A large portion of edited and saved material seems to have been lost in transit this is time sensitive material that i need to find

I have been editing and saving a project to the adobe cloud when I tried to send it via the link all material was lost and has so far not been recovered

You really need to provide more information if you expect any help.

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First question - I have Acrobat 9 on my desktop and the license seems to have been messed up. I tried to download and fis but I asked me for a disk. I don't have any idea where the "disk" is. Can I get the license update without that disk?

First question - I have Acrobat 9 on my desktop and the license seems to have been messed up. I tried to download and fis but I asked me for a disk. I don't have any idea where the "disk" is. Can I get the license update without that disk?
Second question - In anticipation of not being able to do that, I bought (at University bookstore) Acrobat XI Pro - do I need to uninstall the 9.0 Pro version before I try to install the XI version?

If you still have your serial number for Acrobat Pro there is a link to the installer here: Download Acrobat products | 9, 8

In 10.8, the file info window's "Kind:" read "Application"/etc. for 64-bit items and "Application (32-bit)"/etc. for 32-bit items. The "(32-bit)" part seems to have been lost in Mavericks. How do I determine if an item is 32 or 64-bit in Mavericks?

In 10.8, the file info window’s “Kind:” read “Application”/etc. for 64-bit items and “Application (32-bit)”/etc. for 32-bit items.
The “(32-bit)” part seems to have been lost in Mavericks. How do I determine if an item is 32 or 64-bit in Mavericks?

1. Launch System Information into its 'report' mode. (A quick way to do this is by holding down the option key while clicking on the Apple menu item, which causes "About this Mac" to change to that.)
2. From the list on the left, under "Software" click on "Applications." (If you don't see the Applications item, click on "Show more information" from the "File" menu.)
3. Wait a minute or so for the report to finish.
4. The last column in the report is "64-bit (Intel)." (You may need to scroll the window to the right to see it.) Click on that heading to sort the list alphabetically. Anything with a "no" is 32 bit.

Upgraded to Elements 11 from 9. Form windows 7 to MacOS. Events and dates seem to have been lost

After importing catalog, events and dates seem to have been lost. People tags imported OK. Thoughts?

Same issue. I have multiple ATV2 and ATV3 - none could access home sharing after updating to 11.1.
I've learned my lesson from previous iTunes updates, so I always have a backup of my library. So I uninstalled 11.1 and deleted every iTunes folder I could find on my drive (important because I didn't do this the first time, and home sharing did not work). Then I restored my library from backup (iTunes folder), and installed iTunes 11.0.5. Home sharing works, with:
ATV3 with updates
ATV2 with updates
ATV3 without updates
ATV2 without updates (not tested yet)
Yea, so something is wrong with iTunes 11.1 with home sharing. Hopefully Apple will address. If not, hopefully they will support 11.1 for a very long time.

I am using MTS files. They load in PE fine. The problem is when I try to play them, I just get audio and no video. I have installed the latest updates. Is there a CODEX that I need.

I have windows 8.1. I have downloaded the mts files from my video camera onto my hard drive. I have loaded a subset of these mts files into premier elements and they show up fine. I can bring them to the time line without a problem. The issue is that when I click on them, I only get the audio and no video. Normally when you click a thumbnail, the picture shows in the large screen. That screen remains blank.

John - thanks for your response
1. Graphics Adapter: Nvidia GeForce GTX 650
2. My driver before you response was 3/4/14   9.18.13.3523. I went to Nvidia and downloaded and installed latest driver 7/2/14 9.18.13.4052
3. Rebooted and checked APE and no change in the problem. Still doesn't show video when I double click an thumbnail or if I single click it does not show a video image in the large screen.
4. Some things I have done to try to resolve the problem.
     a. Searched this forum for a similar problem. I didn't see one.
     b. Did a web search to see if I could find a solution outside this forum
     c Went into "edit" and tried some changes in project preferences and setting to see if that would make a difference
     d. Tried to contact Adobe support to speak to a person but that seemed difficult and could never figure out how to do it.
5. I have always loaded AVI clips into this program and this is the first time I have tried MTS files. When I opened the new project, the program notified that I had to change something??? to load an MTS file and asked me if I wanted the program to do this for me. I said yes and here I am.   I seem so close to making it work.   Thanks

I want to backup my pinned tabs and my bookmarks as they have been lost several times after windows updates

several times after system crashes and sometimes after windows updates my pinned tabs have disappeared. How can I back up the pinned tabs and bookmarks??

Firefox stores the bookmarks and the browsing history in the places.sqlite database file..
There are 10 rotating daily JSON backups (bookmarks-####-##-##.json) in the bookmarkbackups folder within the Firefox profile folder, one for each day that Firefox is started.
*http://kb.mozillazine.org/Backing_up_and_restoring_bookmarks_-_Firefox
Pinned (App) tabs and tab groups are stored in the sessionstore.js file.
*http://kb.mozillazine.org/Profile_folder_-_Firefox
See also:
*https://support.mozilla.org/kb/Recovering+important+data+from+an+old+profile

My bookmarks have been lost and none of the suggestions in the database have helped

using firefox 3.6.3 on mac os 10.6.3
just updated to firefox 3.6.3 and my bookmarks have been lost. i tried restoring through menu > bookmarks > restore, but there's nothing there. i also tried the other suggestions as well, but nothing has helped.

yes, actually, sorry i didn't notice/mention that. everything seems to have been lost. but i didn't create anything. all i did was update firefox (download and drag into applications folder)

Photoshop bug: Smart Objects overwriting other Smart Objects when edited and saved in Illustrator

Experiencing issues when working with a large number (over 200) vector smart objects brought into Photoshop CS4 from Illustrator.
Things seemed to be going along nicely; if I needed to edit a Smart Object, I could double-click it, it would open in Illustrator and then I could edit and save it. Return to Photoshop and the Smart Object is updated. Swell and dandy. The issue started happen when I hit a large quantity of either vector smart objects (remember, over 200) or the many layers and groups within Photoshop (must be over 500). When I would double-click, open, edit, and save the vector Smart Object, the Photoshop Smart Object I was working on would update AND another/several other Smart Objects would update as well. Which, of course, would ruin the artwork, as suddenly I was seeing several instances of the same object. If it hadn't have been for ForeverSave, I many not have recovered the work.
It's rather hard to isolate the issue to see what's causing the problem. Here are some of the possible causes:
Running Snow Leopard on Mac
Many, many Smart Objects in file, perhaps enough to ruin the naming convention and cause bugs when Photoshop referenced the temp file
Many, many Photoshop layers and groups
Illustrator vector files copy+pasted from several different files (affects the naming convention perhaps?)
Some groups/layers in Photoshop are duplicates
To help make it a little clearer, you should know:
Running the most updated software / OS (that is until CS5 comes out)
Smart Objects showed no error until I had actually opened, edited, and saved the referenced temp file (i.e. VectorSmartObject1.ai)
Files saved and worked on from Dropbox (network folder)
Not looking for much of an answer to this question; I just wanted to see if anyone else had come across this bug. Also, Adobe PLEASE look into this as you begin testing for the next update. I have the file(s) if you need to replicate the issue. My best guess is that the naming convention of Vector Smart Objects has an odd character limit so when Vector Smart Object 200.ai is saved, Vector Smart Object 2.ai gets overwritten.

Have you tested this with Photoshop CS5 and Illustrator CS5? (the current versions, that came out last month)
If you duplicated a smart object layer, both layers refer back to the same file content. So when you change the file, both layers would be updated. That is intentional and explained in your manual. If you didn't realize this, that could explain what you are seeing.
If you placed separate files, then they should not be updated at the same time, because they will refer to separate files.
Yes, Smart Objects only update when you save the file.
You would need over 4 billion smart objects in one document to get Photoshop confused about which one refers to which file. And since the layer limit is much less than 4 billion, I doubt that is the cause.
There is no naming convention involved. We don't limit the filenames (except to platform standards and to include a file type extension).

After the last update I lost a lot of documents I had edited and saved in my tablet. Any option to recover them? Now I can only access the documents of the cloud.

After the last update I lost a lot of documents I had edited and saved in my tablet. Any option to recover them? Now I can only access the documents of the cloud.

Hi,
Please take a look at one of the following documents to see if it answers your question about finding the files that are locally stored on your device.
For iPads & iPhones
How to manage files in Acrobat DC for iOS
For Android devices
How to open PDFs on Adobe Acrobat DC on Android
Please let us know if you have additional questions.

External editing and saving

For some reason pictures that I have edited in photoshop are no longer being saved to aperture. Before when I finished editing and saved an image it automatically went to the place where it was filed in aperture before I edited it. I am sure I have changed no settings and suddenly it stopped saving properly. I don't know how to get it set up to save the way it used to. Can anybody help? I have a project due and I can't seem to get past this.
Thank you.

This is probably not going to be any help, but just in case...
Are you at any point in your Photoshop editing work saving the file with a new or revised name -- intentionally or otherwise? And then not saving to a separate Finder file from which you can subsequently import that "new" (from Aperture's perspective) image into your Aperture Library, as either a Managed or Referenced file (depending on your workflow)?
I ask only because I frequently find myself creating a whole new file from versions of images I've sent to my External Editor (i.e. Photoshop) from Aperture -- an example being when I create a Photomerge. But also sometimes I end up wanting to save two different versions of the file while still in Photoshop. For those situations, I've created a folder on my Desktop called PICS TO IMPORT, and it's to that folder that any of those new or "Saved As" PS files get sent. Then, back in Aperture, I import those new PS files, (in my case using the "Move Files" option so they are placed into the correct sub-folders in my MASTER IMAGES folder, which my Aperture Library then references).
The only thing I have to remember (and which I occasionally forget when I'm in a hurry) is to navigate to that "PICS TO IMPORT" folder in Photoshop's Save dialog BEFORE saving the new/revised file for the first time, otherwise it will be saved by Photoshop to the default location, which is deep within that MASTER IMAGES folder (wherever the files reside which Aperture used to create the original Exports for the External Editor). That means when I return to Aperture, I can't see the new PS file, since I still haven't officially imported it yet.
Whereas if I just send a jpg from Aperture to my External Editor, and simply keep saving that new .psd version "as is" in Photoshop (no changes or revisions to the file name), then every time I flip back to Aperture, all my Photoshop revisions (up to my last save in PS) are reflected in the .psd file now residing in a Stack right next to the original jpg which "gave birth" to it.
Again, I've no idea if any of this is even germane to the problem you're having, but I hope maybe it might at least spark an idea.
Good luck!
John Bertram
Toronto

What's the best App for downloading, editing and saving Microsoft Excel spreadsheets please?

What's the best App for downloading, editing and saving Microsoft Excel spreadsheets please?

You can have a look at Quickoffice
http://i1224.photobucket.com/albums/ee374/Diavonex/74fb0e85.jpg

XML Creating, editing and saving! ;D

Hey!
So, here's what I want to do:
When the users loads the Flash File, I want the ActionScrip to create an XML file that says:
<id="000000" tutorial="no" name="000000" coins="3000">
Now, I want the flash file to see that the user hasn't completed the tutorial.. and if it says NO it should load: tutorial.swf
Then, once the tutorial.swf end, after the final button is clicked I want it to edit the XML file so that tutorial="no" is replaced with tutorial="yes" and it loads 'user.swf' And when the FlashFile is reloaded, it checks that the tutorial="" says yes, and it skips out tutorial.swf and it goes straight to user.swf..
If it's not clear I'll show it below:
Load tutorialcheck.swf
If tutorial="" says no load tutorial.swf
If tutorial="" says yes load user.swf
Load tutorial.swf
If tutorial is complete, on final button click edit XML and say tutorial="yes", then load user.swf
Thanks!

Hi
Although not directly related to your problem, you can find an example of loading, editing and saving xml here.
I have created a demo of Loading,Editing & Saving XML To/From Flash.
You can find the Demo here http://demo.thefeldkircher.org/flashxml/xmlles/xmlls.htm
You can find the How-To here http://blog.thefeldkircher.org/?p=262
Hope it helps.

Adobe X PDF files converted to jpg, edited and converted back to PDF have ragged, unclear text. I didn't have this problem with Acrobat 9 standard. What is the remedy for this. If this is the best I can expect, I won't be able to use X standard.

Adobe X PDF files converted to jpg, edited and converted back to PDF have ragged, unclear text. I didn't have this problem with Acrobat 9 standard. What is the remedy for this. If this is the best I can expect, I won't be able to use X standard.

I can't imagine any worse workflow than converting to JPEG to edit text, then back to PDF. Text in a PDF is a vector thing, smooth at all resolutions. And JPEG is made for photos. EVERY conversion to JPEG and back loses quality but how much loss there is will vary.
If you must go to an image format, try PNG.

When I edit and/or delete photos from an album in iPhoto is there a way to make that what happens in the folder in finder?

When I edit and/or delete photos from an album in iPhoto is there a way to make that what happens in the folder in finder? I am new to Mac. I've updated the operating system and iPhoto.

If your iPhoto Advanced preference pane is setup like this
all photos you import into the library are COPIED into the library. Thus those photos in the folders outside of iPhoto are redundant and can be deleted to save space on your hard drive. There no need to keep those copies in the folders.
If you do have your advance preferences set as shown above you can access your photos for use outside of iPhoto according to the following User Tip by Terence Devlin which is the best treatise on how to access photos (for use outside of iPhoto): How to Access Files in iPhoto. Otherwise you access your photos from within iPhoto.

When I'm in LR and click edit in PS CS6, I lose my edits and presets once in PS. How do I fix this?

When I'm in LR and click edit in PS CS6, I lose my edits and presets once in PS. How do I fix this?

OK, as you noted, the problem began when you upgraded to LR6, but you did not upgrade PS. LR6 needs Photoshop to have Camera Raw 9.0 for full compatibility. But, there is a workaround. Normally, LR passes the raw file and the adjustment metadata to PS for rendering using PS's camera raw, but LR can render the file as well. Here are the steps to take:
1. Edit > Preferences > General. Under "Prompts," choose "Reset all warning dialogs."
2. Now choose "Edit in Photoshop." You should see something similar to this warning dialog; choose "Render using Lightroom."
In this way, all the adjustments you made in LR will be rendered and the already rendered file will be passed to Photoshop.
Note the checkbox "Don't show again." You may have checked this once before, which is why you may not see the warning dialog. The reset in step 1 brings this warning back in case you've dismissed it.
Hope that helps!
Mike

A large portion of edited and saved material seems to have been lost in transit this is time sensitive material that i need to find

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