Adobe pdf signing with Topaz

Hi All,
we are facing an issue while signing a pdf. i have a pdf attachment in my gmail and when i download it, i'm asked whether to Open/Save it. I choose Open and the pdf opens up. When i try to sign it, i get an error which says:
"The Document Could not be signed
there was an error when attempting to commit this signature.The document was not saved.
The file may be read-only, or another user may have it open. Please save the document with a different name or in a different folder."
Now, i have searched the internet and found a setting about protected mode at startup...this setting is not available in Adobe Pro 8.2 Please help. Thanks.
Version Info: Adobe Pro 8.2
Topaz 1.5
Browser IE8
OS: Win XP with SP3

Does the document you're trying to sign have any security restrictions?
You might want to contact the Topaz folks since applying a digital signature with their pad relies on a plug-in they supply. You can get the latest one here: http://www.topazsystems.com/software/download/plugins.htm

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