Adobe Reader closes quickly

When I open adobe reader it stays open for about 5 seconds and then closes, help? I have uninstalled and reinstalled.

I'm having the same problem--just started today. Have had both Acrobat Standard 7 and Reader 8 installed for quite some time without problems--now all of a sudden I can't get my kids' school worksheets and answer keys!!! (They attend school online--this is a major issue!!!)
Thought it was a Firefox problem since it started when opening PDFs in Firefox 3, but I have the same problem in IE 7 *AND* when opening PDFs directly in either Acrobat *OR* Reader: The file opens for a couple of seconds, but then: "Adobe Acrobat 7.0 has encountered a problem and needs to close," or a similar message about Reader. If I'm quick enough, I can just barely save the file before it crashes--but then when I try to manually open it, same crash message.
SOMEBODY HELP!!! This problem is catastrophic for work and school in this house!!! (And I can't imagine if the same thing began to happen on our office computers!)

Similar Messages

Adobe Reader closes itself automatically

I am using Windows 8.1, Word 2010 and Adobe Reader X. Any time a Word document is opene at the same time the Adobe reader closes itself automatically once the mouse cursor hits the Reader document. What can I do?

Hi,
I would say you are definitely coming up against memory restrictions. There are a couple of posts by John Brinkman that I would recommend.
First I would look at why the form is 6Mb and see if you can reduce this down. For example, select fonts that are already in Reader (like Myriad Pro) and then deselect Embed Fonts in the File > Form Properties > Save Options. Also do not embed images into the form. See:
http://blogs.adobe.com/formfeed/2010/02/big_and_complex_forms.html.
http://blogs.adobe.com/formfeed/2010/09/xdp-size-matters.html.
http://blogs.adobe.com/formfeed/2009/11/linked_vs_embedded_template_im.html.
Next look at your script. You mention loops, so check is your script efficient. For example, use xfa.resolveNodes() once outside of the loop, instead of xfa.resolveNode() inside the loop. Make sure that variables are declared. See:
http://blogs.adobe.com/formfeed/2011/10/script-performance-exercise.html.
http://assure.ly/kUP02y.
Also check for any script that you have in events that fire frequently, like layout:ready event and comment these out. See.
http://assure.ly/nB0Bvz.
The dataset seems very large at 2Mb. Does this include image data? It may be that the user is interacting with the form, while it is still trying to process the XML and the loops.
Hope that helps,
Niall

Document I was reading in Adobe reader closes when I restart app

Hi there,
There is is a bug in your iPad app. The scenario goes like this...
I open a document in Adobe reader and start reading
I press home to do something else
I double click home button and see that adobe reader still shows my open document and I select adobe reader to continue reading where I left off
Adobe reader starts up again, but the document closes !!! And I have to re-open it whereupon it opens up from where it closed.
Thanks,
Maz

Hi there,
I've attached a video of the error occurring. The occur occurs intermittently and I've been trying to video the error for the last day or so.
I managed to video it but the app was already minimised. I was in my mail app. At 9 seconds, I selected the Adobe app and you can see it start, and after a short instant, it closes the document I was reading by itself.
Due to the low level of light and my thinking that I wasn't going to capture this error, I didn't restart the document I was reading and that closed, but I opened another document. What I would have liked to have shown was that when I restart the original document, it continues from where it left off. I am on v 11.3.1 as you can see from the screen print.
Maybe, because the error doesn't show up all the time, it's based on some sort of time elapsing as it occurs at least every several hours and just once, then after several hours, it occurs again. Just something I noticed.
Thanks, Maz

Adobe reader Closes when I try to use it

Hi everybody.
I have the problem that when I open a .pdf it closes inmediately. I tryed reinstalling the programme every time it happens, but I always get the same results.
I se Windows 7 and all the updates are installed.
What could I do?
Thanks you and sorry for my poor english.

This procedure seems to have helped others with the same problem...
remove your current Adobe Reader installation using http://labs.adobe.com/downloads/acrobatcleaner.html
download and run the offline installer from http://get.adobe.com/reader/enterprise/

Adobe reader closes automatically while table entry is added by add button

Hi Team,
I am new in adobe form. I have developed an adobe interactive form using livecycle designer integrated with SAP. My form has a table and under that there is an add button. When the form is opened in adobe reader and add button is clicked, I have written a javascript code which appends a new entry in the table above. Everything is fine upto here.
Now when I keep on clicking the add button, new entries are created and table grows. But when the table populates the current page and grows to populate the next page, suddenly the adobe form closes. I think there is an inconsistancy happening as my configuration for the table or the subform wrapping the table and the add button is conflicting.
Could you guys give me some advise on this. I can provide screenshots or the adobe document on request.
Thanks,
Mainak

Hi,
I would say you are definitely coming up against memory restrictions. There are a couple of posts by John Brinkman that I would recommend.
First I would look at why the form is 6Mb and see if you can reduce this down. For example, select fonts that are already in Reader (like Myriad Pro) and then deselect Embed Fonts in the File > Form Properties > Save Options. Also do not embed images into the form. See:
http://blogs.adobe.com/formfeed/2010/02/big_and_complex_forms.html.
http://blogs.adobe.com/formfeed/2010/09/xdp-size-matters.html.
http://blogs.adobe.com/formfeed/2009/11/linked_vs_embedded_template_im.html.
Next look at your script. You mention loops, so check is your script efficient. For example, use xfa.resolveNodes() once outside of the loop, instead of xfa.resolveNode() inside the loop. Make sure that variables are declared. See:
http://blogs.adobe.com/formfeed/2011/10/script-performance-exercise.html.
http://assure.ly/kUP02y.
Also check for any script that you have in events that fire frequently, like layout:ready event and comment these out. See.
http://assure.ly/nB0Bvz.
The dataset seems very large at 2Mb. Does this include image data? It may be that the user is interacting with the form, while it is still trying to process the XML and the loops.
Hope that helps,
Niall

Adobe Reader closes when print is clicked

Using Adobe Reader Version 10.1.2.45
When I open a PDF Document and either click on the Print icon or click file > Print Adobe just closes the program. I've uninstalled and reinstalled 2 times. All other apps on my PC recognize and print fine to my default printer.
I just can't figure this one out.
All help is greatly appreciated
Jerry

There is currently a known issue with Adobe Reader 10.1.2.
You can resolve the issue temporarily by using one of the workarounds in the forum post below:
http://forums.adobe.com/thread/949886?tstart=0
Most people find that workaround 2 is the one that works the best but decreases Adobe Reader security slightly. So best to re-enable Protected Mode when you aren't printing.
Adobe plans to release a fix for this issue in the future.

Adobe Reader closes when opened...

My adobe reader keeps closing when being opened.
The error message can be seem below:
http://s1023.photobucket.com/albums/af354/methoddingo/?action=view&current=adobeerror.jpg
However, I have no problem viewing adobe files from my microsoft outlook previewer.
Any advice?

Uninstall Reader using http://labs.adobe.com/downloads/acrobatcleaner.html
then download and reinstall from http://get.adobe.com/reader/enterprise/

Adobe Reader Closes automatically while the form is large

Hi ,
I am having the application PDF which is stitched dynamically. Here In the PDF user can enter N number of location and corresponding details.
When the Locations is increased then the Data volume also will be increased. and also in the PDf has N number of tabs(Like Home , Help .. etc ) .
We also have some functions like submit , Export XML , Import XMl .....
All the functions are working fine but
when the form is large and user navigates different panel (via clicking the button) the the PDF is closed automatically.
Example : - In the PDF I have two Panel/Tabs Like P1 , P2 . When I clicks,
P1 - Some calcaulation (Reading the data from XML and N Number of loops and calculate value)
P2 - To View the Value based on the P1 calcuation
Problem : -
If user Clicks P2 then calcuation is working Ok and clicks p1 then Adobe Reader Closed.
If User Clicks P2 and clicks P1 then OK but user clicks again p2 and p1 then Adobe Reader Closed.
Adobe Reader automatically closed first time or 2nd or 3rd......
But I having these issue only for Large PDF. Current issue PDF has 6 MB and the exported XML is 2 MB .
Is any Memory issue ??
Any Ideas..??
Regards,
Dhiyane

Hi,
I would say you are definitely coming up against memory restrictions. There are a couple of posts by John Brinkman that I would recommend.
First I would look at why the form is 6Mb and see if you can reduce this down. For example, select fonts that are already in Reader (like Myriad Pro) and then deselect Embed Fonts in the File > Form Properties > Save Options. Also do not embed images into the form. See:
http://blogs.adobe.com/formfeed/2010/02/big_and_complex_forms.html.
http://blogs.adobe.com/formfeed/2010/09/xdp-size-matters.html.
http://blogs.adobe.com/formfeed/2009/11/linked_vs_embedded_template_im.html.
Next look at your script. You mention loops, so check is your script efficient. For example, use xfa.resolveNodes() once outside of the loop, instead of xfa.resolveNode() inside the loop. Make sure that variables are declared. See:
http://blogs.adobe.com/formfeed/2011/10/script-performance-exercise.html.
http://assure.ly/kUP02y.
Also check for any script that you have in events that fire frequently, like layout:ready event and comment these out. See.
http://assure.ly/nB0Bvz.
The dataset seems very large at 2Mb. Does this include image data? It may be that the user is interacting with the form, while it is still trying to process the XML and the loops.
Hope that helps,
Niall

Unable to download Quick Office & Adobe Reader

I'm unable to download the Quick office and adobe reader for download section. After downloading it shows 'File Currupted'. Can any body help me to download these software without any extra cost.

i think you should format your phone
just backup your phone data and remove the memory card
and format the phone
after that try to install the adobe reader and quick office
DO NOT FORMAT THE PHONE AND THE MEMORY INSIDE IT
REMOVE THE MEMORY BEFORE FORMATTING.
Message Edited by thescorpion on 18-Jan-2009 11:14 AM
Nokia 5730XM,200.12.87
If my post helped you in anyway,Please click on the (Kudos!) Star, THANK YOU!!

Offline adobe form closes automatically on Vista while its works in XP

Hi Experts,
I have a problem in which the 100 % offline adobe form is not working on vista machine while the same is working in XP. The form closes automatically on vista machine using acrobat reader 9.3 version while the form is trying to load data from a webservice to populate the dropdowns. It is working fine in all XP machine with Acrobat reader 9.0.
The form are created using ALC 8.1 and Interactive form element has display type = ActiveX.
Please can you provide some solution to the problem, does any setting like buffer size etc needs to be added/increased on vista. I had asked user to downgrade the acrobat reader version to 9.0 on vista machine to eliminate one factor and waiting for result.
Regards
Deepak

Hi Chintan,
Thanks for the advice. I had already asked the user to downgrade the adobe reader version.
I know that ZCI is available for the release currently being used and should be used, but the forms were designed some 7-8 months back and currently UAT is going on, so I need to fix this issue quickly.
I had already planned to move the forms to ZCI after UAT.
Now, the single forms behave differently (some fields/pages visible/hidden and populated accordingly) based on the input provided by user. There are 39 different scenarios in which the forms runs.
Now for the user on vitsa, the form is working for 10-15 scenarios but the adobe reader closes automatically for other scenarios. The only thing I can think of is that data volume for non working scenario is more to be populated in the forms. While all the scenarios are working fine in XP machine.
Have you faced this kind of issue, looks like buffer/memory issue on vista machine as the adobe reader closes without showing any error to the user?
Regards
Deepak

In Windows 8 environment--can't print from Adobe reader

Hi there. I have problems printing from Adobe reader in a Windows 8 environment. The printing defaul is "OneNote", and I can't get to the print screen to change it to my normal printer. When you try to print (with button or Ctrl-P) the print screen opens for a split second and then Adobe reader closes.
I would like to disable "OneNote" as the default, but can't get the print screen to stay open long enough for me to select my regular printer. I would be grateful for advice. I am sure there is an easy fix--I just don't know what it is. I tried uninstalling and re-installing Adobe reader, so i was able to print for the rest of that one day. Nest day--back to square one.
Thanks.

Did all the updates thru 8.1.7. Now it tells me to print the document I need to activate Adobe which I did when I installed it. Under the Help screen the activation tab is greyed out. If I did de-activate it on my old laptop I don’t think it would change the state of this tab.
T
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Adobe Reader X Windows 7 (64) Printing Issue

When attempting to print, either by clicking the print button, pressing Ctrl + P, or selecting File - Print, Adobe reader closes. No print dialog ever appears.
I do not have this issue with other software printing.
Ideas?

You may have to apply this patch: http://kb2.adobe.com/cps/928/cpsid_92870.html
I have found it necessary for some of my users (32-bit Win7 and Vista)

Adobe Reader 10.1 with some problems

To Technical support,
Dear sirs,
I have some problems with Adobe Reader version 10.1.
Once installed Adobe Reader, version 10.0, I found the problems listed below:
When I open Adobe Reader 10.1, and check the "Task Manager" (Ctrl + Alt + Del), the process appears Adobe Open twice, taking increasing a lot of memory space.
When attempting to view the following pages, Adobe Reader closes or crashes by itself, and can not continue.
I have already installed it in other computers but the problem remains.
What can be done to not happen anymore?
Working with Technical Documentation
PS. I'm using this version because of the tools to highlight text and make notes.
thanks
yours sincerely,
Augusto Cesar Amado
São Paulo, Brazil
[email protected]

Augusto,
You have posted to a user to user forum.
Sometimes Adobe staff visits and provides a response to a question.
However, they do not provide formal technical support.
For formal Adobe Customer Service or Technical Support, you can find more information here.
http://www.adobe.com/support/contact/
With that said, two processes for the Adobe Reader is associated with Adobe Reader's "Protected Mode".
You may want to view Joel Geraci's recorded Tech Talk over at Acrobat User Community (AUC).
http://acrobatusers.com/events/52438/tech-talk-acrobat-x-security-sandbox
Be well...

Adobe Reader – Preview in Windows Explorer – Roaming Profiles

First sorry for my English, my mother tongue Swiss-German
We are running a Citrix server farm on Windows Server 2008R2 SP1. Recently, the request has arisen to view PDF documents in the preview pane of Windows Explorer. Unfortunately I always get the following error message "Adobe Reader - An internal error occurred"
Now I can just start the application “Adobe Reader”, close the application and now the preview works as long as the Citrix session persists. After a logoff / logon the problem occurs again.
The following analyses have been made:
The problem occurs also without Citrix XenApp
The problem has nothing to do either with user rights or GPO. I got the same behaviour when the User has administrator rights, disabled UAC and without any GPO
The problem only occurs when roaming profile are enabled. When the user has a local profile, the problem disappears, although also in this case Adobe Reader must be started once, so that preview in Explorer works
With Windows System State Analyzer Tool I could see, that just a simple start of the application Adobe Reader creates a lot files in the folder c:\Users\%Username%\Local\Adobe. This part of the profiles are lost in roaming profile after logoff.
There is no folder redirection, as I have seen in some discussions in this forum.
Is there a solution for this problem, perhaps a special setting in “Adobe Customization Wizard” or somewhere else?
Thanks for feedback

The reason you are getting the error is that the prevhost.exe process that is being invoked in the preview pane looks for a folder in the user's local profile, AppData\Local\Adobe\Acrobat\11.0 (or whatever version). We're creating that folder for user's at logon, which solves the issue with the error.

How can I keep Adobe Reader from closing 30 secs after I open it? Windows Vista

My Adobe Reader closes after 30 seconds or so of being opened. I've been making changes to some of my windows settings in an effort to reduce risk of viruses and malware, etc. I don't know why it affected the time Adobe is allowed to stay open and so don't know how to fix the problem. How can I fix this?

Three things to try:
Using Windows Explorer navigate to C:\Program Files (x86)\Adobe\Reader 11.0\Reader, then double-click on Eula.exe and accept the license agreement
Can you open Adobe Reader by itself? If so, try disabling Protected Mode [Edit | Preferences | Security (Enhanced)].
It could even be a malware issue; see http://helpx.adobe.com/acrobat/kb/reader-core-dll-error.html

Adobe Reader closes quickly

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