Adobe Story memory leak
I am running Adobe Story online in Windows 7 Ultimate, 64-bit, using the application on my desktop. In the Task Manager, the Memory for Adobe Story constantly increases. At the moment it's 160,000 KB and climbing. If I leave it open for any length of time, all functions in it slow way down, apparently the result of what appears to be a memory leak.
Jeff Sengstack
Adobe, can you hear me?
Not guaranteed when posting here. Try below instead.
https://www.adobe.com/cfusion/mmform/index.cfm?name=wishform
Having said that, this is not a problem I see on any of the four Windows machines I work on. And it's not a problem commonly reported here. So my inclination is to suggest that something may be funky with your install.
Similar Messages
-
Adobe AIR memory leak loading SWFs
I was plagued by a memory leak that would crash my application after a few hours. The application had worked fine in the past but now was having issues and I thought it might have to do with using newer SDK's.
In the end I discovered that if I loaded external swf that had been compiled in debug mode, they would not clear completely on unload and cause a memory leak.
Compiling in release mode fixed the issue. Spent 3 days trying to figure it out.Any chance you can check that out with the latest AIR?
Either way, it sounds like a bug, please report it at http://bugbase.adobe.com/ and then report the bug number here.
If you're able to provide a reproducable case that would really increase the chance that we can do something about it.
Thanks,
roymeo -
Hello everyone,
I am a windows xp home user with the lates flash player installed.
I been noticing some were memory usage when i use the adobe air flash player. Im not sure if anyone els notice this problem,
but when ever i launch a software called streamdesk. my memory suddenly jumps to 1.10 gb of memory. but,when i restart my computer my memory is back to normal. is anyone els seeing this problem? if so,we to report it to adobe air so they can fix it...Adobe, can you hear me?
Not guaranteed when posting here. Try below instead.
https://www.adobe.com/cfusion/mmform/index.cfm?name=wishform
Having said that, this is not a problem I see on any of the four Windows machines I work on. And it's not a problem commonly reported here. So my inclination is to suggest that something may be funky with your install. -
Memory Leak Issue for Adobe Access iOS API
Hi,
We are trying to develop an iOS app (with ARC enabled) using Adobe Acces API 4.0 and we have identified that the function [drmManager createDRMSession] has memory leak.
DRMSESSION = [drmManager createDRMSession:METADATA playlist:PLAYLIST error:nil complete:^() {}];
We are using:
DRMSESSION -> weak
METADATA ->strong (as need to share within object)
PLAYLIST ->strong (as need to share within object)
After calling this function, the object is unable to dealloc and most of the leaking object related to networking (such as CFNetwork...)
Is this a known issue for the Adobe Access iOS API or we are missing some key steps.
Any suggestions is appreciated. Thanks in advance.ans0600, sorry about that, I read Hiroshi's forward too quickly. I've done a little digging and have come up with two work-arounds:
Create a file with ARC disabled to translate the returned object to be an autorelease
declare the returned DRMSession as __unsafe_unretained and use CFRelease, as noted on stackexchange
In the future we may change this method to return an autoreleased object to avoid this issue. Let us know if you have any further questions! -
Memory Leak in Adobe Premiere CC on Windows
I installed Premiere CC on Windows 7 ( Intel Core i7-3770K [email protected] GHz, 16GB RAM). Software has a serious memory leak. After less than hour working on a very simple project (no rendering, no effects) memory usage reached 15 GB, at which point Premiere stopped responding. After closing and reopening software memory usage again started to increase. I was testing it by just scrubbing over timeline, no editing, memory usage still slowly crept-up. I called Adobe technical support, they tried to tell me, that this is normal. Right! It is normal to be forced to close and reopen application every hour? I do not think so. I have Premiere CC also installed on my MAC Book Pro, checked memory usage on much bigger project, it was steady, not creeping up, using beween 1 and 2 GB. I checked forums for this problem, there are several posts, but have not found any response from Adobe regarding this.
Update:
Tonight I continued working on same small project, within 2 hours I had to shut down Premiere 3 times. I also limited in setting memory Premier can use, that did not make any difference, usage by Premiere went to maximum - total 16 GB with about 2 GB taken by system and other stuff running. I am monitoring memory usage on resource monitor. Used Physical memory went 100 %, Commit Charge about 60%. This so far happened three times in a row.
Adobe, can you hear me?
Milan
Message was edited by: milan-to
Message was edited by: milan-toAdobe, can you hear me?
Not guaranteed when posting here. Try below instead.
https://www.adobe.com/cfusion/mmform/index.cfm?name=wishform
Having said that, this is not a problem I see on any of the four Windows machines I work on. And it's not a problem commonly reported here. So my inclination is to suggest that something may be funky with your install. -
Memory Leak Problem at Adobe LiveCycle Server 9.0
Hi All,
We want to upgrade our system to 9.0. During the performance test we have found memory Leak problem at ALS 9.0. I explain the detailed problematic issue below. Is there any body who has any suggest?
We have Adobe Livecycle ES2 9.0 SP2 installed on WAS 6.1. But also WAS on Windows Server 2008 R2. We call java web services from .Net Web service for generating PDFs.
On Java side “com/adobe/internal/pdftoolkit/services/javascript/GibsonMemoryTracking” class is causing Memory Leak problem at server.
Our .Net Codes. I copied below. First we generate PDF then we convert this pdf to static pdf.
First We call the GeneratePDF function.
public static bool GeneratePdf(Document document, byte[] pdfTemplate)
try
//Create a FormDataIntegrationService object and set authentication values
FormDataIntegrationService formDataIntegrationClient = new FormDataIntegrationService();
formDataIntegrationClient.Credentials = new System.Net.NetworkCredential(Settings.ALCUserName, Settings.ALCPassword);
//Import XDP XML data into an XFA PDF document
ALCFormDataIntegrationService.BLOB inXMLData = new ALCFormDataIntegrationService.BLOB();
//Populate the BLOB object
inXMLData.binaryData = System.Text.Encoding.UTF8.GetBytes(document.XmlData);
//Create a BLOB that represents the input PDF form
ALCFormDataIntegrationService.BLOB inPDFForm = new ALCFormDataIntegrationService.BLOB();
inPDFForm.binaryData = pdfTemplate;
//Import data into the PDF form
ALCFormDataIntegrationService.BLOB results = formDataIntegrationClient.importData(inPDFForm, inXMLData);
document.PdfData = results.binaryData;
Utility.Log("GeneratePdf", "Pdf generated successfully.", LogLevel.Info);
return true;
catch (Exception ex)
document.ReturnCode = "22";
document.ReturnMsg = "Exception on generating the pdf";
Utility.Log("GeneratePdf", "Exception: " + ex.Message, LogLevel.Error);
return false;
Then We call the ConvertPDF function.
public static bool ConvertPdf(Document document)
try
//Create a OutputServiceService object
OutputServiceService outputClient = new OutputServiceService();
outputClient.Credentials = new System.Net.NetworkCredential(Settings.ALCUserName, Settings.ALCPassword);
//Create a BLOB object
ALCOutputService.BLOB inData = new ALCOutputService.BLOB();
//Populate the BLOB object
inData.binaryData = document.PdfData;
//Set rendering run-time options
RenderOptionsSpec renderOptions = new RenderOptionsSpec();
renderOptions.cacheEnabled = true;
//Create a non-interactive PDF document
ALCOutputService.BLOB results = outputClient.transformPDF(inData, TransformationFormat.PDF, PDFARevisionNumber.Revision_1, false, null, PDFAConformance.B, false);
document.PdfData = results.binaryData;
Utility.Log("ConvertPdf", "Pdf converted successfully.", LogLevel.Info);
return true;
catch (Exception ex)
document.ReturnCode = "22";
document.ReturnMsg = "Exception on converting dynamic pdf to static pdf";
Utility.Log("ConvertPdf", "Exception: " + ex.Message, LogLevel.Error);
return false;
Our System Configuration:
Expiry date: Never Version: 9.0.0.0,
GM Patch Version: SP2
Service Pack Version: unknown
ADOBE® LIVECYCLE® PDF Generator ES2
9.0.0.0
SP2
ADOBE® LIVECYCLE® Reader Extensions ES2
9.0.0.0
SP2
ADOBE® LIVECYCLE® Output ES2
9.0.0.0
SP2
We changed some configuration which is suggested by Adobe. But this change does not solve our problem.
Changed Configurations via ADMINUI
Memory Leak Problem which is viewed via wily tool:Hi Mahir,
Can you attach the results of this performance test where we can see how GibsonMemoryTracking class is causing the memory leak issue.
Also do you see any stackTrace in the LiveCycle server logs related to memory / heap when you run this performance test ?
Thanks,
Simer -
There seems to be a private byte memory leak with Adobe Reader 8.0.0 and 8.1.2 (tested both) when you try to print a PDF document. If you monitor the private bytes usage of the AcroRD32.exe with perfmon and then try to print you will see the memory usage jump and it does not come back down after the print job. In fact, it keeps on rising as you keep on sending a new print job. The only way to release the memory is to close the document and reopen it.
>I have more than 700 MB virtual memory.
That's probably not enough for normal operations. A couple of
gigabytes is safer.
There may be a problem, though. This doesn't sound like normal
behaviour. Acrobat may be cacheing text - does the size stop
increasing if you search for something, and find it, on the LAST page?
Aandi Inston -
Memory leak on latest Adobe Reader 8.1.2 Win XP SP2
Dear Adobe Developers,
I have encountered a strange problem. I open a PDF file of size about 16.5 MB, I search trough it and then the memory allocated starts steadily growing until it fills out the entire RAM and the virtual memory as well. Strange thing is this only happens after I perform a search through the file; if I don't do it, all stays within normal. I was wondering if it is not a memory leak of some kind? I use Adobe Reader 8.1.2 on Win XP with Service Pack 2 on Celeron 1.7 GHZ, 256 DDR RAM, 320 GB HDD ect .. Normally the RAM occupied by the OS itself is only about 100 MB so there are ~150MB left free. But they seem not to be enough even when we add to them the virtual memory.
Greetings,
Georgi Popov, BG>I have more than 700 MB virtual memory.
That's probably not enough for normal operations. A couple of
gigabytes is safer.
There may be a problem, though. This doesn't sound like normal
behaviour. Acrobat may be cacheing text - does the size stop
increasing if you search for something, and find it, on the LAST page?
Aandi Inston -
Memory Leaks Unresponsive Mouse
2009 8 core Mac Pro w/ 24 GB of RAM, ATI Radeon 4870, and a SeriTek PCIe eSATA card (card only has drives connected when running a manual drive clone). When running Toast 10 or Parallels 9, my RAM will fill up (I use a program called Menu Meters to monitor stuff). This machine worked just fine under OS 10.9 and earlier - no issues like this at all. ClamXAV will also completely fill the RAM up (the meter will be full green, instead of part green, then mostly grey when Toast or Parallels fills it up). I have to use Terminal to purge it so that the machine is usable.
The other thing that happens is that sometimes when the computer wakes up or I am in the middle of doing something, the mouse will still move, but the dock will not pop open and the left button the mouse doesn't respond. The right button will open the right click menu, but will not respond normally at all. I have tried a different Magic Mouse, but the problem is the same.
I thought that it may be a problem with the factory RAM and the Kingston RAM not playing nicely together. So I ran it with just the factory 8 GB and then ran it with the Kingston 16 GB - the problem persists no matter which RAM is installed. All of the RAM also passes the memory tests in Rember and TechTool.
So, I need to find out if someone thinks that maybe the bluetooth module may be going bad causing the mouse issues. I also need to find out what is causing the memory leaks. I followed the steps that someone gave on this site to boot into safe mode, repair permissions, reset PRAM, then reset SMC (or the other way around - I did it like they said to). It did nothing to fix the problem.
I need some guidance here. As I stated early on, the machine worked perfectly with OS 10.9. I have WAY too much software that I use, so doing a completely fresh install is out of the question - I don't have time to reload everything. This problem is annoying and I know that I am not the only one having these issues. Any input will be greatly appreciated. Thanks in advance.Here is the EtreCheck report:
Problem description:
Memory leaks when using Toast 10 or Parallels 9. Mouse also become unresponsive (it will move, but left button does not work and dock will not pop open - mouse problem happens independent of the RAM being filled up - different mouse was tried with same result).
EtreCheck version: 2.1.5 (108)
Report generated January 9, 2015 at 9:20:59 PM MST
Click the [Support] links for help with non-Apple products.
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Hardware Information: ℹ️
Mac Pro (Early 2009) (Verified)
Mac Pro - model: MacPro4,1
2 2.26 GHz Quad-Core Intel Xeon CPU: 8-core
24 GB RAM Upgradeable
DIMM 1
4 GB DDR3 ECC 1066 MHz ok
DIMM 2
4 GB DDR3 ECC 1066 MHz ok
DIMM 3
2 GB DDR3 ECC 1066 MHz ok
DIMM 4
2 GB DDR3 ECC 1066 MHz ok
DIMM 5
4 GB DDR3 ECC 1066 MHz ok
DIMM 6
4 GB DDR3 ECC 1066 MHz ok
DIMM 7
2 GB DDR3 ECC 1066 MHz ok
DIMM 8
2 GB DDR3 ECC 1066 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en2: 802.11 a/b/g/n
Video Information: ℹ️
ATI Radeon HD 4870 - VRAM: 512 MB
AL2216W 1680 x 1050 @ 60 Hz
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: 2:4:35
Disk Information: ℹ️
HL-DT-ST BD-RE WH12LS39
HL-DT-ST DVDRAM GH24NS90
SAMSUNG HD103SJ disk1 : (1 TB)
EFI (disk1s1) <not mounted> : 210 MB
OS 10.10.1 (disk1s2) / : 999.35 GB (410.30 GB free)
Recovery HD (disk1s3) <not mounted> [Recovery]: 650 MB
SAMSUNG HD103SJ disk2 : (1 TB)
EFI (disk2s1) <not mounted> : 210 MB
Extra Storage (disk2s2) /Volumes/Extra Storage : 999.86 GB (554.20 GB free)
SAMSUNG HD103SJ disk3 : (1 TB)
EFI (disk3s1) <not mounted> : 210 MB
Extra Storage 2 - Scratch (disk3s2) /Volumes/Extra Storage 2 - Scratch : 999.86 GB (39.54 GB free)
WDC WD5001AALS-00LWTA0 disk0 : (500.11 GB)
EFI (disk0s1) <not mounted> : 210 MB
BOOTCAMP (disk0s2) /Volumes/BOOTCAMP : 499.90 GB (275.71 GB free)
USB Information: ℹ️
Shuttle Technology Inc. E-USB Bridge
Sony C6606
Apple, Inc. Keyboard Hub
Apple Inc. Apple Keyboard
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Firewire Information: ℹ️
Apple Computer, Inc. iSight 200mbit - 400mbit max
Gatekeeper: ℹ️
Anywhere
Kernel Extensions: ℹ️
/Applications/Hotspot Shield.app
[not loaded] com.anchorfree.tun (1.0) [Support]
/Applications/Parallels Desktop.app
[not loaded] com.parallels.kext.hidhook (9.0 24251.1052177) [Support]
[not loaded] com.parallels.kext.hypervisor (9.0 24251.1052177) [Support]
[not loaded] com.parallels.kext.netbridge (9.0 24251.1052177) [Support]
[not loaded] com.parallels.kext.usbconnect (9.0 24251.1052177) [Support]
[not loaded] com.parallels.kext.vnic (9.0 24251.1052177) [Support]
/Applications/TechTool Deluxe.app
[not loaded] com.micromat.iokit.ttpatadriver (5.0.0) [Support]
[not loaded] com.micromat.iokit.ttpfwdriver (5.0.0) [Support]
/Applications/TechTool Protogo/Protogo Applications/TechTool Pro 7.app
[not loaded] com.micromat.driver.spdKernel (1 - SDK 10.8) [Support]
[not loaded] com.micromat.driver.spdKernel-10-8 (1 - SDK 10.8) [Support]
/Applications/Temperature Monitor 4.94/Temperature Monitor 4.94.app
[not loaded] com.bresink.driver.BRESINKx86Monitoring (8.0) [Support]
/Applications/Toast 11 Titanium/Spin Doctor.app
[not loaded] com.hzsystems.terminus.driver (4) [Support]
/Applications/Toast 7 Titanium/Toast Titanium.app
[not loaded] com.roxio.TDIXController (1.6) [Support]
/Library/Extensions
[loaded] at.obdev.nke.LittleSnitch (4216 - SDK 10.8) [Support]
/System/Library/Extensions
[loaded] com.SiliconImage.driver.Si3132 (1.2.5) [Support]
[not loaded] com.devguru.driver.SamsungComposite (1.2.63 - SDK 10.6) [Support]
[not loaded] com.microsoft.driver.MicrosoftMouse (8.2) [Support]
[not loaded] com.roxio.BluRaySupport (1.1.6) [Support]
/System/Library/Extensions/MicrosoftMouse.kext/Contents/PlugIns
[not loaded] com.microsoft.driver.MicrosoftMouseBluetooth (8.2) [Support]
[not loaded] com.microsoft.driver.MicrosoftMouseUSB (8.2) [Support]
/System/Library/Extensions/ssuddrv.kext/Contents/PlugIns
[not loaded] com.devguru.driver.SamsungACMControl (1.2.63 - SDK 10.6) [Support]
[not loaded] com.devguru.driver.SamsungACMData (1.2.63 - SDK 10.6) [Support]
[not loaded] com.devguru.driver.SamsungMTP (1.2.63 - SDK 10.5) [Support]
[not loaded] com.devguru.driver.SamsungSerial (1.2.63 - SDK 10.6) [Support]
Startup Items: ℹ️
HP IO: Path: /Library/StartupItems/HP IO
SiCoreService: Path: /Library/StartupItems/SiCoreService
Startup items are obsolete in OS X Yosemite
Launch Agents: ℹ️
[running] at.obdev.LittleSnitchUIAgent.plist [Support]
[loaded] com.coupons.coupond.plist [Support]
[running] com.micromat.TechToolProAgent.plist [Support]
[loaded] com.oracle.java.Java-Updater.plist [Support]
[invalid?] com.parallels.mobile.prl_deskctl_agent.launchagent.plist [Support]
[invalid?] com.parallels.mobile.startgui.launchagent.plist [Support]
[not loaded] com.teamviewer.teamviewer.plist [Support]
[not loaded] com.teamviewer.teamviewer_desktop.plist [Support]
Launch Daemons: ℹ️
[running] at.obdev.littlesnitchd.plist [Support]
[loaded] com.adobe.fpsaud.plist [Support]
[loaded] com.bombich.ccc.plist [Support]
[loaded] com.hp.lightscribe.plist [Support]
[running] com.micromat.TechToolProDaemon.plist [Support]
[loaded] com.microsoft.office.licensing.helper.plist [Support]
[loaded] com.oracle.java.Helper-Tool.plist [Support]
[invalid?] com.parallels.mobile.dispatcher.launchdaemon.plist [Support]
[failed] com.parallels.mobile.kextloader.launchdaemon.plist [Support] [Details]
[not loaded] com.teamviewer.teamviewer_service.plist [Support]
User Launch Agents: ℹ️
[loaded] com.facebook.videochat.[redacted].plist [Support]
[loaded] com.google.keystone.agent.plist [Support]
[running] com.nchsoftware.expressinvoice.agent.plist [Support]
[loaded] uk.co.markallan.clamxav.clamscan.plist [Support]
[loaded] uk.co.markallan.clamxav.freshclam.plist [Support]
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
SMARTReporter Application (/Applications/SMARTReporter/SMARTReporter.app)
BetterSnapTool Application (/Applications/BetterSnapTool.app)
smcFanControl Application (/Applications/smcfancontrol_2_2_2/smcFanControl.app)
Android File Transfer Agent Application (/Users/[redacted]/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app)
Internet Plug-ins: ℹ️
JavaAppletPlugin: Version: Java 8 Update 25 Check version
FlashPlayer-10.6: Version: 16.0.0.235 - SDK 10.6 [Support]
Default Browser: Version: 600 - SDK 10.10
AdobePDFViewerNPAPI: Version: 11.0.06 - SDK 10.6 [Support]
CouponPrinter-FireFox_v2: Version: 5.0.3 - SDK 10.6 [Support]
AdobePDFViewer: Version: 11.0.06 - SDK 10.6 [Support]
Flash Player: Version: 16.0.0.235 - SDK 10.6 [Support]
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.4.6 - SDK 10.6 [Support]
iPhotoPhotocast: Version: 7.0 - SDK 10.8
Safari Extensions: ℹ️
AdBlock [Installed]
F.B. Purity - Cleans Up Facebook [Installed]
OpenIE [Installed]
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Déjà Vu [Support]
Flash Player [Support]
FUSE for OS X (OSXFUSE) [Support]
Java [Support]
MacFUSE [Support]
MenuMeters [Support]
Microsoft Mouse [Support]
MouseLocator [Support]
NTFS-3G [Support]
TechTool Protection [Support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
48% plugin-container
39% fontd
6% firefox
5% WindowServer
4% bluetoothaudiod
Top Processes by Memory: ℹ️
928 MB firefox
412 MB plugin-container
258 MB mds_stores
180 MB iTunes
129 MB Finder
Virtual Memory Information: ℹ️
19.38 GB Free RAM
3.11 GB Active RAM
1.88 GB Inactive RAM
1.38 GB Wired RAM
2.40 GB Page-ins
0 B Page-outs
Diagnostics Information: ℹ️
Jan 9, 2015, 07:16:57 PM Self test - passed
Jan 8, 2015, 11:37:48 AM /Library/Logs/DiagnosticReports/ClamXav_2015-01-08-113748_[redacted].cpu_resour ce.diag [Details]
Jan 8, 2015, 11:21:46 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Preview_2015-01-08-112146_[red acted].crash -
HTTPService + XML Load + Memory Leak
Hi all....
I have noticed a memory leak in my application. This leak was
not apparent when the application was completed some months back
which is what left me a little confused as all I have done since
was upgrade to Flex 3 and possibly updated / changed my Flash
player.
I think I have found the cause to this problem (below) but am
not 100% sure that it is the "actual" problem or any reasons to
back my thoughts up, so have listed what I have checked / tried
along the way (maybe I have missed something)....
My Discovery Process:
I started profiling my application but did not find anything
out of the ordinary. I did a code walk-through double checking I
had cleaned up after myself, removing and even nulling all items
etc but still to now success - the leak is still there.
I have profiled the app in the profiler for reasonably long
periods of time.
All the classes etc being used within the app are consistent
in size and instance amount and there is no sign of any apparent
leak.
I am using a HTTPService that is loading XML data which I am
refreshing every 5 seconds. On this 5 second data refresh some
class instances are incremented but are restored to the expected
amount after a GC has occurred. The GC seems to take longer, the
longer the app is running, therefore more and more instances are
being added to the app, but when the GC eventually runs it "seems"
to clear these instances to the expected amount.
After scratching my head for a while I decided to make a copy
of my application, rip everything out, and focus in my data load,
where I found a problem!
I have now just a HTTPService that loads an XML file every 5
seconds, and this is all I currently have in the app (as I ripped
the rest of the code out), e.g:
Code:
<mx:Application xmlns:mx="
http://www.adobe.com/2006/mxml"
....... creationComplete="initApp()" >
<mx:HTTPService
id="httpServiceResults"
url="
http://myIP:myPort/myRoot/myXML.cfm"
resultFormat="e4x"
result="httpResultHandler(event)" />
<script....... >
private var timerPulse:Timer;
private function initApp():void
httpServiceResults.send();
timerPulse = new Timer(5000, 0);
private function httpResultHandler(event:ResultEvent):void
timerPulse.start();
timerPulse.addEventListener(TimerEvent.TIMER, timerRefresh);
public function timerRefresh(eventObj:TimerEvent):void
timerPulse.stop();
timerPulse.removeEventListener(TimerEvent.TIMER,
timerRefresh);
timerPulse.reset();
httpServiceResults.send();
</script>
</mx:Application>
This is pretty much the code I am currently using and it
leaks.
I ran and monitored this in both the profiler and the
activity / task manager, and after running the app for 1800 seconds
(30 min) in the profiler, the memory size grew from 50mg to 165mg
just sending the HTTPService.
I tried loading the service in multiple ways including in AS
rather than MXML creating new instances of it each time, resetting
it, nulling it etc... but nothing prevented this memory increase.
I then tried to load the XML using different methods such as
using the URLRequest and URLLoader which again caused a memory
leak.
What still confuses me is that this leak did not exist in the
previous version and not a great deal has changed since then apart
from upgrading to Flex 3 and possibly upgrading my Flash payer
(which I believe is a possible cause)
After looking into this issue a bit more deeply, I read a few
blogs / forums and other people are experiencing the same problems
- even with a lot bigger leaks in some cases all when reloading
large sets of XML data into Flex - however, I as of yet found no
solution to this leak - people with a similar problem believe it is
not due to a memory leak more a GC error, and others pointing
towards the Flash Player itself that is leaking - I don't really
know.
Findings so far during investigation of this issue:
* App leaks for both HTTPService and ULRRequest / URLLoader
methods
* App only leaks when calling a data loader
* The size of the leak seems to depend on the size of the
XML being loaded
* The size of the leak also seems to be affected by the
applications heaviness - the greater seems to enhance the leak
An interesting factor I have noticed is that if I copy the
XML from my "myXML.cfm" that I link to in my HTTPService and copy
the contents of the file into my own XML file stored within the
Flex project root itself: ""myXML.xml"" the leak disappears... like
it seems to link when loading the XML over a network, however as my
network knowledge is not great I am not sure what to make of this -
any ideas???
Could the connection to the XML document cause leaks??? is
there anything else that could cause this leak??? have I something
in my code sample that could cause this leak??? or could any of the
other things I have mentioed cause this leak???
Any help / ideas would be greatly appreciated.
Thanks,
Jon.I also observed heavy memory leak from using httpservice with
XML data. I am using Flex3 builder under Linux. My Flex application
polls httpservice every 10 seconds. The reply is a short XML
message less than 100 bytes. This simple polling will consume 30+
MB of memory every hour. I leave it idling for several hours and it
took 200 MB of memory. No sign of garbage collection at all. -
Memory leak in Flash with Win7, IE9, 64bit
I have been having an issue for quite some time on 2 different computers. Both of them are Windows 7 64bit and use IE9.
Generally I have 1 - 5 tabs open in IE at any given time. Usually one of them is a tab for Yahoo Mail. Other tabs are related to whatever I may be searching for or doing at that time, so pretty varied. Throughout the day at random times I will begin to get a grey icon for anywhere on some tabs where there is supposed to be a flash video (like the ad in the right side of the Yahoo Mail tab)... When it happens I can open Task Manager in windows and I notice that 1 or two "iexplore.exe *32" processes have memory consumed in excess of 600,000K. When I end those processes I am again able to see any flash videos that need to be viewed.
If I leave Task Manager open throughout the day I can see the memory consumption increase on various tabs until I cannot see any more flash videos or even open new tabs in IE until I end those processes. Further, the memory does not get released if I just close the tabs in IE, but I must either end the specific process or close all tabs in IE so that IE is completely unloaded.
I have since uninstalled the Flash player and the issue has gone away. I can re-install the flash player and the issue returns. Can you please help? This has been a huge annoyance and I had hoped that it would be fixed sooner or later. Unfortunately it has not been fixed and has finally prompted me to post something....First, I just wanted to follow up on this thread and let you guys know that we'll continue to look into it. I also want to clarify some player behavior, and provide tips for helping to identify a defect that we can take action on.
Whenever you refresh/reload a tab, the browser should signal to us that our process is being destroyed, at which point we would release all of our resources and shut down. SergeStone's comment above makes it sound like this might not be happening in a particular case. I'm going to build out a few tests this week to explore this in more detail, and I'll follow up with results.
Also, it's worth discussing the difference between memory consumption and memory leaks. Flash Player is designed to consume a percentage of your available memory. If you have a 32-bit machine with 2GB of RAM, we're going to consume a lot less memory than a 64-bit system with 16GB of RAM.
Not all Flash content is authored well. If the ActionScript developer is continuously loading objects into their SWF and never releasing them (a slide-show is a good simplistic example), you'll see a steady usage increase as each new object loads in. You should also see that evenutally, our automatic Garbage Collection process will kick in. Memory will peak out, and then you'll see a short CPU spike as we look at all of the available objects and cull as many unused ones as possible, consumed memory will dip down significantly (as long as we can cull stuff), and then start growing again until the next time GC kicks in. We tend to do this judiciously, as poorly-timed GC can cause games to stutter if it happens when lots of things are moving around on the display and you don't have a lot of available CPU.
If it's our bug, it should be straightforward to fix, and I can follow up to this thread with a beta build for you guys to evaluate once we have one available. In the meantime, it would be interesting to know if you're seeing the problem on our current Beta builds (which is where we would do the work).
Here's a link to the latest Beta download:
http://labs.adobe.com/downloads/flashplayer11-5.html
Also, the simplest example is the most actionable. If you can find a situation where a site in a single tab reproduces the problem, that's a quick and easy thing to deal with. If the repro case involves opening seven tabs and waiting six hours, someone needs to repeat that over and over, until they can isolate what content experiences the problem and then iterate a bunch more with a debugger attached to try and isolate the root cause. The more complicated the content, the more difficult that is.
Secondly, I wanted to offer some actionable suggestions that you could use now to work around this issue.
Try Firefox or Chrome. Both of these browsers run Flash Player as a separate process.
For those of you using Performance Monitor and other tools to measure, you can directly observe the resources used by Flash Player
For the folks concerned about Bookmarks synchronization, both Firefox and Chrome provide native bookmark syncing and import from IE mechanisms.
Xmarks is a really nice, free utility that provides cross-browser, cross-platform bookmark synchronization.
Thanks,
Jeromie Clark -
Hi All,
I had posted this query to couple of other groups ..I am still struglling with this issue..Hope someone will help me out here
I have very basic application which uses DataSerives over RTMP channel to populate dataGrid , I have not used any user defined component.
This application has got LOAD data and Remove data Button just to simulate the actual application
What happens , when I click on LOAD data , It loads the data from server(JBOSS) then I Remove all the data and force the GC to run
If I continuously keep loading and removing the data , memory goes up every time and after some times It reaches to threshold and finally crashes the Browser.
In actual application as soon as user logs in a dedicated DS destination is created..
private function createDestination(destName:String):void{
var remoteService:RemoteObject = new RemoteObject("DestinationManager");
remoteService.addEventListener(ResultEvent.RESULT, resultHandler,false,0,true);
var operation:AbstractOperation = remoteService.getOperation("createDestination");
operation.send(destName);
var cs:ChannelSet = new ChannelSet();
var rtmpChannel:RTMPChannel = ServerConfig.getChannel("my-rtmp") as RTMPChannel;
cs.addChannel(rtmpChannel);
tradeService = new DataService() ;
tradeService.destination=destName;
tradeService.channelSet = cs;
Now when user hits on Load data button to load the trade data ...
public function loadData():void
var remoteService:RemoteObject = new RemoteObject("filterRemoteVO");
var operation:AbstractOperation = remoteService.getOperation("loadData");
tradeService.fill(tradeCollection);
operation.send(rowData.text ,GUIID);
tradeList.dataProvider = tradeCollection;
Remove Data hit I clean all the resource and released collection :-
public function removeAll():void{
if(tradeList.dataProvider){
tradeCollection.source = new Array();
tradeList.dataProvider.source = new Array();
tradeList.dataProvider = null;
tradeService.release();
tradeService.releaseCollection(tradeCollection);
tradeService.channelSet.disconnectAll();
tradeService.disconnect();
tradeService.logout();
System.gc();
Except these 3 function I don't have any code which could cause memory leak.
I m using
LCDS 2.5
Flex 3.0
JBoss4.2
Please see the mxml file below , If possible please have a look at it , I might not be using dataSerice API correctly.
I have been trying to solve this leak for last two week , I really need help from you guys.
My client has already evaluating other contemporary technology because of this memory issue.
I have also created scalled down war file which can be deployed on any java application server.
Any help will greatly be appreciated
Regards,
Dam
######################## MXML##########################
<?xml version="1.0" encoding="utf-8"?>
<mx:Application xmlns:mx="http://www.adobe.com/2006/mxml" layout="absolute"
creationComplete="init();" height="100%" width="100%"
>
<mx:Script >
<![CDATA[
import mx.containers.GridRow;
import mx.utils.Base64Decoder;
import mx.utils.StringUtil;
import mx.events.CollectionEvent;
import mx.formatters.Formatter;
import mx.events.ResizeEvent;
import mx.controls.DataGrid;
import mx.effects.Fade;
import mx.events.DataGridEvent;
import mx.utils.ObjectUtil;
import mx.events.ScrollEvent;
import mx.formatters.DateFormatter;
import mx.events.ListEvent;
import mx.data.mxml.DataService;
import mx.messaging.config.ServerConfig;
import mx.messaging.channels.RTMPChannel;
import mx.messaging.ChannelSet;
import mx.rpc.AbstractOperation;
import mx.rpc.remoting.RemoteObject;
import mx.collections.ArrayCollection;
import mx.controls.Alert;
import mx.rpc.events.ResultEvent;
import mx.messaging.messages.*;
import mx.messaging.events.*;
import mx.controls.Alert;
private var GUIID:String;
private var lastRollOverIndex:Number;
public var tradeService:DataService=null;
public var tradeCollection:ArrayCollection = new ArrayCollection();
public var flag:Boolean = false;
private function init():void {
var guiId:String ="TEST";
createDestination(GUIID);
public function getData():void{
// memory.text =""+ ((System.totalMemory / 1024)/1024);
public function releaseDataServices():void {
// tradeService.fill(null);
tradeService.release();
// tradeService.releaseCollection(tradeCollection);
tradeService.channelSet.disconnectAll();
tradeService.disconnect();
tradeService.logout();
//tradeService.dataStore = null;
/*Function for creating destination*/
private function createDestination(destName:String):void{
var remoteService:RemoteObject = new RemoteObject("DestinationManager");
remoteService.addEventListener(ResultEvent.RESULT, resultHandler,false,0,true);
var operation:AbstractOperation = remoteService.getOperation("createDestination");
operation.send(destName);
var cs:ChannelSet = new ChannelSet();
var rtmpChannel:RTMPChannel = ServerConfig.getChannel("my-rtmp") as RTMPChannel;
cs.addChannel(rtmpChannel);
tradeService = new DataService() ;
tradeService.destination=destName;
tradeService.channelSet = cs;
//This function calls dataservice fill method depending on wheather destination is created or not
private function resultHandler(event:ResultEvent):void{
//call data service as destination is created successfully
var status:Boolean = event.result as Boolean
// Alert.show("status="+status);
if(status){
getData();
else{
//TODO report error to MATS app
public function removeAll():void{
if(tradeList.dataProvider){
tradeCollection.source = new Array();
tradeList.dataProvider.source = new Array();
tradeList.dataProvider = null;
tradeService.release();
// tradeService.releaseCollection(tradeCollection);
tradeService.channelSet.disconnectAll();
tradeService.disconnect();
tradeService.logout();
System.gc();
public function loadData():void
var remoteService:RemoteObject = new RemoteObject("filterRemoteVO");
var operation:AbstractOperation = remoteService.getOperation("loadData");
tradeService.fill(tradeCollection);
operation.send(rowData.text ,GUIID);
tradeList.dataProvider = tradeCollection;
]]>
</mx:Script>
<mx:DataGrid id="tradeList"
initialize="tradeList.dataProvider = tradeCollection" horizontalScrollPolicy="auto"
height="659" x="0" y="84">
<mx:columns>
<mx:DataGridColumn headerText="Security Description" dataField="securityDesc"
/>
<mx:DataGridColumn headerText="B/S" dataField="transactionType"
/>
<mx:DataGridColumn headerText="Amount" dataField="amount"
/>
<mx:DataGridColumn headerText="Price Text" dataField="priceText"
/>
<mx:DataGridColumn headerText="Counterparty" dataField="counterParty"
/>
<mx:DataGridColumn headerText="Trade Date" dataField="tradeDate"
/>
<mx:DataGridColumn headerText="Settle Date" dataField="settleDate"
/>
<mx:DataGridColumn headerText="Trade Status" dataField="tradeStatusId"
/>
<mx:DataGridColumn headerText="Trader" dataField="trader"
/>
<mx:DataGridColumn headerText="Salesperson" dataField="salesperson"
/>
<mx:DataGridColumn headerText="Ticket Number" dataField="tradeNumber"
/>
<mx:DataGridColumn headerText="Entry Date" dataField="tradeTime"
/>
<mx:DataGridColumn headerText="Cancel Date" dataField="cancelDate"
/>
<mx:DataGridColumn headerText="Cancel Time" dataField="cancelTime"
/>
</mx:columns>
</mx:DataGrid >
<mx:Grid x="149" y="23" width="995">
<mx:GridRow width="100%" height="100%">
<mx:GridItem width="100%" height="100%">
<mx:Label text="Enter No of obejcts" width="111"/>
</mx:GridItem>
<mx:GridItem width="100%" height="100%">
<mx:TextInput name="row" id="rowData" width="97"/>
</mx:GridItem>
<mx:GridItem width="100%" height="100%">
<mx:Button label="Load Data" click='loadData()'/>
</mx:GridItem>
<mx:GridItem width="100%" height="100%">
<mx:Button label="removeAll" click='removeAll()'/>
</mx:GridItem>
<mx:GridItem width="100%" height="100%">
<mx:Label text="Total Memory"/>
</mx:GridItem>
<mx:GridItem width="100%" height="100%">
<mx:TextInput text="Total Memory" id="memory" width="97"/>
</mx:GridItem>
<mx:GridItem width="100%" height="100%">
<mx:Label text="Grid Row Count"/>
</mx:GridItem>
<mx:GridItem width="100%" height="100%">
<mx:TextInput name="GridRowCountN" id="GridRowCount" width="97"/>
</mx:GridItem>
</mx:GridRow>
</mx:Grid>
</mx:Application>Hi Natasha,
Sorry for late reply.
I tried your suggestion but It did not help to release memory. Actully,this app contains only one event handler which is for remote method call , I dont think this could cause any memory leak.
Profiling session reveals that It is the issue of DataService class.I dont know How do I convince Adobe to investigate this issue.
Regards,
Dharmendra -
Memory Leak Issue With Win7 64 bit and Youtube.
I have a Win7 64 bit using IE9 with version 11.4.402.265 installed. 4 MB installed.
Whenever I go to Youtube or Liveleak, and watch videos, over time it uses up to 4gigs of my memory! Even if I close the window, it does not free up the memory until I Ctrl/Alt/Delete and shut down the window(s).
I normally only keep open 1-2 windows. Google toolbar is about the only thing installed. I can open 5 and more tabs, but as long as the site does not use flash, I don't have issues and each window usually uses under 200k memory watching them in task manager.
When I go to open and watch a youtube video, it slowly climbs to 200k and within an hour, I can be at 2 gigs or more memory and up to 4 gigs within 2 hours (or sometimes much sooner). Closing the window does not release the memory until I end task on it and then after a minute or so, the memory seems to clear and everything is back to normal.
I searched the forums and seems lots of users, report memory leaks, some using yahoo toolbar installed, which is not my case. I do use yahoo as my e-mail address, no idea if that is related or not. I had the same issue when I had the prior Flash version installed, this has been going on for months. Right now having only this window open, using 129, 192 memory. If I open one more window (using the 64 or 32 bit browser) and start youtube, the memory in that window keeps climbing about 50-100kb a second, so it adds up quickly. I have kaspersky running in the background and that is about it other then my nvida driver setup.
Really frustrating that so many people here and across the internet have reported this. I did have IE8 a few weeks ago and still had the same issue, upgraded to IE9 to see if that helped.
Interesting side note, if I pause a video, it slows way down on the memory leak, but still rises at a slower pace. I don't know if this is an IE thing or Flash. I have had this setup since 2009 and don't recall having issues with IE7. I use Youtube so much as a teaching instrument as a music teacher, so constantly have lessons going on it.
Thanks and hope someone has come up with something. I also build computers and have done some programming, so I could modify a file if needed with clear instructions.This could be similar to bug https://bugbase.adobe.com/index.cfm?event=bug&id=3334814
-
Hi,
In one of our apps, we've a need to continuously load new
data (using Loadvars) every x seconds from the server. However, I
seem to be having a memory leak issue when doing the same. Consider
the following skeletal code:
var myVars:LoadVars = new LoadVars();
myVars.onHTTPStatus = function(httpStatus) {
this.httpStatus = httpStatus;
myVars.onLoad = function(success:Boolean){
//trace("Data loaded: " + success);
var int:Number = setInterval(loadData,2000);
function loadData(){
myVars.load("
http://server/RealTime/ISv3.asp?UpperLimit=100&lowerLimit=0");
stop();
Here, I'm loading the data from an ASP page every 2 seconds
in the same LoadVars object. Now, when I run this movie continuosly
for a few hours, there's a huge increase in memory usage of this
movie. Using the profiler, I've made sure that the memory is
increasing for the Flash movie and not InetInfo or any other
process/thread.
Now, here we do not have anything else in the movie (no
visuals, no calculations etc.) and more over we're re-using the
same LoadVars object to reload data. Any pointers as to what we
could be doing wrong? Any help would be greatly appreciated.You might try setting it up with two LoadVars and using
sendAndLoad. And
also you have no guarantee your call has finished before your
trying again.
You could use a simple boolean to only call the asp after the
prior call has
finished.
var mySender:LoadVars = new LoadVars();
var myReceiver:LoadVars = new LoadVars();
var doneLoading = true;
mySender.onHTTPStatus = function(httpStatus) {
this.httpStatus = httpStatus;
myReceiver.onLoad = function(success:Boolean){
doneLoading = true;
//trace("Data loaded: " + success);
function loadData(){
if(doneLoading){
doneLoading = false;
mySender.upperLimit = 100;
mySender.lowerLimit = 0;
mySender.sendAndLoad("
http://server/RealTime/ISv3.asp",
myReceiver);
var int:Number = setInterval(loadData, 2000);
stop();
Dave -
Head Developer
http://www.blurredistinction.com
Adobe Community Expert
http://www.adobe.com/communities/experts/ -
Memory leak in FormatUtils.formatTimeStatus()
hello smp developers,
i find memory leak in
FormatUtils.formatTimeStatus()
after every call, in memory stay 4 String, 1 Object, 1 Function and 1 Vector.<String>
after recreate local function to external, memory leak gone
and maybe performance issue in ScrubBar.as, for scrubBarLiveOnlyTrack and scrubBarLiveOnlyInactiveTrack
every frame it create 50 BitmapData and 50 Rectangle, even if live track not showing
after change it on "new Sprite()" in configure function, create 50 BitmapData and 50 Rectangle gone
all found in last version of smp
ps bugbase not working anymore http://bugs.adobe.com/jira/browse/ST? I get "PERMISSION VIOLATION"
thx,
mikethanks Silviu
i create two bugs
https://bugbase.adobe.com/index.cfm?event=bug&id=3341143
https://bugbase.adobe.com/index.cfm?event=bug&id=3341146
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