Adobe CC incompatible

I use a Windows 8.1 pc. When I install Adobe Creative Cloud and I launch it, I see the normal window of adobe cc but I can't see the applications like photoshop, after effects...and the window is all white! Windows System say that adobe cc is incompatible...why? What can I do?

BLANK Cloud Screen http://forums.adobe.com/message/5484303 may help
-and step by step http://forums.adobe.com/thread/1440508?tstart=0
-and http://helpx.adobe.com/creative-cloud/kb/blank-white-screen-ccp.html

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Adobe Photoshop Incompatible with Windows 7 ?

I typically do not have problems installing Microsoft products, Corel products, HP products, AV software, dozens of other companies products on my Windows 7 Home Premium computer. I have never had problems installing Adobe products on ME, XP, Vista. However, every recent Adobe product I have purchased have failed to install on Windows 7 Home Premium and it typically takes support several hours to fix, if it can be fixed at all. It involves creating new accounts, disabling services, disabling the UAC, doing partial restarts (I did not even know those existed) and normal restarts, etc (I do have administrative rights on my account(s)).
Today I was working with customer support (taking control of my desktop). We did not succeed to install Adobe Photoshop Elements 9.
During the installation a windows dialog box was displayed which stated that the Adobe installation .exe file was incompatible with Windows UAC.
There is clearly something wrong with the Adobe installer because Adobe products are the only products that cannot be installed.
Why is it so difficult tp install Adobe products on a Windows 7 system?
Does anyone know what is going on?
Is the Adobe installer really incompatible with Windows 7 as the Windows dialog box stated?
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Thank you for your help all three of you,
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I was using the downloaded version (not the DVD), I should have mentioned that. I did two things. I turned off the UAC (as suggested) and I moved the installation files from my user account folder where they were placed by default (I initially just accepted the default). The user account was protected despite my administrative rights, which is why install using setup.exe in the user account location failed. I have a feeling that I would not have had to turn off the UAC or move the files out of the user account folder if I had run as administrator. I'll remember that next time. It is funny customer support did not see this.
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I believe IE9 is not supported with Reader9, but everything should work as usual. I have both on my machine and am able to use them without any problem.
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start here (and untick mcafee unless you're certain you want it), http://get2.adobe.com/reader/
that link should display your os and language and offer a compatible version.

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Drives me mad but Safari stopped running adobe flash player months ago and I can no longer use the internet properly - can anyone help and speak english?
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The latest version of Adobe FlashPlayer can be obtained from here:
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Hi Jaterranova,
Do the issue still occur for you?
Please tell the following:
1) Install location of Reader 10/11 in your system.
2) Antivirus/Antispyware/Encryption software installed on your system.
3) Is the problem appear only when you try to open the document from any specific location.?
Also I may need installed software details on your system.
If possible, can you please give your process explorer details.
Process explorer can be found in http://technet.microsoft.com/en-us/sysinternals/bb842062.aspx
Please open process explorer and save it as a text file from File->Save As and send the text file. or you can also make a list of installed softwares on your machine and send that.
Also, process monitor logs will be helpful.
Launch process monitor from sys internal suite.
Filter it using Porcess name as AcroRd32.exe
1) and try to launch Reader which gives incompatbility dialog. Whatever logs have occurred till then save them as .pml file. {Issue.pml}
2) Close process monitor and launch again and filter is using AcroRd32.exe and open the PDF file outside protected mode.
When the PDF file opens up, you can save the log {OpenoutsidePM.pml}
Please send both the logs to me to analyse the issue.
Thanks,
Shakti K

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Is adobe working on the compatibility of AIR with Intel system on android devices?

Air on intel x86 android is causing a good amount of grief to a lot of folks. Please vote !! https://bugbase.adobe.com/index.cfm?event=bug&id=3648268

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I am inserting an image of the error.

There have been other messages concerning compatibility issues with MS Office 2010
Since Outlook is part of Office, I will guess that is your problem
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http://ptihosting.com/blog/it-blog/microsoft-office-2010-rtm-and-adobe-acrobat-incompatibl e/
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Adobe CS4 Gamma vs. Windows XP Gamma Solutions Needed

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PC monitor settings are often all over the map.
My recommendation: Remove Adobe Gamma from your startup group, and use your on-monitor controls and/or video driver settings to make the following chart, displayed at 100%, look right:
http://images.prodigitalsoftware.com/2.20GammaCalibration.png
This chart can help you know if your PC monitor is set so that the gamma response is more or less proper (at gamma 2.2). It's copied from an old web site that's no longer around. Bravo and thank you to Timo Autiocari, who originally created it.
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This is what you're supposed to see:
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FireFoz 4 won't print using adobe reader 10, Mac 10, help

Using the UPS ship and click, I cannot print a label. (it works fine from Safari) USPS say that the latest firefox and latest Adobe are incompatible, and I should go back to an older version.
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Help

Thanks for getting back. Yes, as I mentioned, I did uninstall all other Flash Players and restarted because I had read about that tip. I also tried downloading it from the .pkg and no luck there. Also from Safari instead of from Firefox. Is this Flash Player 10.3.183.7 a stand-alone plug in or is it an update to one I should already have? Also, what is the Flash Player Debugger for. I am a mac OS 10.6.8, intel based. Any other suggestions are appreciated.

Presenter 8 crashes after connecting external Firewire cam

Good day,
We often organize workshops and conferences which I sometimes record with an external camera for later reference by our own staff or to make them available to clients who couldn't attend the presentations.
For a long time I was looking for a tool to synchronise PowerPoint slides with spoken recorded comment (audio/video), since I don't believe in just making slides available to people who couldn't attend the presentation, without the spoken comments of the speaker.
I also believe in slides with as less text as possible, but more with images, schemes and animations to support the speaker's message. But in such a case, the spoken comment is an essential part of the presentation to get the message, since the slides as-such alone don't tell enough.
I installed the trial version of Adobe Presenter 8 to test its suitability for our company marketing and presentation needs.
Adobe Presenter 8 seems to work perfect to synchronise Powerpoint slides and screen actions, together with video recorded by an external webcam, connected via USB to my notebook or via the internal webcam in my notebook.
However, I also want to record presentations, presented in our auditorium and meeting rooms and I want to synchronise in realtime (= during the actual presentation) the Powerpoint slides together with the video/audio from the speaker. The realtime option avoids the work of recording the speaker on tape or in an MPG or FLV during the actual presentation, uploading the A/V file to my PC and doing the PowerPoint/audio/video synchronisation work afterwards by going through the whole presentation again.
To record the video I therefore use an external semi-pro videocamera (JVC DV-500), since this gives me better possibilities to frame the right image, zoom in/out, better lens, etc ... in comparison with an ordinary webcam. The JVC DV-500 can be connected to a computer via a Firewire I/F.
This always worked perfect when we recorded and streamed video/audio using Adobe Flash Media Live Encoder 3.2. Adobe Flash Encoder recognizes the via FireWire connected external cam without a problem.
But, when using Adobe Presenter 8 within PowerPoint 2010 to start recording a presentation, and when I switch on the power switch on the external JVC-cam, Adobe Presenter 8 crashes, showing an error "Application encountered an internal error ... report to product support forums, etc ..." and "Adobe-Pr-VC.exe doesn't work anymore", and creating some error log and dump-files on my notebook.
After switching off the external cam and keeping it switched off, and manually deleting in Task Manager still running instances of Presenter-software (Adobe_Pr_VC.exe), and restarting PowerPoint, everything works well again with the USB or internal webcam.
Already deleted Presenter from my notebook, cleaned up registry with CCleaner, reinstalled Presenter, but error keeps on coming back.
Someone any ideas what causes this error?
Software conflict, driver conflict, Adobe Presenter incompatible with external A/V devices, no support of FireWire I/F, ... ?
Configuration:
Fujitsu notebook LifeBook T5010
Windows 7 Pro SP1 32-bit (Dutch version)
Microsoft Office 2010 Pro Plus (Dutch version)
Creative webcam connected via USB
External JVC DV-500 videocamera connected via build-in Firewire I/F
Firewire driver was installed by Windows automatically when connecting the cam (msdv.sys 6.1.7600.16385)
The only other real-time encoding software installed is Adobe Flash Media Live encoder 3.2.
Some other usual Adobe stuff (flash player, shockwave player, AIR, reader X, )
The possibility of connecting an external cam to record the speaker and synchronise the PowerPoint and/or screen actions in realtime, would greatly enhance our work.
Thanks,
Patrick ROTEN
Marketing dept.
CIPAL DV (Belgium)

Hi,
started Presenter's Video Creator in troubleshoot mode with external Firewire connected cam switched off.
1. Video Creator started in troubleshoot mode (got the 'troubleshoot' message)
2. default active cam was the USB webcam (HD screen, SD cam)
3. started recording
4. everything worked normal
5. stopped recording
Result looked fine. Got the normal troubleshoot message, asking to send log files. Did not do this, since there was no error at this time.
Then repeated the process with exteral FireWire cam.
1. Video Creator started in troubleshoot mode
2. default active cam was the USB webcam (HD screen, SD cam)
3. powered on external JVC camera connected to the notebook via FireWire
4. Video Creator crashed after windows detected (beep sound) an active appliance on the FireWire port.
Could not even stop recording with Video Creator in a normal way to go to the "send error log to Adobe" procedure.
Instead got a box with the message: "Applications encountered an internal error. If the problem persists, please report on product support forums or contact the support team."
Had to shut down Adobe_Pr_VC.exe manually in Task Manager.
Tried the same procedure with another FireWire appliance, a DV video recorder with a tape of a previously recorded conference session.
Same error, as soon as I powered on the videorecorder, and Windows detected (beep sound) an active appliance on the FireWire port, Video Creator crashed with the same error message as above.
I can't go through the whole workflow to send the error logs to Adobe, since Video Creator crashes from the moment the power of a FireWire appliance is switched on.
No possibility to stop recording in a normal way (SHIFT-END or clicking the icon in system tray).
Had to manually shut down Adobe_Pr_VC.exe in Task Manager again.
Tried again with Adobe Flash Media Live Encorder 3.2 to see how this application reacts, to be sure there is nothing wrong with my notebook or the Windows O/S.
1. started Flash Media Encoder with external FireWire cam switched off
2. saw 2 active devices : build in Sirius webcam and external USB Creative webcam
3. saw image of my webcam in the encoder monitor windows
4. switched on power on external JVC camera, connected via FireWire
5. Flash Media Encoder immediatelly recognized "Microsoft DV Camera and VCR". Selected this and image of external cam was shown in the encoder monitor windows.
6. Could stream FireWire cam image to an external streaming service without a problem.
Conclusion: a FireWire connected cam does work with other Adobe software. Must be something wrong in the Video Creator software.
Sorry I can't send you the log files, since app in both normal and troubleshoot mode crashes prematurely.
Hope my explanation helps you a bit to find a solution.
Regards,
Patrick

Is the saving in .ai problem fixed in CS5?

I am one of hundreds if not thousands of people who could no longer save .ai images in Illustrator after getting automatic Adobe updates in October 2009.
I spent months try to resolve the problem - trying every method suggested by Illustrator professionals on all the Illustrator forums, and none of them worked -reinstalling illustrator, deleting preferences, deinstalling acrobat, shutting down the windows media center etc. One thing I noticed is that most of the people who had the problem either had Sony Vaios (as I have) or Dell Inspirons - and in fact, several people with Sony Vaios said that last fall's automatic updates by Adobe were incompatible with Sony Vaios and responsible for preventing Illustrator from saving in many file formats, notably .ai. What is so frustrating is that I teach Illustrator at several schools, and since I can't save images as .ai files, I have to keep providing files in other formats and working in other formats and explaining to students about the .ai problem on many computers.
ANYWAY I'm about to upgrade to CS5. And I'm about to get a new computer -- another Sony Vaio (but with Windows 7) since I'm totally happy with the computer except in regard to the Illustrator issue and get excellent onsite for the Vaios locally.
****What I'm wondering is that if people who were unable to save illustrator files in .ai format in CS3 or CS4 since the updates last October are able to save it in CS5. *****
Anyone out there who had this issue who is finding it resolved with CS5?
If not, I'm going to have to rethink my teaching and start dropping my Illustrator classes and focus more intensively on Photoshop. Illustrator is an expensive program with a high learning curve, and should be configured so that everyone can save in its native file format.
Tracy in Boston

"What I need to know is exactly what kind problem that was (I would like to be given as many details as possible," etc.
Warning here! I asked Nokia people EXACTLY THIS QUESTION THREE TIMES and THREE TIMES THEY DELETED MY POSTS saying that I was 'disrespectful' to both Nokia itself and its users! What a mess... 'Don't peek your nose into the affair that shouldn't bother you, dude. Go buy a Droid if you like' Was I right tat the deletion of my posts meant exactly that? Well, I've bought a Droid just as you had avised me, guys. Thank you!
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After updating to Firefox 5.0 I can't open Adobe pdf's on websites and in the preferences for Firefox it states it's incompatible. If this is the case how can I get the old version of Firefox back?

I can't open pdf adobe reader files from websites since updating to 5.0. If it truly is incompatible with the update then I need to know how to go back to the older version of Firefox so I can access these files.

Sorry you are having problems. First of all try Fifrefox's safemode.
*[[Troubleshoot Firefox issues using Safe Mode]]
If that works post back for further advice.
Next step, if safe mode did not work.
First: Try a clean install, (you have had a none standard version installed previously) that involves deleting the program files. Then if necessary try troubleshooting by creating and using a clean empty Firefox profile.
See
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* http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall
Second: try a New Profile
*http://kb.mozillazine.org/Profile_Manager#Creating_a_new_profile
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**[[Back up and restore information in Firefox profiles]]
* Until you are absolutely confident about the repercussions I suggest
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. . . was wondering: Would you happen to know if, Adobe CS5 Design Premium in compatible or incompatible with MS WIN8.1? I bought a new Dell XPS 9530 -- with NO CD drive. I copied my CS5 install disk to a Flash Drive, then ran the "install" on my new

. . . was wondering: Would you happen to know if, < Adobe CS5 Design Premium > in compatible or incompatible with MS WIN8.1? I bought a new Dell XPS 9530 -- with NO CD drive. I copied my CS5 install disk to a Flash Drive, then ran the "install" on my new computer. I had the ownership S/N, so-o-o-o, CS5 installed and "seems" to respond well. PROBLEM: PhotoShop. The Menu Bar, the Commands, the Tool Bar, the Color Palettes, and etc., etc., are all real small on my display -- I would estimate they are about 1/3 of the normal size. Same problem with Illustrator. I've made all the Screen Resolution and Print-Size settings and nothing remedies the small display. (My working page is fine; it's just the display that is REAL tiny!!) Can you help me? Do you have any suggestions for me to try? Should I re-install from the internet? Am I forced to upgrade my application? I appreciate any comments you might have. Thanks. -- Dennis

@saratogacoach,
The key log entry is the following:
Feature: Microsoft_VC90_CRT_x86_
Action 10:31:26: PublishProduct. Publishing product information
[ 5888] Thu May 06 10:31:27 2010 INFO
.An error occurred during the installation of assembly component {43CC1B37-B20C-3EBC-9C04-F809989E4FD3}. HRESULT: 0x80073712.
Action ended 10:31:27: InstallFinalize. Return value 3.
First, see if this hotfix maybe applicable to your system
http://support.microsoft.com/kb/946927
or this one:
http://support.microsoft.com/kb/902330

Hello guys..does anybody know how to install and use adobe master collection with the new lion? I need to use Flash and illustratore, but apparently those programmes are incompatible with the new operative sistem... I am a new mac users and I'd like t

Hello guys..does anybody know how to install and use adobe master collection with the new lion?
I need to use Flash and illustratore, but apparently those programmes are incompatible with the new operative sistem...
I am a new mac users and I'd like to know if there are other similar programmes I can use with lion!

Lab79 wrote:
Are you on Apple's payroll?
well dude I can only let you know that as I work with those programme I don't have to pay for it is my company that pays the programme I whant to use( that's why I was asking if there where other programmes ..that I could use with lion insted that Illustrator and Flash!)..I know Adobe since 2005 and I can say that Adobs products are very good...I think that if it's an Adobe probleme or fault ..they will solve it very soon...but unfortunally I have the impression that after Jobs passed away Appel decided to change politics..and everything started to go very bad! (see FCP X)..
good luck with apple dude..
Where is the Apple problem? I have CS4 and CS5 running perfectly fine on my Macbook Pro. Installed 5 after Lion upgrade. Worth every cent. Adobe did have some catching up to do with Lion but with the CS5.5 update all runs fine. But not yours. So it is a problem with the Lion OS? You say you have been with Adobe since 2005. So you would be aware of all the other issues that Adobe had catching up with past Oss in Mac and Windows then. They get it right, but it is up to them. It is not up to Apple, nor Microsoft for that matter, to run around and check that every software developer in the world is running their business properly.
And what has politics got to do with anything. Some people just have to blame Software for their poor Hardware maintainence of failure of the same.
<The only think I can really do is to go back on my old windows...give back this orrible lap top and ask for my money back!>
Great suggestion. You should go with that one, but good luck getting a refund.
Bye

Adobe CC incompatible

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