ACR not allowing me to open Raw Files on CS5 Extended Disc version.

Bought a new 21" Mac desktop 10.9.5 OS and Installed the Adobe Photoshop CS5 Extended CD successfully. But when I tried to open my Raw files I get the message below.
What can I do?
"Could not complete your request because the file appears to be from a camera model which is not supported by the installed version of Camera Raw.
Please visit the Camera Raw help documentation for additional information"
Had no problem with this on my previous laptop.
Thanks, Grace.

Thanks Ssprengel,
Works now!
Wish I had that list of cameras and software compatibility you sent me link of earlier. Originally did the updates to Photoshop straight after installation and downloaded the update for ACR which was what was giving me all the problems. It didn't seem to have any compatibility with my camera. Funny...you would think when you click the update software on Mac it would be automatically compatible with current version. Real nuisance that Adobe has stopped providing support for older versions. Just wasted a heap of download on "update all" only to find out the message after it was all downloaded that there was an error with installation and to click on the "support link" only to discover that when you do click on it...you find out there is no more updates or support. Great customer service....after spending over a $1000 on software.
Kind regards, Grace.

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