Acknowledgement on Failure

Hi,
I am using HTTP adapter to send messages to third party. What happens if the handshake between XI and 3rd party fails? Will the messages be lost or will they queued? or do they they need to be re-processed?..So is there an automatic method in case of failure to reprocess and monitor? or will things need to be done manually??
-Teresa

Hi Teresa,
If you have async messages you will use qos EO or EOIO. In this case the message will be queued until the messages is delivered to the receiving system.
If you have sync messages you will use qos BE. In this case the messages in not queued and if it fails it fails.
with a BPM you can make an retrying mechanism and an alert if neccessary.
The file adapter is always async, so it will be qos EO.
Cheers,
Frank

Similar Messages

Warning: Palm OS Treos and Windows Small Business Server 2008

If you use a Treo smartphone with the Palm operating system, beware: it does not work with Microsoft Windows Small Business Server 2008.
Palm acknowledges this failure and has no intention of fixing it.
There are at least two problems:
(1) You must turn off all email security on the Exchange mail server to sync with Treos.
(2) AutoSync locks up the Palm each time it occurs, and must be turned off.
Here's the transcript of my chat w/tech support. After this, I spent a few hours on the phone and got the same answers.
[12:35 AM] Gary says: Hello.
[12:35 AM] Handoff connection active (1/5140).
[12:35 AM] x says: Hi. Please see the question sent earlier.
[12:36 AM] Gary says: Could you please be more specific about the issue?
[12:37 AM] x says: Our Palms will not talk to Exchange Server 2007 unless all its security
features are turned off. This is a problem with Palm/VersaMail. When will it be corrected?
[12:38 AM] Gary says: Yes, that is true. I am sorry for the inconvenience this may have caused.
[12:38 AM] Gary says: I am very sorry to inform you that currently we do not have any information on this.
[12:39 AM] x says: Apology accepted and appreciated. But when will this be fixed?
[12:40 AM] Gary says: Unfortunately we do not have any sort of update on this. I suggest you to post the
feedback in the Palm Website.
[12:41 AM] x says: Okay, next question: Every AutoSync locks up the Palm, so we have to turn
AutoSync off. Do you intend to rectify this problem?
[12:42 AM] Gary says: I understand your concern. Is it happening with all the Palm devices?
[12:42 AM] x says: Yes.
[12:43 AM] Gary says: Do you receive any error message before locking up the Treo?
[12:43 AM] x says: No.
[12:46 AM] Gary says: Okay, as this happening with all the devices to me it looks like the issue should be
diagnosed closely to find the root cause. Was this happening with the Exchange Sever 2003?
[12:46 AM] x says: No
[12:46 AM] Gary says: So, the AutoSync feature is Locking the device from the day you upgraded to the
Exchange Sever 2007.
[12:46 AM] Gary says: Am I correct?
[12:47 AM] x says: yes.
[12:48 AM] Gary says: Okay, as this is the issue related to the sync with the Exchange Server 2007 and the
AutoSync to find out the root cause I will escalate this issue to our escalation channel which is our Voice
Support Team.
[12:48 AM] Gary says:
I will provide you all the information and guide you in the correct direction to address this issue.
[12:48 AM] Gary says:
I suggest you to get in touch with the Voice Support and I am sure they will fix the issue.
[12:49 AM] Gary says:
I will provide you a Service Request, when contacting the Voice Support, provide this Service Request Id and you will get a free Technical Support.
[12:51 AM] Gary says: Please provide me your Last name, First name, complete address, phone number,Email address, date and place of purchase of device and serial number of the device to create a Service Request Number.
[12:51 AM] x says: Of course I provided all this when I logged in, but here it is again:....
[12:54 AM] Gary says: Thank you for providing all the information.I need 5 minutes to register the device and create a Service Request.
[12:55 AM] x says: Thanks for your help, and confirmation of the incomprehensible failure to support Exchange Server 2007. We're this close to dumping these things if this is the kind of tech support Palm intends to provide.
[1:00 AM] Gary says: Thanks for staying on hold: I am sorry for the delay. I can understand the inconvenience you are facing.
[1:01 AM] Gary says: Based on the information you provided, I created a service request for you in our database. The Service Request number is : 1-51558238041
[1:01 AM] x says: Will I get an email?
[1:01 AM] Gary says: Using this service request number, you need to contact our Voice Support department. Voice Support Department number is 877-426-3777. Voice support will be available from 5:00AM to 9:00PM (PST) on weekdays and from 8am - 5pm PST on weekends.Please note down the above given Service Request Number and Voice Support Number or else you will lose this information once the chat session is closed.
[1:02 AM] Gary says: Yes, I will email this chat session to you.
[1:02 AM] Gary says: Is there anything else I can assist you with today?
Post relates to: Treo 755p (Sprint)

The problem is the default security profile isn't compatible. You can go into the Power shell command line and remove the default activesync mailbox policy.
Post relates to: None

XML Incoming Invoices - Send response to Vendor for Failed Messages in XI

In our system, Vendor are posting XML Invoices to XI using HTTP adapter and then XI is sending invoices to R/3 using IDOC adapter. Is there anyway I can send response message to vendors for the error out invoice messages in XI?
Please help me if someone has any information about it.
Thanks in advance!
Mrudula Patel

Mrudula
There are two types of errors you have take care of. One is technical error and the other application error.
To sending technical errors like mapping error, you can use fault messages in XI.
For application errors, you can use ALEAUDIT functionality from the receiver R/3 system, which you can map in to an asynchronous XML message as agreed between you and your vendor.
It is a good practise to always send acknowledgements (both failure and success) to your vendor so that at the end of the day, the number of invoices matches on both systems (yours and your vendor's).
Thanks
KK

Ack in SOAP Adapter

Hi All,
I have a scenario as below,
(R/3)Idoc->XI 3.0 (sp11) (SOAP Adapter)>xCBL to client via HTTPS over Internet. The client is using SAP BC. I am using BPM in XI.
I want to get acknowledgment(success/failure) from the client when they receive the document from soap adapter.
Does anybody know how I can get that please.
Really appreciate if anybody has/had similar requirement and how they resolved it.
Thank you.
Warm Regars,
Ranjan

Hi Robert,
Thank you for the info. When I looked at the SOAP Adapter docos, it says it can only handle the System Ack and not the application ACK. That means even if the Web Services at the client end sends an ACK (which it does) then the soap adapter will not be able to capture this.
I have enabled the technical acknowledgement in BPM and I could the ack coming back to XI correctly but when I enabled the Application acknowledgement it says on the sxmb_moni, Ack not possible.
How can I capture the Application acknowledgement from client if its a Synchronous communication.
Do I need to configure separate sender BC adapter and have the client configure the BC to send the ack to the Adapter engine.
Any suggestion is much appreciated.
Thank you.
Warm Regards,
Ranjan

My mac book pro 2009 is defective...

My macbook pro 2009 is defective. What shall I do?
It came defective out of the box. Apple authorized technical service does not acknowledge the problem. This service provider has not fixed my MBP W8921F52QT since my repairs request 5 months ago.
My MBP video image freezes or horizontal stripes appear on the screen. This occurs approximately after two hours of continuous work load.
Authorized service provider can not diagnose the problem, they were unable to identify the source of the problem in 4 months time, macbook was placed in their testing lab.
I can't play or work with my MBP since its purchase in october 2009, because it came defective. What can I do?

Thanks for the replies. I appreciate your support.
My authorized service provider took my MBP for diagnostics and repair, ordered a replacement part and kept my mac for 2 months with them in order test it better. When I came back to the service 2 months later, they returned the mac to me, claiming that it was in perfect order.
I took it back home, ran upon the very same video glitch and immediately contacted the service provider and the official apple support for Russia. The service provider insisted that there was no glitch after another week of diagnostics and suggested that I updated my Snow Leopard to 10.6.3 from 10.6.2. They also confirmed that if I recorded the glitch on video it would be sufficient proof to acknowledge hardware failure.
After taking my mac home for the second time, I was able to record two video files demonstrating the problem, sent some copies to Apple's official support in Russia and visited my service provider again. Service provider watched the videos again only to deny any failure at all; this time they needed to eyewitness the defect, because video is 'no proof' at all. Oddly the computer crashed and hang straight away and all 3 tech support members saw it. The senior manager then denied any fault again. They now want to waste my time more after they have been testing it for 3 months and a half.
The mangers of the service cheat on the customers (myself) and the Apple inc. by ordering parts without any evidence, stating that low quality and hang ups are normal for apple products and providing low quality of service.
I haven't used my computer for 6 months, because of constant crashes. Still the service provider denies any technical problem, they also blame MAC OS as the source of the problem (They reinstalled it many times, tried all versions, the problem persisted/ Should not the software be 100% part of the MAC, guaranteed to operate with macs?). Oddly, the official support centre in Russia is located in Poland and is not aware of who the tech managers are or what they do. The service provider's senior manager says that there is no organization above them and that they report to no one, not even apple. This appears to be totally wrong and very rude customer relationship.
My only need for now is to get a hardware failure conclusion from the service provider and get a refund from the premium reseller, right where I purchased it. In before concluding my post, I have admit that my family and I are proud owners two other macs and fully support apple's quality.

Possible solution to the N97 screen freezing

Hi everyone,
I decided to open a nokia account to explain how i solved my troubles with the n97. First of all, sorry in advance if I don't write a correct english.
My user experience with N97 wasn't bad at all at the very beginning. When everybody seems to have problems, my firm 12 and 20 worked fine, no serious issues (however not perfect). It all begin a couple of months ago, my n97 didn't have the response i was use to. The screen didn't work, it was almost permanently freeze, as the menu key. I couldn't even switch off the alarm every morning and enter the pin was a hard work. The last couple of weeks i thought it had a hardware failure, but i've done several hard resets and mass memory formattings, and then it worked fine again, but only for a few minutes...And then I got it....It worked fine until i connected it to the Ovi Suite and some "help software" was automatically installed on the C: of my phone.
That is the point when my phone begins to have several performance issues. So I tried to unistall all this amount of software and my phone seems to work fine again. I don't remember the whole list of programs, i remember something like "Contacts DS group", "SMS DS..", "Controller service",etc... In fact I uninstalled everything I had in C: except "API Bridge" (The only program i had before connecting N97 to Ovi Suite).
I don't know if this is a general solution or if it's my solution to this kind of troubles, but if I can save the pain to somebody, this post has a point!
Thanks and greetings!
PD:By the way, if anybody from Nokia reads this: I see that lots and lots of people have problems of any kind, also, the phone has lack of RAM, lack of C: memory, even working fine the screen response is often annoying, in some areas the N95 was better, the loudspeaker is terrible, etc.... I think that a few apology words from the vice-president is not enough at all. If they HAVE BEEN PAID with all our money and the device is not by far what they claimed to be, and simply DOESN'T WORK, we need something else. Take responsability, you can sell a mistake, but then DO SOMETHING!!You can't DO NOTHING!Offer a discount on a new model, an exchange, whatever, use your brainstorming team!It would be a clever and polite hand played by nokia that customers would appreciate. I know that this is a way to acknowledge the failure of that device, but ...wouldn't be nice a little of honesty facing the evidence?

Second day and no freeze from sleep.

Exception not triggered after 4 acknowledgement failures.

Hi,
I have an FTP Sender, When i am sending the file to FTP site. the send step is defined as throwing send exception and send exception is handled in send exception handler where i cancel the process. The send step is defined with acknowledgement as "Transport".
I have FTP address wrongly spelt.
So the BPM tries 4 times, with 5 min duration between retires. Then after the 4tn try i am expecting the send step to throw send exception. It does not do that.
Could you please let me what changes i have to do to catch this acknowledgement exception.
I also have a deadline exception. but i dont want this to go into the deadline exception. Can i catch this exception in send exception.
Regards,
Vinay.

Hi,
In IMG - Materials Management- Purchasing-Messages - Fields relevant to Print out of changes
Enter Table EKPO , Reference Field LOEKZ, tick on change print relevant for purchase order,in routine enter 03.
Now your Output will be triggered with a change indicator and you can process it using ME9F.
Regards
Chandra Shekhar

Will apple ever acknowledge the issue with premature failure of iphone5 batteries? A lot of people have problems with them dying at random percentages. Mine just died at 33% restarted it now I've been at 1% with non stop use for over an hour!

My battery has been acting ridiculous on my phone. It shuts down at random percentages ranging from 60% down. I'll be using it with plenty of battery life left on the meter then I get the ring of death and it'll show a dead battery icon wanting charged. At this point I either have to plug it in or I have discovered I can hold down the home and lock button for a minute and it'll come back on still showing plenty of charge. I've read a lot of people have this issue. I've seen the recommendation of re calibrating the battery by fully draining and charging multiple times. I've done that with no results. I've also tried the recommendation of resetting the phone and doing a full restore which also doesn't work.
I believe it's either a sub standard battery or possible a software or other hardware issue.
Has anyone ever gotten apple to admit the Iphone5 battery has issue?
I have 9 total apple devices in my household as far back as second gen iPod touch. All of my devices still hold power like new except my iPhone5.

My battery has been acting ridiculous on my phone. It shuts down at random percentages ranging from 60% down. I'll be using it with plenty of battery life left on the meter then I get the ring of death and it'll show a dead battery icon wanting charged. At this point I either have to plug it in or I have discovered I can hold down the home and lock button for a minute and it'll come back on still showing plenty of charge. I've read a lot of people have this issue. I've seen the recommendation of re calibrating the battery by fully draining and charging multiple times. I've done that with no results. I've also tried the recommendation of resetting the phone and doing a full restore which also doesn't work.
I believe it's either a sub standard battery or possible a software or other hardware issue.
Has anyone ever gotten apple to admit the Iphone5 battery has issue?
I have 9 total apple devices in my household as far back as second gen iPod touch. All of my devices still hold power like new except my iPhone5.

Media Encoder CC Encoding Failure

I have never had any problems with Media Encoder on my system, but since ugrading from CS6 to CC suddenly the Media Encoder fails whenever I use the QUEUE rather than EXPORT on the Export Settings screen in Adobe Premiere Pro CC.
When I click the Failure link for more information, it just pulls up the log which tells me that Encoding Failed. Has anyone else experienced this? Any ideas for how to resolve it?
It's not a huge problem because I can always encode each video one at a time by clicking export, but being able to batch process a bunch of videos at a time helps the workflow. THANKS!

Yes, AME queue is a problem. I have a 28 minute weekly broadcast for a client that must be encoded in 6 different formats for TV Broadcast, mpeg2 DVD, vimeo, mp3, h.264 for vimeo, etc. If I attempt to encode all 6 in the queue I will have some success and also failure. If I queue several videos that all require mpeg2 (though with each requiring several different specs, i.e., upper field vs. lower field, mpeg2 dvd, mpeg2 HD, etc.) it will complete the task. Yet if I add h.264 to the mix all encodes will fail. I can encode h.264 by itself with no problems. So yes, you are not alone. Not sure what the solution is. In CS6 one could queue all of these formats and walk away. Can Adobe acknowledge these issues and then propose a solution?

Failure to fix my cable for over a year and a half! HELP!

Failure to fix my cable for over a year and a half! HELP!
I regretfully have to inform you that I might have to discontinue using Comcast, for the following reasons if I cannot et you to resolve these issues. It should be noted that this is something that I do not want to have to do. However, basically I have no choice.
1. Repeated and Constant Internet Issues and Poor TV Quality for over a year.
2. A substandard quality of service, just even compared to my next door neighbors who has Comcast. The service has issues daily. Not a week has gone bye without an issue either small or large.
3. Constant and repeated interrupt of service and an overall low quality of product. Time Outs, High Ping rates into the 100s and 200s, Cable Light Off, Poor Quality of TV picture, fuzzy, Digital Blocking even on non-digital channels with or without box, Occasional CB Radio chatter over interment connection <-(the odd one).
4. The constant run around from the employee’s at Comcast and Service Department who either are unable to fix my problem, or unwilling to fix my problem, or have no one qualified to fix the problem. The amount of service calls and tech support personal I have had come to my house and had to call is so numerous I cannot even recall the amount.
5. Paying full price for a substandard quality and product while others around me do not have too. Including my next door neighbor which does not seem to have an issue.
The Story-
I purchased this house over a year and a half ago. Note; I did think it was odd that the pervious owner of this house had Comcast TV, but a DSL internet connection (I know now why he had to do that). In a brief conversation with him recently when he was visiting our next door neighbors he told me of how he had the same issues and had to switch to DSL.
I am, and always have been an avid Cable user and in particular for the Internet as the Broadband just makes it so much more enjoyable. I used Time Warner Cable for over 7-years prior to “having to” use Comcast with great service and good connection and a highly enjoyable time over the internet playing games and surfing the web. I have to use the words :“having too”, as you are the only Broad Band Internet connection in my area currently (I moved to the Burbs, not the Boonies) so I still don’t understand why my choices are limited. Must be nice to have a Monopoly though. : ), and I am starting to think this maybe part of my problems and why nothing is being done.
In any case, my internet use is for entertainment only. Surfing the Web, playing video games, Online Classes, and whatnot. Nothing life treating, or a must have service and basically, fun for the family, not for frustration. I like to use Cable as I never have to worry about the line cutting out or losing connection. This used to be the case, but with Comcast I do have to worry about this, and it happens often. Simply put: it is NOT always ON as advertised, at least for me.
The Issues-
From day one, I have had nothing but repeated and constant issues with my internet service. I don’t even think I had Comcast a week before I had to make my fist service call. See I was used to another Cable service and silly me expected my cable to work. From there it was all downhill. I have had so many service calls its actually outlandish and would be funny if it was someone else. Its like a TV sitcom actually.
Each and every service call goes the same way. Tech comes out, stands around, recognizes the problem and leaves. No fixes mind you, and the reasons are below.
Recent History-
With the internet on the fritz again and only seeming to get worse I decided to call and have someone come out and check it. A preemptive strike on my part in other words, before it totally blew out like it does and taking days for it to come back on. I have been dealing with this for over a year getting kind of frustrated with the whole process.
I talk to the service department and they also see the issue (sporadic interrupt of service and poor quality). With so many problems and the list ever growing most likely on my report the service guy said he would send a Line Tech out to check my problem on Monday (the ninth).
I think to myself finally some progress and it only took a year, a real Line Tech my issue is sure to be solved.
Unfortunately, the apparent Line Tech does and did the same as every other tech sent to the house. Set around for 20 or so minutes futzing around with the computer. Notes the issue of single loss and poor TV quality makes some notes and says sign here. *take note of paragraph below about Line Tech.
Around Thursday, I call up the service department basically asking if and when my service problems will be fixed. With little shock and surprise I was told that nothing is scheduled the last service call the Line Tech was not really a Line Tech and I should have been called back and or at least informed of that a Line Tech was not scheduled to be sent. This is normal by the way.
The Phone Tech checked my service and found that an issue did exist and proceeded to tell my that he would advise his supervisor of the issue. He also stated that if someone had not called me by 6:00PM this coming Saturday, that I could call and he would expedite matters.
Tick-Tock-Tick-Tock-Tick-Tock-Tick-Tock
Saturday at 6:20PM I call up the service department, punch in my phone number and low and behold I’m sent immediately to the Clams Department instead of the Service Department LOL.
After explaining the issue to the Clams Department (my thinking is at this point is; why pay for it if its not working and they wont fix it) I am transferred to the Service Department after a brief expiation of the issue. I guess I am a little late with my bill, but can you blame me?
The Run Around-
Talking to a new service persona again which is the same with ever tech sent to the house (Never the same one twice). Apparently nothing is on my report about this call I made earlier, or he does not note it.
The new service tech while helpful and curious taking the brunt of my frustrations at this point goes through the same procedures that I have been through so many times now I know them by hart. I acknowledge the fact ahead of time to myself that my tone although frustrated is nothing personal, and the service tech should not take it personally. Its just that at this point I’m beyond frustrated. I try to be as understanding and curious as I can while he tries to help me.
I explain the repeated problems and what is going on. In this instants the service tech mentions something about some service package (come kind of other signal maybe being sent to the modem).
At the time my internet is somewhat working with only a few time outs and just above normal pings so I cant really blame him for not seeing an issue. I’m mainly calling just to find out why I didn’t receive a phone call, or get another appointment to have this checked into.
My service was cutting out right before I called, which is why I called. The service tech just happened to check my service while it was working for 20 or so minutes. : P
Although, I am sure the Tech knew what he was doing and seemed very knowledgeable and probably thought he had resolved an issue that has been plaguing me for over a year now I knew nothing had changed. (this has happened before by the way same exact procedure in fact, and must be part of the training).
I’m trying to hold my volume down and not get too upset. Its not the techs fault and probably does not know I have gone through this procedure before. I want to try to explain this but he is busy trying to work his magic. I remain calm, but I even made the statement that I would probably be calling him back in 15-minutes. I try to end the conversation and phone call as politely as I can. Its not his fault, his just trying to do a job.
Anthony
Case Number: 053300005
Well not even five minutes later you will never guess what………… Pings start dropping and the internet is cutting out on me.
The Problem-
The problem has been defined as a Line Issue, and an On and Off interrupt of service. At this point even the TV is being affected. From the first time I called (like over a year ago) the issue is defined to me as an On OFF issue.
The Problem trying to get this fix-
You apparently have no Line Techs.
The Pole near my house is apparently a Forbidden Area that no one must go near. LOL
You cannot get these people to go near it apparently. They only classify the problem and go away never to be seen nor heard from again.
Now honestly I can understand with employee issues seeing this happening from time to time, but not for over a year and with service calls up in the tens and twenties…..
Worst of All-
I think the worst part of all of this is I have become so used to the poor and substandard quality of service. So used to it that I only call or complain when its totally out or is visually not working correctly and can be tested. I don’t call and complain because its not working as Advertised, because in fact it really never did or does.
I also, don’t call a lot of the times because of dealing with the service department. If its working at that moment they cannot define the problems. Not really anyone’s fault as it looks like its working even if the pings are in the 200 range or currently no time outs are accruing. I mean at least its working, and they say Speed is not Guaranteed anyway.
The Forgotten and Unanswered Questions-
I don’t know about the rest of you but sometimes while talking to people I forget to ask questions or the question does not come to mind until the conversation is over with. In any case, the Phone Service Tech said that what he did should have been done along time ago.
However, if my cable was somehow magically fixed by what he did I still have these questions;
1.What happened to my Service Call and why did no one call my by 6:00PM today?
-I waited around for the call actually, and I really would like to get this issue resolved.
2. Why is my TV picture still bad?
3. Although my internet seemed to be working today and only cut out once for a brief period of time why did the supposed fix of the Phone Tech double and even triple my pings, and still occasionally cuts out?
This is usually when I can tell its going to start acting up as the interrupts become more frequent and growing in intensity and length. I always have them anyway I am used to it.
However, on the other hand, I am already seeing time outs and interrupts and should I be paying full price for a lower quality of service compared just to my next door neighbor ?
This is a very hard question for me to ask myself. I like using Cable rather than a Dialup Service, but there is also the whole principle to the matter as well.
*Should I pay full price for a service that is substandard to everyone else’s?
*Should I pay full price for the same connecting I used to get a discount for, because of the poor quality?
*Should I call and complain everyday and turn this into a daily ritual? I cant keep taking time off from work to wait for someone who does nothing except stand around and futz with the computer for 20mintes and recognize the issue.
*Should I have to complain so much and go through the process which is like pulling teeth to get you guys to do something about it?
Maybe this is all my fault, and I am doing something wrong. What do I have to do to get this fixed? I don’t want to have to get DSL, so someone please help me. What am I doing wrong. I cannot keep taking time off from work to have someone come out only to recognize I have an issue and never fix it.
To Whomever at Comcast:
Is it so wrong of me to want, after a year of having repeated service calls with no resolution to the issue to ask, and request, that the cable service provided to me is the same as everyone else’s?
If you handed noticed-
Well if you haven’t noticed by now I am really tying to get this situation fixed and resolved. Mostly because, it is to the point where I am going to have to stop using Comcast and get DSL, or AOL or something because its more reliable. Which I really don’t want to do in the first place cable is supposed to be reliable and always on and faster.
A little over a year not and I am running out of options though.
Seriously Cant anyone help?
Message was edited by: Anon1245678

Part/3-
Swami
Wed/Jan/18
An eventful day-
Just a few minutes ago, got a phone call from the Comcast Cable GUY (2:20pm). He then Says he’s been working on trying to find the problem from 1 O’clock. Apparently, and maybe the case, (it was a brief conversation and he will get back to me later) but maybe some part has gone bad somewhere and he said he was waiting on a phone call from someone else.
In any case, he said that they are trying to clear up the problem and that its been running better sense the Jan/14.….? Not here it hasn’t. LOL We also had a brief discussion about how due to my repeated use of the internet that maybe I notices this more than other people do. My next door neighbor does not seem to have any issues last time I talk to them. But the guy said someone who lives on Broadway (few streets over) has been having issues too so maybe its this part.
I said; So I should see some improvement today… silence…and a brief pause….. After I find out what the problem is Ill come over and discuss it with you so you know exactly what is going on.
I do have a feeling I am going to be told this is going to take weeks to fix or at least awhile. Apparently a Part is needed maybe. Ill have to wait until the guy shows and gives me a full explanation though.
I called my wife and told her of the event and she is pretty emphatic about returning the TV cable box as the TV picture is better without it and she only really looks at the local or 3-like 70 anyway. She was like “Bad Part?” well its been bad for over a year then! We should get a refund for the whole year then… Sorry Comcast she is on a Refund Kick… I just want it to work.
Part/4-
The Tech Supervisor Mark, showed up at my door and tried to explain the issues. I felt kind of bad cause I probably know he got Chewed on along with some other people probably. At least they sent someone older and who looked like he had more experience and knew what he was talking about and could actually find the issue.
I tried to be as apologetic as I could, and tried to explain that its just because this has been such a persistent issue over the past year and a half, and I have had way too many service calls for this not to be fix by now. I even went so far as to explain; it’s a new year and we are trying to get this problem finally fixed. I was also quick to mention how nice it was outside and that at least it was a good day to run around outside. I would have felt really bad if it was raining or snowing out, but it was a nice day probably upper 60s and sunny.
We briefly discussed the issues and he said he and some others (I guess) had been working t the Head End fixing some issues… Which actually might have fixed my TV picture, seems better right now currently though. Currently NO digital Blocking on any channels currently, but as I said, it’s a sporadic issue popping up one day and going away the next or the problem lasting weeks and months then nothing for a few days and weeks.
Mark, tried to explain that maybe the problem that I might been having (apparently along with a few others) was that a Temporary Line was connected on the MAIN. Basically 1” Main Line Cable run it to cable like that’s in your house (cant remember but off hand I think its 5, 10 or 15 gauge cable) and back to 1” Main Line Cable. It was all a little technical, I just nodded and said yes, and at least you might have found the issue right?
He didn’t know how long that had been like that, and I said; probably for over three years as the previous owner had issues too, or at least sense I had bought this house about a year and a half.
I went so far as to showed him some print screens of some of the issues I have been having, and I know he noticed all the yellow recites in my computer room. : P Unfortunately, I deleted all my old Print Screen saves when the guy last Monday (ninth) showed up and said he would fix the line, or at least track it down. I only had one from the previous night to show him or something.
In any case, while discussing this Mark, said the guy that came out the other Monday never filled out a work order or something like that. I basically tried to explain that is the kind of thing I have been dealing with for little over a year. Tech after Tech after Tech; as I looked at all the yellow recites on top of my computer desk.
Mark also, basically said, I should have pretty fast cable considering I only have two nodes and then basically it runs back to Comcast, or something like that. However, that Temporary Line is probably causing the issues. No definite date on a fix, but maybe 24-hours or a few days, but the matter had been expedited or something like that. *Cross fingers*
That’s the real issue with this cable, its sporadic, and comes and goes. I’m pretty sure they are going to try to replace that line, but you know what….. I have heard that before actually. I have actually heard that for over a year now. Even the expedited part. : P
Mark tried to thank me for pointing out this issue, and made some comment about how its actually helping them….but………. I can kind of tell he had been getting yelled at or something by someone. It was not obvious, but I could tell.
I felt kind of bad about that, but… That happens when you work for someone, and the people who work for you (below you) don’t do what they are supposed too.
I kind of tried to briefly explain to Mark about the issue again and that usually by the time a Supervisor gets out the issue has cleared up for a time….. Odd how that works by the way. But basically I got the old…well it looks like its working ok now and you should have seen some improvements over the last few days… thingy..
We started talking about that Temporary Line being connected again and I walked Mark to the door and we said our goodbyes and I apologized again for being such a pain in the about this whole matter.
Part/5-
I called the wife and told here about everything. The first thing she asked is; is it fixed? She is still not happy especially when I tired to explain what the issue was and probably was and that at least maybe they found it.
I have no idea of what kind of onward action maybe on my part in the end if things don’t get better. Its like trying to argue with the old Bell Telephone Company when that was the only phone company in the US and no other phone companies existed.
I hope to one day, be a satisfied Comcast Customer, but to date I have yet to feel that way, at least with the Internet in any case and that’s only because I really don’t watch TV.
I am also, hoping when, and if, some LINE is replaced somewhere that I see some drastic improvement along with apparently a lot of other people in my community and a lot less issues also. I still don’t believe that I should be just setting for; Ok well at least its ON now, or the light has finally stopped flashing.
All a SNAFU?
That’s highly questionable at this point, and I have to be honest with you. This is going on a year and a half of dealing with this. This SNAFU, could be the case, but it seems more like policy, or a standing Comcast Company Directive actually if you want my honest opinion. I don’t know what the Maintenance Budget is for my area, but you might want to consider doubling it, or tripling it.
I really don’t care actually when this is fixed, as long as the issue is fixed. I cannot make a final judgment until it is finally fixed and go on and try to take further action onward from that point.
Thus far I have only been given an explanation. I don’t know if anyone at Comcast realize exactly how many times I have had an explanation given too me though (either on the phone with a service tech or from an actual person “tech” at my house). The list is extensive of the actual explanations I have had over the past year and a half, but my favorite one is; squirrels.
Part/6-
We are still waiting on phone calls from people who said they would call us back today and check what’s going on. Both of us, (me and the wife) are slowly losing momentum again as this whole issue gets dragged out for weeks and weeks at a time.
She is tired and I’m tired too, and Comcast is warring us down again it looks like. My wife was like; “do I have to call them, I really didn’t have a good day anyway and I’m tired. They were supposed to call us anyway, lets wait.”
I tried to make a phone call (half heartedly, I myself as I’m tired too) as Carla (at my local Comcast office) wanted to know how the service call went, but after repeated attempts and being shuffled off to Billing, and then being put on hold : P ……and its actually getting close to dinner time. Maybe after dinner if I don’t just fall asleep first.
So, in the end its still hang on for a few more days, and or, wait to have the problem fixed. Your guess is as good as mine, people. More Smoke and Mirrors or an actual Fix. Your guess is as good as mine.
As for me, I’m going to bed, I’m worn out. Maybe a new line to replace that temporary one, maybe just saying I might get a new line to replace that temporary one.
The Saga continues. Maybe it will end someday.

Product Instance Registration Error Message: "System Failure: Error while retrieving xml file from database"

Hi Planning installation Gurus,
Did u get any luck to resolve this problem as i am also facing same problem "Error creating instance" during install of Planning 9.3.1. i tried 30-50 times reconfiguration every time same problem..
OS: Vista Premium
SQL Server 2005
Essbase:9.3.1
Error Message: "System Failure: Error while retrieving xml file from database"
Details of error:::::::::::::::::::::::::
at com.hyperion.planning.event.HspSysExtChangeHandler.run(Unknown Source
Can not get JDBC connection for SYS external changed actions.
Can not get JDBC connection.
java.lang.NullPointerException
at com.hyperion.planning.sql.HspSQLImpl.getConnection(Unknown Source)
at com.hyperion.planning.event.HspSysExtChangeHandler.actionPoller(Unkno
wn Source)
at com.hyperion.planning.event.HspSysExtChangeHandler.run(Unknown Source
Can not get JDBC connection for SYS external changed actions.
Can not get JDBC connection.
java.lang.NullPointerException
at com.hyperion.planning.sql.HspSQLImpl.getConnection(Unknown Source)
at com.hyperion.planning.event.HspSysExtChangeHandler.actionPoller(Unkno
wn Source)
at com.hyperion.planning.event.HspSysExtChangeHandler.run(Unknown Source
Can not get JDBC connection for SYS external changed actions.
Can not get JDBC connection.
Pls provide Solution

Hi John,
though i am trying with SQl server authentication with different user but still status is same of planningSystemDB.properties
SYSTEM_DB_DRIVER=hyperion.jdbc.sqlserver.SQLServerDriver
SYSTEM_DB_URL=jdbc:hyperion:sqlserver://neeraj-PC:1433
SYSTEM_DB_USER=windowsAuthentication
SYSTEM_DB_PASSWORD=CAFBAEFNBGEAABHEDOADFKADACBGBIFHBLCDFBAFFH
SYSTEM_DB_CATALOG=plandb
SYSTEM_DB_TYPE=SQL
INSTANCE=
my steps:
Using SQL Server Management Studio
Changed Widows authentication to SQL server authentication mode
In SQL Server Management Studio Object Explorer, right-click the server, and then click Properties.
On the Security page, under Server authentication, select the new server authentication mode, and then click OK.
In the SQL Server Management Studio dialog box, click OK to acknowledge the requirement to restart SQL Server.
In SQL Server Management Studio Object Explorer, right-click the server, and then click Properties.
On the Security page, under Server authentication, select the new server authentication mode, and then click OK.
In the SQL Server Management Studio dialog box, click OK to acknowledge the requirement to restart SQL Server.
To restart SQL Server from SQL Server Management Studio
To enable the sa login by using Management Studio
In Object Explorer, expand Security, expand Logins, right-click sa, and then click Properties.
On the General page, you might have to create and confirm a password for the sa login.
On the Status page, in the Login section, click Enabled, and then click OK.
In Object Explorer, expand Security, expand Logins, right-click sa, and then click Properties.
On the General page, you might have to create and confirm a password for the sa login.
On the Status page, in the Login section, click Enabled, and then click OK.}}}
anything else should i change.................

How to Troubleshoot iTunes 10.6 Download Failure in Firefox 14.0.1 ??

How to Troubleshoot iTunes 10.6 Download Failure in Firefox 14.0.1 ??
posted Thursday, 02 August 2012 at 07:43AM PDT, by Matthew B. | @QHereKidSF
SIMPLY-PUT !!
I am desperate to know of any possible workaround solutions that might resolve inexplicable failure(s) to download iTunes 10.6 (http://www.apple.com/itunes/download/) in Mozilla Firefox 14.0.1 Browser for Windows 7 (64-bit) OS...!!
FURTHER DETAILED !!
In an aimlessly ill-informed effort to troubleshoot the "Please install Apple Application Support" ERROR Message reported subsequent to my numerous attempts to "repair/install" the most recent and otherwise previously up-to-date versions of Apple QuickTime & iTunes on my HP Pavilion dv4 Entertainment Notebook PC, running on the Windows 7 (64-bit) OS... I mistakenly (perhaps?) thought it wise to attempt to execute a complete uninstall/reinstall of both QuickTime & iTunes. Oops... YIKES !!
Somewhere along the knotty entangled threads of my most circuitous web-research, as I browsed for information and instructional resources regarding proper procedure for (re)-installing Apple Application Support (amongst other peripheral software programs provided by Apple, Inc. as integral technical components essential to seamless & successful installation, application and operation of the most current/up-to-date versions of Apple QuickTime & Apple iTunes), I seem to recall reading explicit suggestions from well-rated community support contributors to proceed with the aforementioned course of action...
Unfortunately, now that I no longer have either Apple QuickTime or iTunes currently installed on my Win7OS HP Pavilion Notebook PC, I continue consistently to fail at initializing either a functional download or installation solely of iTunes 10.6 -- so far!!
When I link to the Apple iTunes 10.6 Download URL (listed herein, above!) and click the (blue) DOWNLOAD NOW Button located near mid-center of the left-sidebar in the presumably appropriate/correct browser tab window (fully framed and immediately visible in maximized view, on my screen), what seems then to occur is pretty much what one could only image/explain &/or describe as "zip/zilch, nothing/nada, absolute silence, stillness: a blatantly obvious failure to initiate functional download of anything at all, whatsoever...!!"
Not a single hint of code or even a mere bleep/beep/blink/blip in my Win7OS or HP Pavilion Monitor Display appears before for me; ultimately, suggesting without any real certainty whatsoever that a download of the iTunes 10.6 Software Installation Package has perhaps initialized, successfully...!!?
WHAT TO DO? What to do? ...ARGGHHH !!
I am desperate to find a workaround solution with which to troubleshoot and ideally resolve these persistent difficulties I continue to encounter when attempting to download iTunes 10.6 via Mozilla Firefox 14.0.1 on the Win7OS (64-bit) of my HP Pavilion dv4 Entertainment Notebook PC!!
Might there possibly be anyone -- anyone, at all!! -- out there, somewhere amidst the knotty entangled nets broadly cast far'cross the endlessly great and expansive waves of this worldwide cyberspace we share, who perhaps would know of a proper workaround fix with which I might troubleshoot my current web-computing technology crisis??
If indeed so, please do come diving face-first forward toward me... with any decent amount of valuably trustworthy information, instruction, advice, guidance, support or even encouragement that you might be readily willing and able to provide!! Please, please...!!?
Any worthwhile, effective assistance that's provided to me (in as short an order as possible) would be most sincerely appreciated & acknowledged widely across the web by me... with resounding cries of humble recognition, admiration, and deeply indebted gratitude!! At least, that's only as much as I can so far surmise to guarantee, at this point -- thus far and so moving forward!!
Yes, indeed...!! That's a promise which I intend to keep; should all issues be resolved well much for and in my favor, as well as much, much sooner rather than far-too much later -- hopefully, even by the end of the coming day; one might say... *sigh* Hehe. WINK/GRIN...
Boy o'boy, now... That sure would delight me to the nth-infinite degree, indeed! "As heck a'heaven-high: FOR SURE!!" I dare say...
<Edited By Host>

Do you have all pop-up blockers disabled?
FYI: Please lose all the formatting in your posts.Simply makes it very difficult to follow.

How to get detail info of application acknowledgement in BPM send step

Hello
in BPM we will send an async message to SAP backend system, we need to know if the message is successfully process or not, if not, we need to get the detail info which is returned in the acknowledgement message.
As you know in PI monitor, you can open the acknowledgement message and you can see the error texts that are sent by the SAP backend system to PI in the acknowledgement message. However seems like there is no standard way in PI BPM to get the error texts inside the acknowledgement. In the send step you can only specify that application ACK is required, if negative ACK comes in, an exception is raised and you can handle the exception in the exception branch. However there is nowhere to capture the acknowledgement message to get the detail error texts.
Anyone has good idea to get the error texts from the application acknowledgment message inside BPM/
Thanks

we need to know if the message is successfully process or not, if not, we need to get the detail info which is returned in
the acknowledgement message
One way to have the above requirement done is make the process synchronous (if RFC/ Proxy). The response message should contain the state of processing of the message inside SAP....now in the BPM make a check on the response message to see if it is a success or failure....you can apply logic like is success terminate the BPM without any alert.....if failure raise an alert/ send a mail.
Regards,
Abhishek.

Idoc Acknowledgements - Logical System Name

All,
Stuck with a few issues with Idoc Acknowledgments which I hope SDN can help me with. For ease of understanding the problem, am splitting this into 2 Scenarios ,
Scenario 1
SAP R3 (Idoc ) - XI - File ( Business Service)
R3 Triggers Idoc to XI and XI sends this as a File to the target Application. AleAdudits can be sent back to the R3 system as shown in <a href="/people/saravanakumar.kuppusamy2/blog/2005/01/20/configuration-tips-for-a-business-serviceintegration-process-to-send-back-ale-audit-idoc">this</a> blog by Saravana by adding the Logical System Name to the Business Service.
Issue :
R3 has configured Partner Profile with respect to XI and this cannot be changed. To send the Idoc Ack's back to R3 we need to add the Corresponding Logical System Name to the Business Service.
The problem is - what if the Idoc is to be sent to 2 Different Business Service / Systems. The R3 expects an Acknowledgment with XI as the sender partner but we cannot share the same logical system across different Business Systems / services . The easiest solution seems to be to create different partner profiles in R3, one for each Business System / Service. But this is not possible currently.
Scenario 2: 
R3 - XI - BPM - Target
Idoc triggered from R3, are sent to a BPM and then from the BPM to a file. Everything works fine.
But, the problem lies that when the Ack needs to be sent back to R3, The ack errors out because no Logical System Name is associated with the BPM.
We do not want to add another logical system name to the BPM and thereby create another partner profile and the problem is similar to Scenario 1.
Solutions Explored
1. In the ACK_IDOCAdapter , I tried to select option Take Sender From Payload and Take Receiver from Payload.
But this does not seem to help. I can see the trace in MONI saying the ACK_IDOC adapter is choosen to send the ack back to R3 , but it does not take the Partner Names from the payload of the AleAdudit and errors out with error Unable to convert..
2. As this AleAduit is sent from XI back to R3 and is not a R3 (AleAduit) - XI - R3 (aleaduit) case, adding a entry as shown in Section 6 in
<a href="https://www.sdn.sap.comhttp://www.sdn.sap.comhttp://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/903a0abc-e56e-2910-51a8-9dc616df56eb">this</a> document will not help.
Has anyone tried something of this sort. Any known solutions?
I hope the description of the problem made sense, if no, do let me know.
Regards
Bhavesh

Bhavesh,
Your problem as i understand -> The problem is - what if the Idoc is to be sent to 2 Different Business Service / Systems. The R3 expects an Acknowledgment with XI as the sender partner but we cannot share the same logical system across different Business Systems / services . The easiest solution seems to be to create different partner profiles in R3, one for each Business System / Service. But this is not possible currently.

If the IDOC is sent to 2 different business services/systems/Integration Processes, then it is very logical that an ALEAUDIT be sent for each of these business systems/services. Ideally, you SHOULD NOT look at sending a common ALEAUDIT for different recievers in XI, the reason being, failures could happen only for one receiver and NOT for others. Failure could be in the mapping/content conversion. I am assuming here that you are configuring XI to send back "ALEAUDITs" only for System Error Acks(hoping it is possible, since i see 3 XXXs in the IDXNOALE table).
So, it is logical that you configure a different LS in R/3 for each reciever system/service/IP, all these LS's will have one entry for ALEAUDIT in the Inbound params entered in WE20.
If your intention is to send ALEAUDITs back only in case of errors, it makes sense to create an entry for each receiver in R/3. If not, then it is a limitation.
Regards
Saravana

Why is using Photoshop CS6 as the touchup image editor for Acrobat still a complete failure?

Image objects in pdfs are losing their positional and other parameters when saved after editing with Photoshop CS6(ONLY). The problem was acknowledged on the Photoshop forum three months ago, but they said it was up to the Acrobat folks to fix it. When using most previous versions of Photoshop (CS2-CS5 all tested) as the touchup image editor, Acrobat was able to place the image right back into it's previous position in the pdf and it could do this without releasing whatever path was used to crop or mask the image (basically it worked great). However, using Photoshop CS6 as the touchup image editor is still a complete failure. Any idea when or if this will be fixed?
Thanks
Link to PS forum article

The Photoshop 13.0.1 Update fixes this issue. Excellent.

Acknowledgement on Failure

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