HT1923 My itunes will not update, and i got a message saying that MSVCR80.II is missing from my computer. Try reinstalling. When i try, i get Sevic apple mobile device failed, verify your priveledges with ignore, retry and abort. Still wont download.
My itunes will not update. I get a message that is saying that MSVCR80.II Is missing from your computer, Try reinstalling to fix this problem. So when i tried to reinstall, it says itunes was not installed correctly. Please reinstall error 7 (windows err 126) Then when i tried to reinstall i get this....Service applemovile device failed to start. Verify that you have sufficient priveledges to start service...the I see abort, retry and ignore....when I hit retry, it sill fails and i get the same message again. How do I fix it? Will I lose all my music if I delete it all and reinstall itunes? I haven't tried that yet.
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2
Similar Messages
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I tried to update iTunes with the latest version and I got a message saying that - MSVCR80.dll was not installed. I think I successfully installed that through an online help website but I now get R6034 - C\Program Files(x86)\iTunes\iTunes.exe
Hello Bignige52,
The following article provides steps and information that can help get iTunes updated and working.
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Cheers,
Allen -
HT1926 my itunes will not update due to an error message saying cannot find itunes.msi
I need help to resolve the fact that my computer will not update. It gives me a message about 95% way through the update that it cannot find itunes.msi and I also went to just uninstall the program completely off my computer and it gives me the same message. Help please!
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2 -
I have downloaded the latest Itunes update, but it will not install and I receive a message 'apple mobile device failed to start'. I have uninstalled and reinstalled itunes but still have the same problem!
Hi there willjay3976,
You may find the troubleshooting steps in the article below helpful.
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
-Griff W. -
I need to figure out how to install itunes again on my HP..I keep getting "service "apple mobile device" failed to start. Verify that you have sufficient privileges to start system services"...help
Try the following user tip:
Troubleshooting issues with iTunes for Windows updates -
I have uninstalled and reinstalled iTunes Version 11.4.1 and still cannot access. I continue to get the Error 7 Windows Error 193 and now I am getting the Apple Mobile Device failed to start. I can't access any of my music I HAVE PURCHASED. What to do?
I am getting the same error message - error 7, Windows error 193 running iTunes on a PC Laptop (HP) which has been running iTunes previously for at least 2 years.
I followed the Apple support page and uninstalled (in order) all Apple programmes specified, rebooted, then re-installed. Two additional errors crop up in re-installation, the first one is to do with Apple Mobile Support Device Services. It seems that this might be rectified by plugging in said devices before finishing the re-install. The second reads iTunesHelper was not installed correctly please re-install iTunes. This persists. I cannot uninstall iTunesHelper using the Control Panel, but I can delete it using Windows. However, after re-installing again, it still won't run and the original error comes back. I've downloaded and uninstalled 15 times now and this is taking far too long to be acceptable. -
My itunes on my computer will not let me log in, because it says that the account has never been used. Help me.
Hello zahler4,
Welcome to the Apple Support Communities! This is a common alert message when your Apple ID has not yet been configured for use with the iTunes Store. To configure it, you should have the option to “Review” - at which time you can add a payment method to your account. For more information, check out this resource:
Using an existing Apple ID with the iTunes Store, Mac App Store, and iBooks Store - Apple Support
http://support.apple.com/en-us/HT201762
When using the store for the first time, you must provide a payment method. After you configure the account you can change your payment information to None:
Why can’t I select None when I edit my Apple ID payment information? - Apple Support
http://support.apple.com/en-us/HT203905
Cheers,
Matt M. -
HT201413 itunes update failed - can't get past "Apple mobile device failed to start"
Any help would be appreciated:
I opened itunes today and got the standard needs-to-update message, so I let it do its thing. Rather than update like usual, it stopped and said there was an error and it failed to finish (didn't copy that one down). I tried clicking on the desktop link, but it said there was something missing and I should reinstall it.
I went and uninstalled it, then went to the itunes site and downloaded the latest version, and now I'm stuck with this:
"Service 'Apple Mobile Device' (Apple Mobile Device) failed to start. Verify that you have sufficient privileges to start system services."
Then I have the option to abort, retry, or ignore. I can't ignore it 'cause it brings me back there, and retry does the same. Abort just cancels the whole install.
I looked up "Apple Mobile Device" but the help tips just tell me to stop it and start it again, but it never started. I tried to start it, but I get this:
"Windows could not start the Apple Mobile Device service on Local Computer. Error 1053: The service did not respond to the start or control request in a timely fashion."
Where do I go from here? It has always just...updated. I have no idea where it's getting this problem from.Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (Later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
See also HT1925: Removing and Reinstalling iTunes for Windows XP or HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
Should you get the error iTunes.exe - Entry Point Not Found after the above reinstall then copy QTMovieWin.dll from:
C:\Program Files (x86)\Common Files\Apple\Apple Application Support
and paste into:
C:\Program Files (x86)\iTunes
The above paths would be for a 64-bit machine. Hopefully the same fix with the " (x86)" omitted would work on 32-bit systems with the same error.
tt2 -
I was having problems with the software and iTunes, took the iMac to the apple store and they wiped it clean and then helped me restore from my backup. W were able to do most of it but had the pictures left, and it would take to much time, so they sent me home with instructions, I followed the instructions to the letter but got a message saying that the pictures could not be installed because I was not the administrator and I am stuck, can someone out there help me?
Go to System Preferences/Accounts
Click on your name
Select 'Allow user to administer this computer' -
i tunes will not re install. reason is "service apple mobile device " failed - werifythat you have sufficient PRIVILEGES to start system
Try the following user tip:
Troubleshooting issues with iTunes for Windows updates -
itunes has gone from working fine to not opening overnight! When I click on the icon I get 2 messages: MSVCR80.dll is missing and then windows error 126. Can anyone suggest a remedy?
Hey there Riab,
It sounds like you are unable to launch iTunes due to this error message. I recommend removing iTunes with the following article to get iTunes AND its associated programs uninstalled:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923
When that is done, download and install iTunes from this page:
http://www.apple.com/itunes/download/
Thank you for using Apple Support Communities.
Regards,
Sterling -
When I tried to update Itunes I get an error message that MSVCR80.dll is not available? How can I fix this? I am unable to update my iphone and Ipod. I can not open Itunes.
Click here and follow the instructions. If they don't work, perform a complete reinstallation (Windows XP, Windows Vista and newer).
(98954) -
windows is telling me that a new version of itunes is available. but it is the one i currently have. i have also gone into my controll panel and repaired itunes. still not working. any suggestions?
izzyjay.... I am having the exact same experience you are with Itunes.... everything worked fine in Itunes version 10.5 but has gone south with something they have done to quicktime.... it has further messed up the connection to AppleTV as well.... another upgrade that seems to break everything..... just to test out my theory I opened quicktime separately and navigated to my movies directory and tried to play a movie directly .... it won't play.... or even appear as a playable file..... I think they have screwed around with this separation of quicktime and Itunes and basically broken everything.
Try to reinstall version 10.5 Itunes and 7.7.1 of quicktime, which seem to work correctly -
My ipod touch 2 gen refuses to update to ios 4.2. it keeps telling me version 3.1.3 is up to date. I have downloaded ios 4.2.1 which is supposed to be the most recet update but i dont know how to upgrade it. and each time i try it gives me an error messge. this makes it impossible for me to get ibooks on my ipod. Can any one help please?
Are you sure you have a 2G?
A 1G con only go to 3.1.3.
Identifying iPod models
Does the black cvoer on back look like this? This is 2G
This is 1G -
This started when I installed the last update for iTunes. I have tried to uninstall and reinstall and I get the same result. Any insight would be greatly appreciated.
Try the following user tip:
Troubleshooting issues with iTunes for Windows updates
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