Account Frozen After Updating, Account Frozen After Updating, Account Frozen After Updating

I have two different accounts for Apple, and I must have used an ID they don't recognize. I have no idea. They froze the account. How do I unfreeze it? They sent me an email with an opportunity to verify. Should I click on that? Would that clarify things? I just don't want to do do something I shouldn't. It's Thanksgiving Day, and I really don't want to call the 800 number. Thanks for any help

It's the account that frozen, not the phone itself.

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