Acrobat Reader patch corrupted Sharepoint Services
Since upgrading over 4000 laptops with Adobe Acrobat Reader to version 11.0.10 last week, we have had a number of users where they are unable to edit and save changes to Excel spread sheets on Sharepoint 2007.
They get a message that SharePoint services is not running and the only solution is to re-install MSOffice. This affected users with MS Office 2003 and 2010.
We had deployed Adobe Acrobat Reader, Flash Player and Shockwave updates to laptops on the Wednesday night and users started experiencing the issues on the Thursday morning.
Desktops received Flash Player and Shockwave and they have not experienced any issues so it looks to be caused by Adobe Acrobat Reader.
The process for installation was to create an administrative install with configuration created using the Customisation Wizard.
Any suggestions why Adobe Acrobat Reader would cause this.
Thanks
Hazel
I have downloaded and installed this utility. It doesn't appear on the Start/Programs list although it is on the Add/Remove programs list and appears to uninstall normally.
I couldn't get it to work. This download is from a non-Microsofy source, Seagull Scientific Inc who appear to be repuytable, but I would advise caution.
Edit:
Ok, now I got it fixed. I have dual screen setup and had the second screen switched off - the Start/Programs menu was overflowing to the second screen and the program was listed at the end.
I ran it and it solved my problem. Thanks!
Similar Messages
-
Error using Acrobat Reader in W2K Terminsl Services
We are trying to install Reader 9.0 on a Windows 2003 SP2 64BIT Terminal Services server and have used several methods, but if anyone other thatn an administrator tries to open a PDF or start the program it receives a VB Runtime error and closes after acknowledging the error. The Application log shows: Faulting application AcroRd32.exe, version 9.0.0.332, faulting module msvcr80.dll, version 8.0.50727.3053, fault address 0x000046b4.
I have installed it using the Add Remove Programs (which is suppose to put it in Install mode) and running it the first time as an admin while still in install mode. I also tried manually placing the server in install mode (change user /install) then running the app before putting it in execute mode, same result.
Any information on getting this to work would be appriaciated.
Thanks,
NlaurinoThe problem is the enhanced security, turned on by default, in Adobe 8.2 and 9.3 - specifically restrictions on cross domain scripting.
You need to install a crossdomain.xml file in the root of your application server.
See the Enhanced Security and Troubleshooting Guide and FAQ: http://learn.adobe.com/wiki/download/.../Enhanced_security_faq.pdf
And the Cross Domain Policy File Specification: http://www.adobe.com/devnet/articles/crossdomain_policy_file_spec.html -
Acrobat Reader integration with SharePoint 2007
Hi,
We have been having some major issues with people opening PDF files from document libraries in MOSS 2007.
Firstly in v9.x we find that only one user can access a PDF file at a time because it automatically opens the file as editable. This isn't a problem, however when another user tries to open it instead of being asked to open a read only\local copy, they just get an access violation error. We have found that sometimes even though a user has closed the file, the access violation errors continue and the only way round it is to copy the file locally, delete the original and then copy it back up to the document library.
I see that version X has been written to include much better integration with SharePoint. However our company policy is that we do not use check in\check out, so i'd like to disable this prompt. I've found this article which seems to have instructions on how to do it, however the registry change does not seem to have made any difference. I notice that on that article is says "DO NOT PUBLISH THE DOCUMENT EXTERNALLY UNTIL 10.1 SHIP". I'm unsure whether this is a typo and it's meant to be 10.01 which has recently been released or whether this article should not yet be available.
Has anyone managed to get the registry change working?
Cheers
JamesHi,
I was going to move this to a more appropriate forum but I'm not clear on where to try. Can you repost this under the Reader forum as well as on http://answers.acrobatusers.com/?
thanks,
Ben -
Is Acrobat Reader 9.3.1 showing up for anyone yet
I am not seeing the 9.3.1 Acrobat Reader patch yet in my patch list. I am
guessing it should be in the list by now. Anyone have it show up? If so I
will need to dig around and see why I don't have it yet.
Best Regards,
Jim KoernerMine showed up late yesterday.
Jim
"Shaun Pond" <[email protected]> wrote in message
news:[email protected]..
> Jim,
>
> "Adobe APSB10-07 Reader 9.3.1 for Windows (Update) (All Languages) (See
> Note)" I see that
>
> --
>
> Shaun Pond
>
> -
Open PDF file on Acrobat Reader X on Document library file click
Hi,
Can you anyone tell me?
How to open PDF file in reader from document library on pdf file click?
Thanks & Regards
Poomani SankaranHi,
According to your post, my understanding is that you want to open PDF file on Acrobat Reader X in SharePoint Document Library.
We need to provide the OpenControl key in the DocIcon.xml and clients should use Acrobat X or Reader X to leverage.
Here is a blog for your reference:
SharePoint 2010: Integrate Adobe Acrobat X
http://social.technet.microsoft.com/wiki/contents/articles/4821.sharepoint-2010-integrate-adobe-acrobat-x.aspx
More information:
http://help.adobe.com/en_US/acrobat/X/pro/using/WSa65464b4e07c3e0a781ee72f1298fed479c-7ffe.html
http://tv.adobe.com/watch/learn-acrobat-x/using-sharepoint-with-acrobat-x/
Best Regards
Dennis Guo
TechNet Community Support -
Sharepoint services 3.0 and pdf editing
Hi!
I have the next configuration:
-Client: Windows XP, Adobe reader XI
-Server: Sharepoint services 3.0
I cant add a comment to PDF file directly in Sharepoint. I haven't check in/out option, is like the file only read.
Can you help me, please?
Thanks in advance,
Mike.Taking Sharepoint out of the equation for now – was the PDF created with Commenting enabled? Can anybody else comment on the PDF? Does it work if you do check it out of Sharepoint?
-
Disable online services/features in Acrobat Reader DC?
With the new update being released from Reader to Acrobat Reader DC, I have concerns with the use of cloud storage and storing sensitive data.
I have looked around and the only information I have found for disabling these new features are in reference to groups who use the Acrobat Customization Wizard DC, which means they would be running an Enterprise version.
I have installed and tested the new Acrobat Reader DC on both Windows and OS X, there are no obvious options for disabling the services that I am referring to.
Services I am referencing:
Adobe cloud storage service
Sending and tracking documents
Syncing across multiple devices (by use of cloud storage)
Is there a way to disable the use of these services on an individual (non Enterprise) install of Acrobat Reader DC?
Thanks in advanced!You can use the Adobe Customization Wizard DC on both Reader DC (Classic or Perpetual) versions.
Adobe Customization Wizard
You can also use the Windows Registry to turn these services OFF.
Services integration
Workflows (Services integration)
These preferences enable integration with Document Cloud services.
This preference category contains the following subfeature(s):
Mobile Link
Services (Acrobat.com: 11.x and earlier)
Services (EchoSign: 11.x and earlier)
Services (SharePoint-Office365)
Services integration (11.x and earlier)
Services integration (DC)
Synchronizer
Services integration (DC)
These settings for DC products replace those used by 11.x and earlier. By default, Adobe online services are tightly integrated with the user interface so that users can leverage them in enterprise workflows. Adobe's services are rapidly evolving and allow your organization to increase its efficiency with zero infrastructure and management costs.
Summary table
bAdobeSendPluginToggle
Toggles the Adobe Send and Track plugin for Outlook
bToggleAdobeDocumentServices
Disables all service access except those features controlled by the other preferences.
bToggleAdobeSign
Disables Adobe Send for Signature (formerly EchoSign).
bTogglePrefSync
Disables preferences synchronization.
bToggleWebConnectors
Disables 3rd party connectors.
bUpdater
Disables both updates to the product's web-plugin components as well as all services.
bUpdater
Top > Workflows > Services integration (DC) > bUpdater
Data type
boolean: DWORD value > REG_DWORD
Default
Version #
DC
HKLM Path
HKLM\SOFTWARE\Policies\Adobe\(product name)\(version)\FeatureLockdown\cServices
Summary
Disables both updates to the product's web-plugin components as well as all services.
Details
This new preference replaces the now deprecated HKCU services master switch bEnableAcrobatHS. It disables both updates to the product's web-plugin components as well as all services without exception, including any sign-in screen. The setting is not the same as bUpdaterwhich resides directly under FeatureLockdown and disables product updates. Possible values include:
0: Disable services and service component updates.
1: Enable services.
bToggleAdobeDocumentServices
Top > Workflows > Services integration (DC) > bToggleAdobeDocumentServices
Data type
boolean: DWORD value > REG_DWORD
Default
null
Version #
DC
HKLM Path
HKLM\SOFTWARE\Policies\Adobe\(product name)\(version)\FeatureLockdown\cServices
Summary
Disables all service access except those features controlled by the other preferences.
Details
This setting does not affect Adobe Send for Signature, preference synchronization, or third party connectors. Possible values include:
0: Enable Document Cloud services.
1: Disable Document Cloud services.
bToggleAdobeSign
Top > Workflows > Services integration (DC) > bToggleAdobeSign
Data type
boolean: DWORD value > REG_DWORD
Default
null
Version #
DC
HKLM Path
HKLM\SOFTWARE\Policies\Adobe\(product name)\(version)\FeatureLockdown\cServices
Summary
Disables Adobe Send for Signature (formerly EchoSign).
Details
Possible values include:
0: Enable Adobe Send for Signature.
1: Disable Adobe Send for Signature.
bTogglePrefSync
Top > Workflows > Services integration (DC) > bTogglePrefSync
Data type
boolean: DWORD value > REG_DWORD
Default
null
Version #
DC
HKLM Path
HKLM\SOFTWARE\Policies\Adobe\(product name)\(version)\FeatureLockdown\cServices
Summary
Disables preferences synchronization.
Details
This preference disables and locks a new feature which synchronizes desktop preferences across devices on which the user is signed in with an Adobe ID (including phones). Possible values include:
0: Ensable preferences synchronization.
1: Disable preferences synchronization.
bToggleWebConnectors
Top > Workflows > Services integration (DC) > bToggleWebConnectors
Data type
boolean: DWORD value > REG_DWORD
Default
null
Version #
DC
HKLM Path
HKLM\SOFTWARE\Policies\Adobe\(product name)\(version)\FeatureLockdown\cServices
Summary
Disables 3rd party connectors.
Details
Allows configuring in-product access to third party servicesfor file storage. Possible values include:
0: Enable 3rd party connectors.
1: Disable 3rd party connectors.
bAdobeSendPluginToggle
Top > Workflows > Services integration (DC) > bAdobeSendPluginToggle
Data type
boolean: DWORD value > REG_DWORD
Default
1
Version #
DC
HKCU Path
Workflows
HKLM Path
HKLM\SOFTWARE\Policies\Adobe\(product name)\(version)\FeatureLockdown\cCloud
Summary
Toggles the Adobe Send and Track plugin for Outlook
Details
When enabled, an Adobe Send and Trackbutton appears in Outlook when composing an email. It enables sending large files as public links through Outlook. The attached files are uploaded to Adobe Document Cloud and public links to the files are inserted in the email body. Recipients can click the link to preview the file in a browser window and can download the file if needed. Possible values include:
0: Disable Adobe Send and Track.
1: Enable Adobe Send and Track. -
Acrobat Reader X integration with SharePoint 2010
I recently upgraded from Acrobat Pro 9.x to Acrobat Reader X (10.1.2) to test out the new SharePoint integration features. Per the Enterprise Admin Guide, I added the line to my DocIcon.xml file to handle the ".pdf" extension, added the PDF icon to my server, verified that the WebDAV module wasn't present in IIS, and then restarted my SharePoint server.
When I click on a PDF document from a SharePoint document library, however, I receive an error message that reads, "There was an error opening this document. The filename, directory name, or volume label syntax is incorrect."
Some things I have already tried to remedy the problem:
I have full rights to the SharePoint Server and the document library in question.
I verified that the WebClient Windows service is running locally on my machine.
Clicking on "Edit Document" from the document library's item context menu produces the same error message.
What am I missing?
Thanks,
JeffJeff,
Have a look at this Microsoft Technet Forum: http://social.technet.microsoft.com/Forums/en-US/sharepointgeneral/thread/49aed23c-cf9c-43 39-8c17-ff1df65649a6/
It basically says to apply two KB updates to the server.
Software Update for Web Folders (KB907306)
http://www.microsoft.com/download/en/details.aspx?displaylang=en&id=15123
Description of the 2007 Office post-Service Pack 1 hotfix package: February 6, 2008
http://support.microsoft.com/kb/943337/en-us
Give the information provided above it's due diligence and then make a decision on whether or not they apply to your configuration. -
Remove Corrupted Sharepoint SQL Reporting Services
Hi,
I had my sharepoint 2013 foundation with sharepoint-SQL reporting services integrated removed from my server 2012. And I removed my sharepoint folders and regedit files for sharepoint manually to ensure complete uninstallation of sharepoint from my server.
But now I did a reisntall of sharepoint and it works completely fine, but when I tried to install the reporting services again I cant as it says it is already installed but the service is not listed in my sharepoint Services list and when i tried removing
the reporting service using the SQL installer from control panel it exits with an error
Action required:
Use the following information to resolve the error, and then, try to uninstall this feature again.
Feature failure reason:
An error occurred during the setup process of the feature.
Error details:
§ Error installing SQL Server Reporting Services
There was an error attempting to remove the configuration of the product which prevents any other action from occuring. The current configuration of the product is being cancelled as a result.
Error code: 25012
Log file: C:\Program Files\Microsoft SQL Server\120\Setup Bootstrap\Log\20150220_144131\sql_rsshp_Cpu64_1.log
Visit http://go.microsoft.com/fwlink?LinkId=20476&ProdName=Microsoft+SQL+Server&EvtSrc=setup.rll&EvtID=50000&ProdVer=12.0.2000.8&EvtType=sql_rsshp.msi%40Sqlmsirc_NotifyFeatureStates_64%4025012 to get help on troubleshooting.
§ Error installing SQL Server Reporting Services
Install-SPRSServiceProxy : The term 'Install-SPRSServiceProxy' is not recognized as the name of a cmdlet, function, script file, or operable program. Check the spelling of the name, or if a path was included, verify that the path is correct and try again.At
line:1 char:35+ & {$DebugPreference = 'Continue'; Install-SPRSServiceProxy -uninstall}+
~~~~~~~~~~~~~~~~~~~~~~~~ + CategoryInfo : ObjectNotFound: (Install-SPRSServiceProxy:String) [], CommandNotFoundException + FullyQualifiedErrorId : CommandNotFoundException
Error code: 0x80131500
Visit http://go.microsoft.com/fwlink?LinkId=20476&ProdName=Microsoft+SQL+Server&EvtSrc=setup.rll&EvtID=50000&ProdVer=12.0.2000.8&EvtType=0x6A1944E2%400xC68B78F0&EvtType=0x6A1944E2%400xC68B78F0 to get help on troubleshootingInstall the sharepoint reporting services add-in to the exact same drive where you installed it before using the MSSQL installation file, now uninstall the add-in and the reporting service feature from the control panel. This will remove the corrupted
files completely and now do a fresh installation -
Is it possible to call a web service within acrobat reader.
Hi,
I designed a form template which makes a web service call.
Then tested the form using acrobat professional 8.0.
Everything was fine.
But, when I open the same form with acrobat reader, the web service call didn't work.
I want to know is this a known issue that It is not allowed to call a web service in acrobat reader?Hi
Reader does not have the capability to call Web Services.
You have two options:
1. Get your clients to buy a copy of Acrobat.
2. Purchase a product from Adobe called "Reader Extensions". This allows you to "extend" your form in such a way that it will be able to call web services. (You can also save it locally, and do a bunch of other things that normally you can't do in Reader.) Your clients will then be able to call web services (for this form only) using Reader.
If you'd like more information on Reader Extensions, email info-at- avoka.com.
Howard
http://www.avoka.com -
Acrobat Reader crashes with patch 108652-40
Hello,
I just installed Solaris 8 on a sun4u machine. After that I installed the recommended patches cluster. When trying to start Acrobat Reader 4.05 the CDE session crashes. After deinstalling the patch 108652-40 Acrobat Reader is working well again. Any hints where this behaviour comes from or what to do?
TIA
GuidoThis has been going on for ages. From my understanding v9.0.0 has an issue running on a domain with redirected folders, in particular the appdata folder. For some reason, if this folder has a UNC path not a drive letter then version 9 (Reader and full version) crash on launch. There have been a number of posts around the web about this since v9 came out. I'm surprised that Adobe havent sorted this out, cant be that hard a fix and I would assume that Adobe corp HQ run a windows domain with folder redirection in place
We're still running 8.1.3, and waiting patiently for 9.0.1 -
nable to convert pdf to any other format. Tried cloud as well as acrobat reader. Reader error message "unable to contact service" and Cloud message "conversion error". I tried multiple pdf documents and checked security settings on all of them. Help Please!
Hi skydivingsnowman,
I'm sorry you're having such trouble using the ExportPDF service. What browser are you using?
Please try clearing your browser cache, or using a different browser (here's a list of supported browsers: http://www.adobe.com/acom/systemreqs/.
Please let me know if that works.
Best,
Sara -
Reinstall Corrupted WSUS without conflicting with SharePoint services, SBS 2008
My SBS server 2008 is a little complex but If someone can please advice me on below, it would be much appreciated....
My SBS server 2008 is a little complex but If someone can please advise me on
below, it would be much appreciated....<o:p></o:p>
SBS server 2008 had WSUS & SharePoint services running but the WSUS database
was corrupted. I have tried to fix WSUS database but failed to do so....<o:p></o:p>
I have used the option to "repair" WSUS through its Setup.exe file to do a
complete reinstall. The WSUS did uninstall parts of itself but was not
completely removed.....The service has been removed from the repair process...."Update services" folder remain.
I need to install WSUS services but I am not familiar with SharePoint...How would I
reinstall WSUS without conflicting with SharePoint??<o:p></o:p>
Any advice would help.<o:p></o:p>
Thanks,<o:p></o:p>
Andrew<o:p></o:p>I hope you have already followed
http://technet.microsoft.com/en-us/library/dd443475(v=ws.10).aspx
To install WSUS, download WSUS 3.0 SP2 and install it
Create WSUS Group Policies :
http://blogs.technet.com/b/sbs/archive/2013/04/24/how-to-manually-create-the-sbs-2011-standard-and-wsus-group-policies-objects.aspx
Regards,
Mahesh Ramola -
Avec le customization wizard, je tente de créer un MST pour Acrobat Reader 11
Je veux désactiver les services en ligne, mais je veux garder la portion "Je veux signer"
Malheureusement, les options disponibles ne me le permettent pas
Avez vous une idée -
Uploading file to sharepoint doc library from acrobat reader demands authentication
Hi all I have a strange issue.
from one server when i oopen a pdf file with adobe acrobat reader and try to save it to a sharepoint document library it saves it without asking for authentication. but on another server when i try the save ' is asks for authentication.
I would be glad for a hint
ShlomyHi Shlomy,
Please check your IE settings on the machine with issue:
Click gear icon -> Internet Options -> Security, check if you have added your SharePoint sites to Trusted Sites or Local Intranet.
If that is the case, please click Custom level and scroll down to User Authentication, uncheck the option "Prompt for user name and password", then check the option "Automatic logon only in Intranet zone".
In addition, does the issue occur to any Office client application? Please test the issue via Word or Excel.
Regards,
Rebecca Tu
TechNet Community Support
Maybe you are looking for
-
Interview questions on Scripts & Smartforms
Can anyone please help me with the answers for these questions that were asked in an interview. 1. in Scripts, I have 10 address lines there were blanks in between rows how can I avoid those? 2. In smartforms, If I want to transfer the data from pri
-
How to restrict accounting doc generation while excise invoice creation
Hi, i have to restrict accounting document generation while excise invoice creation through J1IIN. i can't use statistical in my pricing proceedure since this is excise group and plant specific requirement. same priicing proceedure is being used acro
-
My iPod is stuck on the USB connector towards the iTunes snd on cd, and I updated it and now it's saying my iPod has apasscode when it's still stuck on that USB screen... What do I do????
-
Cannot use Network Volumes 10.1.1
After fighting with iMovie 11 to allow network volumes, Apple release another equally awkward and annoying piece of software to match the same issues!!! We are a school and simply cannot allow students to save such large files to their personal home
-
What is the best and easiest way to get xml data into the rtf document
Hello Frenz I'm using rtf document(with bi publisher desktop plug in installed in the word document)... please suggest me the best way(to get the xml data from tables) to load the xml data into this rtf document.. I'm not developing oracle apps repor