790xt-g45 Cannot change vcore

Hey, I have a 790xt-g45 with a Phenom II 965 in the socket... I'm trying to oc to 3.8ghz, but it's unstable... so I figured I'd up the vcore... but there is only one place where I can find it, and I can't change the values! I flashed to 1.4, still nothing... they're stuck at auto... any ideas?

Please describe your system, and don't forget the PSU.
Make sure the processor is fully recognised.
There might be an "Auto" somewhere in BIOS that need be changed to "Manual", that is usually the problem.

Similar Messages

High latency with MSI 790XT-G45 under W7

I have decided myself to go for W7 one one of my rigs.I ve got some genuine disks of 32 and 64 and loaded W7 for testing purposes .
As my intention is to use the 790XT-G45 (considering it more W7 suited than my Platinum beeing newer more CPU support) tryed both W7 versions , but there is a problem.
Using the DPC high latency tool i get like 100 us under any W7 version with this 790XT-G45.The same board is ok latency wise under XP ,it hovers around 10-20 us when you re not doing anything serious with it .I have to remind that on this board i ve also had some issues with the big mouse cursor thing that seems to be related to motherboard latencyes.
In the past i ve used the K9A2 Platinum with W7 64 RC with the same video card and sound card that i use now on the 790XT-G45 ,but the latency was always 10-20 us.In fact trying again the Platinum gives me under W7 like 10-20 us.
I ve tryed disableing onboards ,removing the Creative and updating to latest BIOS version but no joy.The latency also adds some drag to the system i mean W7 windows don t look to snappy like it feels on Platinum.
So is this board compatible to W7 for real ?
What is so different between the 2 boards ,does the 790X have bigger latencyes than the 790 FX from the Platinum.One of the issues is that even if i would choose the Platinum CPU upgrade path closes.
I repeat i ve tested both boards with default W7 drivers and with vendors drivers and same thing.
Any user with 790XT-G45 encountering this under W7 ?
At first glance it s not a very big issue ,but i m very sure this 100 us get s me while playing to more and i really hate input lag and static on my sound.
Any ideas ?

Hi Guys,
I agree with Sm3K3R that a 70+ microsecond increase in average DPC latency will have an undesirable affect on some apps (games, real-time streaming, etc.). I also believe that what is good for XP will almost certainly not be good for Windows 7. Too much of the architecture has changed. Better drivers may help going forward. To me, the bigger question is why this mobo takes so much longer to run these routines than the K9A2.
I do not have any serious problems with the apps I run. Some of them may run better with a shorter average DPC latency. I have no way to tell with what I currently have to work with. Other bottlenecks may be in play. I was just responding to Sm3K3R's request for feedback. My power option is set to high performance and my base configuration has 41 processes running, including Diskeeper real-time defragmenter, Avira Antivirus, Logitech SetPoint, Process Lasso's process governor, PeerBlocker, and TaskDock. It also includes the Microsoft search functions and the sidebar with 2 gadgets running. Most of these processes run as services. I thought it was the search, sidebar, or one or more of the non-Microsoft products causing my base 100+ average latency indicated by the DPC high latency tool, so I ran LatencyMon to find out.
I ran it several times for 2 to 5 minutes at a time, starting when the system was idle. The Nvidia display and NT Kernel & System drivers always topped the list, with latencies from 50 to 114 microseconds. The display driver's routine also ran much more often than any thing else, followed, about 60% less often, by the NT Kernel & System driver. Thus these 2 drivers contribute the most to my average DPC latency. The other products listed above most often had 0 or less than 15 microsecond DPC latencies. Once I saw this, I did not bother to check my game configuration which does not have the search, sidebar, and the non-Microsoft products listed above in it.
During a Google search of this issue, I read that someone reduced their average Windows 7 DPC latency by 50 microseconds by turning off the HPET timer. I tried this and it did not work for me.
Looking forward to the results of Sm3K3R's further testing and feedback from others.

No POST 790XT-G45 with some Hardware

Specs are as follows:
Mobo:
790XT-G45
CPU:
AMD X2 AM2+ 6000+
PSU:
Corsair CMPSU-750TX
60A 12v+
30A 3.3v+
28A 5v+
RAM:
DDR2 PC5300 512MB x2 Mushkin
DDR2 PC5300 1GB x2 Sumsung
Graphics:
nVidia BFG 7600GS
nVidia PNY 7600GT
nVidia BFG 8800GT
nVidia EVGA 9600GT
This Mobo Has been RMAd once before. The 7600GS is the only Video Card it will post with.
All the cards work Very well in another machine. Ive tried resetting the CMOS, different ports... Any other Ideas?

Quote from: Sm3K3R on 14-May-10, 19:34:29
Can you post a picture with your rig as it is now just to see that everything is in place ?!
Everything is in the right Place. I cant post a pic as I don't have a camera.
Quote from: Fredrik on 14-May-10, 20:28:31
And you are sure the other cards work at all, that required power connections are in place, cards are well seated, and that you power off etc. between changes? Try to answer Yes to that question.
YES, all the cards work perfectly fine. They have been seated properly, only the 8800 and 9600 Have PCI-E Power connectors and they have been getting connected.

790XT-G45 RAM?

I read on newegg that the motherboard supports DDR2, but on the website it says it supports DDR3? Does it support both? What speeds does it support? Thanks.

Quote
but on the website it says it supports DDR3?
What website are you referring to? The MSI Product Page for the 790XT-G45 mainboard clearly mentions DDR2, not DDR3:
http://eu.msi.com/index.php?func=proddesc&maincat_no=1&prod_no=1856#
Quote
Main Memory
• Supports Dual DDR2 533/667/800/1066
- 4 DDR2 DIMMs (240pin / 1.8V)
- Supports a maximum memory size up to 16GB.
Quote
Does it support both?
Under no circumstances. You cannot insert DDR3 modules into DDR2 slots.

Memory/BSOD issue with MB 790XT-G45

System Specs:
MSI MB 790XT-G45 (ms7388)
AMD Phenom II X4 940 processor (AMD heat sink)
EVGA GTX 460 Video Card
Crucial Ram BL25664AR80A.16FE5
DDR2 Ballistix - PC2-6400 (800MHz)
SPD (default) Timings = 5-5-5-12
Maximum Timings = 4-4-4-12
Voltage= 2.0V
4 sticks 2gig each
HDD:
WDC WD500AAKS-00V1A0 ATA
WDC6401AALS-00L3B2 ATA
PSU:
OCZ-ZS750W
Pioneer DVD DVR 108
Full size case
Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.110622-1506)
I recently updated Ram and Graphics card several months back. I began having random BSOD and have been trying to track down the issue.
First thing I did was update my PSU from 500W to the current 750W.
Second thing I did was to run a chkdsk. Then I ran Western Digital’s hardware check and the HDD came up fine.
I ran heat check programs to monitor heating issues all came up fine.
Next I pulled half the Ram and ran for several days with no issues. I assumed Ram was bad. Ran memtest 86 individually on all 4 sticks and they all tested fine.
Finally I ran Furmark to test the graphics cards and it stressed tested fine.
I made some queries on some tech forums and this is what I was told:
“Filling all the RAM slots on a Mobo can cause Voltage issues and that appears to be your problem.”
Is this true? Do I have 4 slots but can only use 2 of them? Every single time I put in 4 sticks I get persistent BSOD several times a day. The moment I pull 2 sticks it stabilizes. Is this an issue you can help with?

Hi seanchai,
You can do this. It is a lot of steps, but each one is simple and You Can Do This. :-)
I suggest you start with 2 sticks of RAM. If your system works with the 2 sticks and changed timings,
then install the other 2. Or you can install all 4 to save time and hope for the best.
When you first turn your computer on, hold down the "Delete" key. This gets you into the BIOS utility.
Once there, use your arrow key that points to the right, to move the selection highlight to "Cell Menu",
then press the "Entry" key to select it.
You should now see a lot of options related to your CPU and RAM. Use the arrow key that points down
to move the selection highlight to the "Advance DRAM Configuration" option, then press the "Entry" key to
select it. At the top of the options you now see should be "DRAM Timing Mode". This allows you to select
"DCT 0" to setup timings for your 2 A channel RAM slots, or "DCT 1" to setup timings for your 2 B
channel RAM slots, or "Both" to setup the same timings for all 4 of your RAM slots. Use the "Page Up"
or "Page Down" keys to cycle to the setting you want. I suggest you select "Both", if both your pairs of
RAM have the same timings.
Now the next 4 options correspond to the first 4 timing values in the Timing Table you posted earlier.
CAS# Latency = CAS Latency (CL), RAS# to CAS# = tRCD, RAS# Precharge = tRP, and tRAS= tRAS.
The tRC in the Timing Table is equal to tRC in the list of options. Use your arrow keys to move to the option
you want to change from "Auto" to the value in the Timing Table. Use the "Page Up" or Page Down" keys
to cycle to the value you want. I suggest you use the JEDEC #1 values at first, so that you do not have
to change the RAM voltage values. After you have selected all these values, press the "ESC" key to return
to the "Cell Menu" page of options.
Use your down arrow key to move to the "FSB/DRAM Ratio" option and use your "Page Up" or "Page Down"
key to change the ratio so that the value displayed below this option is as close to "666" as possible (double
the "333" value in the Timing Table). It may display "667", I do not remember.
Use your down arrow key to move to the "Auto Disable DRAM/PCI Frequency" option and use your "Page
Up" or Page Down" key to select "Disable". Then use your down arrow key to move to the "Spread Spectrum"
option and use your "Page Up" or "Page Down" key to select "Disable".
Now press to "F10" key to save all these changes". You will get a prompt basically asking if you are sure
you want to make these changes. Select "Yes" and your computer will reboot and try to use the changes.
If the changes you made are in an "acceptable range", the computer will start Windows, if not it will stay
on the boot up screen and tell you what you need to do to fix things.
Once back in Windows, run CPU-Z and check the memory tab to verify the changes you made are in effect.
Then run your stress test or whatever you did that resulted in a BSOD to see if it still occurs.
Standard RAM frequency, timing and voltages values are set by JEDEC. Non-standard values (EPP) are set
by each RAM vendor for their products. All motherboards are designed to automatically set RAM to the 'best'
JEDEC values the board can support. The JEDEC and EPP values (if any) are stored in a special chip (SPD)
on each stick of RAM. In some cases, if you want to use the RAM's EPP values you have to set them yourself.
Some boards can also be set to automatically use EPP values.
Unless you use the motherboard and RAM that AMD suggests for the CPU you have, you need to sometimes
make adjustments when you use 4 sticks. Sometimes you need to make adjustments even when you use
products suggested by AMD. Most people do not use 4 sticks or buy systems already setup, so vendors get
away with not fixing this problem for the average user who upgrades or setup stuff for themselves.

Help! I have a new iPhone 5s. My husband just lost his 4s, so I want to give him mine. Want to use same Apple ID so we both have access to itunes/apps purchases. Want to separate contacts, messages, mail, etc. I cannot change iCloud address.

Help! I have a new iPhone 5s. My husband just lost his 4s, so I want to give him my 4s. We want to use same Apple ID so we both have access to itunes/apps purchases. Want to separate contacts, messages, mail, etc. I cannot change iCloud address on 4s iPhone. Also, when I tried to change iMessage I got a message that if I deleted my id (which seemed to be the only way to get my husband's I'd there), I would not be able to receive iMessages on any device.
Would someone kindly tell me how to set up th 4s for my husband so that we can keep our info separate? It would be most appreciated! Thanks!!

Hey Fagen!
You will want to see the following article for guidance on achieving the result you wish to achieve:
What to do before selling or giving away your iPhone, iPad, or iPod touch
http://support.apple.com/kb/ht5661
I would just follow the instructions from this article to give your unused 4s to your spouse. Since you have already started using your 5s, you will still be receiving iMessages on that phone and will have no need to receive them on a device that has been replaced. Thanks for coming to the Apple Support Communities!
Cheers,
Braden

For some reason, I cannot change my desktop background no matter how many times I delete the "active" folder. It's as if it's locked. Any ideas how I can fix it?

For some reason, I cannot change my desktop background no matter how many times I delete the "active" folder. It's as if it's locked. Any ideas how I can fix it?

Yes it sounds like you have a corrupted preference file.
The setting you make in individual programs get saved to a Preference file in your Users/Library/Preferences folder.
All you have to do is drag out the old file to the desktop, reboot and load the program and the preference file gets rebuilt without your preferences which you reset.
For your case I beleive the preference file is
com.apple.desktop.plist

Hi i cannot change the brightness on my late 2011 macbook pro.

Hi i cannot change the brightness on my late 2011 macbook pro. It is stuck on the lowest level in which i can't view the screen without a flash light. Please i need help how to solve this. I was on my computer when i checked the back which it was really dusty, i tried unscrewing the bottom however some screws were too tight so i took it upon myself and got a rod and startedremoving the dust off the vents and i may have clicked something as i closed the lid on the macbook i could hear the sounds still from the film but the lid was closed as i opened it back up the brightness was on low but sounds were still playing. All the buttons work , all of the F keys, apart from the brightnes keys. I can shine a tourch on the screen and see the display but the brightness will not change but i can see when i click the brightness it says it changes. I have connected it to a spare tv i have via hdmi and i really need help as this is my primary computer and i need it for work when going away. Thank you

Try SMC and PRAM resets:
http://support.apple.com/kb/ht3964
http://support.apple.com/kb/ht1379
Ciao.

Cannot change my printer preferences

Dear Hp technicians:
Hi I'm from Mexico and I just loged in to my hp e-print center and it took me here. My problem is I find it really difficult to log in from my country coz' hp connected doesn't work, it simply just don't let my Log in. I found that visiting hp connected-uk is the only way to log in. But then, I'm loged in, but I cannot change my printer preference coz' the button doesn't exist, the one that used to say "Change setting" is now just simple text. How can I go back to e-print center instead of HP connected..... Please this is driving me crazy!
I need your help

Hi there, if you've updated your ePrintCenter account to HP Connected you can't revert back. Check out this thread for more information on the change from ePC to HP Connected http://h30434.www3.hp.com/t5/ePrint-Print-Apps-Mobile-Printing-and-ePrintCenter/HP-Connected-Support...
Can you reply with a screenshot showing exactly what it is you're trying to change? Is it a setting of a printer in the Device tab or is it something in the "Settings" dropdown menu at the top right of the screen below?
If my reply helped you, feel free to click on the Kudos button (hover over the "thumbs up").
If my reply solved your problem please click on the Accepted Solution button so other Forum users may benefit from viewing the post.
I am an HP employee.

I cannot change the value in about:newtab from "newtab" to "blank." The dialog is displayed but when I click Ok, the value is not changed.

I cannot change the value in about:newtab from "newtab" to "blank." The dialog is displayed but when I click Ok, the value is not changed.
===Answer===
Comment on usual method and solution, by a forum Moderator.
As long as there are no confounding factors, such as certain extensions, or a user.jsfile the procedure is as follows
# Open a new tab and type "about:config" in the address bar.
# In the Search bar type: "newtab"
# Locate and double click "browser.newtab.url"
# In the "Enter String Value" box change "'''about:newtab'''" to "'''about:blank'''" and click OK.
# Verify that the value has changed and now all new tabs will be blank.
See post under by ''pirate048'' [/questions/976589?page=2#answer-509482] ~J99

Have to say that I rather agree with Mark..all we want is a simple, unadorned clean page that doe not track and show usage!! WHY NOT!! Is it too simple for developers..we aren't all (nor do we want to be!) software experts! Come on Mozilla..tidy up and clean up..it might be a quicker programme too!!

Cannot change payment method on subscription and C...

I am posting the transcript for the 45 minute chat I just suffered through. I simply needed to change my credit card as the old card had been replaced due to a security breach. Others on forums have complained about this issue but this is a stellar example of Skype's poor business and customer service practices. You are now chatting with 'Laarni M'. Laarni M: Hello! Welcome to Skype Live Support! My name is Laarni. Laarni M: If incase we got disconnected, simply click on the Chat Support Link and you will be reconnected to us in no time. Laarni M: https://support.skype.com/support_selection. Laarni M: With that being said, how may I help you? [Removed for privacy]: I need to update my credit card information because the credit card I have on file is expired. The update payment page does not give me the option to enter a new credit card. I started to delete my old card so I could add a new one, but I got an error message saying I must cancel my subscription before removing my credit card. Laarni M: Oh! [Removed for privacy]: I have a subscription already. [Removed for privacy]: I have had it for years. Laarni M: I am sorry to hear that you are having problems with updating your credit card. Laarni M: I will be glad to help you with this. Laarni M: To start with, can I have your Skype name and your name so that I can address you properly? [Removed for privacy]: I have already entered that information to begin this chat. It is required. Laarni M: I understand. [Removed for privacy]: the Skype name is [Removed for privacy] and my first name is [Removed for privacy] Laarni M: I just need to verify it. Laarni M: Thank you, [Removed for privacy]. Laarni M: Nice to meet you. Laarni M: Let me just pull up your account. Laarni M: Anyway how's your day so far? [Removed for privacy]: OK, I have found it. Apparently I am forced to buy Skype credit in order to change my payment to a new method? This is ridicuous. Laarni M: I am now pulling up your account, [Removed for privacy]. Laarni M: Thank you for waiting. Laarni M: Yes, that is correct. In order to change your payment method you need to either wait for your subscription to expire so you can purchase using the new card or you can buy Skype Credit. [Removed for privacy]: Now that I have bought 10.00 of skype credit and added the new payment information that way, it is appearing in my payment settings and I can delete the old card. But again, this is the only way to add a new payment method, which is very wrong. Laarni M: I am sorry if you feel this way, [Removed for privacy]. [Removed for privacy]: Oh, just lovely. I just tried to delete the old card and I have the same error message that "this card is being used to fund your Unlimited US and Canada 12 months. If you want to delete this card you have to cancel your subscription first." Is this some kind of nasty way of forcing me to lose my unlimited subscription? Laarni M: I see. Laarni M: Because the best way to add a new payment details is for you to let the subscription linked to the credit card expire first. Laarni M: After that, you can reactivate your subscrption using the new credit card. Laarni M: That is the best thing that I can recommend, [Removed for privacy]. [Removed for privacy]: I went into change payment settings and changed the payment method to the new card. The page saved and said it had changed the setting. But then I went back in and it had not. It still defaults to the old card. I still get the "cancel subscription" message when I tried to delete the old card again. Laarni M: Yes, [Removed for privacy]. [Removed for privacy]: I can't let it expire or it won't pay for my subscription in August. Anyway the card will not expire. It was replaced due to a security breach at the issuing bank. Laarni M: Because you really need to let your subscription expire first by cancelling it before you update your card. Laarni M: I see. [Removed for privacy]: Why would I want to do that when I probably won't be able to get the same plan? I have had that unlimited plan for years. [Removed for privacy]: I am certainly not cancelling that plan. Laarni M: I understand, [Removed for privacy]. [Removed for privacy]: This is really insane, you know. One should easily be able to update payment information when a card needs to be changed. [Removed for privacy]: I had this same problem last year, but there was a workaround. If you do not know what the current workaround is then please transfer me to a supervisor who does.l Laarni M: I understand, [Removed for privacy]. [Removed for privacy]: I doubt that you do understand. Since the forums indicate this is an ongoing problem, I am forced to assume this situation is intentional and is a way of forcing people to give up older and less expensive plans, and that you are fully aware of that. Laarni M: I am sorry but as much as I want to help you, we can't do anything but to let the subscription expire first by cancelling it before you update the credit card. [Removed for privacy]: I need to speak to a supervisor, please. Laarni M: I am sorry but as of the moment, my supervisor is engaged to a different activity. [Removed for privacy]: I am sorry but that is not the case. That is just what you have been told to say. I can continue to open new chats and waste representative's time for hours, or you can arrange for me to communicate with a supervisor. Laarni M: I am sorry for the inconvenience caused you. info: Your chat transcript will be sent to [Mod edit: Please do not include personal/private information when making a public post. Thanks!] at the end of your chat. Laarni M: I understand that it is really important for you ad upon further checking, we can try this step that may work for you. Laarni M: Do you have another browser aside from the one that you are using right now? [Removed for privacy]: Yes, I do Laarni M: Great! Laarni M: Internet Explorer would be the best. Laarni M: Can you please open it and go the link that I will provide to you? [Removed for privacy]: It is already open, please send the link Laarni M: Alright. [Removed for privacy]: I still do not have the link. Laarni M: Once you click on the link, and click Skype credit, please do not forget to click the change payment method when you buy Skype credit. [Removed for privacy]: I still do not have the link Laarni M: I am sorry for the delay, I am just having a system error as of the moment. Laarni M: But on your end, you can go to the page where you can buy Skype credit. Laarni M: By the way, there are 2 cards saved on your account. Laarni M: May I know the last 4 digit of the card that you want to use? [Removed for privacy]: 1591. And yes, I already explained to you that I bought Skype credit (which I do not need as I have a subscription!!) just to add the new credit card. Laarni M: I see. Laarni M: I can delete first the old credit card saved on our system. [Removed for privacy]: Please do that, but do NOT delete or cancel my subscription when you do this. Laarni M: Alright, [Removed for privacy]. Laarni M: Thank you for patiently waiting, [Removed for privacy]. [Removed for privacy]: I hope that what you are doing is successful. Laarni M: Please hang on, [Removed for privacy] as we are still doing some workaround for this. Laarni M: We are also getting an error doing this. [Removed for privacy]: That is not confidence-inspiring. Laarni M: I am sorry if you feel this way. [Removed for privacy]: I imagine that anyone would feel that way. Laarni M: Thank you for waiting, [Removed for privacy]. Laarni M: Here's what we can do to help you now, [Removed for privacy]. Laarni M: We really need to cancel your subscription so it will cancel the recurring payment. Laarni M: This does not mean that the subscrition will be cancelled. Laarni M: You can still use your subscription until the end of the billing period. Laarni M: So once we cancel your subscription now, you can try to go to the payment settings and update your credit details. Laarni M: Is everything okay? Haven't heard from you in a while. [Removed for privacy]: I am sure that you realize this is unacceptable. I am very surprised that you would suggest this as a solution. As I stated above, I am well aware that this is a method Skype is using to force people to give up better subscriptions. I will not be forced to accept a suboptimal subscription by this method. I am also aware that a supervisor can correct this problem in the system by hand. Please put me in communication with a supervisor. Also--I have ALREADY updated my credit details as I explained above. You or a supervisor simply need to change the subscription payment method to the new card that is already on file. Laarni M: I understand where you are coming from, [Removed for privacy]. Laarni M: But I am trying to help you with giving the best solution for this. [Removed for privacy]: We are going in circles. I have been on this chat for 45 minutes trying to get a simple payment method change that with any other company, I could do by myself online in two minutes. You are not offering me any kind of solution at all. You are insulting my intelligence by claiming that the payment method cannot be replaced. Laarni M: I am sorry if you feel this way, [Removed for privacy]. [Removed for privacy]: Please stop this. The system is clearly set up to block a payment change. A supervisor can override this and that is what I expect you to arrange. Laarni M: But as of the moment, there is no available supervisor. [Removed for privacy]: Please do not tell me things that are not true. [Removed for privacy]: Please connect me with a supervisor. Laarni M: And If I will transfer you to my supervisor, he will give the same information that I provided to you. Laarni M: This is because it is the only workaround for this, [Removed for privacy]. Laarni M: You do not need to worry, cancelling your subscription is just cancelling the recurring payment or auto renewal. [Removed for privacy]: He may, but if he does, he will also be stating something that is not true. It is always possible for a supervisor or manager to make changes in the system. Laarni M: You can still use your subscription until the end of the billing period. [Removed for privacy]: I'm sorry, but in August when the billing period ends, I will receive notification that my subscription has cancelled due to non-payment and that I must choose a new plan. That is what I do not want. Therefore your solution is unacceptable. I have stated this clearly. Laarni M: I am sorry [Removed for privacy], I really want to help you but this is only the work around or soultion that we can do. [Removed for privacy]: Then apparently after 8 years, I will be searching for new phone service. I am very sorry that this is the case. Laarni M: If the auto renewal will cancel, you can still reactivate your subscrition and that time, the new payment method will be use for that subscription. [Removed for privacy]: Do I have your word that I will be allowed to keep the same plan with no changes to my subscription? Laarni M: Yes, [Removed for privacy]. You can still reactivate the same subscription. Laarni M: You do not need to wory about this. [Removed for privacy]: If that is not the case I will be cancelling. And Skype needs to change its payment method practices. This is very poor customer service. I will be going on every forum I can find and posting a poor review of the service. This is a shame since I have been a loyal Skype customer for more than 8 years. I was a customer when Skype was the only internet phone company in business. info: Your chat transcript will be sent to [Mod edit: Please do not include personal/private information when making a public post. Thanks!] at the end of your chat. Laarni M: I am sorry if you feel this way, [Removed for privacy]. Laarni M: Thnak you for being loyal with Skype.

Well, it happened again. This time I'm done with Skype. A ten-year customer, and they've finally worn me down and worn me out. Yes, after 30 minutes of constant escalation, requesting a supervisor, and finally threatening to walk, they offered another annual contract at 6 cents more a year. But at the cost of making me sign up all over again, and after wasting my time both last year and this year. And I am DONE. I will use my remaining Skype credit for the few online teaching video conferences I have to do, but no more subscriptions. Bye, Skype. I would provide adjectives for how horrible your customer service is, but they would all be profane.
Transcription of today's chat:
Close chat
info: at 18:59:56
Please wait for an agent to respond. You are currently '1' in the queue.
info: at 19:01:56
All agents are currently assisting others. Thank you for your patience. An agent will be with you shortly. You are currently '1' in the queue.
info: at 19:01:58
Privacy Statement
You are now chatting with 'Gian C'.
Gian C: at 19:02:11
Hello! Welcome to Skype Live Support! My name is Gian. If incase we got disconnected, simply click on the Chat Support Link and you will be reconnected to us in no time.https://support.skype.com/support_selection .
Gian C: at 19:02:11
With that being said, how may I help you?
Customer: at 19:02:24
I chatted with an agent 2 days ago re: failure to apply my credit card to my subscription. He said it was taken care of and my online account should show the subscription renewed in 24 hours. it is still not renewed.
Gian C: at 19:02:41
I am sorry to know that
Gian C: at 19:02:47
What is your Skype name?
Customer: at 19:03:49
customer
Gian C: at 19:04:04
Thanks
Gian C: at 19:04:08
Let me check the account
Gian C: at 19:05:50
Thank you for patiently waiting
Gian C: at 19:06:07
Is this for the Unlimited Us and Canada?
Customer: at 19:06:13
yes
Gian C: at 19:07:12
I see
Gian C: at 19:07:23
Can you go to this site right now?
Customer: at 19:07:30
i'm there
Gian C: at 19:07:33
http://www.skype.com/en/
Gian C: at 19:07:39
https://www.skype.com/en/rates/?nu=subs-calling
Gian C: at 19:07:49
Look for Unlimites Us and Canada
Customer: at 19:07:58
why?
Gian C: at 19:08:21
Just want to make sure if repurchasing the subscription would be avaialble
Customer: at 19:08:36
I was told last year that it would be available. And two nights ago.
Gian C: at 19:08:36
That is the best work around to get the subscription back using the new card details
Gian C: at 19:08:45
I understand
Gian C: at 19:08:53
Can you please go and check it first
Customer: at 19:08:59
No, thank you. Please just apply my card. This is what happened last year.
Gian C: at 19:09:02
So I can assure the resolutiong
Customer: at 19:09:34
The subscription shows that it expires today. It is on my account. Simply renew it with the card information that is also on my account.
Gian C: at 19:09:40
Can you help me on this to solve your issue please?
Gian C: at 19:09:53
I understand
Customer: at 19:10:02
You have directed me to your sales site to search for the plan I already have all over again. I have no time for this.
Gian C: at 19:10:06
However the time you change the card did not worked on the system
Gian C: at 19:10:15
That is why the renewal did not push trough
Customer: at 19:10:41
It didn't work last year either because the system is a mess. But a rep fixed it last year. If you cannot do this please pass me to a supervisor.
Gian C: at 19:10:59
ok.
Gian C: at 19:11:19
Before we do that, can you please try to check if the subscription is available first.
Customer: at 19:11:40
I do not understand how you expect ME to check if a subscription is available!
Customer: at 19:12:04
The subscription is ON MY ACCOUNT AND SAYS IT NEEDS TO BE RENEWED.
Gian C: at 19:12:09
Basically it is simple
Gian C: at 19:12:10
Go to this website
Gian C: at 19:12:10
https://www.skype.com/en/rates/?nu=subs-calling
Gian C: at 19:12:10
Click on U.S.
Customer: at 19:12:16
Please pass me to a supervisor.
Gian C: at 19:12:20
Then check if US and Canada is part of the list
Gian C: at 19:12:39
Before I pass you to our supervisor
Gian C: at 19:12:47
Let me give you a heads up on your case
Customer: at 19:12:57
it is there for $2.99 per month. I have a locked in annual charge for that subscription for $29.99. Not $36.00.
Gian C: at 19:13:11
I see
Gian C: at 19:13:28
Thanks for the information
Gian C: at 19:13:38
When did you change your card detail? For this subscription?
Customer: at 19:15:08
Last year. At which time the system refused to remove the earlier invalid card and charge the 2nd (correct) one. This year the system allowed me to remove the old card. The rep 2 days ago told me the card was fine. When I looked at the detail this evening, the expiration date was missing, so I filled it in. The rep said NOTHING about this two days ago. Frankly I think Skype is trying to sabotage my re-order to try to force me off of my annual plan and onto a monthly. I will not do it.
Gian C: at 19:15:13
Thanks
Gian C: at 19:15:48
Just to make sure we will be solving this issue, can you please provide me your call back number
Customer: at 19:15:59
You do not need to call me.
Gian C: at 19:16:07
Just incase this chat got disconnected so our supervisor can call you
Customer: at 19:16:19
(###) ###-#### (REDACTED FOR PRIVACY)
Gian C: at 19:16:25
Let me get you our supervisor as you have requested
Gian C: at 19:16:29
Thank you
Customer: at 19:25:17
?hello
Gian C: at 19:27:42
I will get back to you once the Supervisor is ready to take this chat. For a moment
Gian C: at 19:27:50
Sorry to keep you waiting
Gian C: at 19:28:08
Our Supervisor is still engaged with the call
Gian C: at 19:28:10
Anyway
Gian C: at 19:28:20
Here is what we have found out on the subscription
Gian C: at 19:28:41
The renewal has passed already, so we can't renew it manually other than repurchasing the subscription
Gian C: at 19:28:54
Checking the price of the subscription
Customer: at 19:28:59
It has not passed yet. it expires 5/7. Today is 5/6.
Gian C: at 19:29:12
Let me give you a heads up
Gian C: at 19:29:39
Auto-renewal only happens once. And that is 3 days before the subscription expire
Customer: at 19:30:09
I give up. This is done. No subscription. Of any type. And I have been a Skype customer for over 10 years. Goodbye.
Gian C: at 19:30:23
I am sorry if you feel that way
Gian C: at 19:30:34
I am explaining to you all the things you need to know
Gian C: at 19:31:27
But you refused to listen nor cooperate. As much as I wanted you to get your subscription back. However it is within your call if you want to follow my advised to get this resolved quickly
Gian C: at 19:31:47
The new subscription prices is just 30.50USD for 1 year
Gian C: at 19:32:12
It is just few cents higer compare to the old price $29.99
Gian C: at 19:32:37
I hope that won't be a problem for you to get the 12 months subscription for the Unlimited US and Canada.
Customer: at 19:32:51
This is flatly ridiculous. The rep 2 days ago told me this was taken care of. Now you tell me it is not, keep me on chat for 30 minutes, make me look up subscription prices on your OWN website, and then tell me my subscription has expired when it has not. Yet I am the one being called uncooperative.
Gian C: at 19:33:02
If the auto renewal failed because of card used
Customer: at 19:33:05
That is a problem. I will not resubscribe. I don't care that it is only 6 cents a year more.
Gian C: at 19:33:21
Then Repurchasing the same subscription will be best to get it back
Customer: at 19:33:30
That is not why. If Skype did not have the information required I should have received an early email. I got SEVEN EMAILS IN ONE DAY INSTEAD.
Customer: at 19:33:42
The 7th one said the subscription was cancelled.
Gian C: at 19:34:05
That is the notification sent by Skype to tell you that we are still trying to accept the payment
Customer: at 19:34:30
It makes no sense to notify a customer every two hours on a SINGLE day, but not before.
Gian C: at 19:34:33
6 times the sytem try to renew the subscription
Customer: at 19:34:43
Yes. ON the same day. None on any other day.
Gian C: at 19:35:01
If only there is no problem with your card then the subscription should renew without a problem
Customer: at 19:35:10
You expect people who are at work to sign in from their work PC for personal business and renew within 8 hours. Ridiculous.
Gian C: at 19:35:08
Yes correct
Customer: at 19:35:12
I am done.
Gian C: at 19:35:10
As I said
Gian C: at 19:35:30
3 days before the subscription expire is the only day to renew the subscription automatically
Gian C: at 19:35:32
That is how the system works
Customer: at 19:35:34
As I said, the rep 2 days ago told me the card was fine but would take 24 hours for teh change to apply to the syste.
Gian C: at 19:35:37
It is part of the terms of use
Customer: at 19:35:43
Read what I said.
Gian C: at 19:36:01
Yes I already documented this case and I already escalated those previous representative
Gian C: at 19:36:08
For providing you false information
Customer: at 19:36:12
The terms of use don't say you bombard people with emails every 2 hours on a single day.
Customer: at 19:36:44
And then cut them off at the end of the day. When their subscription has not even expired yet. And then tell them it's their own fault their card didn't work. When they were told it was fine.
Gian C: at 19:36:50
The email notification is our way to make sure customer will be notified that they need to renew the subscription to avoid this kind of issue
Customer: at 19:37:07
Then why not send it once a day for six days instead?
Customer: at 19:37:13
that would make a lot more sense!
Gian C: at 19:37:38
Here is the thing Kim the system works that way for 10 years already
Gian C: at 19:38:12
And only few customers are having this kind of issue, common issue was cause by problem with the card associated to the subscription.
Customer: at 19:38:18
See this? this was last year:
Customer: at 19:38:20
http://community.skype.com/t5/Rates-and-subscriptions/Cannot-change-payment-method-on-subscription-a...
Gian C: at 19:38:26
Ok
Customer: at 19:38:45
You'll get an update on that thread, believe me. Which will make it clear why I'm done with Skype.
info: at 19:38:52

Cannot delete login item "You cannot change this item because it's managed by your system administrator"

We migrated a server (ldap and file serving) to some new machines, which have new names. We've got all of the login and file sharing functionality working on the new machines, but wherever we have a mount of a share in the Login Items for a user, we can't get the old machine out of the Login Items. It's not fatal, but it does make login take a lot longer because it has to fail first.
We can mount the share from the new server, and save THAT in a NEW Login Item just fine -- it's just that when you click on the old defunct one the minus sign is greyed out, and the mouseover says "You cannot change this item because it's managed by your system administrator." There is a yellow triangle next to the item in the list. Went into the user's ~/Library/Preferences/com.apple.loginitems.plist and it's not in the file. The /Library/Preferences don't have anything that looks like a plist of the right name.
Where do I find it and how do I get rid of it?

In response to ManishBhatt94's post today, I may have some information that may be useful to you. I called Microsoft's 800-642-7676 and spoke with a technical representative with questions pertaining to my particular issue. I also have friend that has the
same issue with her computer running windows 8. A representative from my ISP told me how to go into 1)Tools, 2)Internet Options, 3)Connections, 4)LAN settings and uncheck the proxy settings box. However after restarting or shutting down my computer it reappears.
It will also reappears while I play games on Facebook not allowing me continue until I go back into the proxy settings in LAN and uncheck the box AGAIN and AGAIN. A local owner of a computer repair shop told my friend that it was a virus. After speaking with
Microsoft today I was told the same thing/it was more than likely a virus on my personal PC at home. As most people likely do, I use wireless internet in my home on the affected computer. Solution; as suggested by Microsoft rep was to have the virus
professionally removed either by someone or to use their remote service for a fee of $149 which comes with several guarantees and does not require you to re-install software or documents. I hope that my response was of some help to you. I also kept trying
to fix this problem but wasted a lot of time. He also suggested to Google the proxy problem to see if ANYONE has any alternatives to fixing this problem!

User cannot change password option is automatically getting unchecked while giving domain admin rights

user cannot change password option is automatically getting unchecked while giving domain admin rights

Greetings!
"Domain Admins" falls into the category of protected groups and it is included in ADminSDHolder process. It is normal and was designed in order to prevent the modification to these privileged groups. More information on the link below:
AdminSDHolder, Protected Groups and SDPROP
Regards.
Mahdi Tehrani |
|
www.mahditehrani.ir
Please click on Propose As Answer or to mark this post as
and helpful for other people.
This posting is provided AS-IS with no warranties, and confers no rights.
How to query members of 'Local Administrators' group in all computers?

Administrator cannot change printer properties on "Advanced" tab from "Devices and Printers" on Windows Server 2012 R2

Hello, dear Colleagues.
User with administrators rights cannot change printer properties on "Advanced" tab from "Devices and Printers" on Windows Server 2012 R2.
If to launch "Devices and Printers" on server, all printer properties on "Advanced" tab are inactive (see screen below).
But I can change it manually with "Print Management". Features become active.
The main purpose - to uncheck "Enable advanced printing features" with powershell
scripts.
$erroractionpreference = "continue"
$colPrinters = Get-Wmiobject -Class win32_printer -computername print_server -Filter "Name like 'printer1' or Name like 'printer2' or Name like 'printer3' or Name like 'printer4' or Name like 'printer5' or Name like 'printer6'" # get printers on server and filter with names
ForEach ($objPrinter in $colPrinters) { # get printer details from WMI
If ($objPrinter.RawOnly -ne "True") { # check that Advanced printing fetaures is turned on
Write-host $objPrinter.Name
Write-Host $objPrinter.RawOnly
$objPrinter.RawOnly = "True" # Untick and update the object in WMI
$objPrinter.Put()
It works on Windows 7 workstation, but does not on print server Windows Server 2012 R2 with error
Exception calling "Put" with "0" argument(s): "Generic failure "
At \\print_server\c$\DisableAdvancedPrintingFeatures.ps1:8 char:17
+ $objPrinter.Put()
+ ~~~~~~~~~~~~~~~~~
+ CategoryInfo : NotSpecified: (:) [], MethodInvocationException
+ FullyQualifiedErrorId : DotNetMethodException
Can you help me with that? Look like somethings with rights.
Thank you.

Hello, Alan
Morris.
Thanks for your reply.
I've tried to runs PS Script both locally and remotely, previously running Powershell ISE as Administrator.
I've noticed interesting thing - if to
check "Enable advanced printing features"
manually thru Print Management snap-in, script works fine. But, time to time after some manipulations on print server, this advanced feature returns to enabled state automatically by system, I think. In this case PS Script does not work. Next, if to disable
feature manually again (thru Print Management snap-in),
and enable manually again, PS Script will work. Very strange situation.
Thanks.

I changed my apple id email address to try jumpstart my account to send me a verification email for iCloud activation. It worked but now I cannot change back to my original email address. It says its in use.

Hi Guys
I am writing this on behalf of a friend of mine. To understand my issue let me explain how it started. My friend has a apple ID with email address (lets call it) [email protected] when activating iCloud on her iPhone a email was sent to verify her account. This was not done and rendered the iCloud feature disabled due to not being activated. [email protected] is the correct email address and works. A form of troubleshooting I used the iForgot service to test if the email address was correct and mail flow from apple was working and it worked fine.
I logged into apple id to manage account and resend activation email for iCloud. this did not send the mail. I waited 48hrs but to no avail.
I decided to kickstart the account to force it to send to another email address by changing the primary email address from [email protected] to [email protected] it worked and I verified the address and iCloud is now active. However now I cannot change the primary email address back to [email protected] as it says its being used by another apple ID.
I then tried iForgot with the [email protected] email address, it says it sent a email to [email protected] but nothing arrived in [email protected] or [email protected]
I have this feeling the [email protected] is stuck I'm memory on my apple ID some how but can't get it to forget [email protected] so that I can use it as my primary email address again.
I have tried to log into iTunes with my original details [email protected] and password but says its incorrect.
any advices in this would be greatly appreciated.

The idea to jumpstart by change was not the smartest one, but gives you an opportunity to use that "temporary" account as permanent. You do not have a choice cause obviously despite you thinking that old account is no more -it does exist on Apple servers. And if you are unwilling to share your [email protected] with friend, just create one extra [email protected] for your friend. One suggestion - do not use gmail.

790xt-g45 Cannot change vcore

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