Adobe Captivate5.5 error while recording screens

Hi
I have installed in Adobe Captivate5.5.
I am using first time after installation. I selected blank project and start recording screens. When I pressed End key to stop recording I got an error message saying "A fatal error has occured and the application is being terminated. Adobe Captivate has tried to save all your work in the respective project folders as ".backup" files. Please restart Adobe Captivate".  If I clieked on OK button then Adobe Captivate application is closing.
Please suggest me on this.
Thanks
Mallik

Hi Vish,
Thanks to your reply.
This is the first time installation.  And no older versions installed before.
This error is coming when I stop the the recording screens.

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