Adobe Reader closes itself automatically

Question

I am using Windows 8.1, Word 2010 and Adobe Reader X. Any time a Word document is opene at the same time the Adobe reader closes itself automatically once the mouse cursor hits the Reader document. What can I do?

Answer 1

Hi,
I would say you are definitely coming up against memory restrictions. There are a couple of posts by John Brinkman that I would recommend.
First I would look at why the form is 6Mb and see if you can reduce this down. For example, select fonts that are already in Reader (like Myriad Pro) and then deselect Embed Fonts in the File > Form Properties > Save Options. Also do not embed images into the form. See:
http://blogs.adobe.com/formfeed/2010/02/big_and_complex_forms.html.
http://blogs.adobe.com/formfeed/2010/09/xdp-size-matters.html.
http://blogs.adobe.com/formfeed/2009/11/linked_vs_embedded_template_im.html.
Next look at your script. You mention loops, so check is your script efficient. For example, use xfa.resolveNodes() once outside of the loop, instead of xfa.resolveNode() inside the loop. Make sure that variables are declared. See:
http://blogs.adobe.com/formfeed/2011/10/script-performance-exercise.html.
http://assure.ly/kUP02y.
Also check for any script that you have in events that fire frequently, like layout:ready event and comment these out. See.
http://assure.ly/nB0Bvz.
The dataset seems very large at 2Mb. Does this include image data? It may be that the user is interacting with the form, while it is still trying to process the XML and the loops.
Hope that helps,
Niall