After doing some editing in Lightroom I want to continue the edit in CS 5 but Lightroom is not exporting the edited version, this has not happened before, what am I doing wrong please? anybody

You should be getting an error message that PS CS5 requires a higher version of ACR with two options "render using Lightroom" or "open anyway". You should choose the first option. If you are not seeing the error message then go to your Lightroom prefrences >General Tab> under Prompts> select "Reset all warning dialogs", then try the edit in function again.

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When I attempt to import some regular, commercial CD's, iTunes returns the message "The song names for this CD could not be found online. Do you still want to import the songs?" This has happened for four CD's in a row now, Eagles - Hotel California.

Hi All,
When I attempt to import some regular, commercial CD's, iTunes returns the message "The song names for this CD could not be found online. Do you still want to import the songs?" This has happened for four CD's in a row now. Today, after importing some other CD's in the regular way, all of a sudden, iTunes won't recognize the Eagles - "Hotel California" CD, the Eagles "**** Freezes Over" CD, "The Best of Roy Orbison" or "Milestones" by Miles Davis.
What happened? Anybody know?

We've gotten the same error at the same time. I guess we need to let this play out. In the meantime, I'm gonna update iTunes.

TS2446 my itunes account is locked after i tried to log in. for some reason (this has never happened before) it asked to type in some security question answers such as what is my favorite car and job. and when i answered it, it suddenly locked my account.

my itunes account is locked after i tried to log in. for some reason (this has never happened before) it asked to type in some security question answers such as what is my favorite car and job. and when i answered it, it asked me the question again and when I answered, it locked my account.

Sorry for the typos, I hope my message still gets across!

HT4113 My daughters iPod touch asks for her pass code but when she types it in the cursor does not move or input any characters so,she cannot get into the iPod. This has suddenly happened for no apparent reason

My daughters iPod touch asks for her pass code but when she types it in the cursor does not move or input any characters so,she cannot get into the iPod. This has suddenly happened for no apparent reason, what can we do? Can anyone help please?

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

Some times when I press the home button to read my finger the screen becomes black and it shows the Apple logo, this take a few seconds to get back the screen and this has been happening even 3 or 4 times in a row! What should I do?

Some times when I press the home button to read my finger the screen becomes black and it shows the Apple logo, this take a few seconds to get back the screen and this has been happening even 3 or 4 times in a row!
What should I do?

Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new). Try each of these in order until the issue is resolved.

When I ask siri where a place is (ex: dunkin donuts) she won't say "I found 3 places near you" she won't say anything. It will just show the places. This has been happening since the ios 6 update. Please help

When I ask siri where a place is (ex: dunkin donuts) she won't say "I found 3 places near you" she won't say anything. It will just show the places. This has been happening since the ios 6 update. Please help

When I ask siri where a place is (ex: dunkin donuts) she won't say "I found 3 places near you" she won't say anything. It will just show the places. This has been happening since the ios 6 update. Please help

When I click on my finder to put a new folder on my desktop, it apears on the desktop nut it conatins all the files on my desktop. What I want is a new untitled folder. By the way, this has never happened before, in my many years of using imacs

When I click on my finder to put a new folder on my desktop, it apears on the desktop nut it conatins all the files on my desktop. What I want is a new untitled folder. By the way, this has never happened before, in my many years of using imacs

Are you sure you are choosing "new folder" rather than "new folder window" - new folder results in an empty "untitled" folder on my desktop whereas new folder window shows all my files.

Just after latest upgrade, firefox is performing badly. It will open one or two websites then I get the anti-clockwise rotating arrow, then nothing. This has never happened before. I have re-installed firefox but the same happens. Please help?

Firefox has always worked fast. But after the last upgrade, it has slowed right down. I am running Windows 7 32 bit. Now the first website loads fast; then the next website loads slower; then links gradually slow down until I just see the reverse arrow which never loads up.
I have re-installed Firefox w/out success.
Please help,
Will

Sorry your experience wasn't a plesant one, but most of the issues they work on are hardware in nature, not software.. I'm not taking up for Apple... I'd had my share of run-ins with them as well.
As for your iTunes issue... an EASY solution is to simply tell iTunes that the location you want your tunes stored in is your Public folder. Items in your public folder can be seen and opened by others, so your wife could easily access the files there.
For you, go to your Music folder, find the iTunes folder, and drag it to your public folder.
Next, go to iTuness>Preferences and click on the Advanced tab, then the General Tab, and the first window you see is the iTunes Music Folder Locataion. Click Change, then navigate to the iTunes folder in you Public folder.
Now, next time you purchase a song from the iTunes store, or import songs from a CD, they will be stored in the iTunes folder, in your public folder.
You wife does basically the same thing except she navigates to YOUR public folder, and the iTunes folder inside.
She will have to manually find and import any new songs you add but at least your entire library will be available for her to listen to.
There are other ways of getting the same thing done, but I think this is the easiest.
Quad 2.5 Mac OS X (10.4.6)

Everytime I click on the firefox icon on my desktop it keeps reinstalling Firefox... why does this keep on happening? what did I do wrong?

I have a yahoo_firefox icon on my desk top. When I click on it to go onto the internet it reinstalls firefox every single time first. What did i do wrong or what am I doing wrong? how can I fix this problem?

In my opinion this icon what you mentioned is related to Firefox installer file.

I just downloaded 15 songs, almost half will only play parts of the songs. Some only will play 2 seconds!! How do I fix this? Apple doesn't exactly have a customer service number and I've already paid for my purchases. This has never happened before.

I just downloaded 15 songs to my ipod and only about half will fully play. The others only play a minute or two with some only playing for seconds. I have never had this happen before. There isn't exactly a customer service number for apple so I'm not sure what to do. I'm pretty irritated sonce I've paid for all of them. Please help!!!

I would delete them from your library and then redownload them from the iTunes Store.
Steps/instructions on how to redownload them can be found here:http://support.apple.com/kb/HT2519

I have a new 64bit computer to which I have transferred all my files and re-installed all my programsWhen I try to print a page using Adobe Acrobat 9, Firefox crashes. This has never happened before, and does not happen with other browsers.

I have a new computer. I transferred all my data files and installed my programs. Now, when I try to print a page ti pdf using Adobe Acrobat 9, Firefox crashes, and Adobe hangs up.

Thanks for your reply cor-el. I had never heard of nor seen the pref network.http.max-connections until I read about it in some of the replies in this support forum. People were saying 256 was the old setting and a new setting of 48 would correct my problem. When I followed the instructions to get to - see - and change the setting I discovered that my network.http.max-connections was already set to 48. I never did this. The only way I can think of that this setting was changed is that it happened by an automatic update to my Firefox browser. So, the problem I have was probably happening while this setting was at 48 all along. It is still set at 48 and I am still having the same problem. I will try as you suggest and set it to 30 and see what happens. I'll let you know the results. That's again for your response.

Hi I am experiencing issues with my mac , the colourful spinning ball is appearing all the time, more so when I am trying to view and upload images for editing . This has only happened in the last few weeks. Would really appreciate some advice please .

here is my Etre Report
EtreCheck version: 1.9.11 (43) - report generated 2 June 2014 17:21:48 BST
Hardware Information:
          MacBook Pro (13-inch, Mid 2012)
          MacBook Pro - model: MacBookPro9,2
          1 2.9 GHz Intel Core i7 CPU: 2 cores
          8 GB RAM
Video Information:
          Intel HD Graphics 4000 - VRAM: (null)
System Software:
          OS X 10.9.3 (13D65) - Uptime: 0 days 1:56:33
Disk Information:
          APPLE HDD HTS547575A9E384 disk0 : (750.16 GB)
                    EFI (disk0s1) <not mounted>: 209.7 MB
                    Macintosh HD (disk0s2) / [Startup]: 749.3 GB (266.94 GB free)
                    Recovery HD (disk0s3) <not mounted>: 650 MB
          MATSHITADVD-R   UJ-8A8
USB Information:
          Apple Inc. FaceTime HD Camera (Built-in)
          Apple Inc. Apple Internal Keyboard / Trackpad
          Apple Computer, Inc. IR Receiver
          Apple Inc. BRCM20702 Hub
                    Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information:
          Apple Inc. thunderbolt_bus
Gatekeeper:
          Mac App Store and identified developers
Kernel Extensions:
          [not loaded] com.leapfrog.codeless.kext (2) Support
          [not loaded] com.leapfrog.driver.LfConnectDriver (1.9.8 - SDK 10.8) Support
Launch Daemons:
          [loaded] com.adobe.fpsaud.plist Support
          [loaded] com.adobe.SwitchBoard.plist Support
          [loaded] com.leapfrog.connect.authdaemon.plist Support
Launch Agents:
          [not loaded] com.adobe.AAM.Updater-1.0.plist Support
User Launch Agents:
          [loaded] com.adobe.AAM.Updater-1.0.plist Support
          [running] com.leapfrog.connect.monitor.plist Support
User Login Items:
          iTunesHelper
          Dropbox
          LivedriveCore
Internet Plug-ins:
          FlashPlayer-10.6: Version: 13.0.0.214 - SDK 10.6 Support
          Flash Player: Version: 13.0.0.214 - SDK 10.6 Support
          AdobeExManDetect: Version: AdobeExManDetect 1.1.0.0 - SDK 10.7 Support
          QuickTime Plugin: Version: 7.7.3
          Default Browser: Version: 537 - SDK 10.9
Audio Plug-ins:
          BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
          AirPlay: Version: 2.0 - SDK 10.9
          AppleAVBAudio: Version: 203.2 - SDK 10.9
          iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
          Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
3rd Party Preference Panes:
          Flash Player Support
Time Machine:
          Time Machine not configured!
Top Processes by CPU:
               3%          WindowServer
               1%          fontd
               0%          imagent
Top Processes by Memory:
          172 MB          Safari
          139 MB          iTunes
          82 MB          com.apple.WebKit.WebContent
          82 MB          Finder
          49 MB          mds_stores
Virtual Memory Information:
          4.12 GB          Free RAM
          1.46 GB          Active RAM
          1.73 GB          Inactive RAM
          703 MB          Wired RAM
          1.14 GB          Page-ins
          0 B          Page-outs

Rhunter22,
your EtreCheck report isn’t showing any obvious suspect. If you boot into Safe mode and log in, does your MacBook Pro behave similarly then?

Hii wondered if anybody can help me. My iPod won't even show up when I plug it in to iTunes anymore. Like literally, nothing. This has never happened before only today!! Help i want to update my iPod :(

it also said a usb cable has been disbaled for sucking up too much power is this my cable? if so what do i do?!

So I am not second guessing too much, tell us where you are in fact plugging it in. I merely mentioned the keyboard USB socket (not even knowing what computer type you have (it helps to put that in your user profile) and maybe you don't even have a keyboard socket) because I (and others) have tried plugging a flash drive into my keyboard's USB and gotten a "too little power" message.

HT5035 I can't seem to use the balance on my account in the itunes store without putting in the code of the original card. This has never happened before and I don't have the original card. Help please?

I can't seem to use the balance left in my i-tunes account without re-entering the code from the original i-tunes gift card. I no longer have the card. How can I purchase music using the balance without the card?

the code from the original i-tunes gift card is not required again once redeemed.
Riki from bc wrote:
I can't seem to use the balance left in my i-tunes account
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

Firefox does not print in full web pages. It prints at best the left half of the page. This has only happened recently. It is not my printer as I get full page printing from from Internet explorer and other applications. Help!

Firefox has started printibg only the left side of a web page . I have tried adjusting the settings without any success in fact it made the print area even smaller. I have adjusted all the settings on the print menu but cannot overcome this. How can I return to printing full web pages?

Try the '''''reset''''' described here: <br />
http://kb.mozillazine.org/Problems_printing_web_pages#Reset_printer

After doing some editing in Lightroom I want to continue the edit in CS 5 but Lightroom is not exporting the edited version, this has not happened before, what am I doing wrong please? anybody

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