Active/Standby ASA 5520 + SSM-10=Failures

Greetings,
We have two ASA5520s, both at 7.2(2) running in active/standby failover. Each of the ASA's have an AIP-SSM-10 in them running 6.0(3)E1. The configuration is in promiscuous mode assign to global policy, all traffic.
The primary will be running fine until it transitions to the secondary with a message: Module in slot slot experienced a data channel communication failure, data channel is DOWN. When I go to the SSM it will not let us in by ASDM, I can telnet and it will allow us to log in, shows the disclaimer info but never gives a cli prompt. The secondary will be running for a while, then it exhibits the same behavior and its SSM become unresponsive. The ASA transition again regardless if the SSM is back online or not. If it is it operates normally.
If it were 1 SSM I'd say it was the problem but both of them are doing it which leads me to consider configuration or is there something else I am missing somewhere.
We want to put these SSM-10's inline but not with there current instability.
Any suggestion at this point would be most helpfull.
Jim Collin
Maui Land and Pineapple Company Inc.
[email protected]

I've got the exact same problem. I opened a TAC case and was told too much traffic was being redirected to the AIP module, overflowing a queue, causing the failure. We were using the modules for a couple of months before we began experiencing this issue. It got so bad I had to completely disable redirection to the module. We're not inspecting ESMTP traffic, but I'm going to try disabling protocol inspection entirely and apply the service-policy to see if it could be one of the other defaults that is the culprit. That makes more sense to me than volume because our traffic volume didn't changed considerably. Need approval so it may be awhile.

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    Wow, some good info posted here (both questions and some answers). I'm in a similar situation with a couple of vpn load-balanced pairs... my goal was to get active-standby failover up and running in each pair- then I ran into this thread and saw the first post about the unique IP addr pools (and obviously we can't have unique pools in an active-standby failover rig where the complete config is replicated). So it would seem that these two features are indeed mutually exclusive. Real nice initial post to call this out.
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  • ASA 5520: Configuring Active/Standby High Availability

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  • ASA 5520 Anyconnect License on Active/Standby Failover pair

    Hi
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  • Single AIP-SSM in Cisco ASA Failover Active / Standby Mode

    Hi,
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    Sent from Cisco Technical Support iPad App

  • ASA 8.2 8.4 9.1 possible with no downtime as we run active/standby?

    Hello,
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    oput put from sh activation-key detail and sh version
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    Maximum Physical Interfaces  : Unlimited
    Maximum VLANs                : 150
    Inside Hosts                 : Unlimited
    Failover                     : Active/Active
    VPN-DES                      : Enabled
    VPN-3DES-AES                 : Enabled
    Security Contexts            : 2
    GTP/GPRS                     : Disabled
    VPN Peers                    : 750
    WebVPN Peers                 : 2
    AnyConnect for Mobile        : Disabled
    AnyConnect for Linksys phone : Disabled
    Advanced Endpoint Assessment : Disabled
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    Maximum Physical Interfaces  : Unlimited
    Maximum VLANs                : 150
    Inside Hosts                 : Unlimited
    Failover                     : Active/Active
    VPN-DES                      : Enabled
    VPN-3DES-AES                 : Disabled
    Security Contexts            : 2
    GTP/GPRS                     : Disabled
    VPN Peers                    : 750
    WebVPN Peers                 : 750
    AnyConnect for Mobile        : Disabled
    AnyConnect for Linksys phone : Disabled
    Advanced Endpoint Assessment : Disabled
    UC Proxy Sessions            : 2
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    Maximum Physical Interfaces  : Unlimited
    Maximum VLANs                : 150
    Inside Hosts                 : Unlimited
    Failover                     : Active/Active
    VPN-DES                      : Enabled
    VPN-3DES-AES                 : Enabled
    Security Contexts            : 2
    GTP/GPRS                     : Disabled
    VPN Peers                    : 750
    WebVPN Peers                 : 750
    AnyConnect for Mobile        : Disabled
    AnyConnect for Linksys phone : Disabled
    Advanced Endpoint Assessment : Disabled
    UC Proxy Sessions            : 2
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    Internal ATA Compact Flash, 256MB
    BIOS Flash AT49LW080 @ 0xffe00000, 1024KB
    Encryption hardware device : Cisco ASA-55x0 on-board accelerator (revision 0x0)
                                 Boot microcode   : CN1000-MC-BOOT-2.00
                                 SSL/IKE microcode: CNLite-MC-SSLm-PLUS-2.03
                                 IPSec microcode  : CNlite-MC-IPSECm-MAIN-2.05
    0: Ext: GigabitEthernet0/0  : address is 0019.0665.6dfc, irq 9
    1: Ext: GigabitEthernet0/1  : address is 0019.0665.6dfd, irq 9
    2: Ext: GigabitEthernet0/2  : address is 0019.0665.6dfe, irq 9
    3: Ext: GigabitEthernet0/3  : address is 0019.0665.6dff, irq 9
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    5: Int: Internal-Data0/0    : address is 0000.0001.0002, irq 11
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    Maximum Physical Interfaces  : Unlimited
    Maximum VLANs                : 150
    Inside Hosts                 : Unlimited
    Failover                     : Active/Active
    VPN-DES                      : Enabled
    VPN-3DES-AES                 : Enabled
    Security Contexts            : 2
    GTP/GPRS                     : Disabled
    VPN Peers                    : 750
    WebVPN Peers                 : 750
    AnyConnect for Mobile        : Disabled
    AnyConnect for Linksys phone : Disabled
    Advanced Endpoint Assessment : Disabled
    UC Proxy Sessions            : 2
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    Serial Number: JMX1101K2SU
    Running Activation Key: 0x29249e66 0x500f33dc 0xcd79274e 0x534c7c93 0x81bc53bc
    Configuration register is 0x1
    Configuration has not been modified since last system restart.
    CH-ASA#

    If you upgrade your ASA software to a bit more recent image first you can share the AnyConnect license (activation key) across both devices. Otherwise you would need to install a separate activation key on the second unit.
    Sent from Cisco Technical Support iPad App

  • Active/standby at standby ASA fail

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    Let me know if you have any other questions.
    Regards.

  • ASA 5520 : IP address for CSC SSM

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    Sonu

    Hi
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    pager lines 24
    logging enable
    logging asdm informational
    mtu inside 1500
    mtu outside 1500
    failover
    failover lan unit primary
    failover lan interface FAILOVER Vlan3
    failover key *****
    failover interface ip FAILOVER 10.1.1.1 255.255.255.0 standby 10.1.1.2
    icmp unreachable rate-limit 1 burst-size 1
    no asdm history enable
    arp timeout 14400
    global (outside) 1 interface
    nat (inside) 1 0.0.0.0 0.0.0.0
    access-group inside_access_in in interface inside
    access-group outside_access_in in interface outside
    route-map Route_Out permit 1
     match ip address inside_access_in outside_access_in
     match interface inside
    route outside 0.0.0.0 0.0.0.0 MPLS_Router 1
    timeout xlate 3:00:00
    timeout conn 1:00:00 half-closed 0:10:00 udp 0:02:00 icmp 0:00:02
    timeout sunrpc 0:10:00 h323 0:05:00 h225 1:00:00 mgcp 0:05:00 mgcp-pat 0:05:00
    timeout sip 0:30:00 sip_media 0:02:00 sip-invite 0:03:00 sip-disconnect 0:02:00
    timeout sip-provisional-media 0:02:00 uauth 0:05:00 absolute
    timeout tcp-proxy-reassembly 0:01:00
    timeout floating-conn 0:00:00
    dynamic-access-policy-record DfltAccessPolicy
    http server enable
    http 192.168.1.0 255.255.255.0 inside
    http 192.168.2.0 255.255.255.0 inside
    http authentication-certificate inside
    http authentication-certificate outside
    no snmp-server location
    no snmp-server contact
    snmp-server enable traps snmp authentication linkup linkdown coldstart
    crypto ipsec security-association lifetime seconds 28800
    crypto ipsec security-association lifetime kilobytes 4608000
    telnet 192.168.2.0 255.255.255.0 inside
    telnet 192.168.1.0 255.255.255.0 outside
    telnet timeout 5
    ssh timeout 5
    console timeout 0
    dhcpd auto_config outside
    threat-detection basic-threat
    threat-detection statistics access-list
    no threat-detection statistics tcp-intercept
    webvpn
    username admin password eY/fQXw7Ure8Qrz7 encrypted
    prompt hostname context 
    no call-home reporting anonymous
    call-home
     profile CiscoTAC-1
      no active
      destination address http https://tools.cisco.com/its/service/oddce/services/DDCEService
      destination address email [email protected]
      destination transport-method http
      subscribe-to-alert-group diagnostic
      subscribe-to-alert-group environment
      subscribe-to-alert-group inventory periodic monthly
      subscribe-to-alert-group configuration periodic monthly
      subscribe-to-alert-group telemetry periodic daily
    Cryptochecksum:1a8e46a787aa78502ffd881ab62d1c31
    : end

    I suggest removing the failover configuration on both units and then re-add them, and then test.
    Primary
    failover lan interface FAILOVER Vlan3
    failover interface ip FAILOVER 10.1.1.1 255.255.255.0 standby 10.1.1.2
    failover lan unit primary
    failover key KEY
    failover
    Secondary
    failover lan interface FAILOVER Vlan3
    failover interface ip FAILOVER 10.1.1.1 255.255.255.0 standby 10.1.1.2
    failover lan unit secondary
    failover key KEY
    failover
    Please remember to select a correct answer and rate helpful posts

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