Add User Input in Email Notification Template

Hi all, I'm new to SM and in need of anyone's assistance. I've created a service request and in the template under User Input, I have it requesting the "New Users Name" and the "Start or Termination Date". I'd like to add these 2
inputs into my Email Notification Template. How can this be done? I've been able to insert the Title, Requestor, Alternative Number, and Description in the Template Design but can't seem to find where I can add these Inputs. Any help would be
appreciated. Thanks in advance.

Hi,
Please refer to the link below:
E-mail user from Service Manager Console
http://blogs.technet.com/b/servicemanager/archive/2010/02/02/e-mail-user-from-service-manager-console.aspx
Moreover, the video  [09:00-11:00 min] might be help you:
Demo: Automating Service Request Fulfillment from the SCSM Service Catalog with Orchestrator
http://blogs.technet.com/b/servicemanager/archive/2011/11/09/demo-automating-service-request-fulfillment-from-the-scsm-service-catalog-with-orchestrator.aspx
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact [email protected]

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