Add-on does not start

Question

Hi all,
I want to start the SAP addons, but unfortunately we have the following errors:
- the first error is: "Resource error"
- the second error: "Initialization failed"
What i did is remove the addons then re-install it also change the file "AddOnsLocalRegistration.sbo" to remove the addons from the list, but the SAP addons still doesn't start.
Anybody know how to solve this problem?
Thanks in advance,
Maarten

Answer 1

Hi,
For error initialization, this is the solution from SAP notes:
1. Check on your MS SQL Server (Enterprise Manager) your server and use the right mouse click and choose "Properties". Select the
"Security" Tab and then select under Authentification "SQL Server and Windows". Change if not selected and try to start the
addons again.
2) In the "Choose Company" (Administration>Choose Company) choose Current Server "Change" make sure that the "Use Trusted Connection" is de-selected. De-select and try to start again.
3) When you start SAP Business One in the initial Logon Screen in the left corner make sure that the "Use NT Authentification" is de-selected.
For resource error:
This error usualy occurs after an upgrade. To resolve this error, please do the following:
   1. Locate the Temp folder by going to Start -> Run and type %temp%.
   2. Locate the SM_OBS_DLL folder and rename it.
   3. Uninstall the DI API from Add/Remove Programs.
   4. Install the DI API from the latest patch.
   5. Connect to the addon again and the SM_OBS_DLL folder will be recreated and replaced with the latest version. You should now be able to connect sucessfully.
let me know..
Rgds,