After a virus when trying to reinstall Photoshop 6.0, I was told the serial no. on the disk was not
After a virus when trying to reinstall Photoshop 6.0, I was told the serial no. on the disk was not valid. what do I do?
Normally the serial number is not on the disk but is instead on the disk case.
Can you clarify if this is Photoshop 6.0 or is it Photoshop CS6? Photoshop 6 might be too old to have activation support.
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trying to reinstall photoshop elements 9 back on my iMac serial number seams to be ok when i go to hit install it says it already has? but i can't find it anywhere ? just want my photoshop back can anyone help
Steveb79898551 if Photoshop Elements 9 is already installed then what happens when you open it from the Applications folder?
Did you migrate/transfer/copy your installation of Photoshop Elements 9 to this new iMac? -
I bought a new laptop and tried to reinstall Photoshop Elements 11. I saved saved the original packaging and all contents (or so I thought). I can't find the serial number anywhere. Any thoughts on what I can do?
If you originally registered your product the serial number will be stored in your Adobe account. Click the red logo (top left on this web page) sign-in, and then click the Manage Account button. It should be possible to browse your purchase history. You are looking for a 24 digit number commencing 1o57.
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Hi,
My computer crashed. I have a Mac OS X Yosemite. I tried to reinstall photoshop elements 13 with the correct serial number, but got the message that I can only use the serial number o@nce. How can I reinstall this product? !your serial number never expires (unless it's made public and is black-listed).
redemption codes however, do expire. -
Hello,
I have a portable 500gb HD and I use it to put music and other stuff.
Earlier, out of the blue, all of my music from iTunes disappeared, and I tried to put it back by dragging my folder "music" from the external HD to iTunes, but the message "Attempting to copy to the disk Macintosh HD failed. The disk could not be read or written to." appears and nothing happens. Only 40 albums (the same ones every time) go into iTunes before the message appear.
I tried restarting the computer and nothing happened.This sounds more like a hardware issue, possibly a failing drive if you had mysteriously vanishing files and there are problems writing to your drive.. You could get better support on a forum for your Mac model or at lest one for your operating system version. Have you verified the disk with Disk Utility to see what it reports?
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Everytime I try to sync my iPod Touch with updated music from my iTunes library, I get the following error message: The iPod could not be synched because the sync session failed to start.
Please help!Hello easbda,
Thank you for providing the details of the calendar issue you are experiencing with your iPhone. I recommend following the steps in the section titled "Troubleshooting on Microsoft Windows (Microsoft Outlook)" in the following article to assist with syncing your calendar events between your devices:
iCloud: Troubleshooting iCloud Calendar
http://support.apple.com/kb/ts3999
Thank you for using Apple Support Communities.
Best,
Sheila M. -
While trying to activate Acrobat 9 Pro I am told the program can not connect to the server.
I have tries with firewalls on and off and two different ISP (Comcast and Sprint) and receive the same error every time. I am running Window Vista.
i don't think anyone on the forums can offer more than reiterating the info in that message 1 link about your hosts file, making sure you have no antivirus/antimalware/firewall active, making sure you don't have any nanny controls limiting access to certain websites and making sure you're not behind a proxy server.
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Windows 7 crashed after Creative Suite 6 Design and Web Premium completed an update. The only Windows restore point that worked was pre-installation of CS6 software. Now when trying to reinstall I get the 'installer failed to initialize' message. Have tried using the CC Cleaner Tool but nothing works? Any solution please. Was new computer and newly purchased CS6 software downloaded 2 days prior to the upgrade.
make sure you follow all the steps here, Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
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I just had major issues with my Mac and had to get a new logic board. When I got the computer back and tried to reinstall Photoshop- it says error 6. What do I do? It is impossible to get any phone number for adobe.
Try these solutions: Error "Licensing has stopped working" | Mac OS
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I had an issue running Bridge CS6 on my laptop yesterday and after failing to troubleshoot I un-installed it from my system but have yet to find any way to download/reinstall it. I have web design premium and tried uninstalling/reinstalling photoshop and illutsrator as I'd seen bridge was coupled with those but had no luck. Is it possible to download bridge as a stand alone with a web design premium license for cs6
restart your design premium installation, select custom install and you should see options to pick which programs you want to install.
tick bridge and install -
Hi I am getting an update failed message (49) when trying to update photoshop after installing and whenever I start photoshop and try to access the file menu it crashes
Duplicate thread.
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I'm trying to reinstall Photoshop CS4
I'm trying to reinstall Photoshop CS4 after I had a computer repair. I have my key and I downloaded the 2 files on the adobe dl page for CS4, There's a _LS1 file of 1,200 KB and a larger _LS2.7z file of 796M. But when I double-click on the LS1 files, which says it's an application, I get an error message that says I need the 'other file', to download the 'other file' and make sure it's in the same directory. But I do have both LS1 and LS2.7z files in the same directory. Any suggestions? Do I need something to extract the files?
Thanks in advance!
Janethey're not matching files. ie, you have the archive for a different (like the japanese) ps cs4.
retry.
Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5.5, 5 | 1
Contribute: CS5 | CS4, CS3 | 3,2
FrameMaker: 12, 11, 10, 9, 8, 7.2
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'. -
APPCRASH when trying to open photoshop
Has anyone has this sort of error message when trying to open Photoshop CC on their Windows 8 machine after installing?
My version keeps crashing when opening, so not sure what's going on here...some help would be greatly appreciated
Problem signature:
Problem Event Name: APPCRASH
Application Name: Photoshop.exe
Application Version: 15.2.1.257
Application Timestamp: 543dbc5e
Fault Module Name: nvcompiler.dll
Fault Module Version: 8.17.13.604
Fault Module Timestamp: 50352e5c
Exception Code: c0000005
Exception Offset: 00000000004b2084
OS Version: 6.2.9200.2.0.0.768.101Moving the discussion to Photoshop General Discussion.
Thanks,
Atul Saini -
Hi there
I got the following message when trying to install Photoshop CC, "You are running an operating system that Photoshop no longer supports. Refer to the system requirements for a full list of supported platforms."
I use Windows Vista so not sure what I need to do now! Any help would be much appreciated thanks.Photoshop CC only runs on Windows 7 or Windows 8/8.1. Not Vista.
System requirements | Photoshop -
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Hi Jeff,
Here is the screenshot of the window which comes after any attempt to download a trial version. It is in French, it means you have been disconnected, connect to continue.
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