Account Missing from MY BT

Logged in to MYBT today and it is asking me to add my account. To do this I need the account number. My account has been linked to my BT profile for sometime so not sure why it has now disappeared. As all my bills are stored online I cannot access them to find the account number and therefore cannot add the account back on to my profile! Can anyone help please?
Solved!
Go to Solution.

Hi
I am sorry to see you are having problems
I suggest you contact live chat at this link they should be able to help you
http://bt.custhelp.com/app/contact/c/2902/?s_intcid=con_intban_sanda_contact_us_chat_from_forums
If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’

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Hello every one,
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In general, Problem: G/L missing, is assosiated with Settings, maintained in T. Code: VKOA.
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Dear Sachindev,
In general, Problem: G/L missing, is assosiated with Settings, maintained in T. Code: VKOA.
Just Check
Best Regards,
Amit
Note: In T. Code: VA02, key-in your Sales Doc (in your case, Credit Memo Request) and go in to Sales Doc.
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