"Advanced Settings" missing! (Verizon Wireless)

The "Advanced Settings" option in BIS is missing... I'm not sure if this is an issue with just Verizon or what? It's missing in the regular desktop browser version and the mobile version. Verizon didn't know what was going on and referred me to BlackBerry.
Side Note: I have the $29.99 "Email and Web for BlackBerry."
Thanks for the help!
Solved!
Go to Solution.

BBsingh wrote:
you will only see that option primarily for POP/IMAP/OWA accounts, not for gmail/yahoo/godaddy/blackberry addres, as these are on instant delivery with BB, so you dont get to modify anything.
I just noticed that "Advanced Options" disappeared from the BIS page last week. The option has been there since I bought the phone a year ago. It was available for my Gmail account (which is IMAP), as recently as a month ago when I checked last, that I'm positive of.

Similar Messages

Advanced Settings to Improve Wireless Range (Fragmentation, RTS, and beacon interval)

I've got a WPA wireless network set up that utilizes a total of 4 WRT54GL routers as access points (on channels 1, 6, and 11 [the two APs furthest from each other both utilize 11). Each AP generally supports about 5 clients at a time (though sometimes as high as 10).
Generally, everything is working, but the clients furthest from the access points occasionally lose their connections, and some users have reported periods when they are completely unable to obtain an IP. I am virtually certain that this is based on poor signal strength resulting from distance from the APs and/or RF interference from other APs in the building. I have done everything possible to improve signal strength by router placement, optimizing channel usage based upon RF surveys, and upgrading to high-gain omnis.
This leaves nothing to do apart from tweaking the advanced wireless settings to marginally improve problems related to weak signal and/or RF interference, so I've been reading everything I can find on these boards and elsewhere about changing Fragmentation Threshold, RTS threshold, and beacon interval. However, I'm left with the following questions.
1) There seems to be disagreement about Fragmentation threshold and RTS threshold settings. Some (including the Linksys Technical Troubleshooting Wizard) recommend that both be set to 2304. I have also seen people insist that Fragmentation be set to 2306 and RTS to 2304. A few recommend 2306 for both thresholds, and some advise 2306 for Fragmentation and 2307 for RTS (though by my limited understanding, it simply disables RTS when the value is higher than the fragmentation threshold value). Which of these settings is best? And more importantly, WHY is it the best? Generally, I understand what the settings do, but I am reluctant to change them when there doesn't seem to be a consensus about exactly what they should be.
2) With respect to beacon interval, I've seen both 75ms and 50ms recommmended to replace the default of 100ms. For a network of my size (4 APs, averaging 5 users each), will increasing the number of beacons (and hence the RF traffic even when the network is idle) pose a problem? Also, I'm a little less clear as to how this would improve connectivity.
Since these settings will affect all users, I want to make sure that I'm using settings that will be beneficial on the whole. The last thing I want to do is inadvertantly make things worse, and since I can't test things directly from the standpoint of each user, I was hoping that someone could explain to me in greater detail what settings I should try and, more importantly, why.
Thank you for your help!

I changed my Beacon, RTS, and Frag values to the above values and now I'm unable to connect to the wireless network anymore. I tried to match the RTS and Fragmentation settings in my wireless utility (Hawking Wireless - RT73) to the new values, but I can't connect anymore. I didn't see anywhere i could change the Beacon number in the utility, but I wonder if that is my problem... Any ideas?
I have no internet, no network connection. I can connect to other networks in range, but even though the network with these altered Beacon/RTS/Frag values is detected, I cannot connect to it. I can send packets but all received packs fail. (CRC Fail, I think)
I can't get back into the web setup for the router, so is there anything I could do from my end? Find an adapter that lets me configure the Beacon setting?

Unable to print return label from Verizon Wireless Website due to Pop-Up Blocker Settings

I contacted a customer service representative via chat on the Verizon Wireless website on January 27, 2014 regarding the purchase of a Verizon 4G LTE USB Modem-UML 295. He assured me that if I purchased the device, I would be able to return it within 14 days without any obligation to pay for the device or commit to a two year contract. After that assurance, I ordered the device. I received the device via FedEx on January 30, 2014 and there was no return label included in the package.
On February 6, 2014, 10 days after the order was placed, I attempted to print a return label to return the device. After my first attempt to print a return label did not work, I used the option on the web page to print a second return label. After the second attempt to print a return label was unsuccessful, I found that my pop up blocker on my web browser was preventing the print screen from opening. After I turned off my pop up blocker, I attempted to find an option to print a return label a third time, however, there was no option to print a third label.
I contacted customer service via chat on February 7, 2014 and they were not able to provide me with a return label or disconnect the service. The representative told me to contact customer service via phone. I spoke with “Karen” at the phone number that he provided. Karen instructed me to attempt to go to a local Verizon Dealer to get a return label. She also told me that she would mail me a return label; that she was unable to email me a return label or assist me in printing a new return label on the website; and she expressed her concern that I may miss the 14 day return window because she had to mail the return label to me. Furthermore, she told me that the only way to disconnect service on the device was to return it and that she was only able to “suspend” service at this time. This conflicts the language on the customer receipt that states, “you MUST contact Customer Service if you want to disconnect service. Your wireless service and related access CHARGES WILL CONTINUE until the time you contact Customer Service to disconnect service."
So far, my attempts to return the device have been frustrated by mechanisms provided by the company to do so. I contacted my local Verizon authorized Radio Shack in Grangeville, Idaho and the next closest Verizon Authorized Dealer 70 miles away in Lewiston, Idaho and neither were able to provide me with a return label because they are not Corporate Verizon Wireless stores. I will continue to attempt to find a way to return the device within the 14 day window, but intend this to serve as notice of my attempts to comply with the contract provisions.
I look forward to a expeditious and equitable resolution to this situation and hope to continue to be a loyal customer to the Verizon Wireless company.

This is a customer to customer forum, not going to alert Verizon wireless here.
However get yourself to a UPS or FedEx store location and you pay for the return shipment back to Verizon wireless out of your own pocket
However you need to get the return address before you can send it back. Call Verizon 1-800-922-0204 to get the address or even try Google to see if it matches what they told you.
Insure the item at the most you can afford. Keep your receipt and track it constantly.
Do a Overnight delivery otherwise Verizon will claim its been after 14 days and then you are in big do do.
They will make you pay fees etc. so do this quickly. Its well worth the money.
Good Luck

HT201436 how to send a direct voicemail to an IPHONE from a Galaxy S III on Verizon wireless?

I can not send a direct voicemail using Promt 2 to send a message from my Galaxy SIII to an Iphone 5 or 4. Is there something I can do with my phone or should the iphone recepient do something with their phone so that direct voicemail can be achieved?
Both phones are on Verizon wireless. I tried to research this online. There is no information available at all! I called Verzon Wireless support, they did not know why. CAN ANY ONE HELP ME figure this out?
Thanks in advance for any help.
Alex

Try calling into your voice ail instead of using the Visual Voicemail. You can call in by dialing *86. Then you'll need to listen to the prompts. It used to be possible to send messages to other VZW users that way but I haven't done it in forever.

Verizon Wireless iPhone 4 FAQ

Frequently Asked Questions:
Two models available:
Apple® - iPhone® 4 16GB Mobile Phone (Verizon Wireless) - Black
Apple® - iPhone® 4 32GB Mobile Phone (Verizon Wireless) - Black
When was the Verizon Wireless iPhone 4 made available at Best Buy®?
Thursday, February 10th, 2011.
What is the pricing for the Verizon Wireless iPhone 4 at Best Buy®?
$199 for the 16GB model and $299 for the 32GB model. A two-year agreement is required with a new activation or qualified upgrade.
Full retail price is $699.99 for the 16GB model and $799.99 for the 32GB model.
Verizon is not offering an early upgrade promotion.
Was there a pre-order available for the Verizon Wireless iPhone 4 at Best Buy®?
No. Units were sold on a first come, first served basis. No reservations were accepted.
What plans are available with the Verizon Wireless iPhone 4?
Standard Verizon Wireless plans. All iPhone 4 subscribers on Verizon Wireless will be required to subscribe to a $29.99 monthly unlimited data plan.
Is the Verizon Wireless iPhone 4 available for ordering on BestBuy.com?
In store pickup orders are accepted on BestBuy.com.
How do I know if I qualify for the discounted pricing if I am an existing customer wanting to upgrade?
Existing Verizon Wireless customers may check their eligibility here: http://www.bestbuymobile.com/upgradechecker
If I have existing iOS software applications from an iPhone or iPad, can I sync them with the Verizon Wireless iPhone 4?
Yes, you may use iTunes to sync as normal.
Can I use my existing iPhone from AT&T on a Verizon Wireless account?
No, the two phone versions use different cellular technology to communicate with the network.
Can I keep my phone number from another wireless network?
Yes, check the number portability here: http://bbym.us/VZWPort
Accessories:
There are subtle differences in the design of the Verizon Wireless iPhone 4 due to an antenna redesign. Therefore, existing iPhone 4 accessories may not fit the new design. Accessories available for the iPhone 4 in our stores will be labeled accordingly. Please see a Best Buy Mobile associate for details.
Will my existing power and data cables for the iPhone 4 remain the same?
Yes, this has not changed.
Will my existing screen protector or screen protectors made for the AT&T iPhone 4 work with the Verizon Wireless version?
Yes, the screen dimensions have not changed.
Will my existing case or cases made for the AT&T iPhone 4 work with the Verizon Wireless version?
It might attach but will not be an exact fit. We will have cases available for the Verizon Wireless iPhone 4.
New accessories that will fit all versions of iPhone 4:
2023379
Griffin Technology - Elan Form Shell for
Apple iPhone 4 (Verizon Wireless) - Graphite
1974688
Rocketfish™ Mobile - Soft Gel Case for
Apple® iPhone® 4 (Verizon Wireless) - Black
Existing accessories that will fit all versions of iPhone 4:
1288863
iFrogz - Luxe Case and Ozone Earbud
Headphones for Apple® iPhone® 4 - Red/Black
1288845
iFrogz - Luxe Case and Ozone Earbud Headphones for Apple® iPhone® 4 -
Red/Black
1039355
iFrogz - Case For Apple iPhone 4 - Red/Black
1040147
iFrogz - Case For Apple iPhone 4 - Blue/Black
1288854
iFrogz - Luxe Case and Ozone Earbud Headphones for Apple® iPhone® 4 -
Pink/Silver
1258523
iFrogz - Luxe Lean Phase Case for Apple® iPhone® 4 - Clear/Slate
1258587
iFrogz - Luxe Lean Phase Case for Apple® iPhone® 4 - Clear/Mulberry
1258541
iFrogz - Luxe Lean Phase Case for Apple® iPhone® 4 - Clear/Azure
1258514
iFrogz - Luxe Lean Phase Case for Apple® iPhone® 4 - Clear/Lime
1155475
Incase - Slider Case for Apple® iPhone® 4 -
Black
1155439
Incase - Slider Case for Apple® iPhone® 4 - White
1155615
Incase - Slider Case for Apple® iPhone® 4 - Gunmetal
1155679
Incase - Slider Case for Apple® iPhone® 4 - Dark Mauve
1155402
Incase - Slider Case for Apple® iPhone® 4 - Grape
1155457
Incase - Slider Case for Apple® iPhone® 4 - Ink
1155466
Incase - Slider Case for Apple® iPhone® 4 - Blueberry
For all cases that fit the Verizon iPhone 4, click here.
Apple, the Apple logo, iPhone, and Multi-Touch are trademarks of
Apple Inc. TM & © 2010 Apple Inc. All rights reserved. BEST BUY, the
BEST BUY logo, the tag design plus the BEST BUY MOBILE logo are
trademarks of Best Buy Enterprise Service, Inc. TM and © 2010 Apple Inc.
All rights reserved.
The iPhone 4 on Verizon Wireless retails for $199 for 16GB model and $299 for the 32GB model with a new or qualified upgrade with two-year agreement.
Jacob|Web Planner | Best Buy® Corporate

I am not a techy, but I am usually able to describe to the support people the exact conditions under which errors occur. Why this issue that we are both having, as common as it is (do a search and you will see it everywhere), is not common knowledge is beyond me.
To review my situation: If I was hooked to a Wi-Fi connection, I had no problem receiving or sending emails from my Time Warner account. Once I disabled the Wi-Fi switch on iPhone (as if I were out of range, traveling) and tried to send a message with my TW email account, I got the error message that it "could not identify" the server and then the email would go to my outbox.
I think I have found the answer after about an hour on the phone: a call to Time Warner who eventually urged me to call Verizon about outgoing server settings, a call to Verizon who told me that the problem was with TW and their settings, a call again to Time Warner, and finally I received a call from Verizon tech support to make sure I got my answer from Time Warner! The short answer is: Time Warner has an issue/limitation (Perhaps with the 3G network?)
*The second call to TW revealed what Verizon support suspected....YOU NEED TO BE ON A WI-FI TO SEND EMAILS VIA TW. No problem ever receiving--just sending.* I hope this sheds some more light on your situation. Not a major deal for me, (I'll probably use a gmail account), but it is good to know WHY something does not work. All parties were helpful and patient at least.

Verizon Wireless is About to Cost Me a Home!!!!!!!!!

This is EXTREMELY frustrating and I'm about to lose the home I really want to buy.
I applied for a mortgage this month (January 2014) and that's when I realized there's collections activity on all 3 credit bureaus with Verizon that I already paid. These collections are affecting my loan approval and now my mortgage loan is on hold. I have a bid on a house that I'm about to lose because Verizon's recovery department can't get their act together and is giving me the runaround. I PAID THIS ACCOUNT LAST SUMMER.
Last summer, I had a balance outstanding with Verizon on a couple subaccounts. I called recovery and they said I had a balance of $643.19. I paid this full amount about a week after the phone call (all documented).
When I discovered the collections on my credit bureaus. I immediately checked my bank account dating back to last summer and it shows the payment POSTED clearly saying "Verizon Wireless Bill Pay" etc.... I called recovery the next day after being transferred 3 times and wait times totaling 43 minutes while I'm at work. I explain my long story to the rep and she asked me to fax in the bank statement that shows it cleared and she said they'll call me within 48 hours (this was last week. I faxed it immediately and also attached a blank check to show it's my account (accounts numbers match).
Of course I didn't get a call back so I called them on Friday to get an update because the realtor, the mortgage lender, the seller and myself are all waiting on this. There are no updates and the rep asked me to call back Monday. This is after I had to explain to whole entire story again. After explaining the story each time, the rep always tries to fix it even though I adamantly tell them they can't fit it and just to check the notes and give me an update.
Fast forward to Thursday and two more phone calls, two more times of explaining the story to new reps, two more supervisors, I STILL haven't had a resolution yet. Now they're asking for my full credit card number to search the payment. WHY SHOULD I GIVE MY CREDIT CARD NUMBER AGAIN WHEN THIS IS NOT MY MISTAKE AND IS VERIZON'S MISTAKE????? I made the payment, it says it clearly on my bank statement, my bank will back me up on this!! I'm about to lose the home I want to purchase because Verizon lost my payment! I want this escalated to someone that CAN help with a sense of urgency since nobody else seems to care that Verizon's mistake is about to cost me a home. The rep told me to email the "Contact Us" link on the website. Are you kidding???? THat's how I escalate to someone higher up? To email a general email address that thousands of other customers are emailing?? Unacceptable....
I have been given 3 days to get this cleared up or I lose the bid on the home. If that happens, this WILL become news. If they cannot locate my payment after over a week, I don't think they will and I will lose this house. Even if I lose it and apply for another home, these collections WILL still show on my credit bureau and I'm still screwed over by Verizon. Desperate cry for help online...is there ANYONE that can actually help or did I just waste a week and lose a home? If this remains on my credit report and I can't get a mortgage, then this WILL go viral online and make news. It's only fair I get it credited and it gets removed from my credit report. I've sent in a bank statement, a screenshot, a blank check showing matching account numbers and now they want my credit card number. This is completely unacceptable and people need to be aware of this...

http://www.ftc.gov/enforcement/rules/rulemaking-regulatory-reform-proceedings/fair-debt-collection-practices-act-text
First off the non payment to verizon was indeed correct. You admit this in your post.
Secondly, correct information even if paid in full will stay on your credit report for 7-10 years. Any subsequent posting to the trade line will again make it show longer. Read the link it is the law.
Your state of residence may have credit reporting laws similar to the Federal Law.
A mortgage lender can in most cases overlook certain debts that have been paid. It varies from lender to lender. I know a couple that had a electric company bill posted on his credit report, not a big invoice just $90 the electric company never sent the invoice after they moved or the post office did not forward it. In any case the bank only needed a letter from the creditor stating that the invoice has been paid in full.
They received their mortgage and the credit bureaus show it as paid.
However verizon wireless will not be able to assist you with such documents because of just where and who in this large company can produce the document you need? And they will not remove the information from your three credit bureaus. The information that you were late, or went to collections, or charged off is factual so it will remain.
When we bought our home we had the credit union give us an advanced copy to see where we stood. They even said they would use the report from the best one we liked. Needless to say we have no negative dings so getting mortgage and personal lines of credit are no problem. You have to watch your report very carefully and often.
I know that is no comfort to you now. The good part about this is *IF* because of Verizon's not reporting properly or it being in error that could have been fixed, you can get a lawyer and sue for three times the amount of the mortgage you lost due to their error. However if the information is correct be it paid or unpaid the black mark will stand.
Good Luck

How do I contact corporate about Verizon Wireless store scamming me?

Hi all,
On September 8th, I signed up for a MiFi 2-year contract that came along with a free Jetpack device. I specifically told the salesman to tell me about all of the charges in advance, so I wouldn't be surprised when the bill came. He told me it was $80 per month for the plan, plus $18 for tax on the device. Nothing else was mentioned.
I then sign up on the Verizon website and download my Equipment Receipt and my 1st Bill Estimate. Boy was I shocked! They were charging me $260.66, for what I'm still not sure, because NOTHING ADDED UP. It would seem that Verizon cannot even perform simple addition. I also noticed that the receipt said the following (I'll paraphrase):
1. I had 14 days to get out of this mess.
2. They expect me to pay a restocking fee of $35 just for returning their "free" device.
3. I was only entitled to a credit for the activation fee if I cancelled my service within 3 days of signing up.
This was a red flag to me, having wasted my valuable time previously with other irresponsible credit card companies. So I went into the same Verizon Wireless store where I signed up and told them I wanted to return the device and cancel my plan on September 11th, which would entitle me, according to them, to be credited back for the activation fee; the estimated bill says this amount is $35.
They said they would charge me the $35 restocking fee. I told them I thought that was unfair for the following reasons:
1. The device was free;
2. I never agreed to that when I signed up. They just printed it on the receipt after I signed up. The next thing you know, they'll tell me I owe them my next child. How can they just make stuff up after the fact?
So I refused to pay and told them (the manager was there along with 2 other salespeople) I was returning the device. They refused to give me a return receipt, so I left the device there and walked out, filming the whole thing (just me and the device).
In response, the manager said she was going to charge me for everything as if I never came into the store and returned the device.
Now it's September 13th and I received a call from another salesperson at the same store (on Topanga Blvd. in Woodland Hills, CA) saying I left my equipment there and would I like to come in and pick it up or would I like it mailed to me. I explained the situation to him and he STILL INSISTED ON MAILING BACK THE DEVICE TO ME, unless I agreed to come into the store and let them process the return/cancellation the way they wanted, which would mean (according to this salesperson) that not only would they charge me the $35 restocking fee, BUT THEY WOULD ALSO CHARGE ME ANOTHER $35 AS IF I JUST RETURNED THE DEVICE TODAY.
I asked for his supervisor and was told she's not there today. I then asked for the contact info for someone higher up in the chain of command, and was refused.
This is such a scam! I feel sure that someone higher up would understand that they will lose me (and as many people as I can tell this to) as a potential customer over chump change, which is just silly.
I really don't know if the problem is just this store or all of Verizon, but if I can't get this resolved in the next hour or so through this forum (hello, any Verizon reps out there?) I'll just make sure they can never take any more of my money by never considering using Verizon again, both for personal use and at work (I'm in IT and make those types of decisions at work), and convincing as many people as I can not to use them also.
The ball's in your court, Verizon. What will you do?
(receipts attached for your reference)
>>Attachments removed as they contained personal information<<
Message was edited by: Verizon Moderator

Thanks for reaching out to us via the community forum, zeroimpedance. We did have to remove the receipts that you attached since they contained your personal information.
I will reach out to you via Direct Message in order to get more details from you.
I'm pretty sure the 1st bill had the charges that include this month as well as a month in advance as well as the activation fee.
I would recommend going back to the store in order to ensure the service is canceled if that is what you desire. I also recommend you getting a receipt that indicates the service was canceled. Of course, we don't want you to leave so I would prefer to help with the understanding of the bill.
TamaraH_VZW
Follow us on Twitter @VZWSupport

Laptop won't reconnect to home wireless FiOS connection after using Verizon Wireless connection

I have a laptop that I've had connected to my home FiOS Internet connection without problems in the past. Now, when I leave the house and use my Verizon wireless stick to connect to the Internet and then return home the laptop no longer connects to the home wireless network. Any ideas? I've already:
Rebooted the laptop
Rebooted the router
Viewed the settings for the laptop connection on the router info page
Thanks.

xillib wrote:
I have a laptop that I've had connected to my home FiOS Internet connection without problems in the past. Now, when I leave the house and use my Verizon wireless stick to connect to the Internet and then return home the laptop no longer connects to the home wireless network. Any ideas? I've already:
Rebooted the laptop
Rebooted the router
Viewed the settings for the laptop connection on the router info page
Thanks.
Hello,
If your internet connection at home is working fine using a wired connection (using an ethernet cable) to the router and you're only having trouble connecting wirelessly, then I would recheck the network settings on your laptop:
http://www22.verizon.com/support/residential/internet/fiosinternet/networking/setup/addwireless/1265...
The important part of this process is ensuring that you're selecting the right network name (SSID) for your home residential wifi network and entering the corresponding encryption key.
If you need additional help, please call Verizon's Technical Support department at 1-888- 553-1555.

Verizon Wireless lack of respect for customer base!

I have never, ever in my life as a customer of Verizon Wireless been treated with such distain as yesterday! From multiple CSR's to a Manager who flat out told me his hands were tied in his position. From the lack of respect to lack of responsibility! Being a 5 year customer who's $190.00 a month for my own personal line, to be led around blind is disheartening. I am eligible for an upgrade in about 6.5 months. Recently dealing with iOS problems and a rising cell bill made me want to look into the upgrades and what the best options for me be it with Verizon or elsewhere. Wanted insight regarding the Edge program and do some comparing. Too say the least, I did NOT get any of those answers. Even after being escalated to a manager, a day later, I am uninformed and surprised regarding Verizon's lack of respect for their customer base! This morning I tried locating some contacts for upper management for Verizon and haven't been very successful! Does anyone have any contact info to voice my lack of concern within the company before allowing their customer service reps and entry level management to let their core base of customers walk? I would be appreciative!
-RWJ

RSWJ4681,
We do not want to see you go. I can assure you that we truly respect you and value you. What exactly were you looking for information regarding we your reached out to out customer service team? What did the Supervisor advise you that their hands were tied on? Please provide additional details.
LindseyT_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

What are the settings for verizon email on ipad?

what are the settings for verizon email on ipad? have tried everything must be missing something.

Have you looked here?
https://www22.verizon.com/foryourhome/vzrepair/vziha/requestrepair.aspx?CMP=DMC- CVZ_ZZ_ZZ_Z_ZZ_N_X221
Check: What are my email settings

I was decieved by Verizon Wireless and I may have to tell the world!

I too was decieved by Verizon Wireless and have had to pay for a phone we never intended to use for a year now. All they said was, did I agree to the legal mumbo jumbo, which of course I had to or I wouln't have been able to finish the contraction I thought I was signing up for. I've complianed about this every time I've spoken to verizon wireless since then for a year, but they don't care. All they care about is, are they getting more money from me. Well, yes they are, but I am a very unhappy customer and they will soon see how unhappy I actually am. I'm a jounalist and a publisher. And I'm going to take aim at them with the written word if they do not come to their senses and understand that a happy customer is more important than taking money from a customer based on a mis-understanding. Are they legally ok with this? Yes. Are they right about this? N. O. spells no!
If they check the history of the phone in question, which I have brought up with them numerous times, they will see that we indeed have not used it for almost a year now. THEY ARE WRONG IN DOING THIS TO ME AND MY FAMILY. THEY ARE STEALING. ARE THEY LEGALLY COVERED? YES. ARE THEY RIGHT. NO!!!!!
VERIZON WIRELESS. DO THE RIGHT THING AND MAKE GOOD WITH ME.
I am a publisher and I have a blog that has a thousand
unique visitors per week. I've put together a paper that has 145 complaints
that Verizon wireless customers have given me permission to put in the paper as
examples of problems with this company.
I am giving Verizon wireless a chance to make things right
with me before I post the work on my blog. I will also give Verizon wireless a
chance to make good with me on my issue before I publish the work on Amazon's
Kindle and B&N's Nook for customers throughout the world to have FREE
access to download.
VERIZON, DO THE RIGHT THING AND MAKE GOOD WITH ME!!! TIME IS
RUNNING OUT!
You have my information, call me and we can straighten this out.
Please! Pretty Please with sugar on top!!
As for anyone who thinks I'm trying to wriggle out of making a mistake. You are wrong and are commiting libel, since you don't have the facts. THIS IS BETWEEN VERIZON WIRELESS AND ME!
>Add'l info from another new post by the poster has been added to their original post and their latest posts have been deleted. In addition editing occurred to comply with the VZW ToS<
Message was edited by: Verizon Moderator

commonsense101 wrote:
you added a line of service because you cant afford to buy a phone.. and then expect verizon to forgive the contact
is that what i'm understanding here?
That is exactly how I take it, but it seems some important info is missing.

I deleted the pre installed verizon wireless tile on my smart screen on the Nokia icon how do I get it back

I Deleted the pre installed verizon wireless tile on my smart screen on the Nokia icon how do I get it back ?

We can help with this issue Izz. This may have been one of your screen savers. Have you tried to change your display settings? Here is a link with steps for changing the settings on your Nokia Lumia Icon.
KinquanaH_VZW
Follow us on Twitter @vzwsupport

MacBook Pro cannot locate Time Capsule on Verizon Wireless Network

Here's what I have: both my MacBook Pro and my Time Capsule are connected to the same wireless network. (I used the "join an existing wireless network" on the Time Capsule.) But when I go to back up, it says the disk is unavailable. And when I open the Airport Utility, I don't see my Time Capsule. Any ideas?

Welcome to the discussions!
It can be a tricky proposition to configure the Time Capsule (TC) to "join" another wireless network because the settings on the TC and network must match exactly.
Try temporarily connecting an ethernet cable from your computer to the one of the LAN <-> ports on the TC to see if that will allow AirPort Utility to "see" the TC.
If this does not work after a few tries, you'll need to "hard reset" the TC by holding in the reset button until the amber light blinks more quickly. Keep holding a few more seconds and then release.
Open AirPort Utility up and it should find the TC. Try the following setup:
Click Manual Setup
Click the Time Capsule tab below the icons to assign a name, device password and adjust Time Zone settings, etc.
Click the Wireless tab
Wireless Mode = Join a wireless network. If you don't see this choice, hold down the option key on your Mac while you click on the selection box
Wireless Network Name = Exact name of your Verizon wireless network
Wireless Security = Exact same setting that your Verizon router is using. This is where almost all "join" errors occur because the settings don't match exactly. Even when they do, there can sometimes be problems.
Wireless Password = Same password as your Verizon wireless network
Verify Password
Click Update. Close AirPort Utility. The TC should restart in 15-20 seconds and you should have a green light. Log onto your Verizon wireless network and you should be able to "see" the TC now. To confirm, open Macintosh HD and look for the Time Capsule icon under the SHARED heading on the left side of the window.
If the TC is located close to your Verizon router, it is easier (and more reliable) to configure the TC to connect that way, rather than using wireless. You'll still be able to perform backups over your regular Verizon network. Post back if this is an option for you and we can go over this type of setup.

IPhone 4S a mobile operator Verizon Wireless

Good day!
I live in a country of Russia in Moscow. Bought the iPhone 4S hand (not in the store) I was told that it is blocked by the operator Verizon Wireless, I used the Russian services official unlock cellular operator. After unlocking I have a SIM-card of Russian operators. But when I turn the phone, I asked to enter a Billing Zip Code and SSN owner rooms (removed). Contact the owner I have no opportunities. Communicated with the Apple store they said that locks the phone they don't see. Maybe you can help me? Many thanks in advance!
Private info removed as required by the Terms of Service.
Message was edited by: Admin Moderator

Hi Melon12,
Russia sounds fantastic! Congrats on your iPhone 4S purchase. I see that you have put in a lot of work and effort to use your new device. We do not unlock an iPhone 4S for global use unless the device is currently activated on the Verizon Wireless Network. I apologize for any inconvenience and Have a great day!
Thanks,
PamelaF_VZW
Tweet us @vzwsupport

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