ACTIONS IN CRM

Dear Guru"s ,
i would like the knew whats the difference between Schedule Conditions and Start Conditions in Actions , Can we use both the Conditions at a time ? In which Scenerio ? Pls explain in detail with examples - whats the relevance of Schedule and Start Conditions. Thanks in Advance , Full points wil be awarded.
Any screenshots r pdfs can be send to my id - [email protected]
Thanks ,
Hari Krishna
Edited by: HARI KRISHNA on Jan 31, 2008 4:40 PM

hi
to add on to what i have said earlier,here is the step by step procedure to apply the start and schedule condition
1. Select the action profile
2. Selection the action definition to which you need to change the condition
3. Then you have to click on "Edit condition" button in the "Schedule condition tab" as shown in the 2nd screenshot of the document sent.
4. Now, you will get into another screen and then under “Condition Definition”, click on “Click to create the condition”.
(As shown in 3rd screenshot of the document)
5. This will again take you to the screen where you change the condition.
Here, follow the following steps.
a. First place the cursor on the Expression 1 and fill the expression1 by double clicking it.. i.e, double click on "Phase" as shown in the screen shot 4. (Highlighted with yellow line)
b. Now, place the curson under op...(Operator) to select the operator from the operators list at the top left side of the screenshot. Here, select the "=" to operator.
c. Now, place the cursor on Expression 2 and fill the expression2. This expression2 must be a constant. So, under constant field, click for help and select one of the existing constants, with which you can make it a valid condition.
In the screenshot, "Z1" is a constant, and which is defined as "Phase1" by us.
d. After finishing the expression, click on "Continue/Transfer" button.
Note:
Normally, we schedule the condition, in the scenario of sales methodology inorder to show the actions only related to a particular phase and not all the actions of all phases.
In the screenshot4, "Z1" is a constant, and which is defined as "Phase1" by us. i.e, if phase = z1, only then the particular action definition will be displayed.
Hope it is clear.more u can find on this link
http://help.sap.com/saphelp_crm60/helpdata/en/65/bacdcb2e164428adde4137a39685cf/content.htm
regards
ashish

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