Activate custom guest portal in ISE

This question must sound stupid, but I'm struggling with it four two days now without success:
I've managed to upload custom HTML files for a custom guest portal via
Administration -> Web Portal Management ->Settings -> Guest -> Multi-Portal Management
and assigned files for the four required File Mappings (Login, AUP, Guest Success, Error)
However, where do I configure that this custom portal is actually used?
The only observable Difference to the DefaultGuestPortal I find is that under Authentication, it has the setting Identity Store Sequence = Guest_Portal_Sequence (greyed out) while my custom portal has this field empty (and also greyed out).
I merely found in the docs that the redirection URL should be schanged to mathc the portal name. However, my guess is that this URL is a RADIUS option and should thus be configurable on the ISE - somewhere, but I found nothing.
(While we're at it: Where can I configure the redirection to take place with hostname instead of ip? All examples in docs seem to use ip, but that is of course ridiculous in connection with https as it makes the use of certificates from well-known CAs impossible)

Andreas:
You better move your discussion to Security -> AAA forums. They will be able to help you better.
Rating useful replies is more useful than saying "Thank you"

Similar Messages

ISE 1.2 customizing guest portal

I am having some issues trying to customize colours on the default guest portal in ISE 1.2.
Is there really no way to change the entire page background colour, except going through creating a complete set of html files ?
It seems if i upload a transparent background image for both the banner and the logo, and then change the all the gackground coulour settings, the colour only affects the area where the cisco splash logo is, and not the entire page.
I attached my settings, and how the page looks with those, what i am after is the entire page black, and then white text.

Hello Jan
You can customize the look-and-feel of the end-user portals by uploading your company's logos, background images, or color schemes. These changes apply to the My Devices, Sponsor, and Guest portals, but you can assign different images and colors to the mobile Guest portal.
These settings allow you to change the appearance of the portals without having to upload customized HTML files to the Cisco ISE server. However, if you want to create themes unique to specific Guest portals, you must upload your custom HTML files instead.
Step 1 Choose Administration > Web Portal Management > Settings > General > Portal Theme.
Step 2 Upload the graphics and change the color settings in the Style Settings section to customize the standard portals.
Step 3 Upload the graphics and change the color settings in the Mobile Device Style Settings to customize the Guest mobile portal.
Step 4 Click Save.

ISE 1.1 - Error Custom Guest Portal

Ciao,
we are facing a strange problem on ISE Custom Guest Portal.
After pressing the login button it returns an error:
Error:
Resource not found.
Resource:/guestportal/
It seems like that te function "/guestportal/LoginCheck.action" is not able to return the succesfull login page.
It's quite strange because user are authenticating without problem.
Any clue?
Ciao e grazie!
Luciano

Ciao,
we faced the problem on clients connected in wireless, where WLC redirect to the custom guest portal.
The setup works fine for almost 2 months, than it stop working; then we re-imaged the device (1st time).
Digging in the log with SE of TAC (621986639) we found these errors:
2012-06-06 13:55:32,152 ERROR 2012-06-06 13:55:32,152 [http-443-10][] api.services.persistance.dao.ResourceDAO- Exception while retrieving the resource //ip:port/guestportal/gateway?sessionId=SessionIdValue&action=cwa
2012-06-06 13:57:43,839 ERROR 2012-06-06 13:57:43,839 [http-443-10][] api.services.persistance.dao.ResourceDAO- Exception while retrieving the resource //ip:8080/guestportal/gateway?sessionId=SessionIdValue&action=cpp
2012-06-06 13:59:39,923 ERROR 2012-06-06 13:59:39,923 [http-443-5][] api.services.persistance.dao.ResourceDAO- Exception while retrieving the resource //ip:port/guestportal/gateway?sessionId=SessionIdValue&action=cwa
And during the test these errors were generated:
2012-06-07 16:05:58,448 ERROR 2012-06-07 16:05:58,448 [http-8080-2][] org.apache.struts2.dispatcher.Dispatcher- Could not find action or result
There is no Action mapped for action name Login. - [unknown location]
         at com.opensymphony.xwork2.DefaultActionProxy.prepare(DefaultActionProxy.java:186)
         at org.apache.struts2.impl.StrutsActionProxyFactory.createActionProxy(StrutsActionProxyFactory.java:41)
         at org.apache.struts2.dispatcher.Dispatcher.serviceAction(Dispatcher.java:494)
         at org.apache.struts2.dispatcher.FilterDispatcher.doFilter(FilterDispatcher.java:422)
So we performed another re-image (2nd time) with a different media (not sure the problem was the media, it should be some script fail) today I'm performing some test ... I'll update this discussion asap.
Ciao!
Luciano

Custom Guest Portal

Hello. Can I change default web guest portal: change background picture, logo, and add some-things.
Thansk.

You can customize a portal theme, changing text, banners, background color, and images.
This section shows you how to create a custom portal theme, by setting and applying customized options.
You can follow the same steps to modify an existing customized portal theme.
Note: Supported image formats include jpg, jpeg, gif, and png.
To customize a portal theme, complete the following steps:
Step 1: From the Cisco ISE Administrator interface choose:
Administration > Guest Management > Settings.
Step 2: In the Settings panel on the left, Select
General > Portal Theme. (The Portal Theme page appears on the right.)
Step 3: Customize the portal theme in the following ways:
Change the Login Page Logo.
This setting allows you to change the logo on the portal Login page. You can choose the default Cisco
Logo or upload a custom image.
To upload a custom login page logo, complete the following steps:
Step 1: Select Upload New File from the drop-down menu.
Step 2: Click Browse, navigate to and select the desired image file.
Step 3: Click Open.
Recommended guidelines for a login page logo image are as follows:
• Height: 16-480 pixels
• Width: 16-480 pixels
Change the Login Page Background Image.
This setting allows you to change the background image on the portal login page. You can choose the
default Cisco background or upload a custom background image.
To upload a custom background image, complete the following steps:
Step 1: Select Upload New File from the drop-down menu.
Step 2: Click Browse, navigate to and select the desired image file.
Step 3: Click Open.
Customize the Banner Logo
This setting allows you to change the portal banner logo. You can choose the default Cisco banner or
Upload a custom banner logo.
To upload a custom banner logo, complete the following steps:
Step 1: Select Upload New File from the drop-down menu.
Step 2: Click Browse, navigate to and select the desired image file.
Step 3: Click Open.
Customize the Banner Background Image
This setting allows you to change the portal banner background image. You can choose the default Cisco
Background or upload a custom background image.
To upload a custom banner background, complete the following steps:
Step 1: Select Upload New File from the drop-down menu.
Step 2: Click Browse, navigate to and select the desired image file.
Step 3: Click Open.
Change the Login Background Color
This setting allows you to change the background color of the portal login page.
To change the login page background color, complete the following steps:
Step 1: Enter the color value as a RGB (Red Green Blue) hexadecimal value in HTML color format, such as the following: FFFFFF. Each pair of hexadecimal digits expresses an RGB value from 0-255.
Step 2: Click Show Color to display the specified color.
Customize the Banner Background Color
This setting allows you to change the banner background color of the portal. To set the login background color, complete the following steps:
Step 1: Enter the color value as a RGB (Red Green Blue) hexadecimal value in HTML color format, such as the following: FFFFFF. Each pair of hexadecimal digits expresses an RGB value from 0-255.
Step 2: Click Show Color to display the representative color.
Sponsor Settings
Customize the Content Background Color
This setting allows you to change the content background color for the portal pages.
To change the content background color for the portal, complete the following steps:
Step 1: Enter the color value as a RGB (Red Green Blue) hexadecimal value in HTML color format such as FFFFFF. Each pair of hexadecimal digits expresses an RGB value from 0-255.
Step 2: Click Show Color to display the representative color.

Permit only one access per user on guest portal Cisco ISE

Hi,
Could you please help me to figure it out if it´s possible to create a guest account on cisco ISE which permit only one concurrent access?
We don't want to have multiple devices registering with the same account, just one different account for each device.
Thanks,

Hi Gino,
You can restrict guests to having only one device connected to the network at a time. When guests attempt to connect with a second device, the currently-connected device is automatically disconnected from the network.
This is a global setting affecting all Guest portals.
Step 1 Choose Administration > Web Portal Management > Settings > Guest > Portal Policy.
Step 2 Check the Allow only one guest session per user option.
Step 3 Click Save.

Guest Portal Using ISE with Flexconnect Mode

Folks,
I have configured my guest web authentication using ISE with flexconnect mode like this:
http://www.cisco.com/en/US/products/ps10315/products_tech_note09186a0080bcb905.shtml
After done, I connect the SSID but cannot log in. I cannot get IP address and in the ISE I can see that my device has already hit my authorization profile and the status is pending. Can anyone help me with this?

As Richard says, check to see if you have an IP address. If not check the AP settings for FlexConnect. Is the mode on the AP set right? Please confirm that you are using FC local switching and not centralised switching?
Is the VLAN tagging enabled on the AP, and/or the VLANs on the AP switchport set right?

Self-Registration Portal Cisco ISE 1.3 Keeps Going Back to Auth Page

We upgraded our Cisco ISE from 1.2.x to 1.3.x. The migration was successful, and everything appears to be correct. I see that our customized portals were brought over as well. We've created a new customized guest portal. We've updated the authorization profile to reflect the new portal. When a user goes through the process of registering, they register successfully, and then use the registration information to sign in successfully. However, when they attempt to browse to a web page, they are redirected right back to the authentication page. I've checked the SSID. It's set for L2 mac-filtering, Radius NAC, and for our ISE ACL. For the authentication security, CoA is enabled. When the upgrade was completed, I did follow all of the post-migration tasks. Can anyone give me any ideas why users are being redirected right back to the auth screen, once successfully authenticating, and not able to get to any internet sites? Thanks for your help!

Salodh,
Thank you so much for the quick reply! Please find the export below:
<?xml version="1.0" encoding="UTF-8"?>
@namespace html url(http://www.w3.org/1999/xhtml); :root { font:small Verdana; font-weight: bold; padding: 2em; padding-left:4em; } * { display: block; padding-left: 2em; } html|style { display: none; } html|span, html|a { display: inline; padding: 0; font-weight: normal; text-decoration: none; } html|span.block { display: block; } *[html|hidden], span.block[html|hidden] { display: none; } .expand { display: block; } .expand:before { content: '+'; color: red; position: absolute; left: -1em; } .collapse { display: block; } .collapse:before { content: '-'; color: red; position: absolute; left:-1em; }
<Root>

<PolicySets> <PolicySet name="Wired" description=""> <Conditions relationship="OR"> <Condition name="Wired_MAB" type="REUSABLE_COMPOUND"/> <Condition name="Wired_802.1X" type="REUSABLE_COMPOUND"/> </Conditions> <Authentication> <rules> <rule name="Default" status="Enabled"> <Conditions/> <Result name="Default Network Access" type="AllowedProtocolServices"/> <IdentitySourceRules> <rule name="Default" status="Enabled"> <Conditions/> <IdentitySourceResult name="Internal Endpoints"> <IdentitySource name="Internal Endpoints" type="IdentityStore"/> <AuthenFailed>REJECT</AuthenFailed> <UserNotFound>CONTINUE</UserNotFound> <ProcessFailed>DROP</ProcessFailed> </IdentitySourceResult> </rule> </IdentitySourceRules> </rule> </rules> </Authentication> <Authorization> <StandardRules> <rule name="Default" status="Enabled"> <Conditions/> <identityGroups> <identityGroup name="Any"/> </identityGroups> <Result name="PermitAccess" type="Standard"/> </rule> </StandardRules> <LocalExceptionRules/> </Authorization> </PolicySet> <PolicySet name="Wireless" description=""> <Conditions relationship="OR"> <Condition name="Wireless_MAB" type="REUSABLE_COMPOUND"/> <Condition name="Wireless_802.1X" type="REUSABLE_COMPOUND"/> </Conditions> <Authentication> <rules> <rule name="Wireless Users" status="Enabled"> <Conditions relationship="AND"> <Condition name="Wireless_802.1X" type="REUSABLE_COMPOUND"/> </Conditions> <Result name="Default Network Access" type="AllowedProtocolServices"/> <IdentitySourceRules> <rule name="Default" status="Enabled"> <Conditions/> <IdentitySourceResult name="AD1"> <IdentitySource name="AD1" type="IdentityStore"/> <AuthenFailed>REJECT</AuthenFailed> <UserNotFound>REJECT</UserNotFound> <ProcessFailed>DROP</ProcessFailed> </IdentitySourceResult> </rule> </IdentitySourceRules> </rule> <rule name="Default" status="Enabled"> <Conditions/> <Result name="Default Network Access" type="AllowedProtocolServices"/> <IdentitySourceRules> <rule name="Default" status="Enabled"> <Conditions/> <IdentitySourceResult name="Internal Endpoints"> <IdentitySource name="Internal Endpoints" type="IdentityStore"/> <AuthenFailed>REJECT</AuthenFailed> <UserNotFound>CONTINUE</UserNotFound> <ProcessFailed>DROP</ProcessFailed> </IdentitySourceResult> </rule> </IdentitySourceRules> </rule> </rules> </Authentication> <Authorization> <StandardRules> <rule name="Internal-Users-KMTMACHINE" status="Enabled"> <Conditions relationship="AND"> <Condition name="WLAN-User" type="REUSABLE_COMPOUND"/> </Conditions> <identityGroups> <identityGroup name="Any"/> </identityGroups> <Result name="WLAN-PERMITALL" type="Standard"/> </rule> <rule name="Internal-Users-MDM" status="Enabled"> <Conditions relationship="AND"> <Condition name="WLAN-User" type="REUSABLE_COMPOUND"/> <Condition name="WLAN-UserMDM" type="REUSABLE_COMPOUND"/> </Conditions> <identityGroups> <identityGroup name="Any"/> </identityGroups> <Result name="WLAN-PERMITALL" type="Standard"/> </rule> <rule name="Internal-Users-NONMDM1" status="Enabled"> <Conditions relationship="AND"> <Condition name="WLAN-User" type="REUSABLE_COMPOUND"/> <Condition name="WLAN-NotMDM" type="REUSABLE_COMPOUND"/> </Conditions> <identityGroups> <identityGroup name="Any"/> </identityGroups> <Result name="WLAN-PERMITONLYINTERNET" type="Standard"/> </rule> <rule name="Guest" status="Enabled"> <Conditions relationship="AND"> <Condition type="ADHOC">DEVICE:Device Type EQUALS All Device Types#Wireless</Condition> </Conditions> <identityGroups> <identityGroup name="Guest" type="User Identity Groups"/> </identityGroups> <Result name="Internet-Only" type="Standard"/> </rule> <rule name="Guest-CWA" status="Enabled"> <Conditions relationship="AND"> <Condition type="ADHOC">DEVICE:Device Type EQUALS All Device Types#Wireless</Condition> </Conditions> <identityGroups> <identityGroup name="Any"/> </identityGroups> <Result name="Guest-CWA" type="Standard"/> </rule> <rule name="Default" status="Enabled"> <Conditions/> <identityGroups> <identityGroup name="Any"/> </identityGroups> <Result name="DenyAccess" type="Standard"/> </rule> </StandardRules> <LocalExceptionRules/> </Authorization> </PolicySet> <PolicySet name="Default" description="Default Policy Set"> <Conditions/> <Authentication> <rules> <rule name="MAB" status="Enabled"> <Conditions relationship="OR"> <Condition name="Wired_MAB" type="REUSABLE_COMPOUND"/> <Condition name="Wireless_MAB" type="REUSABLE_COMPOUND"/> </Conditions> <Result name="Default Network Access" type="AllowedProtocolServices"/> <IdentitySourceRules> <rule name="Default" status="Enabled"> <Conditions/> <IdentitySourceResult name="Internal Endpoints"> <IdentitySource name="Internal Endpoints" type="IdentityStore"/> <AuthenFailed>REJECT</AuthenFailed> <UserNotFound>REJECT</UserNotFound> <ProcessFailed>DROP</ProcessFailed> </IdentitySourceResult> </rule> </IdentitySourceRules> </rule> <rule name="Dot1X" status="Enabled"> <Conditions relationship="OR"> <Condition name="Wired_802.1X" type="REUSABLE_COMPOUND"/> <Condition name="Wireless_802.1X" type="REUSABLE_COMPOUND"/> </Conditions> <Result name="Default Network Access" type="AllowedProtocolServices"/> <IdentitySourceRules> <rule name="Default" status="Enabled"> <Conditions/> <IdentitySourceResult> <IdentitySource name="Internal Users" type="IdentityStore"/> <AuthenFailed>REJECT</AuthenFailed> <UserNotFound>REJECT</UserNotFound> <ProcessFailed>DROP</ProcessFailed> </IdentitySourceResult> </rule> </IdentitySourceRules> </rule> <rule name="Default" status="Enabled"> <Conditions/> <Result name="Default Network Access" type="AllowedProtocolServices"/> <IdentitySourceRules> <rule name="Default" status="Enabled"> <Conditions/> <IdentitySourceResult> <IdentitySource name="Internal Users" type="IdentityStore"/> <AuthenFailed>REJECT</AuthenFailed> <UserNotFound>REJECT</UserNotFound> <ProcessFailed>DROP</ProcessFailed> </IdentitySourceResult> </rule> </IdentitySourceRules> </rule> </rules> </Authentication> <Authorization> <StandardRules> <rule name="Wireless Black List Default" status="Enabled"> <Conditions relationship="AND"> <Condition name="Wireless_Access" type="REUSABLE_COMPOUND"/> </Conditions> <identityGroups> <identityGroup name="Blacklist" type="Endpoint Identity Groups"/> </identityGroups> <Result name="Blackhole_Wireless_Access" type="Standard"/> </rule> <rule name="Profiled Cisco IP Phones" status="Enabled"> <Conditions/> <identityGroups> <identityGroup name="Cisco-IP-Phone"/> </identityGroups> <Result name="Cisco_IP_Phones" type="Standard"/> </rule> <rule name="Profiled Non Cisco IP Phones" status="Enabled"> <Conditions relationship="AND"> <Condition name="Non_Cisco_Profiled_Phones" type="REUSABLE_COMPOUND"/> </Conditions> <identityGroups> <identityGroup name="Any"/> </identityGroups> <Result name="Non_Cisco_IP_Phones" type="Standard"/> </rule> <rule name="Default" status="Enabled"> <Conditions/> <identityGroups> <identityGroup name="Any"/> </identityGroups> <Result name="PermitAccess" type="Standard"/> </rule> </StandardRules> <LocalExceptionRules/> </Authorization> </PolicySet> <GlobalExceptions> <rules/> </GlobalExceptions> </PolicySets>

<ReusableConditions> <Authentication> <Compound> <condition name="Wired_MAB" description="A condition to match MAC Authentication Bypass service requests from Cisco Catalyst Switches" relationship="AND"> <Condition type="ADHOC">Radius:Service-Type EQUALS Call Check</Condition> <Condition type="ADHOC">Radius:NAS-Port-Type EQUALS Ethernet</Condition> </condition> <condition name="Wireless_MAB" description="A condition to match MAC Authentication Bypass service requests from Cisco Wireless LAN Controller" relationship="AND"> <Condition type="ADHOC">Radius:Service-Type EQUALS Call Check</Condition> <Condition type="ADHOC">Radius:NAS-Port-Type EQUALS Wireless - IEEE 802.11</Condition> </condition> <condition name="Wired_802.1X" description="A condition to match an 802.1X based authentication requests from Cisco Catalyst Switches" relationship="AND"> <Condition type="ADHOC">Radius:Service-Type EQUALS Framed</Condition> <Condition type="ADHOC">Radius:NAS-Port-Type EQUALS Ethernet</Condition> </condition> <condition name="Wireless_802.1X" description="A condition to match an 802.1X based authentication request from Cisco Wireless LAN Controller" relationship="AND"> <Condition type="ADHOC">Radius:Service-Type EQUALS Framed</Condition> <Condition type="ADHOC">Radius:NAS-Port-Type EQUALS Wireless - IEEE 802.11</Condition> </condition> <condition name="Switch_Local_Web_Authentication" description="A condition to match authentication requests for Local Web Authentication from Cisco Catalyst Switches" relationship="AND"> <Condition type="ADHOC">Radius:Service-Type EQUALS Outbound</Condition> <Condition type="ADHOC">Radius:NAS-Port-Type EQUALS Ethernet</Condition> </condition> <condition name="WLC_Web_Authentication" description="A condition to match authentication requests for Web Authentication from Cisco Wireless LAN Controller" relationship="AND"> <Condition type="ADHOC">Radius:Service-Type EQUALS Login</Condition> <Condition type="ADHOC">Radius:NAS-Port-Type EQUALS Wireless - IEEE 802.11</Condition> </condition> </Compound> </Authentication> <Authorization> <Compound> <condition name="Wired_802.1X" description="Default condition used to match an 802.1X based authentication requests from Cisco Catalyst Switches." relationship="AND"> <Condition type="ADHOC">Radius:Service-Type EQUALS Framed</Condition> <Condition type="ADHOC">Radius:NAS-Port-Type EQUALS Ethernet</Condition> </condition> <condition name="Wired_MAB" description="Default condition used to match MAB Authentication Bypass service requests from Cisco Catalyst Switches." relationship="AND"> <Condition type="ADHOC">Radius:Service-Type EQUALS Call Check</Condition> <Condition type="

Moving custom default portal from 1.1 to 1.2

Is there a way to capture or backup the html & image files from a custom default portal in ISE 1.1 to be able to move it to a fresh install of ISE 1.2. Would it be in the backup somewhere?

Cisco ISE allows you to make global customizations that that affects the look, feel and behavior of the web pages users see in the Guest, Sponsor, and My Devices portals:
You can check the below link for step by step configuration:
http://www.cisco.com/en/US/docs/security/ise/1.2/user_guide/ise_webportals.html

HTTPS Guest Portal Redirection

Dears,
We have Guest Portal on ISE server, when our guests connect to Guest SSID they automatically redirected to WEB portal
it works only with http websites
if user writes in his browser for example facebook.com or some websites with https redirection doesnt happens
thank you

It's new:) the first version of 8.0.100.0 wasn't great if you ask me. v8.0.110.0 is MR1 and fixes some issues but it's new. I would wait for MR2/3 before going into production unless you really need to go to v8.0. You can always downgrade. You need to make sure your AP's support this code and if you have WCS/NCS/PI and or MSE. Here is the compatibility matrix:
http://www.cisco.com/c/en/us/td/docs/wireless/compatibility/matrix/compatibility-matrix.html
-Scott

Ise 1.2, cannot access guest portal

I upgraded from 1.1.4 patch 3 to 1.2 but cannot access guest portal anymore nor with FQDN:8443 nor with IP:8443
any idea?

I had attached the steps to configure the guest portal and hope will address the problem.
Configuring the Guest Portal
Adding a New Guest Portal You must configure settings for the Guest portal before allowing guests to use it to access the network. Some settings apply globally to all Guest portals and other require you to set them for each portal individually.
You can add a new Guest portal or edit an existing one.
Step 1Choose Administration > Web Portal Management > Settings > Guest > Multi-Portal Configurations.
Step 2Click Add.
Step 3Update the fields on each of these tabs:
•General—enter a portal name and description and choose a portal type.
•Operations—enable the customizations for the specific portal
•Customization—choose a language template for displaying the Guest portal with localized content
•File Uploads—displays only if you have chosen a portal type requiring you to upload custom HTML files.
•File Mapping— identify and choose the HTML files uploaded for the particular guest pages. Displays only if you have chosen a portal type requiring you to upload custom HTML files.
•Authentication—indicate how users should be authenticated during guest login.
Step 4Click Submit.
Specifying Ports and Ethernet Interfaces for End-User Portals
You can specify the port used for each web portal allowing you to use different ports for the end-user portals: Sponsor, Guest (and Client Provisioning), My Devices, and Blacklist portals. The Client Provisioning portal uses ports 8905 and 8909 for posture assessments and remediation, which you cannot change. Otherwise, it uses the same ports assigned to the Guest portal.
You can also partition portal traffic to specific Gigabit Ethernet interfaces. For example, you might not want the Admin portal (which always uses GigabitEthernet 0) available on the same network as guest users or employee devices.
Step 1Choose Administration > Web Portal Management > Settings > General > Ports.
Step 2Enter the port value in the HTTPS Port field for each portal. By default, the Sponsor, Guest, My Devices portals use 8443, and the Blacklist portal uses port 8444.
Step 3Check the Gigabit Ethernet interfaces you want to enable for each portal.
Step 4Click Save.
If you have changed the port settings, all nodes (Administration, Policy Services, and Monitoring) restart automatically, which may take several hours to complete.
Tips for Assigning Ports and Ethernet Interfaces
•All port assignments must be between 8000-8999. This port range restriction is new in Cisco ISE 1.2. If you upgraded with port values outside this range, they are honored until you make any change to this page. If you make any change to this page, you must update the port setting to comply with this restriction.
•You must assign the Blacklist portal to use a different port than the other end-user portals.
•Any portals assigned to the same HTTPS port also use the same Ethernet interfaces. For example, if you assign both the Sponsor and My Devices portals to port 8443, and you disable GigabitEthernet 0 on the Sponsor portal, that interface is also automatically disabled for the My Devices portal.
•You must configure the Ethernet interfaces using IP addresses on different subnets. Refer to these guidelines to help you decide how best to assign ports and Ethernet interfaces to the end-user portals:
Specifying the Fully Qualified Domain Name for Sponsor and My Devices Portals
You can set the Sponsor and My Devices portals to use an easy-to-remember fully-qualified domain names (FQDN), such as: mydevices.companyname.com or sponsor.companyname.com. Alternatively, Cisco ISE also supports wildcard certificates to address certificate name mismatch issues. You must configure DNS to resolve to at least one policy services node. If you have more than one policy services node that will provide portal services, you should configure high availability for the portal. For example, you could use a load balancer or DNS round-robin services.
Before You Begin
Step 1Choose Administration > Web Portal Management > Settings > General > Ports.
Step 2Scroll to the Portal FQDNs section, and check the appropriate setting:
•Default Sponsor Portal FQDN
•Default My Devices Portal FQDN
Step 3Enter a fully qualified domain name.
Step 4Click Save, and all nodes (Administration, Policy Services, and Monitoring) restart automatically, which may take several hours to complete.
Step 5Configure the network DNS server so that it resolves the FQDN to the Sponsor or My Devices portal nodes. You must also update DNS to ensure the FQDN of the new URL resolves to a valid policy service node IP address. Additionally, to avoid certificate warning messages due to name mismatches, you should also include the FQDN of the customized URL in the subject alternative name (SAN) attribute of the local server certificate of the Cisco ISE policy service node.

Cisco ISE Guest Portal - DNS Issue - External Zone

Hello,
I have a customer that has the following sceanrio :
In a wireless deployment and a Cisco ISE 1.1.3 deployment with CWA, when the wireless guest receives the redictect URL from ISE (URL to access the ISE Guest Portal), this URL is based on the ISE DNS name, not on its IP address; so, the PC can't resolve this via DNS name since there is no DNS in the External zone (for guets) or by using the ISP DNS servers addresses provided by the DHCP server, and, so, it can't access the Guest Portal at all ;
I know that in trying to manually code the IP address - this does not work (ie in the CWA Authorization profile, the equivalent URL redirect via the CISCO av-pair as follows :
cisco-av-pair=url-redirect=https://10.10.10.10:8443/guestportal/gateway?sessionId=sessionIdValue&action=cwa, )
since the sessionIdValue variable is not replaced by its real value when sent to the wireless client)
My question is : Has this issue been addressed in version Cisco ISE 1.2 - has anyone tried it if has been addressed? If not in Cisco 1.2 - does anyone know iof this feature will become available?
Thank-you in advance for your replies.
Robert C.

Robert,
Manual assignment has been made available in ISE 1.2 release.
M.

Cisco ISE 1.2 Guest Portal customization with vWLC redirect

Hello Support Community,
we have a problem regarding customized web authentication on ISE 1.2 with Package ISE12CustomPortalPackage-v4.zip. We have a Virtual Wireless Controller where we do a redirect to ISE. When we use default guest portal on https://x.x.x.x:8443/guestportal/Login.action authentication and authorization works fine. When we do redirect to Cisco templates on https://x.x.x.x:8443/guestportal/portals/example/Login.html customized login page is displayed and after correct authentication guest successful page is displayed but we can't go to any webserver although ISE shows authentication and authorization as successful. When we try to reach a webserver after successful authentication we get redirected to customized login site. Virtual Wireless Controller shows client aus "Webauth Required" after successful authentication. Central Web Authentication isn't possible because we have a different AAA Server for 802.1X and only use wired guest access on a particular VLAN from WLC. Are there any known issues regarding customization template or is there something wrong regarding our redirect?
I hope somebody can help us.
Best Regards
Benjamin

Hello Neno,
1. I attached screenshots below.
2. There is nothing related to this client.
3. I attached Debug below.
We are currently using MAB on our switches as a fallback to our 802.1X on our wired access. Order and Priority currently is 802.1X/MAB/Auth-Fail-VLAN. CWA is based on a failed MAC-Authentication which leads to an Authorization Profile to permit access with Webauth.
If you configure Wired guest access on WLC there isn't a possibility to configure MAC-Authentication.
CWA on our switches isn't possible because we are currently using failed MAC-Authentication to direct clients to our Auth-Fail-VLAN which has restricted access secured by SVI-ACL which allows us HTTP Access to printers (manual Cert Deployment) and automated Cert enrollment to our computers.
Best Regards
Benjamin

Pb to reach ISE Guest portal due to DNS constraints

I have set up a Guest Portal with WLC 5508 7.4 and ISE 1.1.1 ;
everything is OK, except one thing :
the Guest VLAN, associated to the Guest SSID is, actually, a DMZ behind my customer firewall and the DHCP parameters provided to the wireless Guest equipement connected on this VLAN include the public ISP DNS servers addresses, not the customer internal DNS serveurs addresses;
this seems OK since the idea of this Guest SSID is to give a pure Internet access to the Guests, and no connection at all towards the customer internal servers;
the problem is that, when the wireless guest receives the redictect URL from ISE (URL to access the ISE Guest Portal), this URL is based on the ISE DNS name, not on its IP address; so, the PC can't resolve this internal DNS name by using the ISP DNS servers addresses provided by the DHCP server, and, so, it can't access the Guest Portal at all ;
Apart from changing those DNS values in the DHCP server (the customer does not accept this solution), how could we solve this problem ?
I have tried to code manually , in the CWA Authorization profile, the equivalent URL redirect via the CISCO av-pair as follows :
cisco-av-pair=url-redirect=https://192.168.1.10:8443/guestportal/gateway?sessionId=sessionIdValue&action=cwa,
but, it does not work, since the sessionIdValue variable is not replaced by its real value when sent to the wireless client
any comment welcomed

We had the same issue. Our solution was to advertise the internal IP address from our external facing DNS server and let it propagate publicly. Our ISE box is in a DMZ and the firewall rules do not allow outside traffic to it, however the clients will get the correct internal IP address and since they are already inside the firewall on the DMZ segment they are able to get to the ISE box with the publicly resolved internal IP address. The other option we entertained was a firewall DNS redirect. That would work by intercepting the DNS request for that specific URL and return the proper internal IP, all other DNS requests would pass through to the public DNS server.

ISE 1.1.3 Guest portal (Web redirection) what worked for me !!!

Hello,
this document lead to multiple failure !!!!
http://www.cisco.com/en/US/products/ps11640/products_configuration_example09186a0080ba6514.shtml
This guy really helps !!!
https://www.youtube.com/watch?v=TW2ZJVIZ8bs
See attached screen captures.
ISE documentation, even published by TAC is not reliable.
Bring back the Cisco we liked so much 15 years ago !!!!!

Hello Jan
You can customize the look-and-feel of the end-user portals by uploading your company's logos, background images, or color schemes. These changes apply to the My Devices, Sponsor, and Guest portals, but you can assign different images and colors to the mobile Guest portal.
These settings allow you to change the appearance of the portals without having to upload customized HTML files to the Cisco ISE server. However, if you want to create themes unique to specific Guest portals, you must upload your custom HTML files instead.
Step 1 Choose Administration > Web Portal Management > Settings > General > Portal Theme.
Step 2 Upload the graphics and change the color settings in the Style Settings section to customize the standard portals.
Step 3 Upload the graphics and change the color settings in the Mobile Device Style Settings to customize the Guest mobile portal.
Step 4 Click Save.

ISE Guest portal web page customization

Folks,
Excuse me for being ignorant but I'm curious where I can get a "localization support example with sample HTML pages".
This is what I found in the user guide:
"You can customize the Guest portal by uploading HTML pages to Cisco ISE. When you upload customized pages, you are responsible for the appropriate localization support for your deployment. Cisco ISE provides a localization support example with sample HTML pages, which you can use as a guide. ISE provides the ability to upload, store, and render custom internationalized HTML pages"
Let's say the web page that I want to show on the Guest portal has some style sheets (CSS). How am I going to upload it ?

Please review the below link which might be helpful:
http://www.cisco.com/en/US/solutions/collateral/ns340/ns414/ns742/ns744/docs/howto_41_guest_services.pdf
http://www.cisco.com/en/US/docs/security/ise/1.0/user_guide/ise10_guest_pol.html

Activate custom guest portal in ISE

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