Adobe Story will not download or update

The title says it all. On Mac OSX 10.9

try a different browser and/or a different wired connection.

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    Hi there.
    Thank you very much for your quick reply, it's really appreciated.
    No need to apologize, I actually found the phrase "If your iPad ever craps the bed" amusing under the circumstances
    I checked the list of installed apps like you suggested (Settings>General>Usage>Storage>Show all apps) but this problem app is not in the list. I have also swiped down on the home screen to search for it, but again it does not show.
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  • Adobe Story Will Not Update

    Hello.
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    Thank you but, since I did that when I try to sign in it says "ERROR: Sorry, your Story free subscription does not allow access to this application. Please upgrade your subscription." Then my options below are cancel or upgrade now.  I don't want to upgrade. And I still don't know if my script is still there or not. A lot of times I've had to work on it offline. Even though I saved it, has it been deleted? Please tell me it hasn't been. I log on to my account on the adobe sight and all my work is gone. Same with the app version.
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