Adobe has officially decided to discontinue Coldfusion in 2009!

...happy April fools day :)
Long live Coldfusion!

But wait a sec...
The BETTER the CF8 is the Better off we as developers would
be (not like the ego-maniac's flawed logic, if CF8 can't do this
(bug this, bug that), you go ahead figuring something else out
(time, Opportunity Cost, silly (not you))...
That's the reason why developers need to 'push' Adobe in a
way that it can take to make CF8 BETTER...

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Adobe Has HORRIBLE customer support

I'm a High School Art Teacher. I teach Photoshop, Illustrator, After Effects and Premier Pro. A year ago, my family decided that I needed to upgrade from a PC to a Mac. Unfortunatley, I was in no position to buy all new software - even with the educational discount. I've been living off whatever I can get done during my free periods in school. But recently, I needed to develop some photos for my Drawing and Painting class ( for self-portraits - needed to work with the contrast, so I payed out of pocket for the month subscription. I didn't realize that it was an auto-renewal until I got charged again ($60 ) for the month of March. I never selected auto renewal....it is evidently selected automatically for you - go figure. Of course I raced to unsubscribe, but ....no refund. I'm stuck paying $120 now for a job that took me 4 days. When I called for help, I waited a half of an hour for a call back, only to be accidently cut off on their end, and no one called me back. I'm sorry, but the chats are absolutely worthless. I needed some help with the original download as well - no help at all!!!! I mean, I imagine 14 year-olds on the other end . I came from a family that owns a sizeable graphic design company and uses Adobe products - Adobe has been the power house for a long time. But lousy customer service? I expected more. Hey folks, I sell your products every day to my students. I tell them you're the industry standard and they should be getting used to it now. I send them off to some of the best design schools in the North East. I don't know if I'll recommend it so highly in the future.

Noel,
I will respectfully disagree here.
Now, it would be great if Adobe could hire experts in all of its products, and route each call to the appropriate expert. However, I just do not see that happening, at least any time soon. This problem can be greatly exacerbated, if a user has a full suite, and is having problems with more than one program in it.
Now, I have been using, and participating in the Adobe forums, from the days, when they were ONLY available via NNTP - before what we know as the Internet, was even born, I also did use ARPANET way, way back before that. Whether it is for an Adobe product, or another, I have found that the user-to-user (that term is now absent) forums offer better support. Almost everyone there does actually use the product(s).
It used to be much more simple, back when companies, like WordPerfect made only one product. You always got an expert on the phone. However, even back then, if one needed to "write a printer driver," the call might get transferred to the desk across the office, to the "Printer Wizard."
Personally, I am a very big fan of user forums. The only thing that I would possibly have placed above them, would have been a well-written, printed manual, but that is a thing of the past.
As I have mentioned in some other threads on T/S, and the product forums, most, that I frequent, have the addition of an Adobe presence, which is so greatly appreciated, as those employee contributors know what's under the hood, and when we, mere users, run out of ideas, they can often step in - then the OP, plus many of us, learn something new.
Imagine if Adobe were to relocate Chris Cox, and relegate him to answering the phone for simple user calls?
I want him busy in development, and then, if he has any spare time, helping out in the PS forum.
I understand where you are coming from, but just disagree. That, however, does not mean that Adobe could not do a better job.
Just my observations,
Hunt

I own the very first ipod and can no longer be updated or synced any suggestions to get it back up and running, has just decided to stop 2015

I own the very first ipod and can no longer be updated or synced any suggestions to get it back up and running, has just decided to stop 2015

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
It could be that the battery has died

My Adobe has stopped allowing me to move library books from my PC to my KOBO (both show authorized on the ADE. the message reads : CE_COPY_NOT_ALLOWED - No permission to copy book. It used to work. Any easy fixed for me?(I already tried uninstall and re-

My Adobe has stopped allowing me to move library books from my PC to my KOBO (both show authorized on the ADE. the message reads : CE_COPY_NOT_ALLOWED - No permission to copy book. It used to work. Any easy fixed for me?(I already tried uninstall and re-install)

Welcome to the Club! Got the same Problem and had a really hard time reaching the Customer Support because they were down due to maitenance! Just wrote to their experts chat and hope to get an answer in this life!
I tried to authorize my Computer and eBookreader with a new Adobe-ID, but it says I've done used this ID too often, even though it was brandnew! Can't copy my just-purchased eBook because "Copying is not allowed".
I hold my thumbs for you that Adobe solves this Problem fast enough. Other ways I'll sell my eBookreader and buy the Kindle-Reader from Amazon and say GOOD BYE to Adobe!

I can't get any contact info for installation problem- I just bought a Mac Air and my CS5 is asking for a reinstall. Mac Air has no DVD slots. HELP I al VERY FRUSTRATED THAT ADOBE HAS NO WAY TO GET HELP

I can't get any contact info for installation problem- I just bought a Mac Air and my CS5 is asking for a reinstall. Mac Air has no DVD slots. HELP I al VERY FRUSTRATED THAT ADOBE HAS NO WAY TO GET HELP

You are right, Adobe does not support CS5 because it is no longer sold.
Simply download the trial version of CS5 from this Adobe web site and input your serial number.
Adobe - Photoshop : For Macintosh

Is Flash Builder dead? I just found out that adobe has dropped Flash on mobile devices

I did alot of research on software to develop apps for the mobile market. I liked Flash Builder since it will create apps for all 3 types of mobile devices at once. Downloaded the 30 day trial and have started on the 5 day training course.
Today I saw an article from sitepoint that abobe has dropped development and support for Flash on mobile devices.
The end result of Flash Builder gives you a .swf file in an html wrapper thus we are developing flash when adobe has dropped Flash for mobile. Am I wasting my time? Should I go to another software package?
http://www.sitepoint.com/adobe-abandons-mobile-flash/
Adobe Abandons Flash on Mobile Devices
HELP

the plugin for mobile browsers is the only thing they will not update in the future. The normal desktop browser plugin is very alive
Everything else is active... they are still continuing to work on exporting to Android,iOS, and rim playbook via AIRapps in both flash builder and flash pro.
The only difference going forward is mobile websites viewing flash (apps are unchanged). Basically... apple won
Not a big deal so far, but everywhere you look people are frantic and asking -whats next?
I like air for ios and android. Im sticking with it

Same thing is happening to me. Adobe has not responded to anyone about this error. It appears that Abobe XI is not compatible with IE 11. I do not get this error when I use Chrome or Firefox. Only IE 11 does this. I have tried clearing cache and cookies.

Same thing is happening to me. Adobe has not responded to anyone about this error. It appears that Abobe XI is not compatible with IE 11. I do not get this error when I use Chrome or Firefox. Only IE 11 does this. I have tried clearing cache and cookies. I even uninstalled and re-installed IE 11. It is still doing it. I am surprized that a company like Adobe would just ignore our posts and leave us hanging this this.
Error message is FAILED TO GET DISPATCH FROM IBRWSR2. Then when you click on it the next error message says: PHTML IS NULL. You have to click this error message twice and then the PDF finally loads. Happened every time
Does anyone have a solution since Adobe will not respond?
As a last resort I will try uninstalling the Adobe Reader XI and install Adobe Reader 10 instead. It seems to work ok. But when I try to install version 10 the Adobe site tries to install XI. Any ideas?
JimP08758

It worked just fine for me.
Many site issues can be caused by corrupt cookies or cache.
* Clear the Cache and
* Remove Cookies '''''Warning ! ! '' This will log you out of sites you're logged in to.'''
Type '''about:preferences'''<Enter> in the address bar.
* '''Cookies;''' Select '''Privacy.''' Under '''History,''' select Firefox will '''Use Custom Settings.''' Press the button on the right side called '''Show Cookies.''' Use the search bar to look for the site. Note; There may be more than one entry. Remove '''All''' of them.
* '''Cache;''' Select '''Advanced > Network.''' Across from '''Cached Web Content,''' Press '''Clear Now.'''
If there is still a problem,
'''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode]''' {web link}
While you are in safe mode;
Type '''about:preferences#advanced'''<Enter> in the address bar.
Under '''Advanced,''' Select '''General.'''
Look for and turn off '''Use Hardware Acceleration'''.
Poke around safe web sites. Are there any problems?
Then restart.

"Adobe has found a solution or workaround for the recent crash in Adobe Flash CC" ...not really.

Hi guys,
My Flash CC crashes all the time, it's always been doing it since when I started using it on CS4, and I've somewhat given up on this bug being fixed, it crashes at least 20-30 times every document I create. I'm using a Wacom Bamboo Fun Pen&Touch tablet and drawing a lot, I think the problem is that it can't handle this much drawing.
Anyways, it just crashed and for the first time after reopening I found this nice message from Flash:
"Adobe has found a solution or workaround for the recent crash in Adobe Flash CC.
Please click here for further details."
Excited, I clicked on it! At last, a solution! Amazing!
...but it just points to http://www.adobe.com/
... I don't understand.
What's happening? I'm genuinely puzzled.
Also, anybody else experiencing frequent crashes?
Thanks!
Ciao!

Yes, this is not good -- you're already mad when it crashes, then "We found a solution!" But, for me clicking on the link does nothing - no link even to adobe, just a tease - nothing opens.
It's bad enough crashing a couple times a day and losing work (I do save every chance I get), but then to get taunted with this bogus message, it's discouraging and exactly the best 'user experience' for a really expensive product from company that is all about helping professionals create good design/user experience ..
I like the way this is headed though! it just doesn't work right now.

Hi, all of my adobe has just stopped working.. CS5, and adobe acrobat 10

hi, all of my adobe has just stopped working.. CS5, and adobe acrobat 10
also, these were bought on line with no disc (god knows why)
how can I access these from adobe.com

Hi Dave ,
Could you please elaborate a bit more about the issue ,what exactly has happened?
Are you not able to launch and PDF' or getting some error message ?
You can log in to Adobe.com with your credentials .If you do not have any prior credentials ,you need to create an account .Adobe.com will either let you purchase the product or opt for a trial version.
Please go ahead if that matches your requirement.
Regards
Sukrit Dhingra

Whenever I try to transfer an ebook to my nook (via a macbook), it says adobe has quit unexpectedly and gives me an error code. Does not successfully transfer the ebook.

Whenever I try to transfer an ebook to my nook (via a macbook), it says adobe has quit unexpectedly and gives me an error code. Does not successfully transfer the ebook.

I was having the same problem using ADE 4.0.2 and Mac 10.10.1. I finally gave up and deleted ADE version 4 and reinstalled version 3.0. Works fine, and I can check out ebooks for my Nook using ADE.

Adobe has encountered an error [..\.src\AMEprosetprober.cpp-265]

I'm starting a new project in Encore CS5.5+ and this is the error I'm getting - plus a crash. Any ideas?

New installation - starting a new project. i am thinking about doing an uninstall - and then use the cleaner. i also attempted dynamic linking from Premier to Encore. This was the first attempt.
Michael Mathews - Golf Klubz Fore Kidz Stan Jones <[email protected]> wrote:Re: Adobe has encountered an error
created by Stan Jones in Encore - View the full discussion
I don't recall anyone getting this error, and all Google finds is your post.
When you say "starting a new project," how did you start it?
Using dynamic link?
New install?
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Does Premier have an Screen recorder if not does adobe has one in the Cloud ?

Basically Does Premier have an Screen recorder if not does adobe has one in the Cloud ?
Thanks !

Adobe Captivate is the one but it's not in the Cloud. Camstudio is also very good at that.

Lightroom 3 - The worst program Adobe has ever put out...

If anyone cares to read this, I will be the first to say DO NOT UPGRADE!!
I am spreading the word - facebook, word of mouth, every professional photographer in LA I know, blogs, etc.
You gotta raise hell to get changes.
Lets see if Adobe will do anything about these issues...
I thought that Adobe created "beta" for a reason - to smooth out all the kinks before they put the disk out. Nope.
I have been waiting for them to put out updates on many issues since I purchased the disk a month ago.... Still waiting Adobe!!!
It is excruciating to watch my photos take literally 4-5 minutes to open. Even worse, is the time it takes to save from Photoshop CS5 back to Lightroom - I timed 14min. FOR A PHOTO!
I feel like the old days when I rendered video - went out to get a coffee, and came back to find the spinning of wheel of death still spinning.
Oh, and I got to talk to India today too! for 3.5 hours - with no resolution to my problems.
Susheel accessed my computer remotely - saw my catalog - sees 73,000 images, and asks "are you a photographer?" REALLY?! DId you REALLY just ask me that Susheel??
Why I HATE Lightroom 3 - let me count the ways:
1. Adobe closed their tech support in Portland (whom I have spoken to many times, and ALWAYS got my problems resolved. They always went above & beyond the protocol - and we sit here and wonder why the US economy is crashing), now you get a no-name person in India or in the philippines (who have no extension, no email, not even a direct line so when you sit on a call for 3.5 hours and need to call back you are starting all over again.. Dear Adobe - do we live in 1980?? You are suppose to be a LEADER in technology.
I am morally against outsourcing, my artwork is all about the death of american industrial capitalism. In a time when the US is in crisis, Adobe works on moving things out of the US. I'm outraged - You can't get someone in the US EVEN IF YOU TRIED! The best I could do was talk to someone in sales about this - wow. What does that say - American's "look good and sound good to sell our product, but when it comes to something advanced in technology like using the product and trouble shooting, we prefer to use someone with no extension in another country"
2. They don't offer support for anyone who is running off a network (they expect professionals to be working off their local "c" drive or Mac internal hard drive. HA!!
3. They continued to blame my network - even though my network is running smoothly, has no limitations on access, will open directly into photoshop just fine (and quick!), worked absolutely perfectly in Lightroom 2.... Yeah, it's the network, riiight.
4. Lightroom 3 is corrupting files when opening into Photoshop CS5 - if I'm lucky enough to open them
5. When I do get a photograph open, it loses it's filters once saved back into Lightroom (I rate my photos to help me navigate through the masses) - this really is hurting my workflow. When I shoot 800 images in the studio in one day - I DO NOT want to go back and fish around to find the edited version that lost its flag...
6. I have been promised to get a phone call "sometime next week" since there is no extension I can call back on to move forward. I'll keep you updated - let you know if Susheel keeps his word. He couldn't tell me who was going to call me, or when, but he "assures" me it will happen.
I wont hold my breath

function(){return A.apply(null,[this].concat($A(arguments)))}
Keith_Reeder wrote:
ambienttroutmask wrote:
So the worst programme Adobe ever put out, yet even though you can have a 30 day trial you still went out and brought it...
Yep, everything is always someone else's fault. It's never because they've made a stupid decision to buy before making absolutely sure that the software will work for them.
Seems like nobody is prepared to take responsibility for their own actions these days.
So, by that logic Adobe does not have to take ANY responsibility for pushing this kludge out the door? Given they had a RC ready almost INSTANTLY after release should be sufficient to show they KNEW they were pushing garbage out the door. Adobe is indeed responsible for their offering a know buggy product, bugs which CROSS PLATFORMS so it has to be the core code design not the user hardware or anything a given user has done. Sure some systems might have setups which help make these issues more apparent, but that is on Adobe to deal with as they should publish limitations and known configurations which can potentially induce greater problems...but these entail an admission and accepting responsibility for the original buggy release...btw, release notes used to be where one would find quirks info and how to work around them post system requirements being carved in stone and set to entice the lowest common denomonator user.
One more thing...LR is marketed not as a PRO TOOL, it is sold as a tool for the average to hobby level photographer. That is also has huge appeal to the pro market is a happy accidentally-on-purpose thing...but to berate people who don't feel it's their job to troubleshoot a commercial app is completely unreasonable...but anymore the US consumer is the largest beta tester group on the planet...I wonder how our EU counterparts are fairing as ironically, they have stronger consumer protection laws...try pushing a crap product out in the German market...heh-heh, yeah good luck with that.
Actually I would say this is not the worst software Adobe has ever pushed out the door but perhaps the worst photography software they ever sent as RTM. Many, many PDF related apps and utils have actually been worse and we won't get into what they have done to Flash and Dreamweaver after that acquisition. The closest analog I can see if that of what happened to Norton products post Norton being purchased by Symmantec.
However, I am willing to give Adobe time to address this because they did have the RC ready almost right away. Should they have done this? No way, but perhaps the marketing wonks put the company in the position where it had to meet the release date even if issues were discovered and fixes in the pipeline already and it was gonna be a 3-9 week delay before the issues were mostly fixed. But they did and well, even those who ran the beta, ran the 30-day trial did not find the issues because they simply did not use that part of the program enough for the bugs to manifest their effects to the degree when you the user, realize something odd is happening.
I too am pissed, beyond belief as I depend on LR for my business, I can, however work around it for a while but I don't make money as a photographer I use photography for my business so the issues, while causing huge levels of frustration, are not fatal....yet...all I know is I don't want to revert to LR2.7 because I have done so much work onLR3/ LR3.2RC already and the tools themselves are indeed superior in LR3.x....when they work and that is the rub. So many here are telling those with these bugs affecting their income/workflow bought into this to save time and leverage the bestter NR/sharpening and I say much improved adjustment tools. I don't use the lense profiles at all really so nothing special for me there.
I would ask a question...I am sure this has been asked and answered but, eh, why not one more time because search is sooooo "haaaard"
but does this issue affect all file types? I am shooting DNG but can switch to PEF if needed and convert on import but would rather just shoot DNG. I am not willing to switch to JPG because if I have to do this I give up too much control on my images, for that I would switch back to LR2.7.
Also, what versions of Camera RAW were used in the beta and what versions are being used with LR3. I know I did upgrade to ACR6.2(?) or whatever the most current version. I understand there are a ton of factors at play in these bugs but I do doubt it's ACR as my old antique PS CS3 version of Photoshop does not have any problems, of course it's using the old version of ACR 4.6(?) again sorry I forget what version exactly but it's trivial and can be determined.
I like LR because I don't need the advanced features of PS all that often, still PS is a fun tool to have as a backup for the complicated shots though I don't have time to really spend in it as I would like to...
But in general I guess I am trying to say, Adobe had to know in advance of the RTM original LR3 because they had the RC ready almost instantly. Of course past releases of LR also had the same experience just the bugs were, well, not as impactful I suppose. I have been happy with LR since 1.x versions but this version is painful to support...and I as I previously posted I won't screw with Adobe's refund people, likely off-shored staff who get bonuses for talking customers OUT of getting a refund, I will simply file a chargeback with Mastercard...that is why I use it, so I don't have to let companies waste my time wading through their red-tape. And btw, Adobe knows the customer will WIN any chargeback because this evidence of a known to be defective product was sold to the consumer and the customer even allowed the mfg to remediate the issue only they failed to deliver in a timely fashion. So, if one is not happy just "go to the mattresses"...use the chargeback hammer. The bonus is every chargeback granted to the consumer costs the retailer, Adobe in my case, $35 when they lose...

Acrobat XI, XP, startup message-Adobe has encountered a problem and must close

Acrobat XI, XP, startup message-Adobe has encountered a problem and must close
Uninstalled Acrobat 9
Restarted computer
Loaded Acrobat XI
Start Acrobat XI
Produces - Adobe has encountered a problem and must close

Initially installed Acrobat IX with trial selected
(Acrobat activation code was not entered)
As suggested:
Uninstalled Acrobat
Ran Acrobat cleaner
Disabled antivirus
Restarted Computer
Loaded Acrobat IX with trial selected
Restarted Computer
Attempted to open Acrobat and received
Adobe has encountered a problem and must close
To avoid any activation issues
Uninstalled Acrobat
Ran Acrobat cleaner
Confirmed antivirus, disabled
Restarted Computer
Installed Adobe Reader IX
Restarted Computer
Attempted to open Adobe Reader and received
Adobe Reader has encountered a problem and must close

My ipad has suddenly decided not to connect to the internet. My WiFi signal is strong. My PC is connected ok through the same WiFi signal. I have tried pressing the home and off buttons to get the apple logo but this makes no difference

My ipad2 has suddenly decided not to connect to the internet either through Safari or email. My WiFi signal is strong and all other devices in my house are connecting ok. I have tried pressing the home and off buttons together to get the Apple Logo but this has not changed anything, still cannot connect. "Safari cannot open the page because your ipad is not connected to the internet"

I have done this and no difference
I have just realised what has caused the problem.
Yesterday I fitted an additional Homeplug with built in wireless N adapter ( I alreday have another type fitted from my main router position) The wireless system to my ipad is obviously "confused" . Having now removed the second homeplug and reset my ipad all is now ok

Adobe has officially decided to discontinue Coldfusion in 2009!

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