After i got it 10 mints my brand new iphone 6's screen begin to flickering then turn black

weeks ago i ordered a iPhone 6 on apple.nz website, i got it delivered yesterday afternoon, 10 min after first turning on the screen of my brand new iPhone 6 began flickering a little, i thought it will be fine, but then the situation getting worse. At very beginning, i can fix it with holding the home key, but later this solution did not work, the screen flickering badly then the whole screen faded into black. i have to restarted it couple times to make my phone work again.
so this morning i chat with the online service ten call the service number of New Zealand, they asked me to restore my iPhone by iTunes, so i did. but after that the flickering get more frequently , and the speed of turn black is getting faster.
it makes me stop all my work trying to make this iPhone 6 back to work, i spent about 4 hours in total calling the service center. i feel REALLY ANGRY NOW!
also i noticed that when i open the safari the home page is Apple China, I saw some comments about the products from China have many functional problem. If it was really i sincerely hope the apple company could take this seriously.

Okay, so after the call to restore the device and it didn't work, what did they tell you to do next? Since the device is brand new, it is still covered under the warranty, and it is still under the 14 day return policy. Take advantage of that and get a new one. You think that an occasional defective device is that bad? You are not going to get 100% perfect devices. Most companies are happy with 10% rejects getting out into the retail market. Given the record number of these things sold, you realize what 10% is?

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Brand New Iphone 5s Home Screen display defect

Here goes my ordeal with my Iphone 5s upgrade
After waiting in line for over an hour I purchased the Iphone 5s yesterday at Best Buy (Stonebriar, Frisco, TX). Later that evening, I noticed that when the time was 5:36, the home screen display was not showing the digit 6. Instead it showed a blur. I then changed the time manually to 6:36 and then to 6:43 and each time there was a digit 6 the display showed a blur instead. I must note that the phone was sitting in the grass which was a little moist (which I believe was the causing the issue). I immediately went back to the Best Buy location where I purchased the phone and requested a replacement after showing the defect. The store manager wanted me to wait in the line and I refused to do so (they sold me a defective phone so I did not see a reason why I had to go in that line all over again when it was just a replacement!). Anyways, after a tiff with the manager I left that store with my defective phone.
Next day, I went to the Apple store (Willowbend mall, Plano). I was greeted by genteleman at the entrance of the store who nicely asked if he could help. The moment I told him I suspected my new Iphone 5s was defective he said 'What!!' and made an expression of disbilief. Funny! I was asked to go to another peson who was standing and waving his hand further inside the store. I go to him and explain to him the problem and when I try to demonstrate it does not happen! Oh dear! Luckily I had enough screenshots in store and I showed them all to the store clerk. He then tells me that he can take the phone in for me and get it 'repaired'! In disbilief I ask him if he meant 'Replaced'? He says no, they will try to repair it first - he further speculates saying they will try a restore or maybe a front glass replacement and that if they still can't fix it, Apple will then replace the phone. In exasperation I tried to explain to him that the problem happened yesterday and then today it can't doesn't seem to happen, while adding that it is a brand NEW phone I purchased less than 24 hours ago and that I still am under the 14 day time-frame. I explain to him kindly that I would not be able to verify the fix (Apple does a restore or even changes the glass and returns me the phone and I must believe that the problem was fixed?? - Hel No!) and its not so nice to hear from Apple that they can't take responsibility for a defective product. He kindly says sorry and explains that it is policy and that they have to try to repair first. Oh how I wish I could've gotten Apple to sign my policy document for my money...sigh..don't work like that! So I left Apple and ran across to Best Buy mobile store asking for a replacement. The guy says Best Buy mother store and Best Buy Mobile store keep there own stock during holidays and he can't help. Sweet! I drive down 10 miles and go to a different Best Buy 'Mother' store and of course I'm asked to stand in the line. I swallow my pride and become a part of the line. My turn comes and again I explain the problem and of course the Best Buy clerk says 'Did you try a restore?' What!! Anyways, after a bit of reasoning (cribbing) with a couple of Best Buy agents, I was able to get them to replace my Iphone 5s (and of course they didn't have a gold color so I had to settle for the space gray..not a big deal though as long as this one is not defective also!)
So anybody had this display issue? Issue with Apple customer service?
Rs,
GH

Well they offered to do everything they could to work with you on the device....You are right in saying that the offered what they 'could'. Unfortunately what they could was tied by company policy.
Just like being human there are times things just go wrong- 2 out 2 IPhones 5s in 2 days! I hope people are doing better :-p
You fought against people at the store level who have /zero/ control over policy and had their hands tied by what theri bosses tell them to do. Agreed. I left instead of fighting. Unfortunately they are the first line of support and a manager maybe as far I'd get. Would love to chat with Steve Jobs but I guess now there is only one way for that :-p
They not only rushed you to get service to repair the device but you didn't even do any troubleshooting of your own to try to repair it. Now what if a restore had fixed your issue, you would have kept your device, your color, and what you paid for... - I disagree. If you read my original post, the problem happened the same evening I bought the phone. When I went to Apple I was not able to reproduce the issue. So you tell me how do I verify that restore fixed it? Wait and watch? After 14 days I can't even return the phone. The other speculation made by the rep was changing the glass. I would not try that for obvious reasons.
Why /wouldn't/ you try to repair something before spending your gas/time to replace it the moment something is amiss.
hmmm..
Now the 2nd new phone makes a rattling sound. Something is loose inside..I'd rather spend gas/time and return it than get them 'repair' it or give me a refurbished phone! Why? Because I can at this point and still get a new one with possibly no defects(fingers crossed) or I could find a company that makes better quality products :-p

HT1766 hi i just got a brand new iphone 5s i tryed to set it up but it doesnt work. when i plug it in with itunes it does all the back up and restore and when its finished i still cant use the phone as i still ask me to start the set up from the beginning

hi i just got a brand new iphone 5s i connected to itunes to restore all my data from the previous phone. when all the back up is finished i still cant use the phone as it ask me to restart again.... dont know what to do i tryed to restore 3/4 times but again when the restore is completed i still can't use the phone????

Replacements via Apple tech support are usually refurbished units, not new stock, though none of us here can say with certainty what you will receive. But you will not be able to tell the difference between new stock and a refurbished unit, and refurbished units generally go through more extensive testing than do new units, so getting a refurb may well be better than getting new stock.
Regards.

Cannot restore my brand new iphone 4s ,got stuck in DFU mode and itunes shows error code (-1) please help?

Cannot restore my brand new iphone 4s ,got stuck in DFU mode and itunes shows error code (-1) please help?
repeatedly tried from diffierent computers and the same error code pops up (error -1)

That's a hardware problem which will require a trip to the Apple store for evaluation, unless your phone has been jailbroken, then it's a corrupt hosts file (and we can't help you with that here as it is against the forum's terms of use).

My brand new iphone 4gs from Sprints, is turning off whenever it wants and does not come back after 2 or 3 hours???,

My brand new iphone 4gs from Sprints, is turning off whenever it wants and does not come back after 2 or 3 hours???

Return it for a warranty replacement.

HT4623 just got a brand new iPhone 5 today and my iMessage wont activate on my new phone

just got a brand new iphone 5 today from apple, and my imessages will not activate with the new phone. I was wondering if i had to wait a while for it to activate or is there a problem. I keep getting the message that says it is unable to activate at this time.

it can take up to 24 hours to activate.

HT1766 Got a brand new iphone 4s, went to bed with it fully chearged, woke up and the phone is off, can't turn it on!!! Help

I got a brand new Iphone 4s, fully charged as I went to bed. Woke up to see the time and I was expecting a call. The screen was blank, I can not turn it on. Nothing is happening. I 'm in freeze mode. How can I turn it on?

First be sure it's charged. If you're not sure, plug your charger into a wall outlet for at least 15 minutes. If it's still unresponsive, try to reset it: hold the on/off and home buttons until you see the Apple logo (ignore the off slider that appears first), then release.

Yesturday i bought a brand new iphone 4 and i got home and the guy i bought it from had alot of pictures and apps on it so i tried reseting it and whean i was reseting it it went black and hasnt came in since ive tride to hold power and home but dont work

yesturday i bought a brand new iphone 4 and i got home and the guy i bought it from had alot of pictures and apps on it so i tried reseting it and whean i was reseting it it went black and hasnt came in since ive tride to hold power and home but dont work plz help

kawasaki-boss wrote:
yesturday i bought a brand new iphone 4 and i got home and the guy i bought it from had alot of pictures and apps on it s
How could it have been a brand new phone if there were already pictures on it?
I'd ask for your money back.
Matt

I just got a brand new iphone 4s yesterday and found out today that the phone already had 10 days 15 hours cellular time used

I just got a brand new iphone 4s yesterday and found that the phone already had 10 days 15 hours cellular time on it, does it mean the phone is a used one?

That's not a reset pin. There is no reset hole in which to poke it. Neither is there a reset button. It is the SIM removal tool. If you had it, it would save you the agony of finding a paper clip.
The User Guide is available at http://support.apple.com/manuals/ or downloadable from iTunes as an iBook.

I have a brand new iphone 5 it just stopped working after i updated to the 7.6 help?

i have a brand new iphone 5 it just stopped working after i updated to the 7.6 help?

Connect it to iTunes on your computer and Restore it. See: http://support.apple.com/kb/HT1808

Verify whether i got a brand new iphone?

hello,
how can i verify whether i've received a brand new iphone or not? the salesperson, opened the box and activated behind a high desk, (where i could not see). the phone is making noises (from speaker i believe), when i keep it near my CPU(PC), which also has speakers built in front of the chassis.
And since, iphones can be reseted to factory defaults, an old one will look lik exactly new, unless until we know which serial number was initially sold to whom?
So i want to know whether the serial# i own (iphone i.e.) does actually belong to me as a first user or not? before i go back into the store...
If i send the serial # of my phone to Apple, will they send me the first user name?
thank you.
Rajeev

When you bought a phone, unless you specifically asked for a refurbished phone, you received a new phone. However, if you returned your phone for warranty work, and your phone was replaced, it was either a new or refurbished phone, dependent on the store's inventory. The fact it could be new or refurbished under warranty is part of the warranty agreement and that is what you get. Refurbished phones are exactly that, one that has been refurbished and inspected by Apple. Those units get more of a quality control inspection than brand new phones.
If you are concerned about your new phone and your warranty, then just enter your serial number at the Apple page and it will tell you your warranty dates. If you get a replacement phone under warraty, your warranty will continue until the original expiration date of your warranty. The refurbished phone is warrantied as well.

Brand New iPhone 4 camera does not seem level

I got a Brand new iPhone 4 from the Apple store and I have found the camera when trying to take pictures of level things. (even anything to be honest)
even after taking pictures using a spirit level on top of the phone and making sure the item is level its still on not right
The top picture shows its level the tv unit, picture taken with the iPhone 4
then the Bottom picture is taken with the level on the phone resting on the side of the phone so its like the top. So the iphone is level
see pictures
Anyone think its faulty, its only 1 day old at time of posting this..

The iPhone 4 back camera snaps down into a simple basin, socket. If it is not seated perfect it will obviously be missaligned.
You have full Warranty, make Genius reservation and take iPhone to Apple for resolution. Before you leave make sure the Photos are perfect. The Genius may pust rear camera correctly into place or offer perfect replacement iPhone 4.

Brand new iphone 4 switching off every 5 minutes

I just bought a brand new iphone 4 with Vodaphone - I followed the instructions that came with the device, and plugged it into a freshly-updated itunes and with updated Mac OS software and was asked to restore it to follow my old iphone which was a 3GS.
From then I tried to install the new iphone software - but the device keeps switching itself off every 4/5 minutes and then after a couple of minutes back on, even when plugged into to the laptop...
I finally had it on long enough to start installing the software, but every time it got near to finishing it switched off and on again. I ejected the device and plugged it into a power-source instead and let it charge all day....it is still turning on and off every few minutes, and has about 10% battery even though it's been charging for 7 hours...
It's brand new, and this is very frustrating...any help would be great!
Thanks

If it won't stay on long enough to charge or restore the iOS in iTunes, there's a serious hardware problem. Since it's "brand new", get Vodafone to replace it. If not, take it to an Apple Store Genius Bar for warranty replacement.

Thanks this was very useful.. I have a brand new iphone 4s unlocked version from singapore and I am having the same problem constant network fluctuations, no service, call failed, invalid sim, sim failure, bars fluctuating from 5 - 3 - 2 - 1, no signal/ba

I have a brand new iphone 4s unlocked version from singapore and I am experiencing constant network fluctuations on my iphone , no service, call failed, invalid sim, sim failure, bars fluctuating from 5 - 3 - 2 - 1, no signal/bars searching etc... Ifeel miserable after trying out all the options changed multiple sims, tried multiple carriers, restored the phone back and have set-up as new device but the problem does not get solved... its is so frustrating that after investing on a world's most expensive phone you cannot enjoy the calling features which the phone offers which is the main thing you own the phone for.. Rest of the things are working.. The funniest part I am not able to make calls or receive calls but can access the internet.. I have tried every possible thing and really very frustrated with this iphone of mine...I hope the problem gets solved.. would anyone have any solutions to this problem.. Does it mean one should never update software as I hear that after updating to IOS.5.1 the problem has started coming and same has been with there.... Apple says its a hardware failure which is very difficult to digest as sometimes I get 5 bars and able to make and receive calls but 95% of the time I am unable to. If anyone has any solution I will be very happy if he or share can share the same. Many thanks. its so disgusting to experience this on top of this apple does not support global warranty for the phone as you need to go to the country from where you bought the phone for replacement.. Truly sad state of affairs.. very very very dissappointing.

Have a look at this it might help
http://support.apple.com/kb/TS4148

I just bought a brand new iPhone 4s from a Three store. When I used the cloud restore to put the data from my old 3gs onto the device, it's prompting me for an Apple ID login with an email address that isn't mine!

I just got a brand new iPhone 4S on a contract from my local Three store. When I used the cloud restore to put the data from my old 3GS onto the device, it's prompting me for an Apple ID login with an email address (hotmail) that isn't mine! My old phone has NEVER had any Apple ID other than mine log into it, and the new one's a sealed box that I've opened and set up from scratch. Can anyone please explain this? I'm worried there's some kind of problem with my iCloud data being mixed with someone else's or something... Since I logged in with my own ID, it's downloaded the data perfectly fine, but I just got the Apple ID prompt again a moment ago with this same hotmail address in it... I'd be very grateful for any explanation!

In iTunes on your computer, select the Purchased section under STORE in the left column. Click on the first track and choose "Get Info" from the "File" menu.
In the "Summary" tab you'll see details of the purchaser of the track. Click Next to go through all your purchased music one by one until you find the ones you need to get rid of.
Unfortunately, there are no smart playlist rules that can filter tracks by the purchaser that I know of.

After i got it 10 mints my brand new iphone 6's screen begin to flickering then turn black

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