Action with a condition that checks for a survey filled in a transaction

Hi!
I need to create an action with a condition that checks if there is a survey filled in the complaint document.
Is there any way to do it?
Thanks a lot!
Susana Messias

Hi Siva,
Thanks for the document.
My scenario its the following:
I have a complaint with a survey assigned to it. I need to create an action that creates a follow-up task to the person responsible when the status is equal to Completed and the survey it's not filled.
I customized the action profile as you said, but the problem is to create a condition with the information about the survey. The field status it's ok to insert in a condition, but how about the survey?
Any ideas?!
Susana Messias

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GO
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<If the post was helpful mark as 'Helpful' and if the post answered your query, mark as 'Answered'>

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