After entering my itunes gift card code, a window pops up saying i need to sign in. after i sign in, it says it over and over again. how do i overcome this?

after entering my giftcard code, a window pops up saying i need to sign in. after signing in, it says i need to do it again. after signing in again, the same window pops up and i am unable to redeem my gift card. how do i get it to work?

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Go to Settings>Store and sign out and sign back in again
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:       
iOS: How to back up
- Restore to factory settings/new iOS device.

Similar Messages

  • Please help!  I am not iTunes knowledgeable at all.  After entering an iTunes gift card code I can see $20.00 at the top of my screen.  How do I use that to pay for something?

    Please help me (for my daughter's sake) figure out how to spend the $20.00 we can see sitting at the top of our iTunes Store page.  We are trying to buy a movie that is $19.99 but it keeps telling us there are not sufficient funds to pay for it.  Is tax charged to buy and download a movie?
    Thanks!

    Make sure that you allow pages to choose their colors and that you haven't enabled High Contrast in the Accessibility settings.
    *Firefox > Preferences > Content : Fonts & Colors > Colors : [X] "Allow pages to choose their own colors, instead of my selections above"
    See also:
    *http://kb.mozillazine.org/Images_or_animations_do_not_load
    *https://support.mozilla.org/kb/Images+or+animations+do+not+show

  • TS1292 HELP: i have tried and tried to enter my itunes gift card code and it just says this code has not beed activated properly...if any one could please help me that would be a big releif, i live in nz by the way...thanks!

    please help...i live in nz and my itunes card wont work...ive tried and tried and it never works please help im really worried, if you could help that would be a huge relief! thanks...

    Ask the people at the store the gift card came from or the iTunes Store staff for assistance.
    (121383)

  • How do I rent a movie using money in my iTunes account.  I had to enter at the iTunes gift card code to open the account, but now I can't figure out how to use this money to rent a movie; I opened the account several months ago but never used the money.

    How do I rent a move using moneyin my iTunes account.  I had to enter the iTunes gift ard code to open the account several months ago, but never purchased anything with it.  When I entered this code to rent a movie, the response was that it was redeemed.  What am I doing wrong?

    If you've already redeemed the card onto your account then its amount should be on your account - a card can only be redeemed once.
    To rent a film, find the film in the store and (if the film studio has made it available as a rental in your country) click on its Rent button. If you are beig prompted to review your account and enter credit card details then see if this post from mountaingoatgirl lets you do so without entering card details : https://discussions.apple.com/message/24303054 . If that doesn't work then you should be able to remove your card's details after entering them.
    As long as you account's balance covers the rental cost then only that should be charged. How purchases are billed : http://support.apple.com/kb/HT5582
    When making purchases, content credits are used first, followed by Gift Certificate, iTunes Card, or Allowance Account credits; your credit card or PayPal account is then charged for any remaining balance.

  • HT2736 i entered two Itunes gift cards this morning and still have not recieved a conformation or had the money show up in my itunes account????  What should I do?

    I entered two itunes gift cards this morning, and still have not received a conformation number nor has it shown up in my itunes account.  What should I do?

    Hello Tntingey,
    The gift card you've given your father must be redeemed via the steps below.
    Redeeming iTunes Gift Cards and content codes
    http://support.apple.com/en-us/HT201209
    Cheers,
    Allen

  • TS1292 I am having trouble with my iTunes Gift card code. It says I have not entered the code correctly when I have-repeatedly. How can I redeem my iTunes voucher?

    I am having trouble with my iTunes Gift card code. It says I have not entered the code correctly when I have…repeatedly. How can I redeem my iTunes voucher?

    If the card was issued in the same country as you and your account are based and the page that you posted from doesn't help, then you will need to try contacting iTunes Support (you will probably need to give them images of the front and back of the card, and possibly its receipt) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes

  • I trying too create an iTunes account?I enter my iTunes gift card serial number,an didn't get back da verify email..what should I do??

    Hey...I am new too all this ok...I am here trying too sign up too iTunes,I enter my iTunes gift card serial number,awaiting for the verify email from yesterday,an all now I don't receive an email from apple store,I contact customer care,an they told me I should check my email spam,but by doing so its still not in there,what should I do?

    Make sure you are using the correct email address.
    Frequently Asked Questions About Apple ID

  • HT2731 what is ITUNES GIFT CARD CODE?

    what is my itunes gift card code?

    If you are getting a message to contact iTunes Support then you can do so via this page (we are fellow users here on these forums, we won't know why you are getting the message) :
    - go to http://www.apple.com/support/itunes/ww
    - click on your country's flag
    - click on the Contact Support at the bottom of the left-hand column
    - click on Contact iTunes Store Support on the right-hand side of the page
    - then Purchases, Billing & Redemption

  • Lost itunes gift card code

    Hi there,
    I lost my itunes gift card code: EPY00191033002
    Please help me.
    Thanks,
    Thonna

    That’s not true at all.
    Gift card is the carrier of the key duplicate - copy of the main key to the amount in dollars which in fact is stored on the Apple servers. This key the user of card need to assign to the needed account in Apple system. So if the card is not used the keys are not assigned to anyone.
    Gift card in fact is just piece of plastic, it has no value until register - that’s why gift cards are not applicable to sales tax - by purchasing the gift cards you are not purchasing any goods at all.
    And i'm very sure that when you purchasing iTunes gift card - it will need to be activated first before giving to purchaser hands - for example in UK where i purchased an iTunes gift card for their local iTunes Store - such cards always come with additional receipt of activation confirmation.
    About replacing the lost card or getting the key of it.
    This is very complicated thing. Theoretically Apple can easily replace your card or just give you the key of it - because Apple itself storing the keys and manufacture this gift cards. This is all about their will. On every card you can see a text: Not redeemable for cash, no refunds or exchanges (except as required by law). Cards are issued and managed by Apple Value Services, LLC (“Issuer”). Neither Apple nor Issuer is responsible for any loss or damage resulting from lost or stolen cards or use without permission.
    So you will need to learn your local laws about refunding or exchanging - to return your money.
    I have the same problem - i lost ten unused $100 cards during uninsured shipping and i'm interested at least to deactivate them. This is in fact a big problem with Apple Store system and this is about very Big $$$, not just some smidgen.

  • HT201209 How to get an itunes gift card code, no need to wait for shipping

    Good day to all,
    I want to get an itunes gift card just to download whatsapp on my iphone 3gs. I have my credit card but the billing address is in Haiti, unfortunately Haiti is not in your list of  countries. How can I get itunes gift card code immediately in order to download that application? No need to wait for shipping, just want to have the code to add it to my apple account.
    If you have a better solution, it's welcome.
    Thank you in advance for your reply

    Sorry, but you can't, if you live in Haiti. As you say yourself, there is no iTunes Store for Haiti and you are not allowed to use the iTunes Store of any other country.
    If you live in a country where there is an iTunes Store, check to see if Apple sells physical gift cards in your country and if so purchase and redeem one of those. There is no way to purchase an electronic gift certificate from Apple without a credit card from the country whose iTunes Store you wish to use.
    Regards.

  • From where i can get the itunes gift card code?, From where i can get the itunes gift card code?

    From where i can get itunes gift card code?

    I don't believe Apple has an online store in Israel. You'll have to look elsewhere, where, I can't say. But, the gift card must be purchased in Israel. Could be they are simply not sold there.
    Look here:
    http://www.icongroup.co.il/

  • HT2534 what is the itunes gift card code

    what is the itunes gift card code and how can I get it?

    iTunes gift cards are an alternative method of paying for content from the iTunes content. They are not available in all countries and they are country-specific - they can only be redeemed and used in their country of issue. If they are available in your country then you might be able to get them from Apple, or from electrical stores, supermarkets, online retailers etc. The field on the screen when creating an account is optional, and if gift cards aren't available in your country then you won't be able to fill it in anyway.

  • When your scratching your itunes gift card code and you scratch off the last two how do you find out what they were

    when your scratching your itunes gift card code and you scratch off the last two how do you find out what they were

    Invalid, inactive, or illegible codes
    http://support.apple.com/kb/TS1292

  • Part of my itunes gift cards code got scratched off so i cant see it, what do i do about that?

    part of my itunes gift cards code got scratched off so i cant see it, what do i do about that?

    iTunes Store:  Invalid, Inactive, or Illegible codes http://support.apple.com/kb/TS1292

  • HT5035 I just entered an iTunes gift card and I am repeatedly asked to sign in. I am already signed in and it is not showing the card balance on my account. Please help?

    I just entered an iTunes gift card and I am repeatedly asked to sign in. I am already signed in and it is not showing the card balance on my account. Please help?

    iTunes Store Support
    http://www.apple.com/emea/support/itunes/contact.html

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