After iMac is asleep, it requires going though the network diagnostics screens to reconnect to the internet.  What happened and how can I fix that?

After the iMac has been asleep, it requires me to go through the Network Diagnostics screens to reconnect to the internet.  Why and how can I fix that?

Which model iMac do you have?  Which OS system are you using?  Need this information to provide you with the correct troubleshooting solution(s).  
Please detail all you have done to resolve your issue.  Need this information so that the users can avoid the "been there, done that" scenario type responses.  This is to avoid repeating the troubleshooting you may have already tried.  Thank you.
If you have an Intel iMac, please post over in their forum area.

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  • HT1689 i had already bough sevral ringtones, yet something happend after the upgread that they or on my computer under Tones but are gone on my Iphone. What happened and how can i fix it?

    I had bough alot of ringtones for my i-phone, when i upgraded it, after that they didn't appear on my phone anymore, yet they are still on my I-tunes, what can i do to fix that?

    There's a user tip here with a checklist of things to confirm to get ringtones to sync properly: https://discussions.apple.com/docs/DOC-3792.  If it's still not syncing to your phone after going through this article, try altering the tag on one of the ringtones by right-clicking on the ringtone, selecting "Get Info", go to the Info tab and make a slight change to the Artist field (such as by adding a few characters to the end), Click OK and try syncing it again.  If it transfers successfully, do the same for the remaining ringtones.

  • Help me my iPod is white screening after I dropped it on the floor what happened and how can I fix it?

    I was playing an app on my iPod and I got up to go to the restroom and I decide to put the iPod in my pocket then as I legit go I heard a clack on the ground and found my iPod on the floor there was no physical damage to the screen face, no scratches, chips, or cracks.
    I then try to wake up my iPod and it white screened but does not shutdown, just a constant white screen. I tried to hard reset it and it continued to white screen when it restarted. What happened to it?

    Only if it is a loose connection
    Apple will exchange your iPod for a refurbished one for $199 for 64 GB 4G and $99 for the other 4Gs. They do not fix yours.
    Apple - iPod Repair price                       
    A third-party place like the following maybe less. Google for more.
    iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
    Try fixing it yourself if you are up to it
      iPod Touch Repair – iFixit          

  • I created a 5x7 postcard document in Word with text boxes and graphics.  When I converted it to PDF, some of the items were missing, even though they were in the boundaries of the page and looked fine on the Word document.  What happened, and how do I fix

    I created a 5x7 postcard document in Word with text boxes and graphics.  When I converted it to PDF, some of the items were missing, even though they were in the boundaries of the page and looked fine on the Word document.  What happened, and how do I fix it?  I'm trying to upload the PDF version to Vistaprint.  Thanks.

    Reader doesn’t create pdf files. You can use Acrobat (ask in that forum) to create pdfs. You can subscribe to the Adobe PDF Pack which has a create pdf functionality (please ask in that forum), or you can use a third party utility such as ghostscript, cutepdf, or Microsoft’s own PDF creation capability. For third party pdf creation you will need to ask in a forum dedicated to that software as fellow users of Reader are unlikely to have the knowledge to help.

  • After updating iPod to iOS 5.0, cannot get into Game Center with previous nickname. It says my nickname is already in use by another account.  Why did this happen and how can I fix this with my old nickname and its data?

    After updating iPod Touch to iOs 5.0, I cannot get into Game Center with previous nickname.  The screen says my nickname is already in use by another account.  Why did this happen and how can I fix this so I can still use the same nickname?

    Did you haveany problem with updating to iOS 5? It soundsl like the update did not correctly restore from the backup that iTunes mnakes as the fisr step of the update.

  • My ipod touch 4 has recently started shuffling all the time even though I don't ask it to.  Why has this happened and how can I stop it?

    My ipod touch 4 has recently started shuffling all the time even though I don't ask it to.  Why has this happened and how can I stop it?

    Music automatically shuffling This discussion thread may help you.

  • Iphone 5c won't turn on after a night of being charged. What happened and how do i fix it?

    I had my phone on the charger all night to wake up this morning to it not turning on. I got this phone recently and havent done anything to it. Why wont it turn on and how can I fix this?

    Hi dancebaby,
    Thanks for visiting Apple Support Communities.
    Start with these troubleshooting steps if your iPhone does not turn on:
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/TS2802
    Will not turn on, will not turn on unless connected to power, or unexpected power off
    Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
    Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIs and corrosion.
    Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
    After at least 30 minutes, if:
    The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
    The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
    Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
    If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
    If the display turns on, go to step 4.
    If the display remains black, go to next step.
    Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
    If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
    Best,
    Jeremy

  • Itunes (latest) shuts down with certain artists after transfer music files to external HD. Songs play if I alter the artist name. What happened and how do I fix this?

    Happened after transferring all itune music files to new external HD. The desktop HD was full. The songs will play but only after altering the artist's name only. Most of the other artists songs work just fine. Would like to fix this just so I don't have different files for the same artist. Perhaps a glitch when transferrring? I use Windows Vista Home Premium. Any help would be most appreciated.

    If this topic has been posted before, could someone paste the link? Been checking out similar posts but no luck yet. Thanks!

  • I am wondering after i installed the ios5 my ipad stoped reading  quicktime .... Is that happening only to me ? And how can i fix that

    How can i fix that .?

    iPhoto has the ability to do a custom export of a slideshow in mpeg-4 format. Create the slideshow and then click the Export button at the bottom. Select the Custom Export... option in the resulting dialog. Look for the Export: menu and from it select Movie to MPEG-4. You can select further customization from the Options button.
    I am presuming you have the latest version of iPhoto. I don't remember how much of this earlier versions could do.
    Best of luck.

  • I just purchased a new Mac and I am trying to download my previously purchased songs.   I am only getting a portion of each song though.  What is happening and how do I fix it?

    I just purchased a Mac and downloaded my previously purchased songs from iTunes, however it only downloaded a portion of the song (about 1:15) and this appears to be the same on all of the songs.   What is happening and how can I fix it?

    Hello Pork Chop 2,
    Congratulations on your new Mac!  It sounds like your purchased songs are not playing completely after you downloaded them.  I recommend to following steps for an issue like this:
    Symptoms
    Occasionally, if a song purchased from the iTunes Store on a Mac or PC was not downloaded completely, the song may not play back fully. The song may abruptly stop during playback, and iTunes may start playing the next song in your library or playlist.
    Resolution
    If iTunes in the Cloud is available in your country, try the following steps to resolve the issue:
    Delete the purchased song that is exhibiting the problem from your iTunes library.
    Click on the Purchased link in the iTunes Store to view your previously purchased music.
    Download your previously purchased song from this list.
    You can find the full article here:
    Songs in iTunes may not play back completely
    http://support.apple.com/kb/TS4357
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • Conversation is starting 10 seconds after accepting an incoming phone call. How can i fix that?

    When someone is calling me, i press the accept button but then the guy who's calling me can't hear me, and the "timer", which counts the speaking time is still at 0:00. After a few seconds, he can finally hear me. Whats wrong? How can i fix that?

    Try a manual install following directions in link below.
    Basic troubleshooting steps. 
    17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD  120G Vertex 3 SSD Boot HD  

  • IMac will not load internnet sites despite it having all green lights on the Network Diagnostics screen.  In other words there is a valid internet signal going into the iMac, but the machine will not load sites. Help? iOS 10.9.5

    iMac will not load internet sites, despite having all green lights (strong WiFi signal etc) on the Network Diagnostics screen. in other words there is a strong
    internet wifi signal going into the iMac but the machine does not connect to the internet.  I OS 10.9.5.  Other devices work fine with the same internet signal.

    iOS 10.9.5 does not exist.
    iOS refers to the operating system on iPhones, iPads, and iPod Touch.
    10.9.5 was never a version of a Classic operating system.
    10.9.5 was a version of Mac OS X, and is 13 years newer than Classic.
    Here are reasons for WiFi signal to fail even when they appear to be strong:
    Most common Wifi issues
    Your Mac may be too close to your WiFi router, in which case, it might be better to connect to it via an ethernet cable if it can't be moved.

  • TS1702 My iPod apps, even the apps provided by apple are shutting down randomly. I can access them but they shut down shortly after I do so. What's wrong and how can I fix it?

    My iPod fourth genereation is closing apps down randomly shortly after I open them. Even the apps that were provided by apple won't stay open long. I've tried everything they've suggested and nothing has worked. What's wrong with my iPod and how can I fix it? I even reset the entire thing to factory settings and it did nothing.
    Also, my back camera won't work most of the time and when it does red scratchy lines appear all over the screen and the picture won't come out clear.

    I think I fixed the apps, though.
    *Turn off your wifi and only turn it on when you want to use it
    *Lower your brightness
    *Turn off "Push" on notifications and mail and turn on "Manual"
    *Return to your home screen and then double click twice and tap and hold one of the apps you've previously opened, when they jiggle tap the red on each app until fully erased.
    *Don't use your ipod while it is charging, allow at least a 10 minute charge (fully charged) before using it again.
    See if this helps(: ... I still have no answer bout the camera issue. I might be going to apple soon so we will see then.

  • Hello sorry but im having a problem with my apple id it appears that i cant download nothing i dont know why but when im going to download something example facebook it appears de app that is charging and then desapere how can i fix that?

    Hello sorry but im having a problem with my apple id it appears that i cant download nothing i dont know why but when im going to download something example facebook it appears de app that is charging and then desapere how can i fix that?

    Hi there,
    I would recommend taking a look at the troubleshooting steps found in the article below.
    FaceTime, Game Center, Messages: Troubleshooting sign in issues
    http://support.apple.com/kb/TS3970
    -Griff W.

  • I deleted my old email address and added a new one, after my iPhone died iCloud keeps popping up asking for the password of my old email address. I can't remember my password and the account is still gone, it pops up every few seconds. How can I fix this?

    I deleted my old email address and added a new one, after my iPhone died iCloud keeps popping up asking for the password of my old email address. I can't remember my password and the account is still gone, it pops up every few seconds. How can I fix this?

    If you are unable to remember your password, security questions, don’t have access to your rescue address or are unable to reset your password for whatever reason, your only option is to contact AppleCare(or Apple ID Support), upon speaking to an operator you should explain that your problem is related to your Apple ID, this way you will not be charged for assistance, even if you don’t have an AppleCare plan.
    The operator will take you through some steps you may have already tried, however they need to be sure they have exhausted all usual approaches before trying to reset your account, so you should try to be helpful and show patience with the procedure.
    The operator will need to verify they are speaking to the account holder and may ask you some questions that only the account holder could know, and you will need to answer them if the process is to proceed.
    Once the operator has verified your identity they will send a message through to your device which contains an alpha numeric code, which you will need to read back to them.
    Once this has been completed they will send an email to your iCloud email address after a period of 24 hours, so you should check that mail is enabled in your devices iCloud settings.
    Upon receipt of the email, use the reset link provided to reset your password, after which you should be able to make the adjustments to iCloud that you wish to do.

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