Action to Convert Word doc to pdf, error: the process cannot access the file because it is being used by another process

I am simply running an action that converts all Word 2010 docs within a directory into pdfs in another directory. The Word doc is closed.
This is performed within Adobe Pro X.  The directory to look in has been set.  The directory to save in has been set, and is different.
The error message pops up after I run the action.  If I click the OK button, the 'save pdf file as' box pops up, with Adobe printer's default save directory
(not the same as the above two) selected.
If I click Save, accepting the meaningless file name (ADPD5A5.pdf in this case) the problem goes away.  If I chose cancel, the problem also goes away.
I don't want to save this pdf as anything other than what is set up in the action.  How do I stop this from happening?
I've unchecked 'prompt for Adobe pdf file name' within the Word Adobe preferences, but to no success.
I will ultimately be converting scores of docs into pdfs, and cannot have to interfere with each one.
This worked fine on my XP machine, but now in Windows 7 64 bit (new machine, new Adobe install) it is causing this problem.

A bit of a confusion on my part;
Now we have created these REPORTS using Basic Crystal Report 10.5, which comes bundled with Visual Studio 2008 and .Net Framework 3.0. Now on our machines, we have never experienced any issues.
Going by the above, you should have references to CR assemblies of version 10.5.3700 only. No other references.
Now, looking at this paragraph:
BUT on the DEV server (web server) which has .net Framework 3.0 and in its GAC its has CRYSTAL DLLs version 11.5 (required to create an Object of ReportClass and its related functions) ; sometimes we get the following error while exporting crystal report to pdf:
I wonder what runtime was deployed to the server. E.g.; if you are using CR 10.5, your assemblies will be 10.5.3700 and you should be deploying the following runtime (depending on 32 bit / 64 bit, etc.):
CRRedist2008_ia64.msi
https://smpdl.sap-ag.de/~sapidp/012002523100006255262008E/CRRedist2008_ia64.zip
CRRedist2008_x64.msi
https://smpdl.sap-ag.de/~sapidp/012002523100006255272008E/CRRedist2008_x64.zip
CRRedist2008_x86.msi
https://smpdl.sap-ag.de/~sapidp/012002523100009351342008E/CRBasicVS2008_redist_x86.zip
One way to check on what is actually loading is to use the [Modules|https://smpdl.sap-ag.de/~sapidp/012002523100006252802008E/modules.zip] utility.
- Ludek

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