Activities linked to CRM case object
Hi all,
I know I can get activities related to a case with the API: e.g. use if_crm_cmg_api~get_elements where bor_type = 'BUS2000126'.
Does anyone know which database table(s) this information comes from? E.g., where can I look up which activities are linked to a CRM case on the DB layer?
Kind regards,
Dean.
I think this relation is stored in table CRMD_BINREL.
Best regards,
Thomas Wagner
Similar Messages
-
Object Link to CRM business object in Trex search result list
Hello Everyone,
has anybody sucessfully configured the functionality "Object Link Properties" which is described in the Document <a href="http://service.sap.com/~form/sapnet?_SHORTKEY=01100035870000647974&_SCENARIO=01100035870000000112&_OBJECT=011000358700005796662005E">Configuring the Business Package for SAP CRM 5.0 SP01 (EN)</a> on Page 169? I'm not the Knowledge Management specialist and would get some help on this topic. Has anybody detailed steps how to configure this?
It shounds interresting as the result would be that when the User does a full text search for Attached Documents he will also get a link to the original CRM business object like Activity, Account or Opportunity.
Regards
GregorHi Gregor,
Thanks for your reply.
using windows explorer mechanism i can see the folders that i created in the CRM config.
Now in Portals KM i did the following steps:
a) Created an HTTP Data Source : with URL = the URL that the service crm_prt_km_dav generates.
http://abrusux156h.pch.chem.corp.local:8086/sap/crm/crm_prt_km_dav
b)Created a memory cache
c)Created a WebDAV respository manager with the following details:
Description :WebDAV
Prefix : /PRD (PRD is the BO Hierarchy name that i have set in the CRM config)
System ID : T86 (Sames as what was set in HTTP Data Source)
Repository Service : svc_acl
ACL Manager cache : ca_cm
Security manager : ACLSecurityManager
Memory Cache :webDAV(same as what i had set in step b)
I restarted the portal server. and then tried doing the test by going to
Content Admin ->KM Content ->root
But i dont see the /PRD folder out there.
Any clues on that???
Thanks,
Anand -
Linking a CRM case to a document in an external Content server - CRM 6.0
Hi,
We are creating a case from a scanned document, the document is stored in a separate content server. Now we need to link the created case to the scanned document in the content server. We need to be able to access the document/image from within the create case using WebClient
Kind RegardsPradeep,
Yes my users are over a 10 state area geographically, with u201Cpotentialu201D handheld access to the documents that would be attached to functional locations and equipments using the CV0*N access. They would have no need to u201Ccheckout/checkinu201D documents in the field, but would need view access or print access from their field device via a work order wrote against the equipment or F.L. to which the documents would be attached. I envision a separate small group of users that would actually u201Cmanageu201D the documents themselves such as u201Ccheck out/update/check back inu201D to the separate server location where the file(s) are located.
I understand in principle (I think) the DMS storage, but again, if I select u201Ckprou201D (currently unselected for my document type) you make the following comments: u201C2. 'kPro Storage' option (may store in SAP DB,HTTP Content Server), herein you can store 'n' originals/documents and 'n' additional files, AND
HTTP content server You may either use the SAP Content Server or an external/third-party content server.Typically, content server is opted for when operating in a distributed environment(users accessing from several locations)/index based search is needed/n:n mapping scenario exists.
Logical repository
This storage type allows access to different physical repositories, independently of the client and the system ID.u201D
So based on these comments, are you saying I should select u201CKprou201D for my particular document type and that I should define the external server as either an u201CHTTP content serveru201D or either a u201Clogical repositoryu201D? If yes, then as I commented in my 1st ask, please advise how u201CI should use for "Maintaining the Storage System" since based on the selection of "Storage Type" whether HTTP content server or Structure Storage System, or Logical repository decides how the rest of your screen looks for further selection.u201D Thanks in advance. -
Hello ,
We have requirement wherein we need to get all those cases with activities linked to them. Is there anyway to read the activities linked to cases . There is a BAPI which gives the details , but that is only for one case at a time. Is there a multi-case BAPI ? or a report which does the same ?Please respond.
Thanks .Hi,
You have to use 2 BAPIs, with CASE GUID execute the BAPI_CASE_GETRECORD and get the Document Class & Object ID.
With this 2 values execute the BAPI_RECORD_GETELEMENTS and go to ELEMENT IDENTIFICATION structure, In this structure are all the objects liked to the case.
To get the activities you have to filter the results with this parameters
%SPS_ID%: CRM_BUSINESS_ACTIVITY
BOR_OBJECT_ID: Activity GUID
BOR_OBJECT_TYPE: BUS2000126 -
Report on activities linked to custom object
Hi,
Is there a way show on a report each activity linked to a custom object record? e.g.
Custom Object name 1 , Activity 1 subject
Custom Object name 1 , Activity 2 subject
Custom Object name 1 , Activity 3 subject
When i use the Custom Object 1 reporting area i add the custom object "name" feild to my report then add "Activity Subject". Each custom object record can have many activity records, however when I run my report it says "No Results" despite there being data set up?
I tried a similar report but instead of showing activities i tried accounts, of which there are a number linked to a single custom object record. When i ran the report it showed a single row for each custom object record, almost as though it was a one to one realtionship between custom object and account, rather than a one to many?
Any thoughts on what might be going wrong? or how i can report on activities per custom object record?
ThanksUsing CO and account subject area, it should be possible to show M:M associations between CO and Account.
But for CO and activity, reporting on M:1 association alone is possible using CO subject areas. -
PLs. find link between a case and its activities?
Hi ,
I need a function module or a table relation in order to make a link between a case and its activities.
and also want to know the relation between *crmd_orderadm_h-guid with SCMGRECP01-PHIO_ID. *
Please help me .Hi,
you can try vice versa
CRMD_CMG_CASE_AT-CASE_GUID = SCMG_T_CASE_ATTR-CASE_GUID
SCMG_T_CASE_ATTR-EXT_KEY = CRMD_ACTIVITY_H-EXTERN_ACT_ID
CRMD_ACTIVITY_H-GUID =
CRMD_ORDERADM_H-GUID
Regards,
Sumeet -
Link needed between Case and activity
Hi CRM guru`s,
I need a function module or a table in order to make a link between a case and its activities.
Can anybody help?
Thanks,
FrederikSolved it see
my code sample
* Get casenr where this activity belongs to *
* >>> Start from activity nr *
* .......... convert activitynr > activity guid
CLEAR x_actguid.
SELECT single GUID FROM CRMD_ORDERADM_H
INTO X_ACTGUID
WHERE object_id = p_activ.
IF sy-subrc = 0.
* .......... convert activity guid > document ID
CLEAR X_LOIO_ID.
SELECT single LOIO_ID FROM SCMGRECP01
INTO X_LOIO_ID
WHERE PHIO_ID = X_ACTGUID.
IF sy-subrc = 0.
* .......... convert document ID > Dossiers POID-ID
CLEAR X_PDIR.
SELECT single PROP08 FROM SCMGRECL01
INTO X_PDIR
WHERE LOIO_ID = X_LOIO_ID.
IF sy-subrc = 0.
* .......... convert Dossiers POID-ID > Case nr
CLEAR x_case_guid.
SELECT single CASE_GUID FROM SCMG_T_CASE
INTO x_case_guid
WHERE RECORD_PDIR = X_PDIR.
IF sy-subrc = 0.
CLEAR x_case.
SELECT single EXT_KEY FROM SCMG_T_CASE_ATTR
INTO x_case
WHERE case_guid = x_case_guid.
IF sy-subrc <> 0. ENDIF.
ENDIF.
ENDIF.
ENDIF.
ENDIF. -
Best Practice For SAP CRM Case Management
Hi,
Could someone please point to best practices for CRM Case Management. I have lokked all over and I found all the best practices except for case management.
Your assistance will be appreciated.
MartinHi Martin,
I was just working on case management and there is no best practice documentation but the following link was most helpful.
http://help.sap.com/saphelp_nw04/helpdata/en/5c/5d79287a9afc47a62e5197b582cc97/frameset.htm
Let me know if you need further assistance. -
Meaning of field GUID of a CRM Order object in Datasource 0CRM_CONTACT_OUT
Dear Sirs,
The standard datasource Customer Contact: Outbound (0CRM_CONTACT_OUT) delivers a field Guid of a CRM Order object (0CRM_0HGUID).
What does this field acctually give you?
Is it a GUID of a acctual order created in CRM for the given BP (in a given marketing element, targetggroup)
best regards,
Jørgenif you search in the SAP Help you find technical information of the extractor with table & field name of each extracted field... copying the link won't work as it's not completely "shown", but this is what's I found:
Field in Extract Structure
Description of Field in the Extract Structure
Table of Origin
Field in Table of Origin
PARTNER
Business partner number
CRMD_IM_ML_ITEM
PARTNER_GUID
CAMPAIGN_ELEMENT
Project planning: 16 character GUID for tasks
CRM_IM_ML_HEAD
ELEMENT_GUID
EXTERNAL_ID
Project planning: external ID for an element
CGPL
PROJECT or TASK
CHANNEL
CRM marketing planning communication channel
CRMD_IM_ML_ITEM
CHANNEL
SURVEYID
CRM surveys: survey ID
CRM_MKTPL_ATTR
OBJECTIVE
SURVEYVERSION
CRM surveys: survey version
CRM_MKTPL_ATTR
OBJECTIVE
TARGETGRP_GUID
CRM marketing: GUID for a target group
CRMD_IM_ML_ITEM
TARGETGRP_GUID
ORDER_GUID
GUID of a CRM order object
CRMD_IM_ML_ITEM
ORDER_GUID
OBJECT_TYPE
Business transaction category
Function module: CRM_ORDER_READ
PROCESS_TYPE
Business transaction type
Function module: CRM_ORDER_READ
ELM_ITEM_GUID
CRM marketing:
line GUID for a BP
list item
CRMD_IM_ML_ITEM
ELM_ITEM_GUID
CREATED_AT
Transaction was created at this time
CRMD_IM_ML_ITEM
CREATED_AT
CHANGED_AT
Time of last change to the transaction
CRMD_IM_ML_ITEM
CHANGED_AT
SUM_ACCESS
Number of times link accessed
CRMD_IM_ML_ITEM
SUM_ACCESS
SUM_REPLIES
Number of e-mail answers
CRMD_IM_ML_ITEM
SUM_REPLIES -
CRM Middleware Object extensions
Hi All -
Can someone send me the "CRM Middleware Object extensions for custom Bdoc developments/Bdoc Modeling" book and any stuff on Business Transaction Events (BTE)?
TIA,
Aarthi.Hello Davy,
please do not request documents to be sent via Mail. Have you read Links to CRM Documentation.
Regards
Gregor -
WebCenter Links Service for Fusion Object
I am working on a Fusion Application that has the following requirements:
1. Links between Fusion Business Objects (i.e. VO). For example, link a Fusion Srevice Request Object to another Fusion Service Request Object or to a Fusion "Solution" object.
2. Link from WebCenter resources to Fusion Business Object. For example, link a a Web Center discussion thread to Fusion Service Request object.
3. Link from fusion Business Object to WebCenter resources. For example, link a Fusion Service Request object to a Web Center discussion thread.
Can WebCenter Links service meet all the 3 requirements above? Based on the WC guide shown below, it seems that Fusion Business Object (i.e. a Service Request VO) can NOT be a link "to" target for the Links Service.
http://fmwdocs.us.oracle.com/doclibs/fmw/E10285_01/webcenter.1111/e10148/jpsdg_relationship.htm#CEGBJBCCHi,
I have not worked with Webcenter Suite but as far as I know there is no similarity between Webcenter Suite and OSB. Webcenter Suite is a portal framework and OSB is a routing solution product. From the info you provided, I would suggest to use OSB.
First of all identify what you need and then choose the product. Please elaborate your use case (specially the front-end part).
Regards,
Anuj -
How to use CRM authorization object.
Hi All,
I have a specific requirement to restrict user while he/she tries to save a record. It appears that if that restrictions are implemented the save logic for an entity has to be changed because there are some validation regarding relationship management in SAP system. SO I need to bypass that validation to allow some users of specific(Marketting) role to save the entity record bypassing that validation. here I am planning to use the CRM authorization objects. But dont know how to use these and which authorization object to refer.
Please let me know if you guys have any idea.
Regards,
Bikramjit.Hi Bikramjit.,
You might need to create a Custom authorization object and then use it. Else you can create one Z table and maintain the User ID of all users. The mainatin one field with flag and set it to X for the user that are aloowed to save the transaction.
Also once you maintain the table, generate the table maintenance so that it becomes easier for future use.
Hope this helps -
MSS - General Information - authorisations with Related Activities Links -
Hello,
We implemented related activities links on the MSS portal. We can see the links, but when we click on it, nothing happens, the iview (JAVA dynpro) is not executed.
I checked the monitoring, and I noticed an authorisation problem with this service : sap.com/mss~eepro/GeneralInformation.
It's been few days I am looking for where add this authorisation... could you help me ?
Thank you.
NickCan you paste the exact error trace from Monitoring....
However, required authorizations could be given at :
System Administration -> Permissions ->
and then below path in PCD
pcd:portal_content/com.sap.pct/srvconfig
I think exact is
pcd:portal_content/com.sap.pct/srvconfig/com.sap.pct.erp.srvconfig.mss/com.sap.pct.erp.srvconfig.eepro/com.sap.pct.erp.srvconfig.fpmapplications/com.sap.pct.erp.srvconfig.GeneralInformation
However there could be an authorization problem with R/3 end.....
So please add informative part from Monitoring to this thread....
Edited by: Saurabh Agarwal on Jul 22, 2011 1:31 PM -
MSS - General Information - Related Activities Links
Hi,
what is the best/easiest way to change the MSS - General Information - Related Activities links?
Thanks!
ElvezHi,
created a custom area and assigned it to my "Related Activities" iView.
/Elvez -
Create view link between two view objects (from programmatic data source)
Hi Experts,
Can we create a link between two view objects (they are created from programmatic datasource ; not from either entity or sql query). If yes how to create the link; ( i mean the like attributes?)
I would also like to drag and drop that in my page so that i can see as top master form and the below child table. Assume in my program i will be only have one master object and many child objects.
Any hits or idea pls.
-tEasiest way to do this is to add additional transient attributes to your master view object, and then include those additional transient attributes in the list of source attributes for your view link. This way, you can get BC4J to automatically refer to their values with no additional code on your part.
Maybe you are looking for
-
How to rip CDs into iTunes from several machines, simultaneously
I have about 300 CDs that I'm re-ripping into my library for two reasons (1) I had a hard drive failure that corrupted / lost some of the files and (2) I'm shifting from MP3 to Apple Lossless format. Setup: MacMini is linked to entertainment center f
-
Creative MP3 damaged. It is in the warranty period. but not able to get it do
I purchased my creative zen v GB mp3 player through circuit city. Now I have a problem. It is not getting charged. the problem happened after 30 days. So circuit city is not accepting for refund.How to get my player repaired. creative offers 90 days
-
No longer able to use wi-fi?
I have suddenly lost the ability to use the wi-fi function on my i-phone 4S. All has been working fine until I notice I wasn't connected to my home wi-fi. When out and about the phone no longer picks up near by wi-fi connections. When I click on sett
-
Ciao, we are going to test the Guest capabilities of the vWLC (version 7.4.121.0) with no anchor. The WiFi Guest and authentication works well. The Wired Guest seems to have problems: - ip to client is assigned (ok) - then no packets seems to leave t
-
Hi Gurus!! I have a problem with a Asynchronous Java Proxy Server. When a message is sent from Integration Engine to the Java Proxy, in the SXMB_MONI the status is ok, but if there is a problem on the Java Proxy, I can only see on the Messaging Tool