Adobe Photoshop CS6 provides no engine for debugging

Hello,
I've been trying to diagnose a problem with my wife's copy of CS6 Web and Design premium. Basically it's unable to run any JSX script that requires the Debug engine. I receive the error message 'Adobe Photoshop CS6 provides no engine for debugging' - trying it on Illustrator also gives a similar error. Persisting by clicking the 'play' button brings up a popup error message that says 'Unable to Run Script' or something similar.
Note that if I hack our JSX script to bypass the debug engine it works fine - except certain PSDs will cause CS6 (and my older copy of CS4) to crash, so this is only a stopgap measure. Disabling OpenGL on CS4 seems to prevent crashing but it's not an option on the wife's copy since she's a full-time artist and I'm not.
This is what I've had to change -
$.level = 2;    // debug level: 0-2 (0:disable, 1:break on error, 2:break at beginning)
debugger;        // launch debugger on next line
Changing the $.level = 0 lets me continue without issue.
This problem does NOT exist on my laptop using the same installer downloaded from Adobe.com. (I use trial version for testing, she uses her serial no.)
Is it possible this problem persists because I uninstalled an old copy of Photoshop CS5 (standalone installation) AFTER installing CS6 Web & Design (multiple programs)?
I've tried uninstalling and reinstalling CS6, but the problem persists.
Please help, our jobs rely on this. >.<
Worst case scenario I'll copy the entire install folder over from my laptop to try and fix the problem but I'd rather not have to since we're currently working in different countries and I can only use Remote Assistance to help.

The problem is the SCRIPTS work - the debugging engine is what's missing for some reason. Even if there's a way to just cleanly uninstall everything so I can start from scratch without formatting the hard disk would be a good solution. (since apparently I think I missed some files somewhere on the last uninstall)

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