Activate account on a new computer when its impossible to deactivate the old account

Hello! I have purchased and activated Adobe Photoshop Elements on my old computer, which is now broken. This means that I can not use Photoshop on my new computer because I first have to disable the old version, which I can not do this when my old computer is broken. How do I do to use photoshop again?

Normally the software will allow you to activate on up to two computers. If you've already done so and cannot activate again you'll need to contact customer support. Chat with them by going to http://helpx.adobe.com/contact.html?product=photoshop-elements&topic=activating-my-product -or-serial-number-issues and clicking on 'I Still Need Help'
--David

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Moving a library to a new computer when you don't have the old computer

Hi,
I want to set up my ipod library on a new computer but I don't have the old one. Is this possible?
I used my work computer to set up my ipod mini and have since changed jobs. I only have the ipod and want to associate my new work computer with the library that exists on the ipod mini.
I can't seem to find any information that deals with this situation. Any ideas/help?
thanks!
Mini Windows XP

If you have any iTMS purchases the transfer of purchased content from the iPod to authorised computers has been introduced with iTunes 7. A paragraph on it has been added to this article: Transfer iTunes Store purchases using iPod
The transfer of non iTMS content such as songs imported from CD is designed by default to be one way from iTunes to iPod. However there is a manual method of accessing the iPod's hard drive and copying songs back to iTunes on Windows posted in this thread: MacMuse - iPod to iTunes
If you prefer something more automated then there are a number of third party utilities that you can use to retrieve the music files and playlists from your iPod, this is just a selection. Have a look at the web pages and documentation for these, they are generally quite straightforward. You can read reviews of some of them here: Wired News - Rescue Your Stranded Tunes
YamiPod Mac and Windows Versions
iGadget Windows Only
iPod Access Mac and Windows Versions
PodUtil Mac and Windows Versions
iPodCopy Mac and Windows Versions
PodPlayer Windows Only
CopyPod Windows Only

How to Transfer Files from Your Ipod to a New Computer when You Don't Have the Old One?

My old computer crashed and I have a new one now, how do I transfer the files from my ipod to my new computer itunes program???

I am having the same problem. My iPod classic has all of the music on it and I need to get it into iTunes. Unfortunately, I had not had the computer very long and it did crash before I was able to back anything up.

Sync Your ipod to a New Computer when You Don't Have the Old One

Hey
No longer have access to my old computer - where i used to sync my ipod.
now i have a new computer.
it won't sync.
why?
please help
thanks

I asked apple care this once and they said you need to call for them to help you deauthorize and re authorize you new pc.
I dont know if that would be it or not. You only get one free support call first ninty days I think unless you purchased apple care plan somewehre.

I am concerned about the health of my current computer but have not yet made the commitment to a new one, but: 1) How can I transfer my iTunes account to a new computer when I get one... and 2) What can I do if my current computer suddenly implodes and I

I am a bit of a computer/Internet/iTunes dummy....
I am concerned about the health of my current computer but have not yet made the commitment to a new one, but:
1) How can I transfer my iTunes account to a new computer when I get one...
and
2) What can I do if my current computer suddenly implodes and I have not yet 'copied/'saved'/otherwise protected my account, as is? -- I have already had my computer crash once and had one of your people help me restore all of the paid for songs (none of the uploaded from my own collection of CD songs, of course, so I had to spend a long time rebuilding that) -- and I believe I was told you could only help me recover that material one or two times altogether, no?
WithOUT purchasing a Mach or iCloud (I actually think I have one of the later, but rarely have checked it) account, is there anything I can do to responsibly protect my account?
Thanks for any time taken on this!!!

These are two possible approaches that will normally work to move an existing library to a new computer.
Method 1
Backup the library with this User Tip.
Deauthorize the old computer if you no longer want to access protected content on it.
Restore the backup to your new computer using the same tool used to back it up.
Keep your backup up-to-date in future.
Method 2
Connect the two computers to the same network. Share your <User's Music> folder from the old computer and copy the entire iTunes library folder into the <User's Music> folder on the new one. Again, deauthorize the old computer if no longer required.
Both methods should give the new computer a working clone of the library that was on the old one. As far as iTunes is concerned this is still the "home" library for your devices so you shouldn't have any issues with iTunes wanting to erase and reload.
I'd recommend method 1 since it establishes an ongoing backup for your library.
Note if you have iOS devices and haven't moved your contacts and calendar items across then you should create one dummy entry of each in your new profile and iTunes should merge the existing data from the device.
If your media folder has been split out from the main iTunes folder you may need to do some preparatory work to make it easier to move. See make a split library portable.
Should you be in the unfortunate position where you are no longer able to access your original library or a backup then then see Recover your iTunes library from your iPod or iOS device for advice on how to set up your devices with a new library with the maximum preservation of data.
tt2

I forget me i colud password and when i'm trying to delet the old account to make new one he asked me to enter the old password or reset it and im lost my old password and mail also so what shall i do ?

i forget me i cloud password and when I'm trying to delete the old account to make new one he asked me to enter the old password or reset it and i lost my old password and mail also so what shall i do ?

If none of the methods in If you forgot your Apple ID password are possible for you, contact Apple support: Apple ID: Contacting Apple for help with Apple ID account security

Hello i have a new computer, and i want to deactivate the software that was installed on my old computer and now its broken. i would like to know if there is a way to deactivate the program, i have the S/N and the program is the Adobe Acrobat 9 Standard.

I have a new computer and i want to deactivate the program (Adobe Acrobat 9 Standar), i cannot access my old computers but i have the right S/N, is there any way for deactivation?
Thank you in advance
Theodore

Hi theodorel7897246,
I am sorry, but it is not possible to deactivate your Acrobat license from a crashed computer.
Please Contact Customer Care if they can help.
regards,
Anubha

Just transfered my itunes account to a new computer ,when i try to sync i get a 'the ipod is synced with another itunes account'

I have just transferred my itunes account to a new computer and when i try to sync , I get a 'this ipod is synced with another itunes library ,do you want to erase this ipod and sync with this itunes library.will answering 'yes' erase what i currently have on my ipod.i'd like to get an ipad 3, if i cant sort out my account ,I'll get the galaxy note 10.1 !

"I have just transferred my itunes account to a new computer and when i try to sync , I get a 'this ipod is synced with another itunes library ,do you want to erase this ipod and sync with this itunes library"
Correct.
"will answering 'yes' erase what i currently have on my ipod"
Yes.
If you copied everything from your old computer to your new one, as you should always do, then the content will be put right back when you sync.
"i'd like to get an ipad 3, if i cant sort out my account ,I'll get the galaxy note 10.1 !"
OK. We are all itunes users like you. You threat of buying a different device means nothing here.

Hi there, I recently got my emails (rescue and primary) compromised and had to make a new account. How do I get my credit card off the old account and add it to the new account?

I recently got hacked and I had my primary email password different from the password for the email. Now, I tried to change my primary email on the old account and it seemed to work, until I tried to sign in again and it didn't. I made a new Apple ID and it won't let me get past the option of not having to put in my credit card, now I had messaged Apple Support team and they said they put a hold on my card for if any unauthorized purchases be made it wouldn't be from me.
So now I go and ask them to simply remove my credit card from the old account so I can put it into my new one and they say you need to contact the Apple Security Team, they provide a number which doesn't work because I live in Lebanon, and there is no number in another country to get a hold of someone to talk to. OK, now they're not replying back to my emails because I need to talk to someone who is from the Apple Security Team.
I really just want this done and need help because it's been a month since this has happened, and I can't rescue my emails at all because the hacker changed the passwords to both accounts. If anyone can please help, I'm really really frustrated about this and to think they'd be very concerned about there 'valued' customer.
Thanks again,
Lydia101

It was O2 he was on. I don't know if it was unlocked. How do I check? And also how would I get it unlocked?

HT2188 How do I download and install iTunes to my new computer. I had everything on the old computer but can't figure out how to put it on the new one.

How do I download and install to my new computer? This is not a new IPod (classic), I had everything on the old cpu. Thank you in advance for any help you can give me.

aholli11 wrote:
How do I download and install to my new computer?
From your OLD computer...
Copy your ENTIRE iTunes FOLDER to an External Drive... and then from the External Drive to your New Computer..
Full Details Here > http://support.apple.com/kb/HT1751
Also... have a look at these 2 Videos...
http://macmost.com/moving-your-itunes-library.html
http://macmost.com/moving-your-itunes-media-to-an-external-drive.html

I had an iPhone 3G and the screen fell out. I got a new iPhone and new number. Now I cant delete pictures from the new phone beause I can't access the old account.

I just want to get access to the old account to delete some photos. I dont remember my old number!!

Changing devices is no reason to create a new Apple ID.
All content purchased from iTunes is permanently linked to the Apple ID it was purchased with.
To update apps purchased with the old ID, you MUST sign in with that Apple ID.

I backed up my itunes files to disk on my cpu and then I bought a new computer when I went to transfer the files I found that all the disks were blank. Is there anything I can do now

I backed up my files on dvds before buying a new computer. When I went to tranfer teh files onto my new cpu the dvds were blank. Is there anything I can do to get my files back. Oh and I live in Canada.............

It would probably work if the thumb drive was still connected when you tried to play the song.
Go to iTunes preferences Advanced tab. There is a checkbox for Copy files to iTunes Media folder when adding to library. If that checkbox is not checked, iTunes adds songs to your library but links to the song file from where it was added (which would be on the thumb drive). When you disconnect the thumb drive, iTunes says "the original file cannot be located."
If this is the reason for your problem, check that checkbox. You may also want to check the other checkbox for Keep iTunes Media folder organized, if it's not checked already.
With the thumb drive NOT connected, remove all of the songs you recently added from the iTunes library. Then, connect the thumb drive and add the songs again, like you did before. This time, iTunes will make of copy of the song files and put them in the iTunes Media folder.

Downloading CS3 on new computer and its asking from my CS2 old Downloading CS3 on new computer and it asking from my CS2 activation code? I no longer have thactivation code? I no longer have the CS2 code I just have the CS3 activation id? I have windows 8

Downloading CS3 on new computer. The new Windows 8 won't let me download without my CS2 activation code? I no longer have the CS2 code I just have the CS3 upgrade activation id? What do I do?

You will need to contact Adobe support thru chat to see if they can help resolve the problem.
For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

Is there a way to transfer music from my ipod to a new computer using itunes WITHOUT access to the old computer??

Is there a way to transfer music already downloaded on my ipod to my new laptop, without having access to the original computer with itunes?? It is on my boyfriend's computer and we broke up - not a good option to ask him to use his computer...now I'm worried I won't get all my music back!

Hi,
I don't know if you can help me any further, but maybe you can direct me somewhere that will??
I took your advice from above and went out and downloaded CopyTrans, paid the $20, downloaded everything - it worked beautifully!! Everything backed up and iTunes had all my songs.
Then I guess I'm a huge idiot or just got overzealous, so I plugged in my iPhone, because I had a few purchases on there and thought I could everything in one place on iTunes. Something happened really BAD and all my songs on iTunes deleted and were replaced with the few that I had on my phone, plugged my iPod back in and somehow I must have clicked on the wrong thing and the iPod synced with the iPhone songs! I feel sick to my stomach!! Is everything gone???
I did a "backup" in CopyTrans, but I have no idea where it was saved on my computer - when I go back into CopyTrans it acts like I need to pay again and doesn't show the backup file anywhere.
Do you have any ideas or know where I can go for help - or is it a lost cause?

New firefox install. Setting up sync, used correct email but wrong password. New account was created. How do I get sync from the old account?

I did a re-install of Firefox. When setting up the sync, I accidentally created a new account on the e-mail I was using for sync. The system did not prompt me that this account is already in use. Now there is a new sync data set up on this account.
How can I access the sync data that was previously linked to this e-mail address?

This is the proper method to update your Sync account for the new Sync, aka '''FxA'''.
https://support.mozilla.org/en-US/kb/how-to-update-to-the-new-firefox-sync
Unfortunately the data in the old version of that account was overwritten when you accidentally created a new account using the same "username" / email address.
Are you certain that you used the same exact email address?

Activate account on a new computer when its impossible to deactivate the old account

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