Add printer button disabled

After I upgraded to Mavericks from Snow Leopard, the printers no longer worked. I tried deleting my printer, then realized the "+" button is disabled and cannot be clicked. There is no "lock" icon on the panel. What can I do?

By default the Printers & Scanners preference pane does not have the padlock. To make it appear in this pane, open the Security & Privacy preference pane and have the General tab selected. Click the padlock to unlock this pane and press the Advanced tab. Enable the "Require an administrator passord..." setting and OK the change. Then go back to Printers & Scanners - you should now have a padlock. Unlock it and see if you can now add your printer.

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