Adobe Reader 9 & Adobe Distiller 6.0

I have a user who has Distiller 6.0 & Reader 9.0 on his laptop. On a specific web site he is trying to download a pdf document, the computer defaults to distiller 6.0 and the web site refuses to open the document, stating that Reader 8.0 or 9.0 cannot be found on his computer and is required to view the document.
I have changed the default for the pdf's by right clicking on a PDF document and making the Adobe Reader 9.0 as the default and checked the box to "always use selected program to open this kind of file".
Any help or ideas would be grateful.
Thanks
Dax

Maybe starting Acrobat 9 (NOT Distiller 9: this is an extra component
of Acrobat, and not involved in opening PDFs) will help. But overall,
mixing releases and Acrobat/Reader on the same computer isn't
recommended for this sort of reason.
Aandi Inston

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Date: Mon, 9 May 2011 00:12:41 -0600
From: [email redacted by moderator]
To: [email redacted by moderator]
Subject: Adobe Reader Adobe Reader has encountered a problem and needs to close.
hi
i had also the same problem with that version.
so i download older version and this solved the problem.
>

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clbcatq.dll Microsoft Corporation 2001.12.4414.700
comctl32.dll User Experience Controls Library Microsoft Corporation 6.0.2900.6028
comdlg32.dll Common Dialogs DLL Microsoft Corporation 6.0.2900.5512
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kernel32.dll Windows NT BASE API Client DLL Microsoft Corporation 5.1.2600.5781
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Your log file shows you to be running v10.1.0.534. Could you please update to the latest version which is v10.1.1 and then try again. You can get it from here: http://get.adobe.com/reader/direct/
Also, has a rule been created in the BeyondTrust Software application you appear to be using to allow Reader X to open in Protected Mode? That application might be interfering with the way Reader X operates. There's a demo on their site which might help: http://www.beyondtrust.com/Products/PowerBroker-Desktops-Windows-Edition/Product-Demo/

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