Adobe Reader error msg

My friend has Windows XP Professional and he installed Adobe Reader X (10.0.1). All went good exept when he tried to open the attachment the following error came up " There was an error opening this document. This file cannot be found" Has anybody got some idea why this happened?

if you're using windows, click the start button>control panel>uninstall programs> and check for adobe acrobat and adobe reader.  don't uninstall anything if you find it.
but if you find no acrobat/reader run the cleaner (Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs) and then try and install adobe reader.

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