Adobe Illustrator windows/dialogs

Hi all,
Is there a way to check whether Illustrator has a window (i.e. Save as) or dialog open that does not require UI scripting?
I need my script to pause if the user is doing something other than using AI normally, but all the users have the 'enable access for assistive devices' pref turned off, so the script can't 'see' the open windows.
It seems AI can still perform background tasks whilst a save as or tool (ie rotate options) window is present, it just looks untidy and confusing to have another dialog box appear over the top.
Is there some other attempt to perform a task that would have a different result if a dialog was present?
I'm doing it in Applescript, but how about Javascript? Is there a method for getting the names of windows?
Very grateful for any ideas.
Ian

Thanks for the replys.
Illustrator appears to crash randomly, have been checking with the deisgner, if they are doing any actions to cause the crash.
The user is logged in as an Administrator, and the PC is not connected to AD. Could you explain why you think it would be permissions?
Regards

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Intel Pentium 4, Intel Centrino, Intel Xeon, or Intel Core Duo (or compatible) processor
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Adobe Illustrator windows/dialogs

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