Ads keep popping up, saying I have an extension called 'None Extension'. I looked for it in add-ons under extensions and plug-ins but I didn't find it.

I looked for an add-on I supposedly have on Firefox called 'None Extension' with no luck. Ad's continue popping up all the time, saying they're powered by this extension. Google won't show me anything about it either and I didn't find it under extensions or plug-ins in add-ons but I didn't find it. What should I do?

You can check for recently installed suspicious or unknown extensions.
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
You can do a malware check with several malware scanning programs on the Windows computer. 
Please scan with all programs because each program detects different malware. 
All these programs have free versions.
Make sure that you update each program to get the latest version of their databases before doing a scan.
*Malwarebytes' Anti-Malware: http://www.malwarebytes.org/mbam.php
*AdwCleaner: http://www.bleepingcomputer.com/download/adwcleaner/ http://www.softpedia.com/get/Antivirus/Removal-Tools/AdwCleaner.shtml
*SuperAntispyware: http://www.superantispyware.com/
*Microsoft Safety Scanner: http://www.microsoft.com/security/scanner/en-us/default.aspx
*Windows Defender: Home Page: http://www.microsoft.com/windows/products/winfamily/defender/default.mspx
*Spybot Search & Destroy: http://www.safer-networking.org/en/index.html
*Kasperky Free Security Scan: http://www.kaspersky.com/security-scan
You can also do a check for a rootkit infection with TDSSKiller.
*Anti-rootkit utility TDSSKiller: http://support.kaspersky.com/5350?el=88446
See also:
*"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked

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There is Red Icon at the top bar and it says I have a virus and things keep popping up saying I have a virus and need to do a scan and pay for some sort of software to complete the scan, someone told me that this is a virus in. How do I get rid of it?

There is Red Icon at the top bar and it says I have a virus and things keep popping up saying I have a virus and need to do a scan and pay for some sort of software to complete the scan, someone told me that this is a virus in. How do I get rid of it?

This could well be the notorious Mac Defender - which is an annoying program that tricks you into thinking that your Mac is infected with a virus, when the only infection is Mac Defender itself.
When surfing the web never EVER click on a link that says "Free anti-virus scan" or "Scan now" - they are nearly always scams which will end up infecting your computer. Although Macs are resistant to viruses, they're not resistant to user stupidity.
If you Google "Mac defender" then you'll find plenty of sites with instructions on how to remove this minor nuisance. Take this as a warning that you need to be more careful in your surfing habits.
Bob

On my new 5, I can connect to wi-fi at work. At home, the 5 keeps looking for a connection. I've rebooted and it works, but as soon as I turn it off/on, I lose it

On my new 5, I can connect to wi-fi at work and different locations. When I get home, it tries to connect but isn't successful. I've reset the phone, reset my wi-fi but as soon as I turn my phone off and on, I lose the connection. I can see my wi-fi network on my phone and the 5 wants to connect, but for whatever reason can't. Any suggestions ?

Go to settings>general>reset>reset network settings and do this this normaly fixes this issue.

I have been trying to update my apps on my iphone4 and a message keeps popping up saying "please verify you account" i try to varify my account and it keeps saying that my security code is "invalid" i have the card in my hand and i know its right

i want to update my apps on my iphone4 and when i go to update them a message keeps popping up saying "sign in to varify your acount" i sign in then it takes me to a billing page i put in all of my billing information and it says security code wrong i i have the Mastercard infront of me every time i try to do this and it tells me that i have an "invalid security code"

Might be an address formatting issue with your iTunes account records. See http://support.apple.com/kb/TS1646.

I hav an 8gb iPod iPod touch 4 and according to settings I've got 2.6gb of memory left. However I've tried to download apps which are way smaller than that but it keeps popping up saying not enough memory! Plz explain wats goin on

I hav an 8gb iPod iPod touch 4 and according to settings I've got 2.6gb of memory left. However I've tried to download apps which are way smaller than that but it keeps popping up saying not enough memory! Plz explain wats goin on

Top download and install apps you need space available on the iPod equal to about three time the file download size. If you download more than one app at a time you need about three times the total file download size available so it is better if short on storage to purchase one at a time.

I just recently got an iPod touch 5 and it won't let me download apps. It says they are free but when I install it , it keeps popping up saying before purchasing I must tap continue to verify my purchase something like that. Idk what to do. !!!!!

I just recently got an iPod touch 5 and it won't let me download apps. It says they are free but when I install it , it keeps popping up saying before purchasing I must tap continue to verify my purchase something like that. Idk what to do. !!!!!

Yes. You can set the payment method to "None" once you log into iTunes on your PC/Mac. I have it set up this way.

Running OX 10.7.4 and can't open iPhoto 9.0 window keeps popping up saying to update software then when try to update it says software is up to date

Running OX 10.7.4 and can't open iPhoto 9.0 window keeps popping up saying to update software then when try to update it says software is up to date

What version of iPhoto do you have (9.0 is the original version from a couple of years ago - you should be way past that - at least 9.1 - probably 9.2 - maybe 9.3)
Download the 9.1 update and install - http://support.apple.com/kb/DL1322
LN

HT5858 I can't update apps on my iphone 5. theirs an old apple ID. That I don't have the pass word. I've created a new apple ID. but the old one keeps popping up. I have it on the Itunes on the phone but the old one keeps comming up and asking for a pass

I can't update apps on my iphone 5. theirs an old apple ID. That I don't have the pass word. I've created a new apple ID. but the old one keeps popping up. I have it on the Itunes on the phone but the old one keeps comming up and asking for a pass word.

Apps are permanently tied to the Apple ID used to purchase them. You will have to delete the apps from the phone and re-purchase them using your Apple ID.

HT1338 i have apps to be updated but when i try to update them a message pops out saying "You have updates for other accounts, please sigh in with the other id". Can some one help me how can i still update the same with the new apple id ive created.

i have apps to be updated but when i try to update them a message pops out saying "You have updates for other accounts, please sigh in with the other id". Can some one help me how can i still update the same with the new apple id ive created. As i dont have the access to the earlier id anymore.

You cannot. The apps are assigned to that Apple ID and there is nothing you can do to change that. You could choose to download them again with the new Apple ID, any paid apps will need to be purchased again.
Hope that helps.

I cannot download an app from the app store, it keeps loading until it says "You have already purchased this app so it will be downloaded no at no additional charge", and then it prompt for password and I input it after which nothing happens.

I cannot download an app from the app store, it keeps loading until it says "You have already purchased this app so it will be downloaded no at no additional charge", and then it prompt for password and I input it after which nothing happens.
I know my icloud has record of my installing this app before, but that was the first install that was failed during that time some other apps also keeps loading without respond whey they updated itself, and this app didn't install before I restart the device. But I don't see this app on my device after I restarted the device so it should have been installed on my device. It seems icloud has created some kind of dead loop that makes it not able to get the correct status about this app on my device.
I have no problem install this app on my other device (iPad) with the same account, but just fail on my iPhone. And it just fine installing other apps...... What happened !!?? @@
Please help !!!

Someone help! I dont know how to do this and please put the words into an easy way to understand because im young...

When i click on my external hard drive the screen goes dark and a msg pops up saying i have to shut down my computer by holding the power button and then restart it. when i do that i get the same result every time. it worked perfectly last night..

when i click on my external hard drive the screen goes dark and a msg pops up saying i have to shut down my computer by holding the power button and then restart it. when i do that i get the same result every time. it worked perfectly last night..

These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Ifou don't see any reports listed, but you know there was a panic, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.
In the Console window, select
DIAGNOSTIC AND USAGE INFORMATION ▹ System Diagnostic Reports
(not Diagnostic and Usage Messages) from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar.
There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of reports. A panic report has a name that begins with "Kernel" and ends in ".panic". Select the most recent one. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot.
If you don't see any reports listed, but you know there was a panic, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.
In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
Please don’t post other kinds of diagnostic report.
I know the report is long, maybe several hundred lines. Please post all of it anyway.

HT201412 A window keeps popping up saying password is incorrect, how do I change it?

A window keeps popping up saying password is incorrect, how do I change it?

Password to what? Icloud/apple id/ exchange?

HT1657 I have downloaded movies to rent before. Now I tried rented and it keeps popping up that I have to be on Wifi...(which I am connected to) not a cellular connection. I am not on a cellular connection. What is wrong?

I have downloaded movies to rent recently on my iPad . I tried to download a movie today and a message keeps popping up that I have to be on a Wifi connection, not a cellular connection. I am connected to our Wifi. So I do not know how to download...it will not allow me to.

Make sure itunes is updated to the latest version.
Unable to update or restore
http://support.apple.com/kb/HT1808?viewlocale=en_US
Try a different usb cable, try a different usb port, disable any security or anti virus software. Try a different computer.

When i open firefox, a window pops up saying i have either opened or closed another window in firefox even tho nothing else is opened... how can I get it to sto

When I open Firefox, a window pops up saying I have either opened or closed another window in Firefox even tho I haven't and nothing else is opened. I have to close that window to continue. How canI get it to stop?

Are you using the Default Theme? ''If not, switch to the Default Theme.''
If it isn't a problem with a 3rd party Theme, try the Firefox SafeMode. 
''A troubleshooting mode, which disables most other Add-ons.''
# You can open the Firefox 4.0 SafeMode by holding the '''Shft''' key when you use the Firefox desktop or Start menu shortcut.
# Or use the Help menu item, click on '''Restart with Add-ons Disabled...''' while Firefox is running. 
''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before using the Firefox shortcut (without the Shft key) to open it again.''
If it is good in the Firefox SafeMode, your problem is probably caused by an extension, and you need to figure out which one. 
http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+themes

I have a pop up saying i have a virus. I dont feel comfortable buying a antivirus on here. What should I do?

I have a pop up saying I have a virus. I don't feel uncomfortable buying anti-virus on here.
What should I do?

It's fake, read this thread https://discussions.apple.com/message/3411773#3411773

Ads keep popping up, saying I have an extension called 'None Extension'. I looked for it in add-ons under extensions and plug-ins but I didn't find it.

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