Adobe reader for PC using Sony PRS T3--Can not sign in/read books

I bought a Sony PRS T3 that uses Adobe reader for PC(Available from https://ebookstore.sony.com/download)to download pdf books. First to set it up, I installed the software and plugged in the reader. Then I was presented with this screen. Remember I have signed up for two accounts--One sony's e reader store and one adobe account. First I use the sony reader store account as asked:
I use my own email obviously, and then I am presented with a second screen on top of the existing log in screen. I use my Adobe Account here:
After that, I am looped by the same pop up again and again and this keeps on happening despite me putting the right password AND checking the credentials to see if they work on adobe's site(yes they do). I am presented with no errors, just that login pop up again and again:
Please help me solve this problem and the sad part is I am already past the 30 day refund period and I opened the reader today. Thanks in advance.

This is the view of myself and many others... from what I am reading on the forums this app sucks... is horrid... does not work.
I used the Reader Library app since I got my ebook from sony over a year ago never had real bad issures with it till now.. I look for updates and find this one only to have it hang my computer for such long periods of time... i have a quad core desktop with fairly new hardrives and lots of memory , in fact we use it to online game with heavy user apps..
I try to use this new Reader app and it has to be the worst i have tried .. i even tried a few others when i started having such problems with your app. Others run fine. but can not read my DRM books.. truly sad..
Whoever wrote this needs a new job.. never writing software again.
this sounds harsh but you are running away customers ... big time.
or do you think you will keep them cause of your name... Nope.. people will mover to what ever is easiest to use. this is not supposed to be diffucult.. but your company is making it so.
REmember .. KISS is the base of all systems that work and advance.
your original Reader Library program did that it worked and you didn't need a degree to run it.
Someone in your company does need to get this info and get a soultion or you will loose more customers.. I will not recomend this product at this time or until you get it right. I have promoted your products in the past 20+ yrs. but if this is how you treat loyalty for get us.

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