 5th Generation
Mac OS X (10.3.1)
Hallo Lisa
I have identical the same problem, also as from wednesday night, the only diference is that i was still using the previous version of iTunes. Took my iPod (5th generation) to Apple, they swopped it out for a new one saying it was a Hard drive problem, I don't agree, New iPod has same problem. My old iPod's, a 1st and 4th generation as wel as a mini and shuffel has no problems at all. I then uploaded to iTunes 7 to no avail.
In adition my 5th gen ipod makes sounds that to me sounds like the hard drive atempting to start up every time aprox 5 to 8 sec with the apple logo apaering at the same time for hours on end.
Rene South-Africa

Why does my 5th gen airport extreme go on the fritz and disconnect all 2.4GHz devices when one device connects with 5GHz? I've done some research and it seems other people have had this problem too? I'm very frustrated and want my money back

Running an apple tv 3rd gen, iPod 4th gen, iPhone 4s, windows vista laptop, and Xbox 360 with media center. 2.4GHz devices work great when apple TV is connected with ethernet, but as soon as I switch the apple tv to wireless, the 5th gen AEBS kicks over to 5GHz, my 2.4GHz devices lose connection and I can't reconnect my 2.4GHz devices, until I do a hard reset of my AEBS and reconfig the network with my iPhone, if I use the airport application for PC, my wireless devices still won't connect. I bought this router 20 days ago so I could run dual band wireless, if I wanted to limit all my stuff to 2.4ghz, I would've got a g router and saved some money. This thing supposedly has 3 antennas, one for 2.4, one for 5, and one for the guest network, so why do I loose my 2.4 when it "switches" to 5GHZ if it's supposedly always broadcasting both freq's????????

I had a problem with dual bands running almost everything you have there. When I'd have a iPad and MacBook running, I'd turn on my 360 and I'd loose all connections though. Until a hard reset and the same cycle. I returned my airport a day later for a new one. No problems since. I had a faulty one. Not saying yours is, but mine was. I troubleshooted everything from options, manual setup, everythinggggggggg. It was a wasted 7plus hours to find out it was faulty. I have a pc, MacBook, apple tv, 360, and 2 iPads using it now flawless.

5th Gen Recognition Problems

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