A friend 'gifted' an app to me. She is a US iTune client, I am in Malawi. How do I redeem this gift?

A friend has "gifted" and App. to me. She is registered as a US iTune user. I am registered as a Malawian iTune user. When I wanted to redeem the gift I got the message that this gift card can only be redeemed by an US iTune user. How can I redeem this gift?

Hi Katie,
Your best bet would be to contact iTunes Support again. Also, make sure there wasn't an attachment to the email? But if there was not, contact them again and tell them you need to either have the form sent to you or you need to know where you can find it. Here's the link:
https://expresslane.apple.com/Issues.action
Cheers,
GB

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